2005 CADILLAC CTS V Owners Manual

Usage Fluid/Lubricant
Manual
Transmission
(CTS-V)DEXRON®-III Automatic
Transmission Fluid. Look for
“Approved for the H-Specication”
on the label.
Automatic
TransmissionDEXRON
®-III Automatic
Transmission Fluid. Look for
“Approved for the H-Specication”
on the label.
Key Lock
CylindersMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241, in
Canada 10953474).
Floor Shift
LinkageLubriplate Lubricant Aerosol
(GM Part No. U.S. 12346293, in
Canada 992723) or lubricant
meeting requirements of NLGI #2,
Category LB or GC-LB.
Rear AxleSAE 75W-90 Synthetic
Axle Lubricant
(GM Part No. U.S. 12378261, in
Canada 10953455) meeting GM
Specication 9986115.
Usage Fluid/Lubricant
Rear Axle
(Limited-Slip
Differential)SAE 75W-90 Synthetic
Axle Lubricant
(GM Part No. U.S. 12378261, in
Canada 10953455) meeting
GM Specication 9986115. With a
complete drain and rell add
4 ounces (118 ml) of Limited-Slip
Axle Lubricant Additive
(GM Part No. U.S. 1052358, in
Canada 992694) where required.
SeeRear Axle on page 5-48
Hood Latch
Assembly,
Secondary
Latch, Pivots,
Spring Anchor
and Release
PawlLubriplate Lubricant Aerosol
(GM Part No. U.S. 12346293, in
Canada 992723) or lubricant meeting
requirements of NLGI #2, Category
LB or GC-LB.
Hood and Door
HingesMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241, in
Canada 10953474).
Weatherstrip
ConditioningDielectric Silicone Grease
(GM Part No. U.S. 12345579, in
Canada 992887).
6-13

Normal Maintenance Replacement Parts
Replacement parts identied below by name, part number or specication can be obtained from your dealer.
Part GM Part NumbersACDelco®Part
Numbers
Engine Air Cleaner/Filter 25728874 A2029C
Engine Oil Filter
2.8L HFV6
3.6L HFV6
5.7L V825177917
25177917
25010633PF2129
PF2129
PF44
Passenger Compartment Air Filter Element 25740404 —
Spark Plugs
2.8 L HFV6
3.6 L HFV6
5.7 L V812565996
12565996
1257116441-988
41-988
41-985
Wiper Blades (Hook Type)
Driver’s Side – 22 inches (56.5 cm)
Passenger’s Side – 21 inches (53.3 cm)12367281
888927858-2221
8-2211
6-14

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service and the
type of services performed in the boxes provided. SeeMaintenance Requirements on page 6-2. Any additional
information fromOwner Checks and Services on page 6-9can be added on the following record pages. You should
retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-15

Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-16

Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-17

Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-18

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-3
Customer Assistance for Text Telephone
(TTY) Users...............................................7-4
Customer Assistance Offices............................7-4
GM Mobility Reimbursement Program................7-5
Roadside Service...........................................7-5
Courtesy Transportation...................................7-7
Vehicle Data Collection and Event Data
Recorders..................................................7-9Reporting Safety Defects................................7-10
Reporting Safety Defects to the United States
Government..............................................7-10
Reporting Safety Defects to the Canadian
Government..............................................7-10
Reporting Safety Defects to
General Motors.........................................7-11
Service Publications Ordering Information.........7-11
Section 7 Customer Assistance and Information
7-1

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Cadillac. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Cadillac Customer Assistance Center, 24 hours
a day, by calling 1-800-458-8006. In Canada, contact
the Canadian Cadillac Customer Communication Centre
by calling 1-888-446-2000.
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Cadillac, please remember that your
concern will likely be resolved at a dealer’s facility. That
is why we suggest you follow Step One rst if you
have a concern.
7-2