2004 MERCEDES-BENZ C CLASS COUPE key

206 Controls in detailUseful featuresYou can take and place telephone calls us-
ing theí andì buttons on the
steering wheel. To carry out other tele-
phone functions, use the control system
(page 134).
See separate operating manual for instruc-
tions on how to use the telephone.
Tele Aid* The Tele Aid system
(T
elematic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:


automatic and manual emergency


roadside assistance and


information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press button æ and to lower,
press button ç.

To activate, press the SOS button, the
Roadside Assistance button • or
the Information button ¡, depend-
ing on the type of response required.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is
covering a distance of approx. 44 feet (ap-
proximately 13.5 m) every second.Warning!
G
Some jurisdictions prohibit the driver from
using a cellular telephone while driving a ve-
hicle. Whether or not prohibited by law, for
safety reasons, the driver should not use the
cellular telephone while the vehicle is in mo-
tion.
Stop the vehicle in a safe location before an-
swering or placing a call.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
SOS button. Failure to complete either
of these steps will result in a system
that is not activated. If the system is
not activated, the indicator lamp in the
SOS button stays on after turning
SmartKey in starter switch to
position 2 and the message
TELE AID
EMREG. CALL – NOT ACTIVATED
will be
shown in the multifunction display for
approx. ten seconds.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).


207
Controls in detail
Useful features
Shortly after the completion of your Ac-
quaintance Call, you will receive a user ID
and password via first call mail. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
System self-check
Initially, after turning the SmartKey in
starter switch to position 2, malfunctions
are detected and indicated (the indicator
lamps in the SOS button, the Roadside As-
sistance button
• and the Information
button ¡ stay on longer than
ten seconds or do not come on). The mes-
sage
TELE AID MALFUNCTION – DRIVE TO
WORKSHOP!
appears for approx.
ten seconds in the multifunction display.
iThe SOS button is located above the in-
side rear view mirror.
The Roadside Assistance button •
and the Information button ¡ are
located below the center armrest cov-
er.!The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button do not come on dur-
ing the system self-check or if any of these
indicators remain illuminated constantly in
red and/or the message
TELE AID MAL-
FUNCTION – DRIVE TO WORKSHOP!
is dis-
played in the multifunction display after the
system self-check, a malfunction in the sys-
tem has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.

210 Controls in detailUseful featuresRoadside Assistance button•
The Roadside Assistance button • is
located below the center armrest cover.
Press and hold the button (for longer
than two seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
TELE DIAGNO-
SIS – CONNECTING CALL will appear in
the multifunction display.
When the connection is established, the
message
TELE DIAGNOSIS - CALL CON-
NECTED
appears in the multifunction dis-
play. The Tele Aid system will transmit data
generating the vehicle identification num-
ber, model, color and location (subject to
availability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.
iThe indicator lamp in the Roadside As-
sistance button • remains illumi-
nated in red for approx. ten seconds
during the system self-check after turn-
ing the SmartKey in the starter switch
to position 2 (together with the “SOS”
button and the Information
button ¡).
See system self-check (
page 207)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Roadside
Assistance button • is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
TELE DIAGNOSIS – CALL
FAILED
appears in the multifunction
display.

211
Controls in detail
Useful features
Information button
¡
The Information button ¡ is located be-
low the center armrest cover.
Press and hold the button (for longer
than two seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab- lished. When a voice connection is estab-
lished the audio system mutes and the
message
TELE AID – INFO CALL ACTIVE

appears in the multifunction display. Infor-
mation regarding the operation of your ve-
hicle, the nearest Mercedes-Benz Center
or Mercedes-Benz USA products and ser-
vices is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
Roadside Assistance calls can be ter-
minated using the
ìbutton on the
multifunction steering wheel.
iThe indicator lamp in the Information
button ¡ remains illuminated in red
for approx. ten seconds during the sys-
tem self-check after turning SmartKey
in the starter switch to position 2 (to-
gether with the “SOS” button and the
Roadside Assistance button •).
See System self-check (
page 207)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Information
button ¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated us-
ing the ìbutton on the multifunc-
tion steering wheel.

213
Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve key is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull the
trunk lid recessed handle for minimum
of 20 seconds until the “SOS” button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call. The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND* sys-
tem audio is muted and the selected
mode (radio, tape or CD) pauses. The
optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked. Dis-
connect the coiled cord and place the
call. The COMAND* navigation system
(if engaged) will continue to run. The
display in the instrument cluster is
available for use and spoken com-
mands are only available by pressing
the RPT button on the COMAND* unit.
A pop-up window will appear in the
COMAND* display to indicate that a
Tele Aid call is in progress.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The “SOS” button will flash and the
message
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk lid recessed handle was
pulled for more than 20 seconds be-
fore door unlock authorization was re-
ceived by the Response Center, you
must wait 15 minutes before pulling
the trunk lid recessed handle again.

226 OperationDriving instructions
Tires
Tread wear indicators (TWI) are required by
law. These indicators are located in six
places on the tread circumference and be-
come visible at a tread depth of approxi-
mately 1/16 in (1.6 mm), at which point
the tire is considered worn and should be
replaced.The tread wear indicator appears as a solid
band across the tread.
Specified tire pressures must be main-
tained. This applies particularly if the tires
are subjected to high loads (e.g. high
speeds, heavy loads, high ambient temper-
atures).
To reduce the risk of personal injury as a re-
sult of vehicle movement, before turning off
the engine and leaving the vehicle always:

Keep right foot on brake pedal.


Firmly depress parking brake pedal.


Move the gear selector lever to
position
P (manual transmission: first or
reverse gear).


Slowly release brake pedal.


When parked on an incline, turn front
wheel against curb.


Turn the SmartKey to starter switch
position
0.


Take the SmartKey and lock vehicle
when leaving.
Warning!
G
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possi-
ble damage to your vehicle has occurred,
you should turn on the hazard warning flash-
ers, carefully slow down, and drive with cau-
tion to an area which is a safe distance from
the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle or tires
appear unsafe, have it towed to the nearest
Mercedes-Benz Center or tire dealer for re-
pairs.
Warning!
G
Although the applicable federal motor vehi-
cle safety laws consider a tire to be worn
when the tread wear indicators (TWI) be-
come visible at approximately
1/16in
(1.6 mm), we recommend that you do not al-
low your tires to wear down to that level. As
tread depth approaches
1/8 in (3 mm), the
adhesion properties on a wet road are
sharply reduced.
Depending upon the weather and/or road
surface (conditions), the tire traction varies
widely.


233
Operation
At the gas station
 At the gas station
Refueling The fuel filler flap is located on the
right-hand side of the vehicle towards the
rear. Locking/unlocking the vehicle with
the remote control automatically
locks/unlocks the fuel filler flap.

Turn off the engine

Remove the SmartKey from the starter
switch.

Open the fuel filler flap by pushing at
the point indicated by the arrow.
The fuel filler flap springs open.

Turn the fuel cap to the left and hold on
to it until possible pressure is released.

Take off the cap and set it in the recess
on the fuel filler flap.
To prevent fuel vapors from escaping
into open air, fully insert filler nozzle
unit.

Only fill your tank until the filler nozzle
unit cuts out – do not top up or overfill.

Replace the fuel cap by turning it to the
right.
You should hear the fuel cap engage.

Close the fuel filler flap.
Warning!
G
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious inju-
ry. Whenever you are around gasoline, avoid
inhaling fumes and skin contact, extinguish
all smoking materials. Never allow sparks,
flame or smoking materials near gasoline! Warning!
G
Flexible Fuel Vehicles (identified by a label
reading Premium gasoline or E85 only! on
fuel filler flap):
Ethanol fuel (E85) and its vapors are highly
flammable, poisonous and burn easily. Etha-
nol fuel can cause serious injuries if ignited
or if you come into contact with it or inhale
fumes of it. Avoid inhalation of Ethanol
fumes and skin contact with Ethanol. Extin-
guish all open flames before refueling. Never
smoke or create sparks close to Ethanol.
Warning!
G
Overfilling of the fuel tank may create pres-
sure in the system which could cause a gas
discharge. This could cause the gas to spray
back out when removing the fuel pump noz-
zle, which could cause personal injury.


238 OperationEngine compartmentChecking engine oil level with the
control system
When checking the oil level the vehicle
must

be parked on level ground


be at normal operating temperature


have been stationary for at least five
minutes with the engine turned off
To check the engine oil level via the
multifunction display, do the following:

Turn the SmartKey in the starter switch
to position 2.
The standard display (
page 109) should
appear in the multifunction display.

Press button k orj on the
steering wheel until the following
message is seen in the multifunction
display:ENGINE OIL LEVEL
MEASURING NOW
MEASURE. CORRECT
ONLY IF VEH. LEVEL
One of the following messages will
subsequently appear in the indicator:

ENGINE OIL LEVEL
OK


ADD 1.0 Qt. TO
REACH MAX. OIL LEVEL!(Canada:
1.0 LITER
)


ADD 1.5 Qts. TO
REACH MAX. OIL LEVEL!(Canada:
1.5 LITERS
)


ADD 2.0 Qts. TO
REACH MAX. OIL LEVEL!(Canada:
2.0 LITERS
)

If necessary, add engine oil.
For adding engine oil, see (
page 239).
For more information on engine oil, see
“Technical data” section (
page 330).
Other display messages
If the SmartKey is not turned to position 2
in the starter switch, the following
message will appear:
FOR ENGINE OIL LEVEL
SWITCH ON IGNITION!
Switch on the ignition.iIf you want to interrupt the checking
procedure, press the k orj
button on the multifunction steering
wheel.