2004 GMC ENVOY XL tow

Storing a Flat or Spare Tire and Tools
{CAUTION:
Storing a jack, a tire, or other equipment in the
passenger compartment of the vehicle could
cause injury. In a sudden stop or collision,
loose equipment could strike someone. Store
all these in the proper place.
{CAUTION:
The underbody-mounted spare tire needs to be
stored with the valve stem pointing up. If the
spare tire is stored with the valve stem pointing
downward, its secondary latch won’t work
properly and the spare tire could loosen and
suddenly fall from your vehicle. If this happened
when your vehicle was being driven, the tire
might contact a person or another vehicle,
causing injury and, of course, damage to itself
as well. Be sure the underbody-mounted spare
tire is stored with its valve stem pointing up.Notice:An aluminum wheel with a at tire should
always be stored under the vehicle with the hoist.
However, storing it that way for an extended period
could damage the wheel. To avoid this, always stow
the wheel properly with the valve stem pointing up
and have the wheel repaired as soon as possible.
Follow this diagram to store the underbody-mounted
spare.
A. Wheel Wrench
B. Hoist Shaft
C. Extension(s)
D. Retainer
E. Spare or Flat Tire
(Valve Stem
Pointed Up)
1. Put the tire on the ground at the rear of the vehicle,
with the valve stem pointed up and to the rear.
2. Pull the retainer through the wheel.
3. Put the socket end of the extension, on an angle,
through the hole in the rear bumper and into the
hoist shaft.
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Here are some cleaning tips:
Always read the instructions on the cleaner label.
Clean up stains as soon as you can — before
they set.
Carefully scrape off any excess stain.
Use a clean cloth or sponge, and change to a clean
area often. A soft brush may be used if stains are
stubborn.
If a ring forms on fabric after spot cleaning, clean
the entire area immediately or it will set.
Using Cleaner on Fabric
1. Vacuum and brush the area to remove any
loose dirt.
2. Always clean a whole trim panel or section.
Mask surrounding trim along stitch or welt lines.
3. Follow the directions on the container label.
4. Apply cleaner with a clean sponge. Do not saturate
the material and do not rub it roughly.
5. As soon as you have cleaned the section, use a
sponge to remove any excess cleaner.
6. Wipe cleaned area with a clean, water-dampened
towel or cloth.
7. Wipe with a clean cloth and let dry.
Special Fabric Cleaning Problems
Stains caused by such things as catsup, coffee (black),
egg, fruit, fruit juice, milk, soft drinks, vomit, urine
and blood can be removed as follows:
1. Carefully scrape off excess stain, then sponge the
soiled area with cool water.
2. If a stain remains, follow the cleaning instructions
described earlier.
3. If an odor lingers after cleaning vomit or urine, treat
the area with a water and baking soda solution:
1 teaspoon (5 ml) of baking soda to 1 cup (250 ml)
of lukewarm water.
4. Let dry.
Stains caused by candy, ice cream, mayonnaise, chili
sauce and unknown stains can be removed as follows:
1. Carefully scrape off excess stain.
2. Clean with cool water and allow to dry completely.
3. If a stain remains, follow the cleaner instructions
described earlier.
5-89

Care of Safety Belts
Keep belts clean and dry.
{CAUTION:
Do not bleach or dye safety belts. If you do,
it may severely weaken them. In a crash,
they might not be able to provide adequate
protection. Clean safety belts only with mild
soap and lukewarm water.
Weatherstrips
Silicone grease on weatherstrips will make them last
longer, seal better, and not stick or squeak. Apply silicone
grease with a clean cloth. During very cold, damp
weather frequent application may be required. See
Recommended Fluids and Lubricants on page 6-13.
Cleaning the Outside of Your Vehicle
The paint nish on your vehicle provides beauty,
depth of color, gloss retention and durability.
Washing Your Vehicle
The best way to preserve your vehicle’s nish is to keep
it clean by washing it often with lukewarm or cold water.
Don’t wash your vehicle in the direct rays of the sun.
Use a car washing soap. Don’t use strong soaps
or chemical detergents. Be sure to rinse the vehicle
well, removing all soap residue completely. You can
get GM-approved cleaning products from your dealer.
SeeVehicle Care/Appearance Materials on page 5-94.
Don’t use cleaning agents that are petroleum based,
or that contain acid or abrasives. All cleaning agents
should be ushed promptly and not allowed to dry on the
surface, or they could stain. Dry the nish with a soft,
clean chamois or an all-cotton towel to avoid surface
scratches and water spotting.
High pressure car washes may cause water to enter
your vehicle.
Cleaning Exterior Lamps/Lenses
Use only lukewarm or cold water, a soft cloth and
a car washing soap to clean exterior lamps and lenses.
Follow instructions under “Washing Your Vehicle.”
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Grime from the windshield will stick to the wiper blades
and affect their performance. Clean the blade by
wiping vigorously with a cloth soaked in full-strength
windshield washer solvent. Then rinse the blade
with water.
Check the wiper blades and clean them as necessary;
replace blades that look worn.
Cleaning Aluminum Wheels
Keep your wheels clean using a soft clean cloth
with mild soap and water. Rinse with clean water.
After rinsing thoroughly, dry with a soft clean towel.
A wax may then be applied.
The surface of these wheels is similar to the painted
surface of your vehicle. Don’t use strong soaps,
chemicals, abrasive polishes, abrasive cleaners,
cleaners with acid, or abrasive cleaning brushes on
them because you could damage the surface.
Do not use chrome polish on aluminum wheels.
Don’t take your vehicle through an automatic car
wash that has silicone carbide tire cleaning brushes.
These brushes can also damage the surface of
these wheels.
Cleaning Tires
To clean your tires, use a stiff brush with tire cleaner.
Notice:Using petroleum-based tire dressing
products on your vehicle may damage the paint
nish and/or tires. When applying a tire dressing,
always wipe off any overspray from all painted
surfaces on your vehicle.
Sheet Metal Damage
If your vehicle is damaged and requires sheet metal
repair or replacement, make sure the body repair shop
applies anti-corrosion material to parts repaired or
replaced to restore corrosion protection.
Original manufacturer replacement parts will provide the
corrosion protection while maintaining the warranty.
Finish Damage
Any stone chips, fractures or deep scratches in the nish
should be repaired right away. Bare metal will corrode
quickly and may develop into major repair expense.
Minor chips and scratches can be repaired with touch-up
materials avaliable from your dealer. Larger areas of
nish damage can be corrected in your dealer’s body
and paint shop.
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(h)Change automatic transmission uid and lter if the
vehicle is mainly driven under one or more of these
conditions:
In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as found in taxi, police or delivery
service.
(i)Drain, ush and rell cooling system. See Engine
Coolant on page 5-24for what to use. Inspect hoses.
Clean radiator, condenser, pressure cap and ller neck.
Pressure test the cooling system and pressure cap.
(j)A uid loss in any vehicle system could indicate a
problem. Have the system inspected and repaired and
the uid level checked. Add uid if needed.Owner Checks and Services
These owner checks and services should be performed
at the intervals specied to help ensure the safety,
dependability and emission control performance of your
vehicle. Your GM Goodwrench dealer can assist you
with these checks and services.
Be sure any necessary repairs are completed at once.
Whenever any uids or lubricants are added to your
vehicle, make sure they are the proper ones, as shown
inRecommended Fluids and Lubricants on page 6-13.
6-9

GM Mobility Program for Persons
with Disabilities
This program, available
to qualied applicants,
can reimburse you up to
$1,000 toward eligible
aftermarket driver or
passenger adaptive
equipment you may
require for your
vehicle (hand controls,
wheelchair/scooter
lifts, etc.).This program can also provide you with free resource
information, such as area driver assessment centers
and mobility equipment installers. The offer is available
for a limited period of time from the date of vehicle
purchase/lease. For more details, or to determine your
vehicle’s eligibility, see your GM dealer or call the
GM Mobility Assistance Center at 1-800-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program.
Call 1-800-GM-DRIVE (463-7483) for details.
All TTY users call 1-800-263-3830.
7-6

Roadside Assistance Program
Security While You Travel
1-800-GMC-8782 (1-800-462-8782, Roadside
Assistance prompt)
As the proud owner of a new GMC vehicle, you are
automatically enrolled in the GMC Roadside Assistance
program. This value-added service is intended to
provide you with peace of mind as you drive in the city
or travel the open road. GMC’s Roadside Assistance
toll-free number is staffed by courteous and capable
Roadside Assistance Representatives who are available
24 hours a day, 365 days a year.
We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:
Fuel Delivery:Delivery of enough fuel
($5 maximum) for the customer to get to the
nearest service station.
Lock-out Service (identication required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles.
Emergency Tow:Tow to the nearest dealership for
warranty service or in the event of a vehicle-disabling
accident. Assistance when the vehicle is mired in
sand, mud or snow.
Flat Tire Change:Installation of a spare tire will be
covered at no charge. (The customer is responsible
for the repair or replacement of the tire if not covered
by a warrantable failure.)
Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
Dealer Locator Service
Trip Routing:Your Roadside Assistance
Representative can provide you with specic
information regarding this feature.
Trip Interruption Expense Benets:Your
Roadside Assistance Representative can provide
you with specic information regarding this feature.
In many instances, mechanical failures are covered
under GMC’s Bumper-to-Bumper warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
7-7

Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify us.
Please call us at 1-800-GMC-8782 (1-800-462-8782),
or write:
Pontiac-GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and specications for GM
transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
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