For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number
Mileage, Vehicle Identi cation Number and delivery
date of the vehicle
Description of the problem
While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we are only a phone call
away. Pontiac Roadside Assistance: 1-800-ROADSIDE
(762-3743), text telephone (TTY) users, call
1-888-889-2438.
Pontiac reserves the right to limit services or
reimbursement to an owner or driver when, in Pontiac’s
judgement, the claims become excessive in frequency
or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Buick reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without noti cation.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
Pontiac has always exempli ed quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
7-7
Cooling System..............................................5-31
Courtesy Lamps.............................................3-18
Cruise Control................................................3-10
Current and Past Model Order Forms................7-13
Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to General Motors.......7-12
Reporting Safety Defects to the Canadian
Government............................................7-12
Reporting Safety Defects to the United States
Government............................................7-11
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-12
D
Daytime Running Lamps..................................3-15
Defensive Driving............................................. 4-2
Defogging and Defrosting.........................3-28, 3-33
Delayed Entry Lighting.....................................3-18
Delayed Exit Lighting.......................................3-19
Delayed Locking.....................................2-12, 3-68
Dinghy Towing................................................4-32Diversity Antenna System...............................3-108
Doing Your Own Service Work........................... 5-4
Dolly Towing..................................................4-33
Door
Ajar Light...................................................3-54
Central Door Unlocking System.....................2-11
Delayed Locking..........................................2-12
Locks........................................................2-10
Power Door Locks.......................................2-11
Programmable Automatic Door Locks.............2-13
Rear Door Security Locks.............................2-15
Driver
Position, Safety Belt.....................................1-14
Driver ID.......................................................3-69
Driver Information Center (DIC).........................3-58
DIC Controls and Displays............................3-58
DIC Vehicle Personalization..........................3-64
DIC Warnings and Messages........................3-61
Driver Identi er DIC Display..........................3-63
Driving
At Night.....................................................4-16
City...........................................................4-21
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Freeway.....................................................4-22
Hill and Mountain Roads..............................4-24
In Rain and on Wet Roads...........................4-18
Winter........................................................4-26
Driving On Grades..........................................4-44
Driving on Snow or Ice....................................4-27
4
