2004 MERCEDES-BENZ E320 tow

ContentsSafety and Security........................... 55
Occupant safety................................... 56
Airbags ........................................... 57
Seat belts ....................................... 62
Children in the vehicle .................... 65
Blocking of rear door window
operation ........................................ 72
Panic alarm .......................................... 73
Activating ....................................... 73
Deactivating ................................... 73
Driving safety systems ......................... 74
ABS ................................................ 74
BAS ................................................ 76
ESP ................................................. 76
The SBC brake system ................... 79
Four wheel electronic traction
system (4MATIC) with the ESP ....... 82
Anti-theft systems................................ 83
Immobilizer..................................... 83
Anti-theft alarm system .................. 84
Tow-away alarm ............................. 85
Controls in detail............................... 87
Locking and unlocking ......................... 88
SmartKey ....................................... 88
SmartKey with KEYLESS-GO* ........ 91
Opening the doors from the inside . 97
Opening the trunk .......................... 97
Closing the trunk............................ 99
Trunk lid opening / closing
system* ......................................... 99
Trunk lid emergency release ........ 104
Separately locking the trunk ........ 105
Separately unlocking the trunk .... 106
Automatic central locking ............ 106
Locking and unlocking from
the inside ..................................... 107
Seats ................................................. 108
Easy-entry / exit feature* ............. 108
Removing and installing front
seat head restraints ..................... 109
Rear seat head restraints ............. 110
Multicontour seat* ....................... 111
Drive - Dynamic seat* ................... 112
Heated seats* .............................. 113
Seat ventilation* .......................... 114Memory function ............................... 116
Storing positions in memory ........ 117
Recalling positions from
memory........................................ 117
Storing exterior rear view
mirror parking position ................ 118
Lighting ............................................. 119
Exterior lamp switch .................... 119
Combination switch ..................... 123
Hazard warning flasher ................ 123
Interior lighting ............................ 124
Door entry lamps ......................... 125
Trunk lamp ................................... 125
Instrument cluster ............................. 126
Instrument cluster illumination .... 126
Coolant temperature gauge ......... 127
Trip odometer .............................. 127
Tachometer .................................. 128
Outside temperature indicator ..... 128

ContentsReplacing bulbs ................................. 359
Bulbs ............................................ 359
Replacing bulbs for front lamps.... 361
Replacing bulbs for rear lamps ..... 363
Replacing wiper blades ...................... 364
Removing wiper blades ................ 364
Installing wiper blades.................. 365
Flat tire .............................................. 366
Preparing the vehicle.................... 366
Sealing tires with TIREFIT
(E 55 AMG) ................................... 366
Mounting the spare wheel ............ 370
Batteries ............................................ 375
Disconnecting the battery ............ 376
Removing the battery ................... 377
Charging and reinstalling
the battery.................................... 377
Reconnecting the battery ............. 377
Jump starting ..................................... 378
Towing the vehicle ............................. 381
Installing towing eye bolt.............. 384
Fuses ................................................. 385
Fuse box in passenger
compartment................................ 385
Technical data................................. 387
Spare parts service ............................ 388
Warranty coverage............................. 389
Loss of Service and Warranty
Information Booklet ..................... 389
Identification labels ........................... 390
Layout of poly-V-belt drive ................. 391
E 320 / E 500 ............................... 391
E 55 AMG ..................................... 391
Engine................................................ 392
Rims and tires.................................... 394
Same size tires ............................. 394
Mixed size tires
(E 55 AMG only) ........................... 396
Minispare wheel ........................... 396
Electrical system ............................... 397
Main dimensions ............................... 398
Weights.............................................. 399Fuels, coolants, lubricants etc. .......... 400
Capacities .................................... 400
Engine oils ................................... 403
Engine oil additives ...................... 403
Air conditioning refrigerant .......... 403
Brake fluid.................................... 403
Premium unleaded gasoline ......... 404
Fuel requirements ........................ 404
Gasoline additives ........................ 404
Coolants ...................................... 405
Windshield and headlamp
washer system ............................. 407
Consumer information ....................... 408
Uniform tire quality grading ......... 408
Technical terms............................... 411Index................................................. 417

16 IntroductionOperating safety
Operating safety
Proper use of the vehicle
Proper use of the vehicle requires that you
are familiar with the following information
and rules:

the safety precautions in this manual


the “Technical data” section in this
manual


traffic rules and regulations


motor vehicle laws and safety stan-
dards
Warning!
G
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because
the vehicle’s electronic components are in-
terconnected, any modifications made may
produce an undesired effect on other sys-
tems. Electronic malfunctions could seri-
ously impair the operating safety of your
vehicle.
See your authorized Mercedes-Benz Center
for repairs or modifications to electronic
components.
Other improper work or modifications on the
vehicle could also have a negative impact on
the operating safety of the vehicle.
Some safety systems only function while the
engine is running. You should therefore nev-
er turn off the engine while driving.
Warning!
G
Heavy blows against the vehicle underbody
or tires / wheels, for example when running
over an obstacle, road debris or a pothole,
may cause serious damage to and impair the
operating safety of your vehicle. If you feel a
sudden strong vibration or ride disturbance,
or you suspect that damage to your vehicle
has occurred, you should turn on your haz-
ard warning flashers, carefully slow down,
and drive with caution to an area which is a
safe distance from the road.
Inspect the vehicle underbody and
tires / wheels for possible damage. If the ve-
hicle appears unsafe, have it towed to the
nearest authorized Mercedes-Benz Center
or other qualified maintenance or repair fa-
cility for further inspection or repairs.
Warning!
G
Various warning labels are attached to your
vehicle. These warning labels are intended
to make you and others aware of various
risks. You should not remove any of these
warning labels unless explicitly instructed to
do so by information on the label itself. Re-
moval of any of these labels may cause you
and others to be unaware of certain risks
which may result in an accident and/or per-
sonal injury.

27 At a glance
Overhead control panel
Overhead control panel
Item
Page
1
Rear interior lighting
on/off
125
2
Automatic interior lighting
124
3
Front interior lighting
on/off
124
4
Temperature sensor
5
Right reading lamp on/off
124
6
Sliding/pop-up roof* or
panorama sliding/pop-up
roof*
201,
205
Item
Page
7
Tele Aid (emergency call
system) button
250
8
Rear view mirror
168
9
Reading lamps
124
a
Garage door opener
258
b
Tow-away alarm button
85
c
Ambient lighting
147
d
Interior lighting
e
Left reading lamp on/off
125

51 Getting started
Parking and locking
Parking and locking
You have now completed your first drive.
You have properly stopped and parked
your vehicle. End your drive as follows.
Parking brake
1Parking brake
2Release handle
Step firmly on parking brake1.
When the engine is running, the warn-
ing lamp ; (USA only) or 3
(Canada only) in the instrument cluster
will be illuminated.
Warning!
G
Wait until the vehicle is stationary before re-
moving the SmartKey from the starter
switch. The vehicle cannot be steered when
the SmartKey is removed.Warning!
G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle.
Warning!
G
Do not park this vehicle in areas where com-
bustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system, as these materials could be
ignited and cause a vehicle fire.
To reduce the risk of personal injury as a re-
sult of vehicle movement, before turning off
the engine and leaving the vehicle always:

Keep right foot on brake pedal.


Firmly depress parking brake pedal.


Move the selector lever to positionP.


Slowly release brake pedal.


When parked on an incline, turn front
wheel towards the road curb.


Turn the SmartKey to starter switch
position0 and remove, or press
start- / stop button (vehicles with KEY-
LESS-GO*).


Take the SmartKey or the SmartKey with
KEYLESS-GO* and lock vehicle when
leaving.

52 Getting startedParking and locking
Switching off headlamps
Turn the exterior lamp switch toM
(page 47).
More information can be found in the
“Controls in detail” section (
page 119).
Turning off engine 
Place the gear selector lever in
positionP.
Warning!
G
When leaving the vehicle, always remove the
SmartKey from the starter switch, take the
SmartKey with KEYLESS-GO* with you and
lock the vehicle. Do not leave children unat-
tended in the vehicle, or with access to an
unlocked vehicle. Children could release the
parking brake and/or move the gear selec-
tor lever from positionP, either of which
could result in an accident and/or serious
injury.
Warning!
G
Getting out of your vehicle with the gear se-
lector lever not fully engaged in positionP is
dangerous. Also, when parked on an incline,
positionP alone may not prevent your vehi-
cle from moving, possibly hitting people or
objects.
Always set the parking brake in addition to
shifting to positionP.
When parked on an incline, turn front wheels
towards the road curb.
iAlways set the parking brake in addi-
tion to shifting to positionP.
On steep slopes, turn the front wheels
towards the road curb.

77 Safety and Security
Driving safety systems
More information can be found in the
“Practical hints” section (
page 311).
Warning!
G
Never switch off the ESP when you see the
ABS/ESP warning lamp v fl as h in g i n t he
instrument cluster. In this case proceed as
follows:

While driving off, apply as little throttle
as possible.


While driving, ease up on the accelera-
tor.


Adapt your speed and driving style to
the prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid.
The ESP cannot prevent accidents resulting
from excessive speed.
Warning!
G
The ESP cannot prevent the natural laws of
physics from acting on the vehicle, nor can
it increase the traction afforded. The ESP
cannot prevent accidents, including those
resulting from excessive speed in turns, or
hydroplaning. Only a safe, attentive, and
skillful driver can prevent accidents. The ca-
pabilities of an ESP equipped vehicle must
never be exploited in a reckless or danger-
ous manner which could jeopardize the us-
er’s safety or the safety of others.!The ESP will only function properly if
you use wheels of the recommended
tire size (
page 394).
!Vehicles without 4MATIC:
Because of the ESP’s automatic opera-
tion, the engine and ignition must be
shut off (SmartKey in starter switch
position0 or1 or KEYLESS-GO
start/stop button* in position0 or1)
when:

the parking brake is being tested on
a brake test dynamometer


the vehicle is being towed with the
front axle raised
Active braking action through the ESP
may otherwise seriously damage the
brake system.
For information on vehicles with
4MATIC, see “Four wheel electronic
traction system (4MATIC) with the
ESP” (
page 82).

80 Safety and SecurityDriving safety systems
The SBC brake system is automatically ac-
tivated when you:

unlock the vehicle with the SmartKey
or the KEYLESS-GO*


open the driver’s or passenger door


turn the SmartKey in the starter switch
to position1


in vehicles with KEYLESS-GO*, press
the start/stop button on gear selector
lever once


depress the brake pedal


release the parking brake
If there is a malfunction in the SBC brake
system, we recommend that the vehicle be
transported with all wheels off the ground
using flatbed or appropriate wheel lift/dolly
equipment. A tow bar must be used if cir-
cumstances do not permit the use of the
recommended towing methods and the ve-
hicle requires towing with all four wheels on
the ground. Towing the vehicle with all four
wheels on the ground is only permissible for
distances up to 30 miles (50 km) and at a
speed not to exceed 30 mph (50 km/h). For
more information, refer to “Towing the vehi-
cle” (
page 381).
iIf the SBC brake system is activated as
the brake pedal is first depressed, you
may feel a reduced pedal resistance
and longer pedal travel than normal.
When releasing the pedal, you may also
feel the brake pedal pulsate and you
may hear a sound which is caused by
the activation of the SBC brake system-
pump. This is normal and not an indica-
tion of a malfunction. Pedal travel
returns to normal when you release the
brake pedal and the sound soon ceas-
es.
If you experience the above while driv-
ing and the red brake warning lamp
(page 312) illuminates and/or warn-
ing messages appear in the instrument
cluster (
page 318), the brake system
is malfunctioning. Follow the instruc-
tions of the warning message(s) and
have the brake system checked imme-
diately.