2005 FORD FREESTYLE maintenance

indicator light on the control will illuminate when the system is turned
off. If the indicator light illuminates when the RSS is not turned off, it
may indicate a failure in the RSS.
Keep the RSS sensors (located on the rear bumper/fascia) free
from snow, ice and large accumulations of dirt (do not clean the
sensors with sharp objects). If the sensors are covered, it will
affect the accuracy of the RSS.
If your vehicle sustains damage to the rear bumper/fascia, leaving
it misaligned or bent, the sensing zone may be altered causing
inaccurate measurement of obstacles or false alarms.
ALL WHEEL DRIVE (AWD) SYSTEM (IF EQUIPPED)
Your vehicle may be equipped with a full-time All Wheel Drive (AWD)
system. With the AWD option, power will be delivered to the front
wheels and distributed to the rear wheels as needed. The AWD system is
active all the time and requires no input from the operator.
All components of the AWD system are sealed for life and require no
maintenance.
If your vehicle is equipped with AWD, a spare tire of a different size
other than the tire provided should never be used. A dissimilar spare tire
size (other than the spare tire provided) or major dissimilar tire sizes
between the front and rear axles could cause the AWD system to stop
functioning and default to front wheel drive.
Note:Your AWD vehicle is not intended for off-road use. The AWD
feature gives your vehicle some limited off-road capabilities in which
driving surfaces are relatively level, obstruction-free and otherwise
similar to normal on-road driving conditions. Operating your vehicle
under other than those conditions could subject the vehicle to excessive
stress which might result in damage which is not covered under your
warranty.
Driving off-highway with AWD vehicles
AWD vehicles are specially equipped for driving on sand, snow, mud and
rough roads and have operating characteristics that are somewhat
different from conventional vehicles, both on and off the highway.
When driving at slow speeds off-highway under high outside
temperatures, use L (Low) gear when possible. L (Low) gear operation
will maximize the engine and transmission cooling capability.
Under severe operating conditions, the A/C may cycle on and off to
protect overheating of the engine.
REVIEW COPY
2005 Freestyle(219), Owners Guide (post-2002-fmt)(own2002),
Market:USA_English(fus)
Driving
202

Avoid sudden applications of power and quick changes of direction on
snow and ice. Apply the accelerator slowly and steadily when starting
from a full stop.
Avoid sudden braking as well. Although an AWD vehicle may accelerate
better than a two-wheel drive vehicle in snow and ice, it won’t stop any
faster, because as in other vehicles, braking occurs at all four wheels. Do
not become overconfident as to road conditions.
Make sure you allow sufficient distance between you and other vehicles
for stopping. Drive slower than usual and consider using one of the lower
gears. In emergency stopping situations, apply the brake steadily. Since
your vehicle is equipped with a four wheel anti-lock brake system (ABS),
do not“pump”the brakes. Refer to the Brakes section of this chapter for
additional information on the operation of the anti-lock brake system.
Never drive with chains on the front tires of AWD vehicles without also
putting them on the rear tires. This could cause the rear to slide and
swing around during braking.
Maintenance and Modifications
The suspension and steering systems on your vehicle have been designed
and tested to provide predictable performance whether loaded or empty
and durable load carrying capability. For this reason, Ford Motor
Company strongly recommends that you do not make modifications such
as adding or removing parts (such as lift kits or stabilizer bars) or by
using replacement parts not equivalent to the original factory equipment.
Any modifications to a vehicle that raise the center of gravity can make
it more likely the vehicle will rollover as a result of a loss of control.
Ford Motor Company recommends that caution be used with any vehicle
equipped with a high load or device (such as ladder or luggage racks).
Failure to maintain your vehicle properly may void the warranty, increase
your repair cost, reduce vehicle performance and operational capabilities
and adversely affect driver and passenger safety. Frequent inspection of
vehicle chassis components is recommended if the vehicle is subjected to
heavy off-highway usage.
DRIVING THROUGH WATER
If driving through deep or standing water is unavoidable, proceed very
slowly especially when the depth is not known. Never drive through
water that is higher than the bottom of the hubs (for trucks) or the
bottom of the wheel rims (for cars). When driving through water,
traction or brake capability may be limited. Also, water may enter your
engine’s air intake and severely damage your engine or your vehicle may
REVIEW COPY
2005 Freestyle(219), Owners Guide (post-2002-fmt)(own2002),
Market:USA_English(fus)
Driving
207

Always disconnect the battery before servicing high current
fuses.
Always replace the cover to the power distribution box before
reconnecting the battery or refilling fluid reservoirs
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
The high-current fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
1 80A* Interior fuse panel (SJB), SJB
fuses 1, 2, 3, 4, 5, 8 and 12
2—Not used
3—Not used
4 50A* Wiper RUN/ACC relay to PDB,
PDB fuses 37 and 38
5—Not used
6 20A* Moonroof
7—Not used
8 60A* Engine cooling fan
REVIEW COPY
2005 Freestyle(219), Owners Guide (post-2002-fmt)(own2002),
Market:USA_English(fus)
Roadside Emergencies
215

THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
•an independent, third-party arbitration program for warranty disputes.
•available free to owners and lessees of qualifying Ford Motor Company
vehicles.
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance concerns as
on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light
trucks which are within the terms of any applicable written new vehicle
warranty are eligible for review, except those involving:
•a non-Ford product
•a non-Ford dealership
•sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle’s performance as
designed
•a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
•items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
•alleged personal injury/property damage claims
•cases currently in litigation
•vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
•vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer’s possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
REVIEW COPY
2005 Freestyle(219), Owners Guide (post-2002-fmt)(own2002),
Market:USA_English(fus)
Customer Assistance
228

Board membership
The Board consists of:
•Three consumer representatives
•A Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
•The file number assigned to your application.
•The toll-free phone number of the DSB’s independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
•Legible copies of all documents and maintenance or repair orders
relevant to the case.
•The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
•The date of repair(s) and mileage at the time of occurrence(s).
•The current mileage.
•The name of the dealer(s) who sold or serviced the vehicle.
•A brief description of your unresolved concern.
•A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
•The names (if known) of all the people you contacted at the
dealership(s).
•A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.
REVIEW COPY
2005 Freestyle(219), Owners Guide (post-2002-fmt)(own2002),
Market:USA_English(fus)
Customer Assistance
229

UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
REVIEW COPY
2005 Freestyle(219), Owners Guide (post-2002-fmt)(own2002),
Market:USA_English(fus)
Customer Assistance
231

SERVICE RECOMMENDATIONS
To help you service your vehicle:
•We highlight do-it-yourself items in the engine compartment for easy
location.
•We provide a scheduled maintenance guide which makes tracking
routine service easy.
If your vehicle requires professional service, your dealership can provide
the necessary parts and service. Check yourWarranty Guide/Owner
Information Guideto find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft parts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning (cigarettes) material away
from the battery and all fuel related parts.
Working with the engine off
1. Set the parking brake and shift to P (Park).
2. Turn off the engine and remove the key.
3. Block the wheels.
Working with the engine on
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Block the wheels to prevent the vehicle from moving unexpectedly.
Note:Do not start your engine with the air cleaner removed and do not
remove it while the engine is running.
REVIEW COPY
2005 Freestyle(219), Owners Guide (post-2002-fmt)(own2002),
Market:USA_English(fus)
Maintenance and Specifications
Maintenance and Specifications
240

OPENING THE HOOD
1. Inside the vehicle, pull the hood
release handle located under the
bottom of the instrument panel near
the steering column.
2. Go to the front of the vehicle and
release the auxiliary latch that is
located under the front center of
the hood.
3. Lift the hood and support it with
the prop rod. Lift the prop rod by
the sleeve and not the bare metal.
REVIEW COPY
2005 Freestyle(219), Owners Guide (post-2002-fmt)(own2002),
Market:USA_English(fus)
Maintenance and Specifications
241