2004 FORD CROWN VICTORIA maintenance

information early in the crash event on the severity of the impact. This
allows your Personal Safety System to distinguish between different
levels of crash severity and modify the deployment strategy of the
dual-stage air bags and safety belt pretensioners.
Driver’s seat position sensor
The driver’s seat position sensor allows your Personal Safety System to
tailor the deployment level of the driver dual-stage air bag based on seat
position. The system is designed to help protect smaller drivers sitting
close to the driver air bag by providing a lower air bag output level.
Front safety belt usage sensors
The front safety belt usage sensors detect whether or not the driver and
front outboard passenger safety belts are fastened. This information
allows your Personal Safety System to tailor the air bag deployment and
safety belt pretensioner activation depending upon safety belt usage.
Refer toSafety beltsection in this chapter.
Front safety belt pretensioners
The safety belt pretensioners at the front outboard seating positions are
designed to tighten the safety belts firmly against the occupant’s body
during a frontal or near-frontal collision. This maximizes the effectiveness
of the safety belts and helps properly position the occupant relative to
the air bag to improve protection. The safety belt pretensioners can be
either activated alone or, if the collision is of sufficient severity, together
with the air bags.
Front safety belt energy management retractors
The front outboard safety belt energy management retractors allow
webbing to be pulled out of the retractor in a gradual and controlled
manner in response to the occupant’s forward momentum. This helps
reduce the risk of force-related injuries to the occupant’s chest by
limiting the load on the occupant. Refer toEnergy management feature
section in this chapter.
Determining if the Personal Safety System is operational
The Personal Safety System uses a warning light in the instrument
cluster or a back-up tone to indicate the condition of the system. Refer
to theWarning lightsection in theInstrument clusterchapter. Routine
maintenance of the Personal Safety System is not required.
The Restraints control module (RCM) monitors its own internal circuits
and the circuits for the air bag supplemental restraints, crash sensor(s),
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
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Seating and Safety Restraints
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Safety belt extension assembly
If the safety belt is too short when fully extended, there is a 20 cm
(8 inch) safety belt extension assembly that can be added (part number
611C22). This assembly can be obtained from your dealer at no cost.
Use only extensions manufactured by the same supplier as the safety
belt. Manufacturer identification is located at the end of the webbing on
the label. Also, use the safety belt extension only if the safety belt is too
short for you when fully extended.
Do not use extensions to change the fit of the shoulder belt
across the torso.
Safety belt maintenance
Inspect the safety belt systems periodically to make sure they work
properly and are not damaged. Inspect the safety belts to make sure
there are no nicks, tears or cuts. Replace if necessary. All safety belt
assemblies, including retractors, buckles, front seat belt buckle
assemblies, buckle support assemblies (slide bar-if equipped), shoulder
belt height adjusters (if equipped), shoulder belt guide on seatback (if
equipped), child safety seat LATCH and tether anchors, and attaching
hardware, should be inspected after a collision. Ford Motor Company
recommends that all safety belt assemblies in use in vehicles involved in
a collision be replaced. However, if the collision was minor and a
qualified technician finds that the belts do not show damage and
continue to operate properly, they do not need to be replaced. Safety
belt assemblies not in use during a collision should also be inspected and
replaced if either damage or improper operation is noted.
Failure to inspect and if necessary replace the safety belt
assembly under the above conditions could result in severe
personal injuries in the event of a collision.
Refer toInteriorin theCleaningchapter.
2004 Crown Victoria(cro)
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Seating and Safety Restraints
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If the air bag has deployed,the air bag will not function
again and must be replaced immediately.If the air bag is not
replaced, the unrepaired area will increase the risk of injury in a
collision.
If the safety belt pretensioners deploy in an accident, they will
not function again ( belt will not extract or retract) and must be
replaced immediately. Failure to replace the retractor assemblies will
increase the risk of injury.
Determining if the system is operational
The SRS uses a readiness light in the instrument cluster or a tone to
indicate the condition of the system. Refer toAir bag readinesssection
in theInstrument Clusterchapter. Routine maintenance of the air bag is
not required.
A difficulty with the system is indicated by one or more of the following:
•The readiness light will either
flash or stay lit.
•The readiness light will not
illuminate immediately after
ignition is turned on.
•A series of five beeps will be heard. The tone pattern will repeat
periodically until the problem and/or light are repaired.
If any of these things happen, even intermittently, have the SRS serviced
at your dealership or by a qualified technician immediately. Unless
serviced, the system may not function properly in the event of a
collision.
Side air bag system (if equipped)
Do not place objects or mount equipment on or near the air bag
cover on the side of the seatbacks of the front seats or in front
seat areas that may come into contact with a deploying air bag. Failure
to follow these instructions may increase the risk of personal injury in
the event of a collision.
AIR
BAG
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
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Seating and Safety Restraints
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The side air bags are fitted on the outboard side of the seatbacks of the
front seats. In certain lateral collisions, the air bag on the side affected
by the collision will be inflated. The air bag was designed to inflate
between the door panel and occupant to further enhance the protection
provided occupants in side impact collisions.
The air bag SRS is designed to activate when the vehicle sustains lateral
deceleration sufficient to cause the sensors to close an electrical circuit
that initiates air bag inflation.
The fact that the air bags did not inflate in a collision does not mean that
something is wrong with the system. Rather, it means the forces were
not of the type sufficient to cause activation. Side air bags are designed
to inflate in side-impact collisions, not roll-over, rear-impact, frontal or
near-frontal collisions, unless the collision causes sufficient lateral
deceleration.
Several air bag system components get hot after inflation. Do not
touch them after inflation.
If the side air bag has
deployed,the air bag will
not function again. The side
air bag system (including the
seat) must be inspected and
serviced by a qualified
technician in accordance with
the vehicle service manual.If
the air bag is not replaced, the
unrepaired area will increase the
risk of injury in a collision.
Determining if the system is operational
The SRS uses a readiness light in the instrument cluster or a tone to
indicate the condition of the system. Refer to theAir bag readiness
section in theInstrument clusterchapter. Routine maintenance of the
side air bag is not required.
A difficulty with the system is indicated by one or more of the following:
•The readiness light (same light as for front air bag system) will either
flash or stay lit.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
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Seating and Safety Restraints
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To reduce the risk of electrical shock, do not use your heater
with ungrounded electrical systems or two-pronged (cheater)
adapters.
Guarding against exhaust fumes
Carbon monoxide is present in exhaust fumes. Take precautions to avoid
its dangerous effects.
If you smell exhaust fumes inside your vehicle, have your dealer
inspect your vehicle immediately. Do not drive if you smell
exhaust fumes.
Important ventilating information
If the engine is idling while the vehicle is stopped for a long period of
time, open the windows at least one inch (2.5 cm) or adjust the heating
or air conditioning to bring in fresh air.
BRAKES
Your service brakes are self-adjusting. Refer to the scheduled
maintenance guide for scheduled maintenance.
Occasional brake noise is normal and often does not indicate a
performance concern with the vehicle’s brake system. In normal
operation, automotive brake systems may emit occasional or intermittent
squeal or groan noises when the brakes are applied. Such noises are
usually heard during the first few brake applications in the morning;
however, they may be heard at any time while braking and can be
aggravated by environmental conditions such as cold, heat, moisture,
road dust, salt or mud. If a“metal-to-metal,”“continuous grinding”or
“continuous squeal”sound is present while braking, the brake linings
may be worn-out and should be inspected by a qualified service
technician.
Refer toBrake system warning
lightin theInstrument Cluster
chapter for information on the brake
system warning light.
!
BRAKE
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
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Driving
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Trailer lamps
Trailer lamps are required on most towed vehicles. Make sure all running
lights, brake lights, turn signals and hazard lights are working. See your
dealer or trailer rental agency for proper instructions and equipment for
hooking up trailer lamps.
Driving while you tow
When towing a trailer:
•Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
•Consult your local motor vehicle speed regulations for towing a trailer.
•To eliminate excessive shifting, use a lower gear. This will also assist
in transmission cooling. (For additional information, refer to the
Understanding the positions of the 4–speed automatic
transmissionsection in this chapter.
•Anticipate stops and brake gradually.
•Do not exceed the GCWR rating or transmission damage may occur.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to yourScheduled Maintenance Guide
for more information.
Trailer towing tips
•Practice turning, stopping and backing up before starting on a trip to
get the feel of the vehicle trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
•Allow more distance for stopping with a trailer attached.
•If you are driving down a long or steep hill, shift to a lower gear. Do
not apply the brakes continuously, as they may overheat and become
less effective.
•The trailer tongue weight should be 10–15% of the loaded trailer
weight.
•After you have traveled 50 miles (80 km), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
•To aid in engine/transmission cooling and A/C efficiency during hot
weather while stopped in traffic, place the gearshift lever in P (Park).
•Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer’s wheels.
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
USA English(fus)
Driving
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Always replace the cover to the power distribution box before
reconnecting the battery or refilling fluid reservoirs
If the battery has been disconnected and reconnected, refer to the
Batterysection of theMaintenance and Specificationschapter.
The high-current fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
1 25A* Audio
2 20A* Power point
3 25A* Heated seats
4 15A* Horns
5 20A* Fuel pump module (gasoline
engines only), Fuel tank solenoid
valves (natural gas vehicles only),
Fuel rail solenoid valve (natural
gas vehicles only)
6 15A* Alternator
7 25A* Moonroof
8 20A* Driver’s Door Module (DDM)
503
502
501
24
23401
20
19 22
21RELAY
302 RELAY
304 RELAY
303
RELAY
301 207
201 202 203204
209
206
208
205602
601118
114
110
106
102
117
113
109
105
101
116
112
108
104
115
111
107
103
18
16
14
1210
8
6
4
2
17
15
13
119
7
5
3
1
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Roadside Emergencies
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In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your dealer for complete
details about Ford Extended Service Plan coverage options, or visit the
Ford ESP website at www.ford-esp.com.
THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
•an independent, third-party arbitration program for warranty disputes.
•available free to owners and lessees of qualifying Ford Motor Company
vehicles.
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
2004 Crown Victoria(cro)
Owners Guide (post-2002-fmt)
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Customer Assistance
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