2004 INFINITI QX56 service

NAVIGATION SYSTEM
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6. On the “SELF DIAGNOSIS” screen, each unit name will be col-
ored according to the diagnosis result, as follows.

If several malfunctions are present in a unit, color of its switch
on the screen will be either red, yellow, or gray, determined by
the malfunction of the highest priority.
7. Select a switch on the “SELF DIAGNOSIS” screen and com-
ments for the diagnosis results will be shown.

When the switch is green, the following comment will be
shown. “Self-diagnosis was successful. Further diagnosis and
adjustments are recommended. Follow the “Confirmation and
Adjustments” menu or refer to the service manual.”

When the switch is yellow, the following comment will be
shown. “Connection to the following unit is abnormal. See the
service manual for further details”.

When the switch is red, the following comment will be shown.
“Center Control Unit is abnormal”.

When the switch is gray, the following comment will be shown. “Self-diagnosis for DVD-ROM DRIVER
of NAVI was not conducted because no DVD-ROM was available.”
SELF–DIAGNOSIS RESULT
Quick reference table
1. Select an malfunctioning diagnosis No. in the diagnosis result quick reference table.
2. Find estimated malfunctioning system in the diagnosis No. table and perform check by referring to AV-87,
"Wiring Diagram — COMM —" .
3. Turn the ignition switch OFF and perform self-diagnosis again.
*: Center Control unit = NAVI control unit
CAUTION:

When AV switch has a malfunction, you cannot start. Refer to AV-145, "Unable to Operate All of AV
Switches (Unable to Start Self-Diagnosis)" .

When display unit has a malfunction, you cannot start. Refer to AV-143, "Screen is Not Shown" .
Self-diagnosis codes
Green : Not malfunctioning.
Yellow : Cannot be judged by self-diagnosis results.
Red : Unit is malfunctioning.
Gray : Diagnosis has not been done.
SKIA4214E
SKIA4 211 E
Screen switch
Diagnosis No.
Switch color Center control unit* GPS antenna
Red×1
Gray×2
Yellow×3
×4
××5
Diagnosis
No.Possible causeReference
page
1 NAVI control unit malfunction.Refer to
AV- 1 5 7
2 No map DVD-ROM is inserted in the NAVI control unit.Refer to
AV- 1 3 1

AV-106
NAVIGATION SYSTEM
Revision: August 20072004 QX56
3When “DVD-ROM error. Please check disc.” is shown.
1. Eject map DVD-ROM and check if it is compatible with the system.
2. Check ejected DVD-ROM for dirt, damage, and warpage.
3. If no error is found, insert a known good map DVD-ROM of the same type and perform self-diagno-
sis again. If same result is shown, the NAVI control unit is malfunctioning. If result is normal, the map
DVD-ROM is malfunctioning.Refer to
AV- 1 3 1
4If “Error found in DVD-ROM or DVD-ROM driver in control unit. Please perform diagnosis in accor-
dance with service manual” is shown, carry out same inspection as diagnosis No. 3.Refer to
AV- 1 3 1
5GPS antenna system.
1. Visually check for a broken wire in the GPS antenna coaxial cable.
2. Disconnect GPS antenna connector, and make sure approximately 5V is supplied from the NAVI
control unit. If not, the NAVI control unit is malfunctioning. If 5V is supplied, replace the GPS
antenna. If the connection is still malfunction after the replacement of the GPS antenna, the NAVI
control unit is malfunctioning.Refer to
AV- 1 3 2
Diagnosis
No.Possible causeReference
page

BCS-2
PRECAUTIONS
Revision: August 20072004 QX56
PRECAUTIONSPFP:00001
Precautions for Supplemental Restraint System (SRS) “AIR BAG” and “SEAT
BELT PRE-TENSIONER”
EKS007GD
The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and whether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the SRS and SB section of this Service Man-
ual.
WAR NIN G:

To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death
in the event of a collision which would result in air bag inflation, all maintenance must be per-
formed by an authorized NISSAN/INFINITI dealer.

Improper maintenance, including incorrect removal and installation of the SRS, can lead to per-
sonal injury caused by unintentional activation of the system. For removal of Spiral Cable and Air
Bag Module, see the SRS section.

Do not use electrical test equipment on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or
harness connectors.

BL-1
BODY, LOCK & SECURITY SYSTEM
I BODY
CONTENTS
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SECTION BL
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Revision: August 20072004 QX56 PRECAUTIONS .......................................................... 4
Precautions for Supplemental Restraint System
(SRS) “AIR BAG” and “SEAT BELT PRE-TEN-
SIONER” .................................................................. 4
Precautions for work ................................................ 4
Wiring Diagnosis and Trouble Diagnosis ................. 4
PREPARATION ........................................................... 5
Special service tool .................................................. 5
Commercial Service Tool ......................................... 5
SQUEAK AND RATTLE TROUBLE DIAGNOSIS ...... 6
Work Flow ................................................................ 6
CUSTOMER INTERVIEW ..................................... 6
DUPLICATE THE NOISE AND TEST DRIVE ....... 7
CHECK RELATED SERVICE BULLETINS ........... 7
LOCATE THE NOISE AND IDENTIFY THE
ROOT CAUSE ...................................................... 7
REPAIR THE CAUSE ........................................... 7
CONFIRM THE REPAIR ....................................... 8
Generic Squeak and Rattle Troubleshooting ........... 8
INSTRUMENT PANEL .......................................... 8
CENTER CONSOLE ............................................. 8
DOORS ................................................................. 8
BACK DOOR ......................................................... 9
SUNROOF/HEADLINER ....................................... 9
OVERHEAD CONSOLE (FRONT AND REAR) ..... 9
SEATS ................................................................... 9
UNDERHOOD ....................................................... 9
Diagnostic Worksheet ............................................ 10
HOOD ....................................................................... 12
Fitting Adjustment .................................................. 12
CLEARANCE AND SURFACE HEIGHT
ADJUSTMENT .................................................... 13
HOOD LOCK ADJUSTMENT ............................. 13
Removal and Installation of Hood Assembly .......... 13
Removal and Installation of Hood Lock Control ..... 14
REMOVAL ........................................................... 14
INSTALLATION ................................................... 15
Hood Lock Control Inspection ................................ 15
POWER DOOR LOCK SYSTEM .............................. 16
Component Parts and Harness Connector Location ... 16System Description ................................................. 17
OUTLINE ............................................................. 18
Schematic ............................................................... 19
Wiring Diagram — D/LOCK — ............................... 20
Terminals and Reference Value for BCM ............... 25
Work Flow ............................................................... 25
CONSULT–II Function (BCM) ................................ 26
CONSULT–II INSPECTION PROCEDURE ......... 26
DATA MONITOR ................................................. 27
ACTIVE TEST ..................................................... 28
Trouble Diagnoses Symptom Chart ....................... 29
BCM Power Supply and Ground Circuit Check ...... 29
Door Switch Check ................................................. 31
Key Switch (Insert) Check ...................................... 33
Door Lock/Unlock Switch Check ............................ 34
Glass Hatch Switch Circuit Inspection .................... 36
Front Door Lock Assembly LH (Actuator) Check .... 37
Front Door Lock Actuator RH Check ...................... 39
Rear Door Lock Actuator RH/LH Check ................. 40
Glass Hatch Lock Actuator Check .......................... 41
Front Door Lock Assembly LH (Key Cylinder Switch)
Check ..................................................................... 42
REMOTE KEYLESS ENTRY SYSTEM ..................... 44
Component Parts and Harness Connector Location ... 44
System Description ................................................. 45
INPUTS ............................................................... 45
OPERATING PROCEDURE ................................ 46
CAN Communication System Description .............. 48
Schematic ............................................................... 49
Wiring Diagram — KEYLES — ............................... 50
............................................................................ 50
............................................................................ 51
............................................................................ 52
Terminals and Reference Value for BCM ............... 53
Terminals and Reference Value for IPDM E/R ....... 54
CONSULT-II Function (BCM) ................................. 55
CONSULT-II Inspection Procedure ......................... 55
“MULTI REMOTE ENT” ....................................... 55
CONSULT-II Application Items ............................... 56
“MULTI REMOTE ENT” ....................................... 56

BL-4
PRECAUTIONS
Revision: August 20072004 QX56
PRECAUTIONSPFP:00001
Precautions for Supplemental Restraint System (SRS) “AIR BAG” and “SEAT
BELT PRE-TENSIONER”
EIS002QW
The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain
types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS
system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front
air bag, depending on the severity of a collision and whether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the SRS and SB section of this Service Man-
ual.
WAR NIN G:

To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death
in the event of a collision which would result in air bag inflation, all maintenance must be per-
formed by an authorized NISSAN/INFINITI dealer.

Improper maintenance, including incorrect removal and installation of the SRS, can lead to per-
sonal injury caused by unintentional activation of the system. For removal of Spiral Cable and Air
Bag Module, see the SRS section.

Do not use electrical test equipment on any circuit related to the SRS unless instructed to in this
Service Manual. SRS wiring harnesses can be identified by yellow and/or orange harnesses or
harness connectors.
Precautions for workEIS002QX

After removing and installing the opening/closing parts, be sure to carry out fitting adjustments to check
their operation.

Check the lubrication level, damage, and wear of each part. If necessary, grease or replace it.
Wiring Diagnosis and Trouble DiagnosisEIS002QY
When you read wiring diagrams, refer to the following:

GI-15, "How to Read Wiring Diagrams"

PG-4, "POWER SUPPLY ROUTING CIRCUIT"
When you perform trouble diagnosis, refer to the following:

GI-11, "HOW TO FOLLOW TEST GROUPS IN TROUBLE DIAGNOSES"

GI-27, "How to Perform Efficient Diagnosis for an Electrical Incident"
Check for any Service bulletins before servicing the vehicle.

PREPARATION
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PREPARATIONPFP:00002
Special service toolEIS002QZ
The actual shapes of Kent-Moore tools may differ from those of special service tools illustrated here.
Commercial Service ToolEIS002R0
Tool number
(Kent-Moore No.)
Tool nameDescription
—
(J-39570)
Chassis earLocating the noise
—
(J-43980)
NISSAN Squeak and Rat-
tle KitRepairing the cause of noise
—
(J-43241)
Remote Keyless Entry
TesterUsed to test keyfobs
SIIA0993E
SIIA0994E
LEL946A
Tool name
(Kent-Moore No.)Description
Engine ear
(J-39565)Locating the noise
SIIA0995E

BL-6
SQUEAK AND RATTLE TROUBLE DIAGNOSIS
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SQUEAK AND RATTLE TROUBLE DIAGNOSISPFP:00000
Work FlowEIS0 02 R1
CUSTOMER INTERVIEW
Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diag-
nostic Worksheet during the interview to document the facts and conditions when the noise occurs and any
customer's comments; refer BL-10, "
Diagnostic Worksheet" . This information is necessary to duplicate the
conditions that exist when the noise occurs.

The customer may not be able to provide a detailed description or the location of the noise. Attempt to
obtain all the facts and conditions that exist when the noise occurs (or does not occur).

If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer
is concerned about. This can be accomplished by test driving the vehicle with the customer.

After identifying the type of noise, isolate the noise in terms of its characteristics.The noise characteristics
are provided so the customer, service adviser and technician are all speaking the same language when
defining the noise.

Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard sur-
faces = higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping

Creak—(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch
dependent on materials/often brought on by activity.

Rattle—(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing
clip or fastener/incorrect clearance.

Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.

Tick—(Like a clock second hand)
Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver
action or road conditions.

Thump—(Heavy, muffled knock noise)
Thump characteristics include softer knock/dead sound often drought on by activity.

Buzz—(Like a bumble bee)
Buzz characteristics include high frequency rattle/firm contact.

Often the degree of acceptable noise level will vary depending upon the person. A noise that you may
judge as acceptable may be very irritating to the customer.

Weather conditions, especially humidity and temperature, may have a great effect on noise level.
SBT 8 42

SQUEAK AND RATTLE TROUBLE DIAGNOSIS
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DUPLICATE THE NOISE AND TEST DRIVE
If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on
the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to
duplicate the same conditions when you confirm the repair.
If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to dupli-
cate the noise with the vehicle stopped by doing one or all of the following:
1) Close a door.
2) Tap or push/pull around the area where the noise appears to be coming from.
3) Rev the engine.
4) Use a floor jack to recreate vehicle "twist".
5) At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on A/T model).
6) Raise the vehicle on a hoist and hit a tire with a rubber hammer.

Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.

If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the
vehicle body.
CHECK RELATED SERVICE BULLETINS
After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related
to that concern or symptom.
If a TSB relates to the symptom, follow the procedure to repair the noise.
LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE
1. Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool
(Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
2. Narrow down the noise to a more specific area and identify the cause of the noise by:

removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fastener can be broken
or lost during the repair, resulting in the creation of new noise.

tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only
temporarily.

feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the
noise.

placing a piece of paper between components that you suspect are causing the noise.

looking for loose components and contact marks.
Refer to BL-8, "
Generic Squeak and Rattle Troubleshooting" .
REPAIR THE CAUSE

If the cause is a loose component, tighten the component securely.

If the cause is insufficient clearance between components:
–separate components by repositioning or loosening and retightening the component, if possible.
–insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or ure-
thane tape. A Nissan Squeak and Rattle Kit (J-43980) is available through your authorized Nissan Parts
Department.
CAUTION:
Do not use excessive force as many components are constructed of plastic and may be damaged.
Always check with the Parts Department for the latest parts information.
The following materials are contained in the Nissan Squeak and Rattle Kit (J-43980). Each item can be
ordered separately as needed.
URETHANE PADS [1.5 mm (0.059 in) thick]
Insulates connectors, harness, etc.
76268-9E005: 100×135 mm (3.94×5.31 in)/76884-71L01: 60×85 mm (2.36×3.35 in)/76884-71L02: 15×25
mm (0.59×0.98 in)
INSULATOR (Foam blocks)
Insulates components from contact. Can be used to fill space behind a panel.
73982-9E000: 45 mm (1.77 in) thick, 50×50 mm (1.97×1.97 in)/73982-50Y00: 10 mm (0.39 in) thick,
50×50 mm (1.97×1.97 in)
INSULATOR (Light foam block)