Page 1 of 248
Introduction 4
Instrument Cluster 10
Warning and control lights 10
Gauges 15
Entertainment Systems 20
AM/FM stereo cassette with CD 20
AM/FM stereo with CD 23
AM/FM stereo 26
AM/FM stereo cassette 28
CD changer 30
Climate Controls 34
Manual heating and air conditioning 34
Electronic automatic temperature control 35
Rear window defroster 37
Lights 38
Headlamps 38
Turn signal control 40
Bulb replacement 41
Driver Controls 47
Windshield wiper/washer control 47
Steering wheel adjustment 48
Power windows 57
Mirrors 58
Speed control 60
Message center 68
Locks and Security 73
Keys 73
Locks 73
Anti-theft system 75
Table of Contents
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Page 6 of 248

SPECIAL NOTICES
Emission warranty
The New Vehicle Limited Warranty includes Bumper-to-Bumper
Coverage, Safety Restraint Coverage, Corrosion Coverage, and 6.0L
Power Stroke Diesel Engine Coverage. In addition, your vehicle is eligible
for Emissions Defect and Emissions Performance Warranties. For a
detailed description of what is covered and what is not covered, refer to
theWarranty Guidethat is provided to you along with your Owner’s
Guide.
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access vehicle diagnostic information through a direct connection to your
vehicle when diagnosing or servicing your vehicle.
Event Data Recording
Other modules in your vehicle — event data recorders — are capable of
collecting and storing data during a crash or near crash event. The
recorded information may assist in the investigation of such an event.
The modules may record information about both the vehicle and the
occupants, potentially including information such as:
•how various systems in your vehicle were operating;
•whether or not the driver and passenger seatbelts were buckled;
•how far (if at all) the driver was depressing the accelerator and/or the
brake pedal;
•how fast the vehicle was traveling; and
•where the driver was positioning the steering wheel.
To access this information, special equipment must be directly connected
to the recording modules. Ford Motor Company and Ford of Canada do
not access event data recorder information without obtaining consent,
unless pursuant to court order or where required by law enforcement,
other government authorities or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Introduction
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Page 35 of 248

To aid in side window defogging/demisting in cold weather:
1. Select NORM A/C.
2. Modulate the temperature control to maintain comfort.
3. Set the fan speed to HI.
4. Direct the outer instrument panel vents towards the side windows.
To increase airflow to the outer instrument panel vents, close the vents
located in the middle of the instrument panel.
Do not place objects on top of the instrument panel as these
objects may become projectiles in a collision or sudden stop.
ELECTRONIC AUTOMATIC TEMPERATURE CONTROL (EATC)
SYSTEM (IF EQUIPPED)
1.OFF:Outside air is shut out and
the fan will not operate.
2.AUTOMATIC:Press
AUTOMATIC and select the desired
temperature using the temperature
controls. The system will automatically determine fan speed, airflow
location, and outside or recirculated air to heat or cool the vehicle to the
selected temperature. The fan speed will remain automatic unless the
thumbwheel is turned.
NORM A/CVENT FLOOR FLR • DEF DEF
HI
LO
MAX A/C
OUTSIDE TEMP AUTOMATICOFF
F
AUTO
1112310
987654
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Owners Guide (post-2002-fmt)
USA English(fus)
Climate Controls
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Page 39 of 248

Always remember to turn on your headlamps at dusk or during
inclement weather. The Daytime Running Light (DRL) System
does not activate your tail lamps and generally may not provide
adequate lighting during these conditions. Failure to activate your
headlamps under these conditions may result in a collision.
High beams
Push the lever toward the
instrument panel to activate. Pull
the lever towards you to deactivate.
Flash to pass
Pull toward you slightly to activate
and release to deactivate.
PANEL DIMMER CONTROL
Use to adjust the brightness of the
instrument panel during headlight
and parklamp operation.
•Rotate the thumbwheel from left
to right to brighten the
instrument panel.
•Rotate the thumbwheel from right
to left to dim the instrument
panel.
Domelamp Control
The panel dimmer control also controls the domelamp operation.
•Rotate the thumbwheel fully to the right, past detent to activate the
domelamp.
•In order to turn off the domelamp, rotate the thumbwheel to the left.
2004 Crown Victoria(cro)
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USA English(fus)
Lights
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Page 48 of 248
To replace the wiper blades:
1. Pull the wiper arm away from the
windshield and lock into the service
position.
2. Press and hold the tab on the
blade and slide the blade off the
wiper arm pin.
3. To attach the new wiper blade,
press and hold the tab on the blade
and slide the blade on to the wiper
arm pin. Then release the tab.
4. Replace wiper blades every 6 months for optimum performance.
TILT STEERING WHEEL
To adjust the steering wheel:
1. Pull and hold the steering wheel
release control toward you.
2. Move the steering wheel up or
down until you find the desired
location.
3. Release the steering wheel
release control. This will lock the
steering wheel in position.
Never adjust the steering wheel when the vehicle is moving.
ILLUMINATED VISOR MIRROR (IF EQUIPPED)
Lift the mirror cover to turn on the
visor mirror lamps.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Driver Controls
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Page 60 of 248

Never adjust the accelerator and brake pedal with feet on the
pedals while the vehicle is moving.
SPEED CONTROL (IF EQUIPPED)
With speed control set, you can maintain a speed of 48 km/h (30 mph)
or more without keeping your foot on the accelerator pedal. Speed
control does not work at speeds below 48 km/h (30 mph).
Do not use the speed control in heavy traffic or on roads that
are winding, slippery or unpaved.
Setting speed control
The controls for using your speed
control are located on the steering
wheel for your convenience.
1. Press the ON control and release
it.
2. Accelerate to the desired speed.
3. Press the SET ACCEL control
and release it.
4. Take your foot off the accelerator
pedal.
5. The message“SPEED CONTROL”
(if equipped) will be displayed in
the optional instrument cluster.
Note:
•Vehicle speed may vary when driving up and down a steep hill.
•If the vehicle speed increases above the set speed on a downhill, you
may want to apply the brakes to reduce the speed.
•If the vehicle speed decreases more than 16 km/h (10 mph) below
your set speed on an uphill, your speed control will disengage.
ON
OFF
RES
SET
ACCEL
COAST
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Driver Controls
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Page 63 of 248

STEERING WHEEL CONTROLS (IF EQUIPPED)
Radio control features
•Press MODE to select AM, FM1,
FM2, TAPE or CD (if equipped).
In Radio mode:
•Press NEXT to select a preset
station from memory.
In Tape mode:
•Press NEXT to listen to the next
selection on the tape.
In CD mode:
•Press NEXT to listen to the next
track on the disc.
In any mode:
•Press VOL up or down to adjust
the volume.
Climate control features
•Press TEMP up or down to adjust temperature.
•Press FAN up or down to adjust fan speed.
MOON ROOF (IF EQUIPPED)
To open the moon roof:
•Press and hold the control
forward to raise the moon roof to
the vent position (when the glass
panel is closed).
•For one-touch operation, press
the control rearward and release;
this will fully open the moon roof.
•To stop one-touch operation at
the desired position, press the
control in any direction and
release.
To close the moon roof:
•Press and hold the control forward.
NEXT
MODE
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Owners Guide (post-2002-fmt)
USA English(fus)
Driver Controls
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STARTING
Positions of the ignition
1. ACCESSORY, allows the electrical
accessories such as the radio to
operate while the engine is not
running.
2. LOCK, locks steering wheel
(police vehicles only), the automatic
transmission gearshift lever and
allows key removal.
3. OFF, shuts off the engine and all
accessories without locking the steering wheel. This position also allows
the automatic transmission shift lever to be moved from the P (Park)
position without the brake pedal being depressed.
When the key is in the ignition and in the OFF position, the
automatic transmission shift lever can be moved from the P
(Park) position without the brake pedal depressed. To avoid unwanted
vehicle movement, always set the parking brake.
4. ON, all electrical circuits operational. Warning lights illuminated. Key
position when driving.
5. START, cranks the engine. Release the key as soon as the engine
starts.
Preparing to start your vehicle
Engine starting is controlled by the powertrain control system. This
system meets all Canadian Interference-Causing Equipment standard
requirements regulating the impulse electrical field strength of radio
noise.
When starting a fuel-injected engine, avoid pressing the accelerator
before or during starting. Only use the accelerator when you have
difficulty starting the engine. For more information on starting the
vehicle, refer toStarting the enginein this chapter.
Extended idling at high engine speeds can produce very high
temperatures in the engine and exhaust system, creating the risk
of fire or other damage.
3
1
2
5
4
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
Driving
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