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When you make an appointment
through the Owner’s Link Online
Scheduling Service, you can be
reminded about that appointment
through the AcuraLink two days in
advance. If you need to reschedule,
you can call your dealer directly with
the HFL.
The timing of your reminder is
based on your reminder pref erence
established on Owner Link.
When you select the More Inf o
option, if the HFL is connected to a
cellular data service, AcuraLink
gathers more inf ormation about the
problem, and sends it to Acura.
There, the inf ormation is analyzed
and returned to the vehicle with the
most accurate repair inf ormation.
AcuraLink
Dealer A ppointment Reminder
216
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U.S. models only
The OnStarsystem in your vehicle
gives you access to a wide range of
services and information with the
touch of a button. An OnStar advisor
is available 24 hours a day, 7 days a
week.
The Saf e and Sound Plan provides
these f eatures: Roadside Assistance
Emergency Services
Automatic Notif ication of Airbag
Deployment
Accident Assistance
Remote Door Locking/Unlocking
Stolen Vehicle Tracking
Misplaced Vehicle Assistance
Online Concierge Services The Directions and Connections
Plan provides these additional
f eatures:
Route Support
Ride Assist
Inf ormation and Convenience
Services
The OnStar buttons and indicator
are located on the ceiling near the
f ront ceiling light.
OnSt ar
OnStar Control Panel
Features
217
VOICE
ACTIVATED
KEY PAD
BUTTON
SYSTEM
STATUS
INDICATOR
EMERGENCY
BUTTON
OnStar SERVICES
BUTTON
CALL ANSWER/
CALL END
(WHITE PHONE)
BUTTON
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To record a message:
You can record up to 5 minutes of
inf ormation f rom your OnStar
advisor or the virtual advisor. This is
helpf ul f or reviewing the route, hotel,
or restaurant inf ormation you
receive f rom the OnStar center. A microphone is located in the base
of the OnStar control panel so you
can speak to the advisor without
taking your hands of f the steering
wheel or diverting your attention
from the road. The OnStar advisor’s
voice comes f rom the audio system’s
speakers. Use the volume control on
the audio system or on the steering
wheel to adjust the volume.
Depending on which service you
request, you may need to give your
Personal Identification Number
(PIN) to the advisor. Your PIN is a
number you make up and provide
when you establish your OnStar
service.
If cellular telephone service is not
available in the area you are driving
in, you will hear a f ast busy signal.
The system will retry the connection
several times bef ore returning to the
ready mode. Press this button to contact an
OnStar advisor. You will hear a
chime, f ollowed by the
announcement, ‘‘Connecting to
OnStar.’’ The connection should take
about 15 seconds. The advisor will
assist you with any of the services
included in your plan. To cancel the retry, press the white
phone button.
During your call to the advisor or
virtual advisor, press and release
the OnStar button. The system
beeps to indicate that it is
recording.
When you are f inished recording,
press and release the OnStar
button again. The system beeps
and stops recording.
When you are f inished listening,
press the white phone button. The
system responds with ‘‘Goodbye.’’ Say ‘‘Advisor playback.’’ The
recorded message is played
through the audio system
speakers. Press the white phone button. The
system responds with ‘‘OnStar
ready.’’
To hear the first playback of a
message:
OnSt ar
OnStar Services Button
Recording an A dvisor or Virtual
Advisor Message
218
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Press this button to send dial tones
while communicating with an
automated phone system during an
OnStar personal call (see page ).
The advisor will ask about the nature
of the emergency, locate your
vehicle, and notif y the appropriate
emergency service agencies.
If you press this button accidentally,
do not cancel the call. Wait until the
OnStar advisor answers, then explain
your mistake.
Say ‘‘Advisor playback.’’ The
system responds with ‘‘Play or
Resume.’’
If you say ‘‘Play,’’ the message
plays f rom the beginning. If you
say ‘‘Resume,’’ the message plays
f rom the point you previously
stopped it.
To hear a message again:
Press this button to contact an
OnStar advisor only if you have an
emergency situation. You will hear a
tone, f ollowed by the announcement,
‘‘Connecting to OnStar Emergency.’’
Your call is given highest priority. Press the white phone button. The
system responds with ‘‘OnStar
ready.’’
Recording a new message will delete
the previous message. Press this white phone button to end
a call to the OnStar advisor. If the
OnStar center calls you, press this
button to answer the call.
This button is also used to initiate
the Personal Calling and Virtual
Advisor services, if you have
subscribed. 224
OnSt ar
Emergency Button Voice A ctivated K eypad
Button
Call A nswer/Call End
Button
Features
219
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µ
µ
µ
µ
µ
µ
µ µ
If you are ever in an
accident that causes the airbags to
deploy, the OnStar system
automatically places a call (provided
the OnStar system and your vehicle’s
electrical system are still intact). The
advisor will attempt to speak to you
to evaluate the situation, and contact
the nearest emergency services
provider.
The OnStar system uses the global
positioning system (GPS) to locate
your vehicle whenever you place a
call. This allows the advisor to
quickly contact the nearest services
without requiring you to provide
detailed directions.
Contact
the OnStar advisor if you need
assistance with a problem (f lat tire,
out of f uel, etc.) while traveling. The
advisor will contact an appropriate
agency to come and assist you.
Contact an
OnStar advisor if you have an
emergency situation. The advisor
will contact the nearest emergency
services provider (ambulance, f ire
department, etc.) and advise them of
your situation.
This indicator shows you the status
of the system.
The system is ready
for use.
Acallisin
progress.
There is a problem
with the system. Press the OnStar
button to contact an advisor. If the
call connects, the advisor will assist
you with verif ying the system’s
operation. If you are not able to
contact an advisor, take your vehicle
to an Acura dealer to have the
system diagnosed.
There is a problem
with the system while a call is in
progress. The
OnStar advisor can help you if you
are ever in a minor accident by
asking you f or inf ormation about the
accident. Complete, detailed
inf ormation will make it easier to
complete accident reports and
insurance claims.
OnSt ar
A utomatic Notif ication of A irbag
Deployment
Saf e and Sound Plan Features
Roadside Assistance
Emergency Services
System Status Indicator
Solid Green
Blinking Green
Solid Red
Blinking Red
Accident Assistance
220
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µ
µ
µ
µ
µ
µ
µThe OnStar
advisor can give you verbal
directions f rom your current location
to a desired destination.
If you need a ride
(taxi, limousine service, etc.) the
OnStar advisor can make the
arrangements f or you. Use the
OnStar button, or call
(888) 4-ONSTAR.
If you are unable to locate your
vehicleinalargeparkinglotor
parking structure, contact OnStar at
(888) 4-ONSTAR. The advisor will
remotely activate the exterior lights
and the horn, allowing you to locate
your vehicle.
From your computer, you can log
into www. myonstar.com to make
dinner reservations, purchase tickets
to events, send f lowers, etc.
Using
GPS, OnStar can locate your vehicle
almost anywhere. If your vehicle is
ever stolen, contact OnStar at
(888) 4-ONSTAR. The advisor will
put you in contact with the proper
authorities, and assist them with
locating your vehicle. By sending a signal to your
vehicle, the advisor can lock or
unlock your vehicle’s doors. This is
helpfulif youareawayfromyour
vehicle and realize you f orgot to lock
the doors, or if you have locked the
remote or built-in key in your vehicle.
To get OnStar’s assistance, call
(888) 4-ONSTAR (466-7827). The Directions and Connections
Plan provides these additional
f eatures:
The OnStar advisor can
give you inf ormation on nearby
hotels, restaurants, ATMs, hospitals,
gas stations, and many other
services in any area you are traveling.
The advisor can also help you with
hotel or restaurant reservations.
OnSt ar
Directions and Connections Plan
Features
Route Support
Ride Assist
Misplaced Vehicle Assistance
Online Concierge Services
Stolen Vehicle T racking Remote Door L ocking/Unlocking
Inf ormation and Convenience
Services
Features
221
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µ
The OnStar Personal Calling plan is
an extra-cost option that gives you
the ability to use your vehicle’s
OnStar system as a hands-f ree
cellular telephone.
To sign up f or Personal Calling,
press the OnStar button in your
vehicle, and notify the advisor that
you’d like to sign up. The advisor will
get all the information needed to set
up your account, and provide you
with your new cellular telephone
number.
You will need to provide a credit card
number, and prepurchase ‘‘units’’ or
minutes of air time (one unit equals
1 minute). You
must use voice commands to give
the OnStar system your calling
inf ormation. To make a phone call:
Press the white phone button.
OnStar will respond with ‘‘OnStar
ready.’’
Say ‘‘Dial.’’
OnStar will respond with ‘‘Phone
number to dial, please.’’
Say the entire number without
pausing.
OnStar will repeat the number.
Say ‘‘Yes’’ to dial the number, or
say ‘‘No’’ to try again.
OnStar will respond with ‘‘Dialing’’
andthenrepeatthecomplete
telephone number. It will then
place the telephone call.
When you have f inished your
conversation, press the white
phone button to hang up. If you make a mistake speaking the
phone number, or the system
responds with the wrong number,
say ‘‘Clear.’’ This will cause the
system to erase the number.
OnSt ar
Personal Calling
Placing a Telephone Call
222
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µµ
You can also enter the number one
digit at a time. To make a phone call:
Press the white phone button.
OnStar will respond with ‘‘OnStar
ready.’’
Say ‘‘Digit dial.’’
OnStar will respond with ‘‘First
digit to dial, please.’’
Say the f irst digit of the number.
OnStar will repeat that digit.
Always wait f or OnStar to conf irm
the digit bef ore going to the next
digit.
Say the second digit of the number.
OnStar will repeat that digit.
Continue this until you have given
OnStar the complete telephone
number. Then say ‘‘Dial.’’ OnStar will respond with ‘‘Dialing’’
andthenrepeatthecomplete
telephone number. It will then
place the telephone call.
When you have f inished your
conversation, press the white
phone button again to hang up.
If you make a mistake speaking a
digit of the phone number, or the
system responds with the wrong
digit, say ‘‘Clear.’’ This will cause the
system to erase the last digit. If you need to cancel the phone call
attempt bef ore entering the
complete phone number, say ‘‘Cancel.’’
The system will cancel the operation
and return to Ready.
If the system has difficulty
understanding a voice command, it
canrespondwith:
‘‘Pardon’’ The system could not
match your voice command to one it
knows. Repeat the command
distinctly.
‘‘Slower please’’ The system
missed the command because it was
not ready for it, or there was too
much background noise. Repeat the
command after a short pause.
OnSt ar
Features
223