280 Controls in detailUseful featuresTele Aid
The Tele Aid system
(Tele
matic A
larm I
dentification on
D
emand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance and
informationThe Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and
cellular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç. The volume can also be
adjusted using the volume knob on your
audio system or COMAND* head unit.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
System self-check
Initially, after switching on ignition, mal-
functions are detected and indicated (the
indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than ten seconds or do not come on).
!The initial activation of the Tele Aid
system may only be performed by
completing the subscriber agreement
and placing an acquaintance call using
the¡ button. Failure to complete
either of these steps will result in a
system that is not activated.
If you have any questions regarding
activation, please call the Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
iThe SOS button is located above the
interior rear view mirror.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest
cover.
iThe Tele Aid system utilizes the cellular
network for communication and the
GPS (G
lobal P
ositioning S
ystem) satel-
lites for vehicle location. If either of
these signals is unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
314 OperationEngine compartmentBattery
Your vehicle’s battery is located in the
engine compartment on the right hand
side (
page 420).
The battery should always be sufficiently
charged in order to achieve its rated
service life. Refer to Maintenance Booklet
for battery maintenance intervals.
If you use your vehicle mostly for
short-distance trips, you will need to have
the battery charge checked more
frequently.
When replacing the battery, always use
batteries approved by Mercedes-Benz.
If you do not intend to operate your vehicle
for an extended period of time, consult an
authorized Mercedes-Benz Center about
steps you need to observe.Batteries contain materials that can harm
the environment if disposed of improperly.
Recycling of batteries is the preferred
method of disposal. Many states require
sellers of batteries to accept old batteries
for recycling.
G
Observe all safety instructions
and precautions when handling
automotive batteries.
A
Risk of explosion
D
Keep flames or sparks away
from battery. Do not smoke.
B
Battery acid is caustic. Do not
allow it to come into contact
with skin, eyes or clothing.
In case it does, immediately
flush affected area with clear
water and seek medical help if
necessary.
E
Wear eye protection.
C
Keep children away.
F
Follow the instructions in this
Operator’s Manual.
339 Operation
Tires and wheels
GVWR (G
ross V
ehicle W
eight R
ating)
This is the maximum permissible vehicle
weight of the fully loaded vehicle (weight of
the vehicle including all options, passen-
gers, fuel, and cargo and, if applicable,
trailer tongue load). It is indicated on
certification label located on the driver’s
door B-pillar.
Kilopascal (kPa)
The metric unit for air pressure. There are
6.9 kPa to one psi; another metric unit for
air pressure is bars. There are
100 kilopascals (kPa) to one bar.
Maximum load rating
The maximum load in kilograms and
pounds that can be carried by the tire.
Maximum loaded vehicle weight
The sum of curb weight, accessory weight,
vehicle capacity weight and production
options weight.Maximum tire inflation pressure
This number is the greatest amount of air
pressure that should ever be put in the tire
under normal driving conditions.
Normal occupant weight
The number of occupants the vehicle is
designed to seat, multiplied by
68 kilograms (150 lbs).
Occupant distribution
The distribution of occupants in a vehicle
at their designated seating positions.
Production options weight
The combined weight of those installed
regular production options weighing over
5 lbs (2.3 kilograms) in excess of those
standard items which they replace, not
previously considered in curb weight or
accessory weight, including heavy duty
brakes, ride levelers, roof rack, heavy duty
battery, and special trim.PSI (P
ounds per s
quare i
nch)
A standard unit of measure for air pressure
-> bar, kilopascal (kPa).
Recommended tire inflation pressure
Recommended tire inflation pressure
listed on placard located on driver’s door
B-pillar for normal driving conditions.
Provides best handling, tread life and
riding comfort.
Rim
A metal support for a tire or a tire and tube
assembly upon which the tire beads are
seated.
Sidewall
The portion of a tire between the tread and
the bead.
342 OperationWinter drivingBefore the onset of winter, have your
vehicle winterized at an authorized
Mercedes-Benz Center. This service
includes:
Check of anticorrosion and antifreeze
concentration.
Addition of cleaning concentrate to the
water of the windshield and headlamp
cleaning system. Add MB Concentrate
“S” to a premixed windshield washer
solvent/antifreeze which is formulated
for below freezing temperatures
(page 454).
Battery test. Battery capacity drops
with decreasing ambient temperature.
A well charged battery helps to make
sure that the engine can be started,
even at low ambient temperatures.
Tire change. Mercedes-Benz recom-
mends M+S rated radial-ply tires with a
minimum tread depth of approximately 1/6in (4 mm) on all four wheels for the
winter season.
Winter tires
Always use winter tires at temperatures
below 45°F (7°C) and whenever wintry
road conditions prevail. Use of winter tires
is the only way to achieve the maximum
effectiveness of the ABS, ESP and 4MATIC
in winter operation.
For safe handling, make sure that all
mounted winter tires are of the same make
and have the same tread design.Always observe the speed rating of the
winter tires installed on your vehicle. If the
maximum speed for which your tires are
rated is below the speed rating of your
vehicle, you must place a notice to this
effect where it will be seen by the driver.
Such notices are available from your tire
dealer or from any authorized
Mercedes-Benz Center.Warning!
G
Winter tires with a tread depth under
1/6in
(4 mm) must be replaced. They are no
longer suitable for winter operation.
Warning!
G
If you use your spare tire when winter tires
are fitted on the other wheels, be aware that
the difference in tire characteristics may
very well impair turning stability and that
overall driving stability may be reduced.
Adapt your driving style accordingly.
Have the spare tire replaced with a winter
tire at the nearest authorized
Mercedes-Benz Center.
345 Operation
Maintenance
Clearing the maintenance service indicator
The maintenance service indicator is
automatically cleared
after 30 seconds when you switch on
the ignition or when reaching the main-
tenance service threshold while driving
after 30 seconds, once the suggested
maintenance service term has passed
You can also clear it yourself.
1Reset button
Press the reset button 1 on the
instrument cluster.
Maintenance service term exceeded
If you have exceeded the suggested
maintenance service term, you will see the
following message in the multifunction
display:Service A exceeded by XXXXX miles
(km)
Service A exceeded by XXX days
Service A exceeded by X dayIn addition, a signal sounds when the
message appears.
Any authorized Mercedes-Benz Center will
reset the maintenance service indicator
following a completed maintenance
service.Calling up the maintenance service
indicator
Switch on ignition (
page 36).
The standard display of the control sys-
tem appears (
page 137).
Press buttonkorjon the mul-
tifunction steering wheel until the
maintenance service indicator with the
service symbol9or´and the
service deadline appears in the
multifunction display.iIf the battery is disconnected, the days
of disconnection will not be included in
the count shown by the maintenance
service indicator. To arrive at the true
maintenance service deadline, you will
need to subtract these days from the
days shown in the maintenance service
indicator.
Do not confuse the maintenance
service indicator with the engine oil
level indicator :.
353 Practical hints
What to do if …?
Where will I find...?
Unlocking/locking in an emergency
Opening/closing in an emergency
Replacing bulbs
Replacing wiper blades
Flat tire
Battery
Jump starting
Towing the vehicle
Fuses
354 Practical hintsWhat to do if …?Lamps in instrument clusterGeneral information:
If any of the following lamps in the instru-
ment cluster fails to come on during thebulb self-check when switching on ignition,
have the respective bulb checked and re-
placed if necessary.Problem
Possible cause
Suggested solution
-
The yellow ABS malfunction
indicator lamp comes on while
driving.
The ABS has detected a malfunction and has
switched off. The BAS and the ESP are also
switched off (see messages in display).
The brake system is still functioning normally
but without the ABS available.
Continue driving with added caution.
Wheels will lock during hard braking,
reducing steering capability.
Have the system checked at an autho-
rized Mercedes-Benz Center as soon
as possible.
Failure to follow these instructions in-
creases the risk of an accident.
Read and observe messages in the
display (
page 364).
The charging voltage has fallen below
10 volts. The ABS has switched off.
When the voltage is above this value
again, the ABS is operational again.
If necessary, have the generator (al-
ternator) and battery checked.
367 Practical hints
What to do if …?
Display
Display message
Possible cause
Possible solution
Cruise Con-
trol
Cruise control
Drive to workshop
Cruise control is malfunctioning.
Have cruise control checked by an au-
thorized Mercedes-Benz Center.
ESP
malfunction
Visit workshop
The ESP was deactivated because of a
malfunction or interrupted power supply.
The ABS might not be operational.
Continue driving with added caution.
Visit an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions in-
creases the risk of an accident.
Display defective
Visit workshop!
The ESP or the ESP display is malfunction-
ing.
Continue driving with added caution.
Visit an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions in-
creases the risk of an accident.
unavailable
See Operator’s Manual
The charging voltage has fallen below
10 volts and the ESP has switched off.
When the voltage is above this value
again, the ESP is operational again.
If necessary, have the generator (al-
ternator) and battery checked.
The self-diagnosis has not been complet-
ed.
The display will clear after driving a short
distance at more than 12 mph (20 km/h).