2004 MERCEDES-BENZ C320 4MATIC WAGON Owner's Manual

17 Introduction
Problems with your vehicle
Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to
immediately contact your authorized Mercedes-Benz Center to have the problem diagnosed and corrected if required. If the matter is
not handled to your satisfaction, please discuss the problem with the Mercedes-Benz Center management, or if necessary contact us
at one of the following addresses:
In the USA:
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Customer Relations Department
Mercedes-Benz Canada, Inc.
849 Eglinton Avenue East
Toronto, Ontario, M4G 2L5

18 IntroductionReporting safety defects
Reporting safety defectsFor the USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the
“National Traffic and Motor Vehicle Safety Act of 1966”.Reporting Safety Defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform
the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it
may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer,
or Mercedes-Benz USA, LLC.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-888-327-4236 (or 366-0123 in Washington, D.C. area) or
write to: NHTSA, U.S. Department of Transportation, Washington, D.C. 20590. You can also obtain other information about motor ve-
hicle safety from the Hotline.

19 At a glance
Cockpit
Instrument cluster
Multifunction steering wheel
Center console
Overhead control panel
Door control panel

20 At a glanceCockpit
Cockpit

21 At a glance
Cockpit
Item
Page
1
Combination switch

Turn signals
46


Windshield wipers
47


High beam
46
2
Cruise control lever
202
3
Instrument cluster
22,
107
4
Multifunction steering
wheel
24,
112
5
Lever for voice control
system*, see separate
operating instructions
Item
Page
6
Overhead control panel
27
7
Glove box lid release, glove
box lock
215
8
Glove box
215
9
Center console
25
a
Starter switch
31, 43
b
Horn
c
Steering wheel adjustment
handle (manual)
37
d
Steering wheel adjustment
stalk (electrical)*
37
Item
Page
e
Hood lock release
252
f
Parking brake pedal
44, 51
g
Door control panel
28
h
Parking brake release
44
j
Exterior lamp switch
46,
100
k
Exterior rear view mirror
adjustment
38, 99
l
Headlamp washer switch*
145

22 At a glanceInstrument cluster
Instrument cluster

23 At a glance
Instrument cluster
Item
Page
1
Left turn signal indicator
lamp
46
2
Speedometer
3
Right turn signal indicator
lamp
46
4
Fuel gauge with:Fuel reserve warning lamp
278
5
warning lamp
62,
278
1Supplemental
restraint system
indicator lamp
56,
278
6
Multifunction display
with:Trip odometer
109
Main odometer
111
Item
Page
Gear selector lever
position
43,
142
Program mode
143
Outside temperature
indicator
109
Digital clock
124
7
?Engine malfunction
indicator lamp
276
vElectronic Stability
Program (ESP)
warning lamp
76,
277
AHigh beam head-
lamp indicator
46,
103
EIndicator lamp
without function
1
DTRIndicator lamp
without function
1
1The indicator lamp illuminates with SmartKey in
starter switch position2. It sh ould go out when the
engine is running.
Item
Page
8
-Antilock Brake
System (ABS)
indicator lamp
74,
274
;Brake warning
lamp, USA only
44,
51,
275
3Brake warning
lamp, Canada only
44,
51,
275
9
Tachometer
109
a
Reset button for:

Resetting trip
odometer
109


Resetting individual
settings
121


Instrument cluster
illumination
107

24 At a glanceMultifunction steering wheel
Multifunction steering wheel
Item
Page
1
Multifunction display in
speedometer
111
Operating control
system
112
2
Selecting the submenu or
setting the volumeçdown/to decreaseæup/to increase
3
Telephone*: Press buttoníto take a callìto end a call
Item
Page
4
Menu systems: Press
buttonèfor next systemÿfor previous system
5
Moving within a menu:
Press buttonjfor next displaykfor previous display