2005 MERCEDES-BENZ C WAGON Owner's Manual

247 Controls in detail
Useful features
Upgrade scenario
An emergency call is possible even if other
services are active.
iThe indicator lamp on the Information
button¡ remains illuminated in red
for approximately ten seconds during
the system self-check after switching
on ignition (together with the SOS
button and the Roadside Assistance
button•).
See system self-check (
page 243)
when the indicator lamp does not come
on in red or stays on longer than
approximately ten seconds.
If the indicator lamp on the Information
button¡ is flashing continuously
and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not
available). The message Call failed.

appears in the multifunction display.
Information calls can be terminated
using the tbutton on the
multifunction steering wheel or the re-
spective button for ending a telephone
call on the audio system or COMAND*
head unit.!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
malfunction or the service is not
currently active, and may not initiate a
call. Visit your Mercedes-Benz Center
and have the system checked or
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100
in Canada.

248 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull the
tailgate recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call

appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iThe indicator lamp in the respective
button flashes until the call is con-
cluded. Calls can only be terminated by
a Response Center or Customer
Assistance Center representative
except Roadside Assistance and
Information calls, which can also be
terminated by pressing buttont on
the multifunction steering wheel or the
respective button for ending a
telephone call on the audio system or
COMAND* head unit.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND*
system audio is muted and the
selected mode (radio or CD) pauses.
The optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The COMAND* navigation
system (if engaged) will continue to
run. The display in the instrument
cluster is available for use, and spoken
commands are only available by press-
ing the RPT button on the COMAND*
unit. A pop-up window will appear in
the COMAND* display to indicate that
a Tele Aid call is in progress.

249 Controls in detail
Useful features
Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
Garage door opener*
The built-in remote control is capable of
operating up to three separately controlled
devices, for example garage door openers,
gate openers, or other devices compatible
with HomeLink
® or some other systems.
You can program the signal transmitter
buttons.
iThe remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the
message
Connecting call
will appear
in the multifunction display to indicate
receipt of the door unlock command.
Once the vehicle is unlocked, a
Response Center specialist will
attempt to establish voice contact with
the vehicle occupants.
If the tailgate recessed handle was
pulled for more than 20 seconds
before door unlock authorization was
received by the Response Center, you
must wait 15 minutes before pulling
the tailgate recessed handle again.
iWhen the anti-theft alarm or the
tow-away alarm stays on for more than
30 seconds, a call is initiated automat-
ically to the Response Center. See
anti-theft alarm system* (
page 85)
and tow-away alarm* (
page 87).

250 Controls in detailUseful featuresRemote control integrated into the interior
rear view mirror1Indicator lamp
2 3 4Signal transmitter button
5Hand-held transmitter button
6Hand-held remote control
transmitter (not part of the
vehicle equipment)
Warning!
G
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent po-
tential harm or damage. When programming
a garage door opener, the door moves up or
down. When programming a gate operator,
the gate opens or closes.
Do not use the integrated remote control
with any garage door opener that lacks
safety stop and reverse features as required
by U.S. federal safety standards (this
includes any garage door opener model
manufactured before April 1, 1982).
A garage door that cannot detect an object
- signaling the door to stop and reverse -
does not meet current U.S. federal safety
standards.
iCertain types of garage door openers
are incompatible with the integrated
opener. If you should experience
difficulties with programming the
transmitter, contact an authorized
Mercedes-Benz Center, or call
Mercedes-Benz Customer Assistance
Center (in the USA only) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at
1-800-387-0100.

251 Controls in detail
Useful features
Programming or reprogramming the
integrated remote control
Step 1:
Switch on ignition (
page 33).
Step 2:

If you have previously programmed an
integrated signal transmitter button
and wish to retain its programming,
proceed to step 3. Otherwise, press
and hold the two outer signal transmit-
ter buttons2 and4 and release
them only when the indicator lamp1
begins to flash after approximately
20 seconds (do not hold the button for
longer than 30 seconds). This proce-
dure erases any previous settings for
all three channels and initializes the
memory. If you later wish to program a
second and/or third hand-held trans-
mitter to the remaining two signal
transmitter buttons, do not repeat this
step and begin directly with step 3.Step 3:

Hold the end of the hand-held remote
control transmitter6 of the device
you wish to train approximately 2 to
5 in (5 to12 cm) away from the surface
of the integrated remote control
located on the interior rear view mirror,
keeping the indicator lamp1 in view.
Step 4:

Using both hands, simultaneously
press the hand-held transmitter
button5 and the desired integrated
signal transmitter button (2, 3
or4). Do not release the buttons until
completing step 5.
The indicator lamp1 on the
integrated remote control will flash,
first slowly and then rapidly.
iFor operation in the USA only:
This device complies with Part 15 of
the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful
interference, and
(2) this device must accept any
interference received, including
interference that may cause
undesired operation.
Any unauthorized modification to this
device could void the user’s authority
to operate the equipment.


252 Controls in detailUseful featuresStep 5:
When the indicator lamp1 flashes
rapidly, release both buttons.
Step 6:

Press and hold the just-trained
integrated signal transmitter button
and observe the indicator lamp1.
If the indicator lamp1 stays on
constantly, programming is complete
and your device should activate when
the integrated signal transmitter
button is pressed and released.Step 7:

To program the remaining two buttons,
repeat the steps above starting with
step 3.Rolling code programming
To train a garage door opener (or other
rolling code devices) with the rolling code
feature, follow these instructions after
completing the “Programming” portion
(steps 1 through 6) of this text. (A second
person may make the following training
procedures quicker and easier.)
Step 8:

Locate “training” button on the garage
door opener motor head unit.
Exact location and color of the button
may vary by garage door opener brand.
Depending on manufacturer, the
“training” button may also be referred
to as “learn”or “smart” button. If there
is difficulty locating the transmitting
button, refer to the garage door opener
operator’s manual.
iThe indicator lamp1 flashes the first
time the signal transmitter button is
programmed. If this button has already
been programmed, the indicator lamp
will only start flashing after
20 seconds.
iIf the indicator lamp1 flashes rapidly
for about two seconds and then turns
to a constant light, continue with
programming steps 8 through 12 as
your garage door opener may be
equipped with the “rolling code”
feature.


253 Controls in detail
Useful features
Step 9:
Press “training” button on the garage
door opener motor head unit.
The “training light” is activated.
You have 30 seconds to initiate the
following step.
Step 10:

Firmly press, hold for two seconds and
release the programmed integrated
signal transmitter button (2, 3
or4).
Step 11:

Press, hold for two seconds and
release same button a second time to
complete the training process.
Some garage door openers (or other rolling
code equipped devices) may require you to
perform this procedure a third time to
complete the training.Step 12:

Confirm the garage door operation by
pressing the programmed integrated
signal transmitter button (2, 3
or4).
Step 13:

To program the remaining two buttons,
repeat the steps above starting with
step 3.
Gate operator/Canadian programming
Canadian radio-frequency laws require
transmitter signals to “time-out” (or quit)
after several seconds of transmission
which may not be long enough for the
integrated signal transmitter to pick up the
signal during programming. Similar to this
Canadian law, some U.S. gate operators
are designed to “time-out” in the same
manner. If you live in Canada or if you are having
difficulties programming a gate operator
(regardless of where you live) by using the
programming procedures, replace step 4
with the following:
Step 4:

Continue to press and hold the
integrated signal transmitter button
(2, 3 or4) while you press and
re-press (“cycle”) your hand-held
remote control transmitter6 every
two seconds until the frequency signal
has been learned. Upon successful
training, the indicator lamp1 will
flash slowly and then rapidly after
several seconds.

Proceed with programming step 5 and
step 6 to complete.

254 Controls in detailUseful featuresOperation of integrated remote control
Switch on ignition (
page 33).

Select and press the appropriate
integrated signal transmitter button
(2, 3 or4) to activate the remote
controlled device.
The integrated remote control trans-
mitter continues to send the signal as
long as the button is pressed – up to
20 seconds.Erasing the integrated remote control
memory

Switch on ignition (
page 33).

Simultaneously hold down the signal
transmitter buttons2 and 4, for
approximately 20 seconds, until the
indicator lamp1 flashes rapidly. Do
not hold for longer than 30 seconds.
The codes of all three channels are
erased.Reprogramming a single integrated
signal transmitter button
To program a device using a signal trans-
mitter button previously trained, follow
these steps:

Press and hold the desired signal
transmitter button (2, 3 or4).
Do not release the button.

The indicator lamp will begin to flash
after 20 seconds. Without releasing
the integrated signal transmitter
button, proceed with programming
starting with step 3.
iIf you sell your vehicle, erase the codes
of all three channels.