
Canada – Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
Overseas – Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin
Islands) – Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to quali ed applicants, can
reimburse you up to $1,000 toward eligible aftermarket
driver’s or passenger’s adaptive equipment you may
require for your vehicle, such as hand controls and
wheelchair/scooter lifts.
The offer is available for a limited period of time from
the date of vehicle purchase/lease. For more details, or
to determine your vehicle’s eligibility, visit
gmmobility.com or call the GM Mobility Assistance
Center at 1-800-323-9935. Text telephone (TTY) users,
call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. TTY users call
1-800-263-3830.
7-5

Roadside Assistance Program
Call 1-800-252-1112 for Buick Roadside Assistance.
As the proud owner of a new Buick vehicle, you
are automatically enrolled in the Buick Roadside
Assistance program. This value-added service is
intended to provide you with peace of mind as you drive
in the city or travel the open road. Call Buick’s
Roadside Assistance toll-free number at 1-800-252-1112
to speak with a Buick Roadside Assistance
representative 24 hours a day, 365 days a year.
We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:
Fuel Delivery:Delivery of enough fuel,
$5 maximum, for the customer to get to the
nearest service station.
Lock-out Service (identi cation required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles.
Emergency Tow:Tow to the nearest dealership for
warranty service or in the event of a
vehicle-disabling accident. Assistance when the
vehicle is mired in sand, mud, or snow.
Flat Tire Change:Installation of a spare tire will be
covered at no charge. The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.
Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
Dealer Locator Service
In many instances, mechanical failures are covered
under Buick’s Bumper-to-Bumper warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
7-6

Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you will notify us.
Please call us at 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair
service procedures, adjustments, and speci cations for
GM transmissions, transaxles, and transfer cases.
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
7-11

Power (cont.)
Electrical System.........................................5-88
Inadvertent Battery Saver.............................3-20
Lumbar Controls........................................... 1-3
Reclining Seatback........................................ 1-6
Retained Accessory (RAP)............................2-23
Seat............................................................ 1-2
Steering Fluid.............................................5-34
Windows....................................................2-17
Programmable Automatic Door Locks.................2-12
Programming the HomeLink
®Transmitter...........2-39
Q
Questions and Answers About Safety Belts.........1-12
R
Radiator Pressure Cap....................................5-26
Radios..........................................................3-56
Care of Your Cassette Tape Player................3-83
Care of Your CD Player...............................3-84
Care of Your CDs........................................3-84
Personal Choice Radio Controls....................3-80
Radio with Cassette and CD.........................3-65
Radio with CD............................................3-57
Setting the Time..........................................3-57
Theft-Deterrent............................................3-81Radios (cont.)
Trunk-Mounted CD Changer..........................3-77
Understanding Reception..............................3-82
Rainsense™ II Wipers....................................... 3-9
Rear Door Security Locks................................2-13
Rear Safety Belt Comfort Guides......................1-25
Rear Seat Passengers, Safety Belts..................1-21
Rearview Mirror, Automatic Dimming..................2-32
Rearview Mirror, Automatic Dimming with
Compass....................................................2-33
Rearview Mirrors.............................................2-32
Reclining Seatback, Power................................. 1-6
Reclining Seatbacks.......................................... 1-4
Recreational Vehicle Towing.............................4-36
Remote Keyless Entry System............................ 2-5
Remote Keyless Entry System, Operation............ 2-6
Removing the Flat Tire and Installing the
Spare Tire..................................................5-72
Removing the Spare Tire and Tools...................5-71
Replacement Bulbs.........................................5-53
Reporting Safety Defects
Canadian Government..................................7-11
General Motors...........................................7-11
United States Government............................7-10
Restraint System Check
Checking Your Restraint Systems...................1-56
Replacing Restraint System Parts
After a Crash..........................................1-57
10

Tires (cont.)
Wheel Alignment and Tire Balance.................5-67
Wheel Replacement.....................................5-67
When It Is Time for New Tires......................5-64
Top Strap......................................................1-38
Top Strap Anchor Location...............................1-39
Towing
Recreational Vehicle.....................................4-36
Towing a Trailer..........................................4-38
Your Vehicle...............................................4-36
Traction
Control System (TCS).................................... 4-9
Control System Warning Light.......................3-40
Transaxle
Fluid, Automatic...........................................5-21
Transaxle Operation, Automatic.........................2-25
Trip Odometer................................................3-36
Trunk............................................................2-14
Trunk-Mounted CD Changer.............................3-77
Turn and Lane-Change Signals.......................... 3-7
Turn Signal/Multifunction Lever........................... 3-7
Twilight Sentinel
®............................................3-16
U
Understanding Radio Reception........................3-82
Uniform Tire Quality Grading............................5-66
V
Vehicle
Control........................................................ 4-5
Damage Warnings........................................... iv
Service Soon Light......................................3-46
Symbols......................................................... iv
Vehicle Data Collection and Event Data
Recorders.................................................... 7-9
Vehicle Identi cation
Number (VIN).............................................5-87
Service Parts Identi cation Label...................5-87
Vehicle Personalization
DIC ...........................................................3-51
Memory Seat and Mirrors.............................2-45
Ventilation Adjustment......................................3-31
Visors...........................................................2-17
W
Warning Lights, Gages and Indicators................3-33
Warnings
DIC Warnings and Messages........................3-50
Hazard Warning Flashers............................... 3-6
Other Warning Devices.................................. 3-6
Safety and Symbols......................................... iii
Vehicle Damage.............................................. iv
13