2005 BMW 325I SEDAN Owner's Manual

TeleService, BMW Assist
160
TeleService , BMW Assist
TeleService
TeleService supports you when communicat-
ing with a BMW center. The built-in car phone
can be used to transmit data regarding the ser-
vice status of your vehicle or regarding legally
mandated inspections directly to your BMW
center. This is the same data that is also stored
for CBS Condition Based Service in the master
key. Your BMW center can then contact you,
and you can make an appointment that suits
you while you are still on the road. Your advan-
tage here is that your BMW center can prepare
in advance for the required maintenance work.
The TeleService functions are country-specific:
depending on the country in which you are driv-
ing, data about your vehicle's service status or
regarding legally required inspections are
transmitted to your BMW center either auto-
matically before a service due date or when you
place a call to the BMW center. Your BMW cen-
ter will be glad to provide more detailed infor-
mation.
BMW Assist
BMW Assist provides you with other services in
addition to TeleService. For example, the posi-
tion data of your vehicle can be transferred to
the BMW Assist response center if an emer-
gency call
* has been initiated.
Many functions of BMW Assist depend on the
individually agreed contract. Data transmission,
e.g. of the CBS Condition Based Service, differs
from country to country.
The subscriber agreement must be completed
successfully before using the BMW Assist ser-
vices.
You can also utilize BMW Assist services via the
Internet. The service package is continually
expanded.
Requirements
You can use TeleService or BMW Assist when
the following requirements are met:
>The installed car phone is logged on to a
portable telephone network. This network
must be capable of transmitting the ser-
vices.
>To transmit position data, the vehicle must
be able to determine the current position.
This can be displayed on the Control Dis-
play.
>In order to enable and update TeleService
or BMW Assist, a GPS signal must be
present.
>For BMW Assist: you must have applied for
BMW Assist at your BMW center or BMW
customer service.
Enabling TeleService or BMW Assist
For you to be able to use the services of
TeleService or BMW Assist, these must be
enabled.
Requirements
>Make sure that the vehicle can determine its
current location. As a rule, this is possible
when you are in the open.
>Leave radio readiness switched on while
connecting to the system.
Enabling
iDrive concept, refer to page16.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Select "Communication settings" and
press the controller.
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4.Select "BMW Service settings" and press
the controller.
5.Select "Service Status" and press the con-
troller.
6.Select "Enable services" and press the con-
troller.
TeleService and, if applicable, BMW Assist
are enabled; data exchange with the service
center starts.
Enabling takes a few minutes. The status is dis-
played on the Control Display. If you open
another menu, the enabling process continues
to run in the background.
Services offered
The following special features apply for the ser-
vices of TeleService and BMW Assist:>The services offered are country-specific.
>Voice contact is established or data are
transferred, depending on the equipment
and the country. In some countries, it is
possible to do both.
>The data transferred can be the vehicle
data, your current position or the data of the
CBS Condition Based Service.
Automatic service notification*
The data on the service status of your vehicle or
on legally mandated inspections is transmitted
automatically directly to your BMW center prior
to the due date. You can check when the BMW
center was notified.
iDrive concept, refer to page16.
1.Open the start menu.
2.Press the controller to open the menu.
3.Select "Service" and press the controller.
4.Select "Service requirements" and press
the controller.
5.Select "Service notification" and press the
controller.

TeleService, BMW Assist
162
Roadside Assistance
You can call the Roadside Assistance* of the
BMW Group should you require help in the
event of a breakdown.
iDrive concept, refer to page16.
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.Select "BMW Assist" and press the control-
ler.
4.Select "BMW Service" and press the con-
troller.
5.Select "Roadside Assistance" and press
the controller.
If the current position can be determined,
the current vehicle location is displayed.
6.Select "Start service" and press the con-
troller.
Contact to Roadside Assistance will be estab-
lished.
To adjust the license plate, please contact your
BMW center.
Setting up contact to your BMW center
or BMW Customer Relations
You can contact your BMW center, e.g. to
arrange a service appointment.
For information related to your vehicle, call the
BMW Customer Relations.
A prerequisite for this is that your portable
phone is connected to the vehicle.
iDrive concept, refer to page16.
1.Open the start menu.
2.Press the controller to open the menu.
3.Select "Service" and press the controller.
4.Select "BMW Service" and press the con-
troller.
5.Select the desired BMW center:
>"Service Request"
>"Customer Relations"
6.Press the controller.
7.Select "Start service" and press the con-
troller.
Contact to the desired BMW center will be
established.
Adapting TeleService or
BMW Assist
Displaying and updating services
If the services offered by TeleService or BMW
Assist change, you will be notified. In this case
you should update the service functions.
1.Open the start menu.
2.Press the controller to open the menu.

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3.Select "Communication settings" and
press the controller.
4.Select "BMW Service settings" and press
the controller.
5.Select "Service Status" and press the con-
troller.
The current services available from
TeleService or BMW Assist are displayed.
6.If applicable, select "Options" and press the
controller.
7.Select "Update services" and press the
controller.
Terminating services
If you terminate the services, your vehicle will
not be equipped to contact the BMW Assist call
center.
1.Open the start menu.
2.Press the controller to open the menu.
3.Select "Communication settings" and
press the controller.
4.Select "BMW Service settings" and press
the controller.
5.Select "Service Status" and press the con-
troller.
6.Select "Options" and press the controller.
7.Select "Terminate services" and press the
controller.
The use of TeleService or BMW Assist is
blocked. To cancel the service block, the sys-
tem must be reactivated, refer to page160.
Your contractual agreement is not affected by
this.The automatic service notification can be dis-
abled separately. Please contact your BMW
center for this purpose.
Enable TeleService and, if applicable, BMW
Assist once again to log on again.
Displaying vehicle data
When TeleService or BMW Assist is activated,
the license plate and the vehicle identification
number of your vehicle can be displayed.
1.Open the start menu.
2.Press the controller to open the menu.
3.Select "Communication settings" and
press the controller.
4.Select "BMW Service settings" and press
the controller.
5.Select "Profile" and press the controller.
To adjust the license plate, please contact your
BMW center.
BMW Contact*
You can establish a voice connection to the fol-
lowing services without enabling BMW Assist
as long as your portable phone is connected to
the vehicle:
>Roadside Assistance
* of the BMW Group if
you need help in the event of a breakdown
>BMW Service if you wish to schedule a ser-
vice appointment, for example
>BMW Customer Relations for information
related to your vehicle
iDrive concept, refer to page16.

TeleService, BMW Assist
164 1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.Select "BMW Contact" and press the con-
troller.
4.Select "BMW Contact Numbers" and press
the controller.
5.Select one of the following menu items and
press the controller:
>"Roadside Assistance"
>"Customer Relations"
>"Service Request"
6.Select "Call" and press the controller.
Contact will be established.

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Mobility
This section helps you maintain your car's
mobility by supplying important information
on vital topics including fuels and lubricants,
wheels and tires, service, maintenance and
breakdown assistance.
Mobility