2004 MERCEDES-BENZ E320 towing

328 Practical hintsWhat to do if …Display symbol
Display messages
Possible cause
Possible solution
Except Canada:;Canada only:3
Brake fluid
Visit workshop!
There is insufficient brake fluid in the
reservoir.

Risk of accident! Stop the vehicle and
notify an authorized Mercedes-Benz
Center. Do not add brake fluid! This
will not solve the problem.
Warning!
G
Driving while these messages are displayed
can result in an accident. Have your brake
system checked immediately.
If there is a malfunction in the SBC brake
system, we recommend that the vehicle be
transported with all wheels off the ground
using flatbed or appropriate wheel lift / dolly
equipment.
A tow bar must be used if circumstances do
not permit the use of the recommended
towing methods and the vehicle requires
towing with all four wheels on the ground.
Towing the vehicle with all four wheels on
the ground is only permissible for distances
up to 30 miles (50 km) and at a speed not to
exceed 30 mph (50 km / h). For more infor-
mation, refer to “Towing the vehicle”
(page 381).
If the SBC brake system enters its emergen-
cy operation mode, the driver must apply
significantly greater brake pedal pressure
and depress the pedal much further than
normal to obtain braking effect. If neces-
sary, apply full pressure to the brake pedal.
Brakes may only be applied to the front
wheels. Stopping distance is increased!
Low brake fluid in the reservoir may cause
the braking system to fail!
Don’t add brake fluid before checking the
brake system. Overfilling the brake fluid res-
ervoir can result in spilling brake fluid on hot
engine parts and the brake fluid catching
fire. You can be seriously burned.iIf you find that the brake fluid in the
brake fluid reservoir has fallen to the
minimum mark or below, have the
brake system checked for brake pad
thickness and leaks.!Brake pad thickness must be visually
inspected by a qualified technician at
the intervals specified in the Service
Booklet.

349 Practical hints
What to do if …
Warning!
G
Driving while these messages are displayed
can result in an accident. Have your brake
system checked immediately.
If there is a malfunction in the SBC brake
system, we recommend that the vehicle be
transported with all wheels off the ground
using flatbed or appropriate wheel lift / dolly
equipment.
A tow bar must be used if circumstances do
not permit the use of the recommended
towing methods and the vehicle requires
towing with all four wheels on the ground.
Towing the vehicle with all four wheels on
the ground is only permissible for distances
u p t o 3 0 m i l e s ( 5 0 k m ) a n d a t a s p e e d n o t t o
exceed 30 mph (50 km / h). For more infor-
mation, refer to “Towing the vehicle”
(page 381).
If the SBC brake system enters its emergen-
cy operation mode, the driver must apply
significantly greater brake pedal pressure
and depress the pedal much further than
normal to obtain braking effect. If neces-
sary, apply full pressure to the brake pedal.
Brakes may only be applied to the front
wheels. Stopping distance is increased!
Low brake fluid in the reservoir may cause
the braking system to fail!
Don’t add brake fluid before checking the
brake system. Overfilling the brake fluid res-
ervoir can result in spilling brake fluid on hot
engine parts and the brake fluid catching
fire. You can be seriously burned.
iIf you find that the brake fluid in the
brake fluid reservoir has fallen to the
minimum mark or below, have the
brake system checked for brake pad
thickness and leaks.!Brake pad thickness must be visually
inspected by a qualified technician at
the intervals specified in the Service
Booklet.

352 Practical hintsWhere will I find ...?Install luggage box
Insert luggage box into trunk so that
fastening clips are in line with fastening
bolts.

Push front edge of luggage box in direc-
tion of arrow under cover of trunk sill.

Press fastening clips onto fastening
bolts until they lock into place.
Vehicle tool kit
The vehicle tool kit is stored in the com-
partment underneath the trunk floor
(page 350).
The vehicle tool kit includes:


One towing eye bolt


One wheel wrench


One alignment bolt


One fuse extractor


Spare fuses

381 Practical hints
Towing the vehicle
Towing the vehicle
Mercedes-Benz recommends that the vehi-
cle be transported with all wheels off the
ground using flatbed or appropriate wheel
lift/dolly equipment. This method is pref-
erable to other types of towing.When circumstances do not permit the
recommended towing methods, the vehi-
cle may be towed with all wheels on the
ground or front wheels raised (except vehi-
cles with 4MATIC) only so far as necessary
to have the vehicle moved to a safe loca-
tion where the recommended towing
methods can be employed.
!Use flatbed or wheel lift / dolly equip-
ment with SmartKey in starter switch
turned to position0.
Do not tow with sling-type equipment.
Towing with sling-type equipment over
bumpy roads will damage radiator and
supports.
To prevent damage during transport,
do not tie down vehicle by its chassis or
suspension parts.
Switch off the tow-away alarm and the
automatic central locking
Do not tow-start the vehicle.
!Vehicles with 4MATIC:
Do not tow with one axle raised. Doing
so could damage the transfer case,
which is not covered by the Mer-
cedes-Benz Limited Warranty.
All wheels must be on or off the ground.
Observe instructions for towing the ve-
hicle with all wheels on the ground.
!If the vehicle is towed with the front
axle raised (not permissible for vehicles
with 4MATIC), the engine must be shut
off (SmartKey in starter switch
position0 or 1). Otherwise the ESP will
immediately be engaged and will apply
the rear wheel brakes.
When towing the vehicle with all wheels
on the ground, the selector lever must
be in positionN and the SmartKey
must be in starter switch position2.
When towing the vehicle with all wheels
on the ground or the front axle raised,
the vehicle may be towed only for dis-
tances up to 30 miles (50 km) and at a
speed not to exceed 30 mph
(50 km/h).

382 Practical hintsTowing the vehicle
!
To be certain to avoid a possibility of
damage to the drive train, however, we
recommend the drive shaft be discon-
nected at the rear axle drive flange (ve-
hicles with 4MATIC: disconnected at
the front and rear axle drive flanges) for
any towing beyond a short tow to a
nearby garage.
Warning!
G
If circumstances require towing the vehicle
with all wheels on the ground, always tow
with a tow bar if:

the engine will not run


there is a malfunction in the SBC brake
system


there is a malfunction in the power sup-
ply or in the vehicle’s electrical system
as that will be necessary to adequately con-
trol the towed vehicle.
Prior to towing the vehicle with all wheels on
the ground, make certain that the SmartKey
is in starter switch position2.
If the SmartKey is left in the starter switch
position0 for an extended period of time, it
can no longer be turned in the switch. In this
case, the steering is locked. To unlock, re-
move SmartKey from starter switch and re-
insert.
Warning!
G
The brake system requires electrical power
to operate.
A malfunction in the vehicle’s power supply
or electrical system may impair brake sys-
tem operation and switch it into its emer-
gency operation mode. To brake, the driver
must then apply significantly greater brake
pedal pressure and depress the pedal much
further to obtain the expected braking ef-
fect. If necessary, apply full pressure to the
brake pedal. Brakes may only be applied to
the front wheels. Stopping distance is in-
creased! Adapt your driving style according-
ly. For more information, refer to “SBC brake
system” (
page 79).
With the engine not running, there is no
power assistance for the steering system. In
this case, it is important to keep in mind that
a considerably higher degree of effort is nec-
essary to steer the vehicle. Adapt your driv-
ing accordingly.

383 Practical hints
Towing the vehicle
iTo signal turns while being towed with
the hazard warning flasher in use, turn
SmartKey in starter switch to
position2 and activate the combina-
tion switch for the left or right turn sig-
nal in the usual manner – only the
selected turn signal will operate.
Upon canceling the turn signal, the haz-
ard warning flasher will operate again.
!When towing the vehicle with all wheels
on the ground, please note the follow-
ing:
With the automatic central locking acti-
vated and the SmartKey in starter
switch position2, or KEYLESS-GO*
start / stop button in position2, the ve-
hicle doors lock if the left front wheel
as well as the right rear wheel are turn-
ing at vehicle speeds of approximately
9 mph (15 km / h) or more.
Switch off the tow-away alarm
(page 85).
To prevent the vehicle door locks from
locking, deactivate the automatic cen-
tral locking (
page 106).
Towing of the vehicle should only be
done using the properly installed tow-
ing eye bolt. Never attach tow cable,
tow rope or tow rod to the vehicle chas-
sis, frame or suspension parts.
iThe selector lever will remain locked in
positionP and the SmartKey will not
turn in the starter switch if the battery
is disconnected or discharged. See
notes on the battery (
page 375) or
on jump starting (
page 378).
Manual unlocking transmission selec-
tor lever (
page 357).

384 Practical hintsTowing the vehicleInstalling towing eye bolt
Front of vehicle
1Cover on right side of front bumper
To remove cover:
Press mark on cover in direction of ar-
row.

L i f t c o v e r o f f t o r e v e a l t h r e a d e d h o l e f o r
towing eye bolt.The towing eye bolt is supplied with the
tool kit (located in the storage compart-
ment under the trunk floor).

Screw towing eye bolt in to its stop and
tighten with lug wrench.
To reinstall cover:

Fit cover and snap into place.
Rear of vehicle
2Cover on right side of rear bumperTo remove cover:

Pull cover in the direction of the arrow.

Fold cover down to reveal threaded
hole for the towing eye bolt.
The towing eye bolt is supplied with the
tool kit (located in the storage compart-
ment under the trunk floor).

Screw towing eye bolt in to its stop and
tighten with lug wrench.
To reinstall cover:

Fit cover and snap into place.

426 IndexGPS 413
GPS see COMAND 251
H
Hand-held transmitter
Programming integrated remote
control 259
Reprogramming integrated remote
control 263
Hazard warning flasher 123
Switching off 124
Switching on 124
Headlamps
Automatic control 120
Bi-Xenon* 411
Cleaning system* 170
Switching off 52
Switching on 47
Headlamps, tail lamps, side markers, turn
signal lenses 304
Heated seats* 113
Heated steering wheel* 248
Height adjustment
Head restraints 36
Steering wheel 37
Vehicle level 227High beam flasher 47, 123
High beam headlamps
Messages in display 338
Replacing bulbs 359
Switching on 123
Hood 281
Closing 281
Message in display 335
Opening 281
Hydroplaning 271
I
Identification labels 390
Ignition 31, 33
Switching on 44
Immobilizer 83
Activating 83
Deactivating 83
Indicator lamps see Lamps, indicator and
warning
Infant and child restraint systems 65
Installing 69
LATCH child seat anchors 71Information
About service and warranty 10
Button for Tele Aid* 255
Inside rear view mirror
Antiglare 168
Installing
Infant and child restraint systems 69
Towing eye bolt 384
Wiper blades 365
Instrument cluster 22, 126, 307, 413
Coolant temperature gauge 127
Illumination 126
Multifunction display 129
Outside temperature indicator 128
Selecting language 142
Instrument lighting 126, 127
Integrated remote control
Canadian programming 262
Erasing memory 263
Gate operator 262
Hand-held transmitter 259
Operation 262
Rolling code programming 261