2004 MERCEDES-BENZ ML350 tow

ContentsSafety and Security........................... 57
Occupant safety................................... 58
Airbags ........................................... 59
Seat belts ....................................... 64
Children in the vehicle .................... 67
Blocking of rear door
window operation ........................... 73
Panic alarm .......................................... 75
Activating ....................................... 75
Deactivating ................................... 75
Driving and safety systems .................. 76
ABS ................................................ 76
BAS ................................................ 78
4-ETS .............................................. 79
EBP................................................. 80
ESP ................................................. 80
Anti-theft systems................................ 83
Immobilizer..................................... 83
Anti-theft alarm .............................. 83
Tow-away alarm,
glass breakage sensor.................... 84
Controls in detail............................... 87
Locking and unlocking ......................... 88
Remote control with folding key..... 88
Opening the doors
from the inside ............................... 90
Opening the liftgate ....................... 91
Closing the liftgate ......................... 92
Automatic central locking .............. 93
Locking and unlocking
from the inside ............................... 94
Seats ................................................... 95
Removing and installing
front seat head restraints............... 95
Rear seat head restraints ............... 96
Heated seats* ................................ 98
Rear seats ...................................... 99
Third row seats* .......................... 102
Memory function* ............................. 105
Storing exterior rear view mirror
parking position ........................... 105
Storing positions in memory ........ 106
Recalling positions from memory . 106Lighting ............................................. 107
Combination switch ..................... 107
Fog lamps .................................... 111
Hazard warning flasher ................ 112
Interior lighting ............................ 112
Instrument cluster ............................. 116
Instrument cluster illumination .... 116
Coolant temperature gauge ......... 117
Display in the speedometer ......... 117
Resetting trip odometer ............... 118
Tachometer .................................. 118
Outside temperature indicator ..... 118
Setting the clock .......................... 118
Automatic transmission ..................... 119
One-touch gearshifting ................ 120
Gear ranges ................................. 121
Gear selector lever position ......... 122
Accelerator position ..................... 123
Towing a trailer ............................ 124
Emergency operation
(Limp Home Mode) ...................... 124

ContentsOperation......................................... 191
The first 1000 miles (1500 km) ......... 192
Driving instructions ............................ 193
Drive sensibly – save fuel ............. 193
Drinking and driving ..................... 193
Pedals .......................................... 193
Power assistance ......................... 193
Brakes .......................................... 194
Driving off..................................... 195
Parking ......................................... 196
Tires ............................................. 196
Hydroplaning ................................ 197
Tire traction .................................. 197
Tire speed rating .......................... 198
Winter driving instructions ........... 198
Standing water ............................. 200
Off-road driving ............................ 200
Trailer towing ............................... 206
Passenger compartment .............. 211
Driving abroad .............................. 211
Control and operation of
radio transmitters......................... 211
Catalytic converter ....................... 212
Emission control........................... 212
Coolant temperature .................... 213At the gas station .............................. 214
Refueling ...................................... 214
Check regularly and before
a long trip ..................................... 215
Engine compartment ......................... 217
Hood ............................................ 217
Engine oil ..................................... 218
Transmission fluid level ................ 222
Coolant ........................................ 222
Battery ......................................... 223
Windshield washer system and
headlamp cleaning system* ......... 224
Tires and wheels ................................ 226
Important guidelines .................... 226
Life of tire..................................... 227
Direction of rotation ..................... 227
Checking tire inflation pressure ... 227
Rotating wheels ........................... 228
Winter driving .................................... 230
Winter tires .................................. 230
Block heater (Canada only) .......... 231
Snow chains ................................. 231Maintenance...................................... 232
Clearing the service indicator ...... 232
Service term exceeded ................ 233
Calling up the service indicator .... 233
Resetting the service indicator .... 233
Vehicle care....................................... 234
Cleaning and care of the vehicle .. 234
Practical hints................................. 241
What to do if … .................................. 242
Lamps in instrument cluster ........ 242
Additional indicators in the
speedometer display.................... 256
Where will I find ...? ........................... 257
First aid kit ................................... 257
Vehicle tool kit ............................. 257
Spare wheel (space-saver tire) ..... 259
Unlocking / locking in an emergency . 261
Unlocking the vehicle................... 261
Locking the vehicle ...................... 262
Changing batteries in the
remote control ............................. 262
Fuel filler flap ............................... 263
Manually unlocking the
transmission gear selector lever .. 264

Contents
Opening / closing in an emergency .... 265
Sliding / pop-up roof* ................... 265
Replacing bulbs ................................. 266
Bulbs ............................................ 266
Replacing bulbs for front lamps ... 268
Replacing bulbs for rear lamps..... 270
Adjusting headlamp aim............... 272
Replacing wiper blades ...................... 273
Removing ..................................... 273
Installing ...................................... 273
Flat tire .............................................. 274
Mounting the spare wheel............ 274
Battery ............................................... 278
Disconnecting the battery ............ 279
Removing the batteries ................ 279
Charging and reinstalling
batteries....................................... 279
Reconnecting the batteries .......... 279
Jump starting ..................................... 281
Towing the vehicle ............................. 283
Front towing eye .......................... 285
Rear towing eye ........................... 285
Stranded vehicle .......................... 286Fuses .................................................. 287
Fuse box in engine
compartment ................................ 287
Auxiliary fuse box in front
passenger footwell........................ 288
Technical data.................................. 289
Spare parts service............................. 290
Warranty coverage ............................. 291
Loss of Service and Warranty
Information Booklet ...................... 291
Identification labels ............................ 292
Layout of poly-V-belt drive .................. 293
Engine ................................................ 294
Rims and tires .................................... 295
Rims and tires ............................... 295
Spare wheel .................................. 296
Electrical system ................................ 297
Main Dimensions ................................ 298
Weights .............................................. 299Fuels, coolants, lubricants etc............ 300
Capacities ..................................... 300
Engine oils .................................... 302
Engine oil additives ....................... 302
Air conditioning refrigerant ........... 302
Brake fluid .................................... 302
Premium unleaded gasoline.......... 303
Fuel requirements......................... 303
Gasoline additives......................... 303
Coolants ....................................... 304
Anticorrosion / antifreeze.............. 305
Windshield washer system and
headlamp cleaning system* ......... 307
Windshield and headlamp
washer fluid mixing ratio............... 307
Consumer information........................ 308
Uniform tire quality grading .......... 308
Temperature ................................. 309
Technical terms............................... 311Index................................................. 317

12 IntroductionOperator’s ManualMaintenance
The Service Booklet describes all the nec-
essary maintenance work which should be
performed at regular intervals.
Always have the Service Booklet with you
when you take the vehicle to your autho-
rized Mercedes-Benz Light Truck Center
for service. The service advisor will record
each service in the booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to
the toll-free Roadside Assistance number
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz Cus-
tomer Assistance Representatives
24 hours a day, 365 days a year.
Roadside Assistance will be provided in ac-
cordance with standard program guide-
lines which include providing service to the
vehicle up to a reasonable distance from a
paved roadway. We will make every effort
to assist in a breakdown situation, howev-
er, the accessibility of your vehicle will be
determined by our authorized
Mercedes-Benz Light Truck Center techni-
cian or the tow service provider on a
case-by-case basis and may be a factor in
our ability to respond.Additional charges may be applicable for a
breakdown location determined not to be a
reasonably accessible roadside location as
determined by our authorized technician
and tow service provider.
For additional information refer to the
Mercedes-Benz Roadside Assistance Pro-
gram Brochure in your glove box.

17 Introduction
Operating safety
Operating safety
Proper use of the vehicle
Proper use of the vehicle requires that you
are familiar with the following information
and rules:

the safety precautions in this manual


the “Technical data” section in this
manual


traffic rules and regulations


motor vehicle laws and safety stan-
dards
Warning!
G
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because
the vehicle’s electronic components are in-
terconnected, any modifications made may
produce an undesired effect on other sys-
tems. Electronic malfunctions could
seriously impair the operating safety of your
vehicle.
See your authorized Mercedes-Benz Light
Truck Center for repairs or modifications to
electronic components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function while the
engine is running. You should therefore nev-
er turn off the engine while driving.
Warning!
G
Heavy blows against the vehicle underbody
or tires / wheels, for example when running
over an obstacle, road debris or a pothole,
may cause serious damage and impair the
o per at i ng s a fet y of yo ur veh ic l e. I f y ou f ee l a
sudden significant vibration or ride distur-
bance, or you suspect that damage to your
vehicle has occurred, you should turn on
your hazard warning flashers, carefully slow
down, and drive with caution to an area
which is a safe distance from the road.
Inspect the vehicle underbody and
tires / wheels for possible damage. If the ve-
hicle appears unsafe, have it towed to the
nearest authorized Mercedes-Benz Light
Truck Center or other qualified maintenance
or repair facility for further inspection or re-
pairs.
Warning!
G
Various warning labels are attached to your
vehicle. These warning labels are intended
to make you and others aware of various
risks. You should not remove any of these
warning labels unless explicitly instructed to
do so by information on the label itself. Re-
moval of any of these labels may cause you
and others to be unaware of certain risks
which may result in an accident and / or per-
sonal injury.

29 At a glance
Overhead control panel
Overhead control panel
Item
Page
1
Front left interior lighting
112
2
Signal transmitter buttons
for garage door opener
180
3
Front right interior lighting
112
4
Roadside Assistance
button
175
Information button
177
5
Interior lighting control
112
6
Trip computer* display
186
7
Rear view mirror
126
Item
Page
8
Right reading lamp on / off
114
9
Automatic antiglare func-
tion* on / off
126
a
Left reading lamp on / off
114
b
Glass breakage sensor
84
c
Trip computer* control
186
Tow-away alarm switch
85
d
Tele Aid* (emergency call
system) button
171
e
Sliding / pop-up roof*
switch
148

53 Getting started
Parking and locking
Parking and locking
You have now completed your first drive.
You have properly stopped and parked
your vehicle. End your drive as follows.
Parking brake
1Parking brake
2Release handle
Step firmly on parking brake1.
When the engine is running, the indica-
tor lampÉ in the instrument cluster
will be illuminated.
Warning!
G
Wait until the vehicle is stationary before re-
moving the key from the steering lock. The
vehicle cannot be steered when the key is
removed.Warning!
G
With the engine not running, there is no
power assistance for the brake and steering
system. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle.
Warning!
G
Do not park this vehicle in areas where com-
bustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system, as these materials could be
ignited and cause a vehicle fire.
To reduce the risk of personal injury as a re-
sult of vehicle movement, before turning off
the engine and leaving the vehicle always:

Keep right foot on brake pedal.


Firmly depress parking brake pedal.


Move the gear selector lever to
positionP.


Slowly release brake pedal.


When parked on an incline, turn front
wheel towards the road curb.


Turn the key to starter switch position0
and remove.


Take the key and lock vehicle when leav-
ing.

54 Getting startedParking and locking
Switching off headlamps
Turn the combination switch to1
(page 48).
More information can be found in the
“Controls in detail” section (
page 107).
Turning off engine
Place the gear selector lever in
positionP.

Turn the key in the steering lock
(page 33) to position0 and remove
it.
The immobilizer is activated.

Move the steering wheel slightly to al-
low the locking mechanism to engage.
Warning!
G
When leaving the vehicle, always remove the
key from the steering lock and lock the vehi-
cle. Do not leave children unattended in the
vehicle, or with access to an unlocked vehi-
cle. Children could release the parking
brake and / or move the gear selector lever
from positionP, either of which could result
in an accident and / or serious personal
injury.
Warning!
G
Getting out of your vehicle with the gear
selector lever not fully engaged in positionP
is dangerous. Also, when parked on an in-
cline, positionP alone may not prevent your
vehicle from moving, possibly hitting people
or objects.
Always set the parking brake in addition to
shifting to positionP (
page 53).
When parked on an incline, also turn front
wheel towards the road curb.
iAlways set the parking brake in addi-
tion to shifting to positionP.
On steep slopes, turn the front wheels
towards the road curb.iThe key can only be removed from the
steering lock with the gear selector le-
ver in positionP.