2004 MERCEDES-BENZ CLK320 CABRIOLET display

238 Controls in detailDriving systemsActivating
Press switch1.
Indicator lamp 2 on the switch comes
on. A loudspeaker symbol appears in
the multifunction display (
page 233).
Deactivating

Press switch1.
Indicator lamp 2 on the switch goes
out. No loudspeaker symbol appears in
the multifunction display.Driving with Distronic
This section describes a number of driving
situations where special precaution is re-
quired on the part of the driver. Be pre-
pared to brake in such situations. This will
deactivate the Distronic system.
Warning!
G
Distronic works to maintain the speed se-
lected by the driver unless a moving obsta-
cle proceeding directly ahead of it in the
same travel direction is detected (e.g. fol-
lowing another vehicle ahead of you at a dis-
tance set by Distronic). This means that:

Your vehicle can pass another vehicle
after you change lanes.


While in a sharp turn or if the vehicle in
front is in a sharp turn, Distronic could
lose sight of a vehicle traveling in front
of it. Your vehicle could then accelerate
to the previously selected speed.
Distronic regulates only the distance be-
tween your vehicle and those directly ahead
of it, but does not register stationary objects
in the road, e.g.:

a stopped vehicle in a traffic jam


a disabled vehicle


an oncoming vehicle
The driver must always be on the alert, ob-
serve all traffic and intercede as required by
steering or braking the vehicle.
Warning!
G
Distronic should not be used in snowy or icy
road conditions.

239 Controls in detail
Driving systems
The most likely cause for a malfunctioning
system is a dirty sensor (located behind
the hood grille), especially at times of snow
and ice or heavy rain. In such a case, Dis-
tronic will switch off, and the message Distronic
Currently unavailable!
see oper. manual appears in the multifunction display.
For cleaning and care of the Distronic sen-
sor, see “Cleaning the Distronic* system
sensor cover” (
page 308).Turns and bends
In turns or bends, Distronic may not detect
a moving vehicle in front, or it may detect
one too soon. This may cause your vehicle
to brake late or unexpectedly.
iIf the messageDistronic
Currently unavailable!
see oper. manualdisappears during driving and the last
speed stored flashes for approximately
five seconds, the dirt (e.g. slush) has
dissolved; Distronic works again.

257 Controls in detail
Useful features
Tele Aid* The Tele Aid system
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:


automatic and manual emergency


roadside assistance and


information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç.

To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password via first call mail.
By visiting www.mbusa.com and selecting
“Tele Aid” (USA only), you will have access
to account information, remote door un-
lock, Info Services profile and more.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
SOS button. Failure to complete either
of these steps will result in a system
that is not activated. If the system is
not activated, the indicator lamp in the
SOS button stays on after turning
SmartKey in starter switch to
position2 or pressing KEYLESS-GO*
start/stop button twice to position2
(page 33). The message
Tele Aid
not activated
will be shown in the
multifunction display for approximately
ten seconds.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located above the in-
terior rear view mirror.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest cov-
er.!The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals is unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.

258 Controls in detailUseful featuresSystem self-check
Initially, after turning the ignition
(position2) on, malfunctions are detected
and indicated (the indicator lamps in the
SOS button, the Roadside Assistance
button• and the Information
button¡ stay on longer than ten sec-
onds or do not come on). The message Tele Aid defective! Visit workshop!

appears for approximately ten seconds in
the multifunction display.Emergency calls
An emergency call is initiated
automatically:


following an accident in which the
emergency tensioning devices (ETDs)
or airbags deploy


if the anti-theft alarm or the tow-away
alarm stays on for more than
20 seconds, see “Anti-theft systems”
(page 82) and see “Tow-away alarm”
(page 84).
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See below for instructions on
initiating an emergency call manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
Emergency call –
Connecting call
appears in the multifunc-
tion display.
iThe Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals is unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button remain illuminated
constantly in red and/or message Tele Aid defective! Visit work-
shop!
is displayed in the multifunction dis-
play after the system self-check, a
malfunction in the system has been
detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.

259 Controls in detail
Useful features
When the connection is established, the
message
Emergency call – Call con-
nected
appears in the multifunction dis-
play. All information relevant to the
emergency, such as the location of the ve-
hicle (determined by the GPS satellite loca-
tion system), vehicle model, identification
number and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
When a voice connection is established,
the audio system mutes and the message
Tele Aid – Emergency call active
ap-
pears in the multifunction display. The Re-
sponse Center will attempt to determine
more precisely the nature of the accident
provided they can speak to an occupant of
the vehicle.The Tele Aid system is available if:


it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time


the relevant cellular phone network
and GPS signals are available and pass
the information on to the response
centeriLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the re-
sponse center.
Warning!
G
If the indicator lamp in the SOS button is il-
luminated continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
Emergency call –
Call failed appears in the multifunction
display for approximately ten seconds.
Should this occur, assistance must be sum-
moned by other means.

260 Controls in detailUseful featuresInitiating an emergency call manually
1Cover
2SOS button
Briefly press on cover1.
The cover will open.

Press SOS button2 briefly.
The indicator lamp in SOS button2
will flash until the emergency call is
concluded.

Wait for a voice connection to the Re-
sponse Center.

Close cover1 after the emergency
call is concluded.Roadside Assistance button•
The Roadside Assistance button• is
located below the center armrest cover.

Press and hold the button (for longer
than two seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
Roadside As-
sistance – Connecting call
will ap-
pear in the multifunction display.
When the connection is established, the
message
Roadside Assistance –
Call connected
appears in the multifunc-
tion display. The Tele Aid system will trans-
mit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.

261 Controls in detail
Useful features
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established, the audio
system mutes and the message
Tele Aid
– Roadside Assistance call active
ap-
pears in the multifunction display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.iThe indicator lamp on the Roadside As-
sistance button• remains illumi-
nated in red for approximately ten
seconds during the system self-check
after turning the ignition (position2) on
(together with the SOS button and the
Information button¡).
See system self-check (
page 258)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp on the Roadside
Assistance button• is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
Roadside Assistance –
Call failed
appears in the multifunc-
tion display.
Roadside Assistance calls can be ter-
minated using the ìbutton on the
multifunction steering wheel.

262 Controls in detailUseful featuresInformation button¡
The Information button¡ is located be-
low the center armrest cover.
Press and hold the button (for longer
than two seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
Info – Connecting call
will
appear in the multifunction display.
When the connection is established, the
message
Info – Call connected
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished, the audio system mutes and the
message
Tele Aid – Info call active

appears in the multifunction display. Infor-mation regarding the operation of your ve-
hicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp on the Information
button¡ remains illuminated in red
for approximately ten seconds during
the system self-check after turning the
ignition (position2) on (together with
the SOS button and the Roadside As-
sistance button•).
See System self-check (
page 258)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp on the Information
button¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message Info – Call failed
appears in the
multifunction display.
Information calls can be terminated us-
ing the ìbutton on the multifunc-
tion steering wheel.