210 Controls in detailUseful featuresRoadside Assistance button•
The Roadside Assistance button • is
located below the center armrest cover.
Press and hold the button (for longer
than two seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
TELE DIAGNO-
SIS – CONNECTING CALL will appear in
the multifunction display.
When the connection is established, the
message
TELE DIAGNOSIS - CALL CON-
NECTED
appears in the multifunction dis-
play. The Tele Aid system will transmit data
generating the vehicle identification num-
ber, model, color and location (subject to
availability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.
iThe indicator lamp in the Roadside As-
sistance button • remains illumi-
nated in red for approx. ten seconds
during the system self-check after turn-
ing the SmartKey in the starter switch
to position 2 (together with the “SOS”
button and the Information
button ¡).
See system self-check (
page 207)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Roadside
Assistance button • is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
TELE DIAGNOSIS – CALL
FAILED
appears in the multifunction
display.
211
Controls in detail
Useful features
Information button
¡
The Information button ¡ is located be-
low the center armrest cover.
Press and hold the button (for longer
than two seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab- lished. When a voice connection is estab-
lished the audio system mutes and the
message
TELE AID – INFO CALL ACTIVE
appears in the multifunction display. Infor-
mation regarding the operation of your ve-
hicle, the nearest Mercedes-Benz Center
or Mercedes-Benz USA products and ser-
vices is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
Roadside Assistance calls can be ter-
minated using the
ìbutton on the
multifunction steering wheel.
iThe indicator lamp in the Information
button ¡ remains illuminated in red
for approx. ten seconds during the sys-
tem self-check after turning SmartKey
in the starter switch to position 2 (to-
gether with the “SOS” button and the
Roadside Assistance button •).
See System self-check (
page 207)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Information
button ¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated us-
ing the ìbutton on the multifunc-
tion steering wheel.
213
Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve key is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk lid recessed handle for minimum
of 20 seconds until the “SOS” button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call. The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND* sys-
tem audio is muted and the selected
mode (radio, tape or CD) pauses. The
optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked. Dis-
connect the coiled cord and place the
call. The COMAND* navigation system
(if engaged) will continue to run. The
display in the instrument cluster is
available for use and spoken com-
mands are only available by pressing
the RPT button on the COMAND* unit.
A pop-up window will appear in the
COMAND* display to indicate that a
Tele Aid call is in progress.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The “SOS” button will flash and the
message
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk lid recessed handle was
pulled for more than 20 seconds be-
fore door unlock authorization was re-
ceived by the Response Center, you
must wait 15 minutes before pulling
the trunk lid recessed handle again.
244 OperationTires and wheels
Tires and wheelsSee your authorized Mercedes-Benz Cen-
ter for information on tested and recom-
mended rims and tires for summer and
winter operation. They can also offer ad-
vice concerning tire service and purchase
Retreaded tires are not tested or recom-
mended by Mercedes-Benz, since previous
damage cannot always be recognized on
retreads. Mercedes-Benz can therefore
not assure the operating safety of the vehi-
cle when such tires are used.
See your authorized Mercedes-Benz Cen-
ter for information on tested and recom-
mended rims and tires for summer and
winter operation.
Important guidelines
Use only sets of tires and rims of the
same type and make.
Tires must be of the correct size for the
rim.
Break in new tires for approximately
60 miles (100 km) at moderate
speeds.
Regularly check the tires and rims for
damage. Dented or bent rims can
cause tire pressure loss and damage to
the tire beads
If vehicle is heavily loaded, check tire
pressure and correct as required.
Do not allow your tires to wear down
too far. Adhesion properties on wet
roads are sharply reduced at tread
depths under
1/8in (3 mm).
When replacing individual tires, you
should mount new tires on the front
wheels first (on vehicles with
same-sized wheels all around).
Warning!
G
Replace rims or tires with the same designa-
tion, manufacturer and type as shown on the
original part. See your authorized
Mercedes-Benz Center for further informa-
tion. If incorrectly sized rims and tires are
mounted:
The wheel brakes or suspension compo-
nents can be damaged.
The correct operating clearance of the
wheels and the tires are no longer guar-
anteed.
Warning!
G
Worn, old tires can cause accidents. If the
tire tread is badly worn, or if the tires have
sustained damage, replace them.
When replacing rims, use only genuine
Mercedes-Benz wheel bolts specified for the
particular rim type. Failure to do so can re-
sult in the bolts loosening and possibly an
accident.
249
Operation
Maintenance
Maintenance
We strongly recommend that you have
your vehicle serviced by your authorized
Mercedes-Benz Center, in accordance with
the Service Booklet at the times called for
by the FSS (F
lexible S
ervice S
ystem).
Failure to have the vehicle maintained in
accordance with the Service Booklet at the
designated times /mileage called for by
the FSS may result in vehicle damage not
covered by the Mercedes-Benz Limited
Warranty.
FSS will notify you when your next service
is due.
Approximately one month before your next
service is due, one of the following mes-
sages will appear in the multifunction dis-
play while you are driving or when you
switch on the ignition (example service A):
SERVICE A - IN xx DAYS
SERVICE A - IN xx MILES (KM)
SERVICE A - DUE NOW
The type of service due is indicated in the
multifunction display field:
9 Minor service (A)
´ Major service (B)
Clearing the service indicator
The service indicator is automatically
cleared
after ten seconds when you switch on
the ignition or when reaching the
service threshold while driving.
after 30 seconds, once the suggested
service term had passed.
You can also clear it yourself:
Press the reset button on the instru-
ment cluster (
page 22).
Service term exceeded
If you have exceeded the suggested
service term, you will see the following
message in the multifunction display:SERVICE A EXCEEDED BY XX DAYS
SERVICE A EXCEEDED BY XX MI (KM)An acoustic signal will also sound.
iThe interval between services depends
on your driving habits. A gentle driving
style, moderate engine speeds and the
avoidance of short-distance trips will
lengthen the interval between services.
337
Technical data
Fuels, coolants, lubricants, etc.
Anticorrosion/antifreeze
Your vehicle contains a number of alumi-
num parts. The use of aluminum compo-
nents in motor vehicle engines
necessitates that anticorrosion/antifreeze
coolant used in such engines be specifical-
ly formulated to protect the aluminum
parts. (Failure to use such anticorro-
sion/antifreeze coolant will result in a sig-
nificantly shortened service life.)
Therefore, the following product is strongly
recommended for use in your vehicle:
Mercedes-Benz 325.0 Anticorrosion/Anti-
freeze agent. Before the start of the winter season (or
once a year in hot southern regions), you
should have the anticorrosion/antifreeze
concentration checked. The coolant is also
regularly checked each time you bring your
vehicle to your authorized Mercedes-Benz
Center for service.
Anticorrosion/antifreeze quantityModel
Approx. freeze protection–35°F (–37°C)
–49°F (–45°C)
C230Kompressor
3.0 US qt (2.8 l)
3.3 US qt (3.1 l)
C320
3.4 US qt (3.2 l)
3.8 US qt (3.6 l)
349
Index
Automatic climate control
Deactivating 156
Automatic headlamp mode 99
Automatic lighting control Activating 103
Deactivating 103
Automatic locking when driving 87
Automatic transmission 139 Accelerator position 145
Emergency operation (Limp Home Mode) 145
Fluid level 241
Gear ranges 141
Gear selector lever position 142
Gear shifting malfunctions 145
Kickdown 145
Manual shifting 140
One-touch gearshifting 140
Program mode selector switch 144
Selector lever position 139 Starting with 45
Transmission fluid 241
Winter program mode 144
Auxiliary fuse box 318
B
BabySmartTM Airbag deactivation system 67, 341
Compatible child seats 67, 341
Self-test 68
Backrest Folding forward 198
Folding rearward 198
BAS 74, 341 Messages in display 265
Batteries, SmartKey Changing 290
Check lamp 83
Checking 84
Battery discharged Jump starting 310 Battery, vehicle 242, 307
Charging 308
Disconnecting 308
Messages in display 269
Reconnecting 308
Reinstalling 308
Removing 308
Bi-Xenon headlamps* 341
Bi-Xenon type Front lamp bulbs 296
Block heater 248
Bolts For spare wheel 287
Brake assist system (BAS) 341
Brake fluid 234, 332
Brake lamp bulbs 294
Brake lamp, high mounted 294
Brake pads Message in display 270
Brakes 224
373
Index
Wood trims 256
Vehicle jack 286
Vehicle lighting Checking 235
Vehicle tool kit 285 Alignment bolt 285
Spare fuses 285
Special fuse puller 285
Towing eye bolt 285
Vehicle jack 285
Wheel bolts 285
Wheel wrench 285
Vehicle washing 253
Ventilated storage compartment 157
Ventilation Storage compartment 157
VIN (Vehicle Identification Number) 345
Voice control system* 345
Voice recognition system* Hands-free microphone 27 W
Warning sounds
Drivers seat belts 62
Parking brake 47
Warranty coverage 321
Washer fluid see Windshield washer fluid
Washing the vehicle 251
Wear pattern (tires) 246
Weights 329
Wheel change Tightening torque 306
Wheels Rotating 246
Tires and wheels 244
Window curtain airbags 61
Windows see Side windows
Windshield Defogging 153
Refilling washer fluid 243
Replacing wiper blades 300 Washer fluid 243, 338
Washer system 338
Windshield washer fluid 338 Message in display 283
Mixing ratio 338
Refilling 243
Wiping with 50
Windshield washer system 338
Windshield wipers 49 Fast wiper speed 49
Replacing wiper blades 300
Single wipe 50
Switching on 49
Wiping with windshield washer fluid 50
Winter driving 247 Block heater 248
Snow chains 248
Tires 247
Transmission program mode 144
Winter driving instructions 228