264 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Emergency call –
Call connected appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND* sys-
tem audio is muted and the selected
mode (radio, tape or CD) pauses. The
optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked. Dis-
connect the coiled cord and place the
call. The COMAND* navigation system
(if engaged) will continue to run. The
display in the instrument cluster is
available for use and spoken com-
mands are only available by pressing
the RPT button on the COMAND* unit.
A pop-up window will appear in the
COMAND* display to indicate that a
Tele Aid call is in progress.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
Emergency call –
Call connected
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked,
a Response Center specialist will at-
tempt to establish voice contact with
the vehicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pulling the trunk re-
cessed handle again.
289 Operation
Engine compartment
Checking engine oil level with the con-
trol system
When checking the oil level the vehicle
must
be parked on level ground
be at normal operating temperature
have been stationary for at least five
minutes with the engine turned off
To check the engine oil level via the
multifunction display, do the following:
Turn the SmartKey in the starter switch
to position2 or press the
KEYLESS GO* start/stop button twice.The standard display (
page 129) should
appear in the multifunction display.
Press buttonk or j on the
steering wheel until the following
message is seen in the multifunction
display:Engine oil level
Measuring now!
Measurement
correct
only if veh. levelOne of the following messages will
subsequently appear in the indicator:
Engine oil level
ok
Add 1.0 qt.
to reach max. oil level!(Canada:
1.0 liter
)
Add 1.5 qt.
to reach max. oil level!(Canada:
1.5 liter
)
Add 2.0 qt.
to reach max. oil level!(Canada:
2.0 liter
)
If necessary, add engine oil.
For adding engine oil see (
page 291).
More information on engine oil can be
found in the “Technical data” section
(
page 410) and (
page 412).
iIf you want to interrupt the checking
procedure, press thek orj
button on the multifunction steering
wheel.
290 OperationEngine compartmentOther display messages
If the SmartKey is not turned to position2
in the starter switch, the following
message will appear:Turn on ignition
to see engine oil level!
Switch on the ignition.
If you see the message:
Observe waiting time
If engine is at normal operating
temperature, wait five minutes before
repeating check procedure.
If engine is not yet at normal operating
temperature, wait 30 minutes before
repeating check procedure.If you see the message:
Engine oil level
Not when engine on!
Turn off the engine.
If the engine is at normal operating
temperature, wait five minutes before
checking oil.
If the engine is not yet at normal
operating temperature, you must wait
30 minutes before checking oil.
If there is excess engine oil with the engine
at normal operating temperature, the
following message will appear:
Engine oil level
Reduce oil level
!
Have excess oil siphoned or drained
off. Contact your authorized
Mercedes-Benz Center.More information on messages in the
display concerning engine oil can be found
in the “Practical hints” section
(
page 332). !Excess oil must be siphoned or drained
off. It could cause damage to the
engine and catalytic converter not
covered by the Mercedes-Benz Limited
Warranty.
302 OperationMaintenance
MaintenanceWe strongly recommend that you have
your vehicle serviced by your authorized
Mercedes-Benz Center, in accordance with
the Service Booklet at the times called for
by the FSS (Flexible Service System).
Failure to have the vehicle maintained in
accordance with the Service Booklet at the
designated times /mileage called for by
the FSS may result in vehicle damage not
covered by the Mercedes-Benz Limited
Warranty.
FSS will notify you when your next service
is due.
Approximately one month before your next
service is due, one of the following mes-
sages will appear in the multifunction dis-
play while you are driving or when you
switch on the ignition (example service A):Service A in XXXXX miles (km)
Service A in XXX days
Service A in X day
Service A due now!
The type of service due is indicated in the
multifunction display:9
Minor service (A)
´
Major service (B)
Clearing the service indicator
The service indicator is automatically
cleared after 30 seconds. You can also
clear it yourself.
Press the reset button on the instru-
ment cluster (
page 126).
Service term exceeded
If you have exceeded the suggested ser-
vice term, you will see the following mes-
sage in the multifunction display:Service A exceeded by XXXXX miles
(km)
Service A exceeded by XXX days
Service A exceeded by X dayThe Mercedes-Benz Center will reset the
service indicator following a completed
service.
iThe interval between services depends
on your driving habits. A gentle driving
style, moderate engine speeds and the
avoidance of short-distance trips will
lengthen the interval between services.
303 Operation
Maintenance
Calling up the service indicator
Switch on ignition.
The standard display of the control sys-
tem appears (
page 129).
Press button k or j on the mul-
tifunction steering wheel until FSS indi-
cator with the service symbol 9 or
´ and the service deadline appears
in the multifunction display.
Resetting the service indicator
In the event that the service on your vehi-
cle is not carried out by an authorized
Mercedes-Benz Center, you can reset the
service indicator yourself.
Switch on ignition.
The standard display of the control sys-
tem appears (
page 129).
Press button k or j on the mul-
tifunction steering wheel until the FSS
indicator with the service symbol 9
or ´ and the service deadline ap-
pears in the multifunction display.
Press reset button to the left in the in-
strument cluster for about three sec-
onds.
This message appears in the multifunc-
tion display:Service interval...
To reset:
Press reset button
for 3 seconds
To confirm, press reset button until you
hear a signal.
The service indicator now displays the
reset interval.
iIf the battery is disconnected, the days
of disconnection will not be included in
the count shown by the service indica-
tor. To arrive at the true service dead-
line, you will need to subtract these
days from the days shown in the ser-
vice indicator.
Do not confuse the service indicator
with the engine oil level indicator :.
iIf the service indicator was inadvertent-
ly reset, have a Mercedes-Benz Center
correct it.
Only reset if the proper service has
been performed. Resetting the system
without performing proper service as
called for by the FSS will cause the FSS
to incorrectly determine the next ser-
vice interval which will result in engine
damage not covered by the
Mercedes-Benz Limited Warranty.
312 Practical hintsWhat to do if …?
What to do if …?Lamps in instrument clusterGeneral information:
If a bulb in the instrument cluster fails to
come on during the bulb self-check when turning the SmartKey in the starter switch
to position2, have it checked and replaced
if necessary.Problem
Possible cause
Suggested solution
-
The yellow ABS malfunction indi-
cator lamp comes on while driv-
ing.
The ABS has detected a malfunction and has
switched off. The BAS and the ESP are also
switched off (see messages in display).
The brake system is still functioning normally
but without the ABS available.
Continue driving with added caution.
Wheels will lock during hard braking,
reducing steering capability.
Have the system checked at an autho-
rized Mercedes-Benz Center as soon
as possible.
Failure to follow these instructions in-
creases the risk of an accident.
Read and observe messages in the
display (
page 320).
The charging voltage has fallen below
10 volts and the ABS has switched off.
When the voltage is above this value
again, the ABS is operational again.
If necessary, have the generator (al-
ternator) and battery checked.
320 Practical hintsWhat to do if …?Messages in the display
The control system shows warning and
malfunction messages in the multifunction
display.
Certain warning and malfunction messag-
es are accompanied by an audible signal.
Address these messages accordingly and
follow the additional instructions given in
this Operator’s Manual.
Selecting the malfunction memory menu in
the control system (
page 138) displays
both cleared and uncleared messages.
High-priority messages appear in the mul-
tifunction display in red color.
Certain messages of high priority cannot
be cleared from the multifunction display
using the reset button (page 126).
Other high priority messages and messag-
es of less immediate priority (regular dis-
play colors) can be cleared from the
multifunction display using the reset but-
ton and are then stored in the malfunction
message memory (
page 138).On the pages that follow, you will find a
compilation of the most important warning
and malfunction messages that may ap-
pe ar i n the di spl ay . High pr iori ty m es sa ge s
appear on a red background.
Warning!
G
All categories of messages contain impor-
tant information which should be taken note
of and, where a malfunction is indicated, ad-
dressed as soon as possible at an autho-
rized Mercedes-Benz Center.
Failure to repair the condition noted may
cause damage not covered by the
Mercedes-Benz Limited Warranty, or result
in property damage or personal injury.Warning!
G
No messages will be displayed if either the
instrument cluster or the multifunction dis-
play is inoperative.
Contact your nearest authorized
Mercedes-Benz Center.
iTurning the SmartKey in starter switch
to position2, or pressing the
KEYLESS-GO* start/stop button twice
to position2 causes all lamps as well
as the multifunction display to come
on. Ensure that they are all in working
order before starting your journey.
321 Practical hints
What to do if …?
Text messagesDisplay
Display message
Possible cause
Possible solution
ABS
Anti-lock
braking system
not working!
The charging voltage has fallen below
10 volts and the ABS has switched off.
The brake system is still functioning nor-
mally but without the ABS available.
When the voltage is above this value
again, the ABS is operational again.
Continue driving with added caution.
Wheels will lock during hard braking,
reducing steering capability.
Have the system checked at an autho-
rized Mercedes-Benz Center as soon
as possible.
Failure to follow these instructions in-
creases the risk of an accident.
Defective!
Visit workshop!
The ABS has detected a malfunction and
has switched off. The ESP and the BAS are
also deactivated.
The brake system is still functioning nor-
mally but without the ABS available.
Continue driving with added caution.
Wheels will lock during hard braking,
reducing steering capability.
Have the system checked at an autho-
rized Mercedes-Benz Center as soon
as possible.
Failure to follow these instructions in-
creases the risk of an accident.