2005 Passenger Car • Minivan • Pacifica
18
CUSTOMER ASSISTANCE
CUSTOMER ASSIST
ANCE
We want you to be completely satisfied with your DaimlerChrysler
vehicle. If you have a warranty or service problem that has not been
resolved to your complete satisfaction, please follow these steps:
1.Discuss the matter with the Service Manager of your
DaimlerChrysler Dealership; then with the General Manager or
owner, if necessary.
2. Give your dealer a reasonable length of time or number of
opportunities to satisfy you. In fact, your dealer may contact
DaimlerChrysler on your behalf.
3. If the problem still has not been resolved, please contact us at the
address or toll-free number shown and give us an opportunity to
review your situation. When you contact us, please provide the
following information:
Your name, address and phone number
The name of your dealer
Your Vehicle Identification Number (VIN)
Your vehicle’s odometer reading (kilometres)
Customer Assistance CentreDaimlerChrysler Canada Inc. P.O. Box 1621
Windsor, Ontario N9A 4H6 1-800-465-2001
2005 Passenger Car • Minivan • Pacifica
24 As complete as our new warranty is, it may not give you total
protection for your ownership period, nor does it provide the
regular maintenance which is required to keep your new vehicle
at its optimal operating condition. If you lease a vehicle, you
should be aware of your obligation to maintain and repair
the vehicle.
DaimlerChrysler Canada Service Contracts can enhance your
new vehicle’s factory warranty from the day of delivery and provide
mechanical coverage on most major components ††
when your
factory warranty expires. There are 3 types of plans available for
purchase to suit most needs and the average length of ownership.
Vehicles placed in Police, Taxi, Limousine, Postal or
Ambulance service and all SRT vehicles may qualify for a service
contract. Please see your selling dealer for “Special Use” Service\
Contract availability.
†† Subject to limitations. Details available at your selling dealer.
OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS
OPTIONAL
DAIMLERCHR YSLER
CANADA SER VICE
CONTRACTS
