265 Customer Assistance and Information
Service record retentionService instruction coupons and record
stubs are provided in the Saab Warranties
and Service Record Booklet which accom-
panies this Owner’s Manual. The coupons
are arranged in the order that normal ser-
vice should be performed. The edge of each
coupon is shaded to correspond to the type
of service point:
Striped – "Check Up"
Blue – Oil change/inspection service
Black – Major service
Note that in Canada a combined service
and warranty book is used, but not service
coupons.
When scheduled services are performed,
your dealer will tear out the applicable
coupon and use it to check off the opera-
tions performed and enter it into the service
file at the dealership. The servicing dealer’s
stamp, along with the date and mileage at
which the service was done, should be
entered on the corresponding stub which
remains in your booklet. The booklet is your
permanent record of the services per-
formed. It also includes a log sheet for
unscheduled repairs.
It is advisable to retain receipts and, if pos-
sible, copies of shop work orders for all ser-
vice and repair work, wherever performed.
Service costsDealer pricing practices and labor for ser-
vice work vary. Saab’s recommended ser-
vice times for each service point do not
include the labor required to replace wear
items, such as wiper blades, brake pads or
tires. Nor is labor to perform other service or
repairs found to be necessary as a result of
the inspections included in these times.
Additional labor and parts will be charged
for such work when necessary, except as
covered under an applicable Saab warranty
or any optional extended service contract.
Transmission fluid changes or suspension
alignment, when necessary, are also addi-
tional.
Dealer charges for general shop material,
regulated hazardous waste removal, recy-
cling expenses or other operation costs may
also be applied to service and repair
invoices and are apt to vary by dealer and
locality.
Owner assistanceWarranties and service problem
assistanceFor complete information about all applica-
ble warranties, including the New Car War-
ranty, Perforation Warranty, Vehicle Emis-
sion Warranty and Emission Perforation
Warranty, consult the Warranties and Ser-
vice Record Booklet which accompanies
this Owner’s Manual. It also contains owner
assistance information including Saab
Roadside Assistance. If the booklet is lost or
misplaced, a new one may be ordered
through a Saab dealer or by contacting
Saab.
In the U.S. there is a national Customer
Assistance Center at Saab Cars USA, Inc.
The toll-free number to call from all 50 states
is 1-800-955-9007.
In Canada, please call the Saab Customer
Assistance Centre at 1-800-263-1999.
A list of authorized Saab sales and service
dealers is available for those planning to
travel in the United States and Canada.
Canadian or U.S. travelers may call the
Customer Assistance Center in the country
in which they are traveling.
ProCarManuals.com
284 IndexDDICE/TWICE
___________________ 228
Dampers
______________________ 277
Date code, tires
_________________ 245
Definitions and terminology, tire
____ 242
Determining correct load, tires
_____ 244
Dim-dipped beam
________________ 69
Direction indicators _______________ 71
Door handles
___________________ 40
Door mirrors
___________________ 121
Doors, locks & luggage compartment
_39
Drive belt
______________________ 275
Drive belt, alternator
_____________ 212
Drive belts, length
_______________ 275
Driver’s seat, programmable
________ 14
Driving at night
_________________ 185
Driving in hot weather
____________ 177
Driving with a load
______________ 185
EEDR
_________________________ 267
ESP __________________________ 172
Electric heating seat
______________ 15
Electric heating, front seats
________ 15
Electric windows
________________ 127
Electrical system, technical data
____ 275
Electronic Stability Program, ESP __ 172
Electronic starting interlock
_________ 41
Emergency operation of sunroof
____ 129
Emission control systems
_________ 202Engine bay
____________________ 201
Engine bay, cleaning
_____________ 255
Engine number
_________________ 280
Engine oil, grade ________________ 273
Engine, description ______________ 203
Engine, technical data ____________ 272
Engine, temperature gauge
________ 61
Engine-oil level, checking
_________ 204
Event Data Recorder
____________ 267
Expansion tank, coolant __________ 207
FFault codes, Audio System
________ 106
Flat spots, tires
_________________ 234
Fluid level, automatic transmission
__ 206
Folding the rear seat, 9-5 Sedan
___ 135
Folding the rear seat, 9-5 Wagon ___ 138
Frequently asked questions on airbag
37
Front fog lights
__________________ 72
Frost warning
___________________ 64
Fuel
__________________________ 154
Fuel consumption
________________ 63
Fuel filler door
__________________ 146
Fuel gauge
_____________________ 61
Fuel grade _____________________ 272
Fuse box under hood
____________ 231
Fuse panel
____________________ 227
Fuses
________________________ 227
GGarage door opener
_____________ 122
Gearbox number
________________ 280
Gearbox oil, checking
____________ 206
Gearbox, technical data, __________ 276
Glove compartment
______________ 132
HHandbrake
_____________________ 196
Hazard warning lights
_____________ 72
Head restraint
___________________ 16
Headlight flasher _________________ 69
Headlights
______________________ 69
Hood
_________________________ 200
Horn __________________________ 120
IIf a tire goes flat
_________________ 239
Ignition switch
__________________ 148
Immobilizer
_____________________ 41
Indicator and warning lights
_________ 54
Indicator lights
___________________ 54
Instrument illumination
____________ 71
Instruments and controls ___________ 53
Interior equipment
_______________ 119
Interior lighting
__________________ 130
Interior rearview mirror
___________ 121
ProCarManuals.com
