2005 DODGE NEON SRT service

WARNING!
You can be badly injured working on or around a
motor vehicle. Do only that service work for which
you have the knowledge and the right equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
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IF YOU NEED CONSUMER ASSISTANCE
CONTENTS

Suggestions For Obtaining Service For Your
Vehicle
..............................196
▫Prepare For The Appointment............196
▫Prepare A List........................196
▫Be Reasonable With Requests.............196

If You Need Assistance..................196

Warranty Information...................198

MoparParts.........................200

Reporting Safety Defects.................200
▫In Canada..........................200

Publication Order Forms.................200

Department Of Transportation Uniform Tire
Quality Grades
........................201
▫Treadwear..........................202
▫Traction Grades......................202
▫Temperature Grades...................202
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SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty, discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident,
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items, and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many dealers you may obtain a rental vehicle at aminimal daily charge. If you need a rental, it is advisable
to make these arrangements when you call for an ap-
pointment.
IF YOU NEED ASSISTANCE
The manufacturer and its dealers are vitally interested in
your satisfaction. We want you to be happy with our
products and services.
Warranty service must be done by an authorized
Chrysler, Dodge, or Jeep dealer. We strongly recommend
that you take your vehicle to you selling dealer. They
know you and your vehicle best, and are most concerned
that you get prompt and high quality service. The
manufacturer’s dealers have the facilities, factory-trained
technicians, special tools, and the latest information to
assure your vehicle is fixed correctly and in a timely
manner.
This is why you should always talk to your dealer’s
service manager first. Most matters can be resolved with
this process.
196 IF YOU NEED CONSUMER ASSISTANCE

Service Contract
You may have purchased a service contract for your
vehicle to help protect you from the high cost of unex-
pected repairs after your manufacturer’s new vehicle
limited warranty expires. The manufacturer stands be-
hind only the manufacturer’s Service Contracts. If you
purchased a manufacturer’s Service Contract, you will
receive Plan Provisions and an Owner Identification Card
in the mail within three weeks of your vehicle delivery
date. If you have any questions about your service
contract, call the manufacturer’s Service Contract Na-
tional Customer Hotline at 1-800-521-9922.
The manufacturer will not stand behind any service
contract that is not the manufacturer’s Service Contract. It
is not responsible for any service contract other than the
manufacturer’s Service Contract. If you purchased a
service contract that is not a manufacturer’s Service
Contract, and you require service after your manufactur-
er’s new vehicle limited warranty expires, please refer to
your contract documents, and contact the person listed in
those documents.We appreciate that you have made a major investment
when you purchased your new vehicle. Your dealer has
also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
your ownership experience. You’ll be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
WARRANTY INFORMATION
See your manufacturer’s Warranty Information Booklet
for information on warranty coverage and transfer of
warranty.
198 IF YOU NEED CONSUMER ASSISTANCE

MOPARPARTS
Moparfluids, lubricants, parts, and accessories are
available from your dealer. They will help you keep your
vehicle operating at its best.
REPORTING SAFETY DEFECTS
In the 50 United States and Washington D.C.: If you
believe that your vehicle has a defect which could cause
a crash or cause injury or death, you should immediately
inform the National Highway Traffic Safety Administra-
tion (NHTSA) in addition to notifying the manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, and the
manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1-800-424-9393 (or 366-0123 in Wash-
ington DC area) or write to: NHTSA, U.S. Dept. ofTransportation, Washington DC 20590. You can also
obtain other information about motor vehicle safety from
the Hotline.
In Canada:
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should write to
Transport Canada, Motor Vehicle Defect Investigations
and Recalls, 2780 Sheffield Road, Ottawa, Ontario K1B
3V9.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals. (No P.O. Boxes).
200 IF YOU NEED CONSUMER ASSISTANCE

•Service Manuals.
These comprehensive service manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing and repairing DaimlerChrysler
Corporation vehicles. A complete working knowledge
of the vehicle, system and/or components is written in
straightforward language with illustrations, diagrams
and charts.
•Diagnostic Procedure Manuals.
Filled with diagrams, charts and detailed illustrations,
these practical manuals make it easy for students and
technicians to find and fix problems on computer-
controlled vehicle systems and features. They show
exactly how to find and correct problems the first time,
using step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a complete list
of all tools and equipment.
•Owner’s Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included arestarting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.
Call Toll Free at1–800–890–4038 (U.S.)or1–800–387–1143
(Canada)
Or
Visit us on the World Wide Web at:
www.techauthority.daimlerchrysler.comor
www.daimlerchrysler.ca/manuals
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following describes the tire grading categories estab-
lished by the National highway Traffic Safety Adminis-
tration. The specific grade rating assigned by the tire’s
manufacturer in each category is shown on the sidewall
of the tires on your car.
All Passenger Car Tires Must Conform to Federal Safety
Requirements in Addition to These Grades.
IF YOU NEED CONSUMER ASSISTANCE 201
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Treadwear
The treadwear grade is a comparative rating based on the
wear rate of the tire when tested under controlled con-
ditions on a specified government test course. For ex-
ample, a tire graded 150 would wear one and a half (1
1/2) times as well on the government course as a tire
graded 100. The relative performance of tires depends
upon the actual conditions of their use, however, and
may depart significantly from the norm due to variations
in driving habits, service practices and differences in road
characteristics and climate.
Traction Grades
The traction grades, from highest to lowest, are A, B, and
C, and they represent the tire’s ability to stop on wet
pavement as measured under controlled conditions on
specified government test surfaces of asphalt and concrete.
A tire marked C may have poor traction performance.
WARNING!
The traction grade is based on braking (straight-
ahead) traction tests and does not include cornering
(turning) performance.
Temperature Grades
The temperature grades are A (highest), B, and C, repre-
senting the tire’s resistance to the generation of heat and
its ability to dissipate heat when tested under controlled
conditions on a specified indoor laboratory test wheel.
Sustained high temperature can cause the material of the
tire to degenerate and reduce tire life, and excessive
temperature can lead to sudden tire failure. The grade C
corresponds to a level of performance which all passen-
ger car tires must meet under the Federal Motor Vehicle
Safety Standard No. 109. Grades B and A represent
higher levels of performance on the laboratory test wheel
than the minimum required by law.
WARNING!
The temperature grade is established for a tire that is
properly inflated and not overloaded. Excessive
speed, underinflation, or excessive loading, either
separately or in combination, can cause heat buildup
and possible tire failure.
202 IF YOU NEED CONSUMER ASSISTANCE

Break-In Recommendations, New Vehicle...... 45
Bulb Replacement...................173,174
Capacities, Antifreeze (Engine Coolant)...... 176
Capacities, Fluid....................... 176
Caps, Filler
Fuel............................... 124
Oil (Engine)......................... 148
Carbon Monoxide Warning............... 123
Catalytic Converter..................... 149
CD Changer........................... 79
CD Player...........................75,77
CD Player Maintenance................... 83
Center High Mounted Stop Light........... 176
Central Door Locks...................... 14
Central Locking......................... 14
Chains, Tire........................... 119
Changing A Flat Tire.................... 130
Charging System Light................... 71
Chart, Tire Sizing....................... 105
Child Restraint......................... 38
Child Safety Locks....................... 16
Circuit Breakers.....................170,171Cleaning
Glass.............................. 168
Headlights.......................... 168
Climate Control......................... 84
Clock................................. 74
Compact Disc Maintenance................ 83
Compact Spare Tire..................... 115
Console............................... 62
Contract, Service....................... 198
Cool Down, Turbo....................... 97
Coolant...........................176,177
Cooling System........................ 157
Adding Coolant (Antifreeze)............. 159
Coolant Level.....................157,160
Disposal of Used Coolant............... 159
Drain, Flush, and Refill................. 158
Inspection........................... 160
Points to Remember................159,161
Pressure Cap........................ 159
Rubber and Plastic Components.......... 161
Selection of Coolant................... 158
Corrosion Protection.................... 165
Crankcase Emission Control System......... 151
INDEX 205
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