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Tips and Troubleshooting Chart
Problem Recommended Action
No power. The ignition may not be in
run, accessory, or RAP.
The parental control
button might have been
pressed.
Disc will not play. The system might be off.
The parental control
button might have been
pressed. The system
might be in auxiliary
source mode. Press the
AUX button to switch
between the DVD player
and the auxiliary source.
The disc is upside down
or is not compatible.
No sound. The volume on the
headphones could be too
low. Adjust the volume on
the right earpiece on the
wireless headphones. If
the DVD system is being
heard through the vehicle
speakers, adjust the
volume from the radio.
The radio must have the
RSE enabled by using the
SRCE button.
Problem Recommended Action
The picture does not ll
the screen. There are
black borders on the
top and bottom or on
both sides or it looks
stretched out.Press and release the
size control button on the
remote control. This will
ll the screen. If there are
borders on the top and
bottom, the movie may
have been made that way
for a standard screen.
I ejected the disc and
tried to take it out, but it
was pulled back into
the slot.Eject the disc again.
The language in the audio
or on the screen is wrong.Press the main display
menu button on the
DVD player or the remote
control and change
the audio or language
selection on the
DVD menu.
The remote control does
not work.Point the remote control
directly at the transmitter
window. The batteries
could be weak or put in
wrong. The parental
control button might have
been pressed. The remote
control will not work the
RSA control, only the
RSE system.
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Problem Recommended Action
My disc is stuck in the
player. The eject button
does not work.Press the eject button on
the DVD player. Turn the
power off, then on again,
then press the eject
button on the DVD player.
Do not attempt to force or
remove the disc from the
player. If the problem
persists, return to your
GM dealer for further
assistance.
I lost the remote control
and/or the headphones.Contact your GM dealer
for assistance.
Sometimes the wireless
headphone audio cuts out
or buzzes for a moment,
then it comes back.This could be caused by
blocking the transmitting
area between the
headphones and the
transmitter on the DVD
player. Make sure nothing
is between the
headphones and the
DVD player.Problem Recommended Action
DVD System inoperable. In severe or extreme
temperatures your DVD
system might not be
operable. Temperatures
below−4°F (−20°C) or
above 158°F (70°C) could
damage the DVD system.
Operate the DVD system
under normal or
comfortable cabin
temperature ranges.
The wireless headphones
have audio distortion.Verify that the
headphones are facing to
the front of the vehicle,
left and right sides are
indicated on the
headphones to ensure
that the signal is received
properly.
In auxiliary mode, the
picture moves or scrolls.Check the signal coming
from the auxiliary device
and make sure that the
connection and the signal
are good.
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Page 352 of 434

Occupant Distribution:Designated seating positions.
Outward Facing Sidewall:The side of an
asymmetrical tire that has a particular side that faces
outward when mounted on a vehicle. The side of the tire
that contains a whitewall, bears white lettering or
bears manufacturer, brand, and/or model name molding
that is higher or deeper than the same moldings on
the other sidewall of the tire.
Passenger (P-Metric) Tire:A tire used on passenger
cars and some light duty trucks and multipurpose
vehicles.
Recommended In ation Pressure:Vehicle
manufacturer’s recommended tire in ation pressure and
shown on the tire placard. SeeIn ation - Tire Pressure
on page 5-53andLoading Your Vehicle on page 4-29.
Radial Ply Tire:A pneumatic tire in which the ply cords
that extend to the beads are laid at 90 degrees to the
centerline of the tread.
Rim:A metal support for a tire and upon which the tire
beads are seated.
Sidewall:The portion of a tire between the tread and
the bead.
Speed Rating:An alphanumeric code assigned to a
tire indicating the maximum speed at which a tire
can operate.Traction:The friction between the tire and the road
surface. The amount of grip provided.
Tread:The portion of a tire that comes into contact
with the road.
Treadwear Indicators:Narrow bands, sometimes
called “wear bars,” that show across the tread of a tire
when only 1/16 inch (1.6 mm) of tread remains. See
When It Is Time for New Tires on page 5-55.
UTQGS (Uniform Tire Quality Grading Standards):A
tire information system that provides consumers with
ratings for a tire’s traction, temperature, and treadwear.
Ratings are determined by tire manufacturers using
government testing procedures. The ratings are molded
into the sidewall of the tire. SeeUniform Tire Quality
Grading on page 5-57.
Vehicle Capacity Weight:The number of designated
seating positions multiplied by 150 lbs (68 kg) plus
the rated cargo load. SeeLoading Your Vehicle
on page 4-29.
Vehicle Maximum Load on the Tire:Load on an
individual tire due to curb weight, accessory weight,
occupant weight, and cargo weight.
Vehicle Placard:A label permanently attached to a
vehicle showing the vehicle’s capacity weight and
the original equipment tire size and recommended
in ation pressure. See “Tire and Loading Information
Label” underLoading Your Vehicle on page 4-29.
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Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but it is
not part of the New Vehicle Limited Warranty. A
separate booklet entitledWarranty and Owner
Assistance Informationfurnished with each new vehicle
provides detailed warranty coverage information.
Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact your dealer for speci c information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
Vehicle Data Collection and Event
Data Recorders
Your vehicle, like other modern motor vehicles, has a
number of sophisticated computer systems that monitor
and control several aspects of the vehicle’s performance.
Your vehicle uses on-board vehicle computers to monitor
emission control components to optimize fuel economy,
to monitor conditions for airbag deployment and, if so
equipped, to provide anti-lock braking and to help the
driver control the vehicle in difficult driving situations.
Some information may be stored during regular
operations to facilitate repair of detected malfunctions;
other information is stored only in a crash event by
computer systems, such as those commonly called event
data recorders (EDR).
In a crash event, computer systems, such as the Airbag
Sensing and Diagnostic Module (SDM) in your vehicle
may record information about the condition of the vehicle
and how it was operated, such as data related to
engine speed, brake application, throttle position, vehicle
speed, safety belt usage, airbag readiness, airbag
performance, and the severity of a collision. This
information has been used to improve vehicle crash
performance and may be used to improve crash
performance of future vehicles and driving safety. Unlike
the data recorders on many airplanes, these on-board
systems do not record sounds, such as conversation of
vehicle occupants.
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