2004 MERCEDES-BENZ ML350 tow

236 OperationVehicle careEngine cleaning
Prior to cleaning the engine compartment
make sure to protect electrical compo-
nents and connectors from the intrusion of
water and cleaning agents.
Corrosion protection, such as MB Anticor-
rosion Wax, should be applied to the en-
gine compartment after every engine
cleaning. Before applying, all control link-
age bushings and joints should be lubricat-
ed. The poly-V-belt and all pulleys should
be protected from any wax.
Vehicle washing
Do not use hot water or wash your vehicle
in direct sunlight. Use only a mild car wash
detergent, such as Mercedes-Benz
approved Car Shampoo.Thoroughly spray the vehicle with a dif-
fused jet of water. Direct only a very weak
spray towards the ventilation intake. Use
plenty of water and rinse the sponge and
chamois frequently.
Rinse with clear water and thoroughly dry
with a chamois. Do not allow cleaning
agents to dry on the finish.
Due to the width of the vehicle, fold in out-
side mirrors prior to running the vehicle
through an automatic car wash to prevent
damage to the mirrors.
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the underbody, do not for-
get to clean the inner sides of the wheels.Ornamental moldings
For regular cleaning and care of very dirty
chrome-plated parts, use a chrome clean-
er.
Headlamps, tail lamps, side markers,
turn signal lenses
Use a mild car wash detergent, such as
Mercedes-Benz approved Car Shampoo,
with plenty of water.
To prevent scratches, never apply strong
force and use only a soft, non-scratchy
cloth when cleaning the lenses. Do not at-
tempt to wipe dirty lenses with a dry cloth
or sponge.

241 Practical hints
What to do if …
Where will I find ...?
Unlocking / locking in an emergency
Opening / closing in an emergency
Replacing bulbs
Replacing wiper blades
Flat tire
Battery
Jump starting
Towing the vehicle
Fuses

264 Practical hintsUnlocking / locking in an emergencyManually unlocking the transmission gear selector lever
In the case of power failure the transmis-
sion gear selector lever can be manually
unlocked, e.g. to tow the vehicle.
1Pin

Insert a pin1, e.g. ball point pen, into
the covered opening below the
position D of the shift pattern.

Perform the following two steps simul-
taneously:
Push the pin down.

Move gear selector lever from
positionP.

Remove pin1.
The cover returns to its closed position
after moving the gear selector lever to
positionD.iThe gear selector lever is locked again
when moving it to positionP.

282 Practical hintsJump startingThe battery is located on the right side of
the engine compartment.
Make sure the two vehicles do not
touch.

Turn off all electrical consumers.

Apply parking brake.

Shift gear selector lever to positionP.

Open the hood.

Connect positive terminals1 and4
of the batteries with the jumper cable.
Clamp cable to positive terminal4 of
charged battery first.1Positive terminal of discharged battery
2Negative terminal of discharged
battery
3Negative terminal of charged battery
4Positive terminal of charged battery

Start engine of the vehicle with the
charged battery and run at idle speed.

Connect negative terminals2 and3
of the batteries with the jumper cable.
Clamp cable to negative terminal3 of
charged battery first.

Start the engine of the disabled vehi-
cle.
Now you can turn on the electrical
consumers. Do not turn on the lights under
any circumstances.

Remove the jumper cables first from
the negative terminals2 and3 and
then from positive terminals1
and4.
You can now turn on the lights.

Have the battery checked at the
nearest authorized Mercedes-Benz
Light Truck Center.
Warning!
G
Keep flames or sparks away from battery.
Do not smoke.
Observe all safety instructions and precau-
tions when handling automotive batteries
(page 223).
!Never invert the terminal connections.
!Do not tow-start the vehicle.

283 Practical hints
Towing the vehicle
Towing the vehicle
Mercedes-Benz recommends that the vehi-
cle be transported with all wheels off the
ground using flatbed or appropriate wheel
lift / dolly equipment. This method is pref-
erable to other types of towing.When circumstances do not permit the
recommended towing methods, the vehi-
cle may be towed with all wheels on the
ground only so far as necessary to have the
vehicle moved to a safe location where the
recommended towing methods can be em-
ployed.
!Use flatbed or wheel lift / dolly equip-
ment, with key in steering lock turned
to position0.
Do not tow with sling-type equipment.
Towing with sling-type equipment over
bumpy roads will damage radiator and
supports.
To prevent damage during transport,
do not tie down vehicle by its chassis or
suspension parts. Use the towing eyes.
Switch off the ESP (
page 81),
tow-away alarm (
page 85) and the
automatic central locking (
page 93).
!When towing the vehicle with all wheels
on the ground, the gear selector lever
must be in positionN and the key must
be in steering lock position2.
When towing the vehicle with all wheels
on the ground, the vehicle may be
towed only for distances up to 30 miles
(50 km) and at a speed not to exceed
30 mph (50 km / h).
If the vehicle is towed with the front
axle raised (observe instructions re-
garding flexible drive shaft), the engine
must be shut off (key in steering lock
position1). Otherwise, the 4-ETS may
become engaged which may cause loss
of towing control.
!To be certain to avoid additional dam-
age to the vehicle powertrain, however
you should observe the following:

With damage to the front axle

raise front axle


remove flexible drive shaft be-
tween rear axle and transfer
case


With damage to the rear axle

raise rear axle


tow vehicle with wheel lift or
dolly placed under front wheels


With damage to the transfer case

remove flexible drive shaft to
the drive axles
Always install new self-locking nuts
when reinstalling flexible drive shaft.

284 Practical hintsTowing the vehicleWarning!
G
If circumstances require towing the vehicle
with all wheels on the ground, always tow
with a tow bar if:

the engine will not run


there is a malfunction in the power sup-
ply or in the vehicle’s electrical system
Prior to towing the vehicle with all wheels on
the ground, make certain that the key is in
steering lock position2.
If the key is left in steering lock position0
for an extended period of time, it can no
longer be turned in the switch. In this case,
the steering is locked. To unlock, remove
key from steering lock and reinsert.
Warning!
G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle. Adapt your driving accordingly.iTo signal turns while being towed with
hazard warning flasher in use, turn key
in steering lock to position2 and acti-
vate combination switch for left or right
turn signal in usual manner – only the
selected turn signal will operate.
Upon canceling the turn signal, the haz-
ard warning flasher will operate again.iThe vehicle cannot be started via
tow-start.
!When towing the vehicle with all wheels
on the ground, note the following:
With the automatic central locking acti-
vated and the key in steering lock
position2, the vehicle doors lock if the
left front wheel is turning at vehicle
speeds of approx. 9 mph (15 km / h) or
more.
To prevent the vehicle doors from lock-
ing, deactivate the automatic central
locking (
page 93).
Towing of the vehicle should only be
done using the towing eye. Never at-
tach tow cable, tow rope or tow rod to
vehicle chassis, frame or suspension
parts.

285 Practical hints
Towing the vehicle
Front towing eye
The front towing eye is located on the pas-
senger side below the bumper.
1Towing eyeRear towing eye The rear towing eye is located behind the
right side cover in the bumper panel.
ML 350, ML 5001Cover
2Towing eye
To remove cover:
Pry out the cover1 using a flat blade
screwdriver (
page 257).
To reinstall cover:

Engage cover at bottom and press in
top securely.
iThe gear selector lever will remain
locked in positionP and the key will not
turn in the steering lock if the battery is
disconnected or discharged. See notes
on the battery (
page 278) or on jump
starting (
page 281).
Manual unlocking transmission gear
selector lever (
page 264).
Warning!
G
In order to avoid possible serious burns or
injury, use extreme caution when removing
the cover, because the rear exhaust pipe is
extremely hot.

286 Practical hintsTowing the vehicleVehicles with sport package*1Cover
2Towing eye
To remove cover:
Grip cover1 at bottom and securely
pull out.
To reinstall cover:

Engage cover and press in securely.
Stranded vehicle
Freeing a stranded vehicle, on which the
wheels are dug into sand or mud, should
be done with the greatest of care, especial-
ly if the vehicle is heavily loaded.
Avoid pulling the vehicle jerkily or diago-
nally, since it could result in damage to the
chassis alignment.
Never try to free a vehicle that is still cou-
pled to a trailer.
If possible, a vehicle equipped with trailer
hitch receiver should be pulled backward
in its own previously made tracks.