• MAINTENANCE SERVICE SC HEDULE • WARRANTIES • R OADSIDE ASSIS TAN CE • OPTION AL SERVICE C ONTRACT S •
SV051 1-E
2005 P ASSENGER CAR•MINIV AN•PACIFIC A
VIPER, CR OSSFIRE, 300 AND MA GNUM EXCLUDED
Vehicle Identification Number
Warranty star t date
S elling dealer Code
Moving?• Name and address changes...................................................................... page 5
• How to get service ........................................................................\
.......... page 15
For 24-hour Roadside Assistance
Dial 1-800-363-4869
• Give us your V ehicle Identification Number ,
licence plate number and odometer reading.
• Tell us where you are and the number from
which you are calling.
See page 20 for details.
2005 Passenger Car • Minivan • Pacifica3
CONTENTS
Warranty Information
.......................................... 4
Your rights and responsibilities ..........................4-5
About your warranties ............................................ 6
3/60 Basic Warranty ................................................ 7
5/100 Powertrain Warranty ....................................8
Corrosion Warranty ................................................ 9
Emission Warranties ...................................... 10-11
What is not covered ........................................ 12-14
How to get service ................................................ 15
Other things you should know ......................16-17
Customer Assistance .......................................... 18
Arbitration .............................................................. 19
5/100 Roadside Assistance Program ............20-23
Optional Service Contracts ..........................24-28
Maintenance Service Schedule Coupons
TO OUR CUSTOMERS:
This booklet explains the maintenance schedule, the limited warranties, \
and
optional service contracts that apply to your new vehicle. It explains e\
xactly
what’s covered, how long each warranty lasts, and what you must do to\
keep
the warranties in force. Please read the warranties and other informatio\
n in
this booklet carefully.
This booklet should be kept in your vehicle.
In this booklet, “DaimlerChrysler Dealer” means any authorized dea\
ler who sells and services
Chrysler, Jee p
® or Dodge vehicles.
“DaimlerChrysler” and “DaimlerChrysler Canada” mean DaimlerC\
hrysler Canada Inc.
“DaimlerChrysler parts” mean Mopar ®or Autopa
r
® brand parts designed for Chrysler, Jee
p
®
or Dodge vehicles by DaimlerChrysler Motors Corporation.
Chrysler, Dodge and Autopar are registered trademarks of DaimlerChrysler\
Canada Inc.
Jeep is a registered trademark of DaimlerChrysler Corporation, used unde\
r licence by DaimlerChrysler Canada Inc.
Mopar is a registered trademark of DaimlerChrysler Corporation.
4
YOUR RIGHTS AND RESPONSIBILITIES
All of the warranties in this booklet are limited warranties and they
give you specific legal rights. You may also have other rights which
vary from province to province. Some provinces do not allow the
exclusion or limitation of incidental or consequential damages, or
limitation of how long an implied warranty lasts or who is eligible
for coverage, so the stated limitations or exclusions may not apply
to you.The limited warranties in this booklet are the only express
warranties made by DaimlerChrysler Canada Inc. applicable to this
vehicle. Any implied warranty or condition of merchantability or
fitness for a particular purpose applicable to this vehicle is limited i\
n
duration to the duration of these limited warranties.
DaimlerChrysler Canada Inc. shall not be liable for commercial
loss, special or consequential damages resulting from breach of
these written warranties or of any implied warranty or condition.
O PERA TION ANDMAINTENANCE
It is your responsibility under the terms of these warranties to
operate and maintain your vehicle as recommended in the Owner’s
Manual. Regular scheduled maintenance, described in your Owner’s
Manual and herein, is essential to trouble-free operation.
We strongly recommend that you return to your selling dealer
for all service, both during and after the warranty periods.
DaimlerChrysler Canada Dealers are best equipped and trained
to provide all levels of service and maintenance for your vehicle.
YOUR RIGHTS AND RESPONSIBILITIES
2005 Passenger Car • Minivan • Pacifica
W ARRANTY
INFORMA TION
5
High-tech diagnostic equipment is sometimes needed to service a
vehicle efficiently and accurately. DaimlerChrysler Canada Dealers
have unique diagnostic computers and electronic and mechanical
tools, specially designed to service our cars and trucks, and we
provide special technical training so their technicians can render the
skilled care your vehicle needs.
W
ARRANTY SERVICE
Warranty service must be done by an authorized Chrysler or Dodge
Dealer. We recommend that you return to your selling dealer for
this service; however, you may request warranty service for your
vehicle from any DaimlerChrysler Dealer. See “How to get service”
on page 15. N
AME ANDADDRESS CHANGES
The Canadian Motor Vehicle Safety Act requires vehicle
manufacturers to notify owners if the correction of a safety-related
defect becomes necessary. If you change your name or address, or if
you are a subsequent owner of this vehicle, please use the yellow
Name or Address Change Card , found in the glove box packet, to
report the change to DaimlerChrysler Canada. If the card is missing,
ask your dealer for one or “Update Your Personal Information” in
the “Owner’s Section” at www.chrysler.ca
or at www.dodge.ca.
YOUR RIGHTS AND RESPONSIBILITIES
2005 Passenger Car • Minivan • Pacifica
8
5/100 POWERTRAIN WARRANTY
The following powertrain components are covered for 5 years or
100,000 kilometres , whichever occurs first, measured from the
vehicle’s original warranty start date.
Vehicles placed in Police, Taxi, Limousine, Postal or Ambulance
service and all SRT vehicles are excluded from the 5-year or
100,000-kilometre Powertrain Warranty and are covered only under
the 3-year or 60,000-kilometre Basic Warranty.
• Engine – Cylinder block and all internal parts; cylinder head
assemblies; timing case, timing chain, timing belt, gears and
sprockets; vibration damper; oil pump; water pump and housing;
intake and exhaust manifolds; flywheel with starter ring gear; core
plugs; valve covers; oil pan; turbocharger housing and internal
parts; turbocharger wastegate actuator; supercharger; serpentine
belt tensioner; seals and gaskets for listed components only. •
Transmission – Transmission case and all internal parts; torque
converter; drive/flex plate; transmission range switch;
transmission control module; bell housing; oil pan; seals and
gaskets for listed components only.
Note: Manual transmission clutch parts are not covered at any time .
• Front-Wheel Drive – Transaxle case and all internal parts; axle
shaft assemblies; constant velocity joints and boots; differential
cover; oil pan; transaxle speed sensors; transaxle solenoid
assembly; PRNDL position switch; transaxle electronic controller;
torque converter; seals and gaskets for listed components only.
Note: Manual transmission clutch parts are not covered at any time.
5/100 POWERTRAIN WARRANTY
2005 Passenger Car • Minivan • Pacifica
2005 Passenger Car • Minivan • Pacifica
10
EMISSION WARRANTIES
EMISSION W
ARRANTIES
DaimlerChrysler Canada warrants that your new vehicle was
designed, built and equipped to conform at the time of sale with
applicable federal and provincial emissions standards, and that the
vehicle is at the time of sale free from defects in material and
workmanship which would cause it to fail to conform to the
applicable emission standards within the warranty periods specified.
A covered defect is one which causes your vehicle to fail to meet
applicable emission-control regulations.
To keep your vehicle operating properly and in conformance
with emission regulations, see the “Scheduled Maintenance”
instructions in your Owner’s Manual and herein. Only
DaimlerChrysler parts should be used for maintenance and
repair of your vehicle’s emission-control systems. You should keep any receipts for maintenance service and pass
them on to the next owner of your vehicle, in case questions arise
concerning maintenance. DaimlerChrysler Canada has the right to
deny warranty coverage if your vehicle has not been properly
maintained, or if repairs are needed because parts other than
DaimlerChrysler parts were used; however, denial will not be based
on the lack of maintenance records alone.
Warranty service must be performed by an authorized
Chrysler or Dodge Dealer.
If emergency warranty service is required and an authorized
dealer is not available, contact DaimlerChrysler Canada Customer
Assistance (page 18) and request emission warranty service help.
2005 Passenger Car • Minivan • Pacifica11
EMISSION DEFECT WARRANTY / EMISSION PERFORMANCE WARRANTY
EMISSION DEFECT W
ARRANTY
The 3/60 Basic Warranty covers all emission-control
components for 3 years or 60,000 kilometres , whichever
occurs first. The Emission Defect Warranty provides longer
coverage for specified components.
The Defect Warranty covers the following major emission-
control parts, if so equipped, for 8 years or 130,000kilometres,
whichever occurs first:
• catalytic converter
• powertrain control module
EMISSION PERFORMANCE W ARRANTY
The Emission Performance Warranty only applies to cars and trucks
with a GVW less than 3855 kg (8500 lb).
For 2 years or 40,000 kilometres , whichever occurs first, the
Performance Warranty will cover the cost of repairing or adjusting
any components or parts of your vehicle that might be necessary to
pass an approved provincial Inspection/Maintenance (I/M)
program’s emissions test, but only if:
• your vehicle failed an approved provincial I/M emissions test; and
• your vehicle was properly maintained and operated until it failed
the test; and
• warranty service is required in order for your vehicle to pass the
provincial I/M test
Provincial test fees, if any, are not covered by this warranty.
H OW TOGET SERVICE UNDER THISWARRANTY
If your vehicle fails an approved I/M emissions test within the
Emission Performance Warranty period, take it to an authorized
Chrysler or Dodge Dealer as soon as possible. Give the service
representative the printout that shows your vehicle failed the test. If
possible, bring all service receipts, maintenance logs and records to
prove that your vehicle has been properly maintained.