Page 307 of 374
Fuses Usage
P/W Power Windows
DOM Dome Light, Radio Memory
TAILLicense Plate Light,
Clearance/Marker Lights, Instrument
Panel Illumination, Warning Tone
HAZ Hazard Lights, Turn Signal
IGOxygen Sensor Heater, Cruise
Control, Ignition Coil, Meter, G
Sensor
CIGCigar/Cigarette Lighter, Radio,
Power Mirror
D/L Door Locks
STPBrake Light, Horn, Center
High-Mounted Stop Lamp,
Cruise Control
FOG Not Used
DEFRear Window Defogger, DRL,
Heater, Air Conditioning
S/H Not Used
TRNTurn Signal, Back-Up Light,
Hazard Lights
WIPWindshield Wiper/Washer, Rear
Window Wiper/Washer
Fuses for the air bags and the heater/air conditioning
system are located next to the instrument panel
fuse block.
5-95
Page 350 of 374

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer's sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Chevrolet Customer Assistance Center by calling
1-800-222-1020. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
·Vehicle Identi®cation Number (This is available from
the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.)
·Dealership name and location
·Vehicle delivery date and present mileage
When contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer's facility.
That is why we suggest you follow Step One ®rst if you
have a concern.
STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satis®ed with your new vehicle. However, if you continue
to remain unsatis®ed after following the procedure
outlined in Steps One and Two, you should ®le with the
BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to your
Warranty and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
7-2
Page 363 of 374

Child Restraints (cont.)
Securing a Child Restraint in a Rear Outside
Seat Position...........................................1-44
Securing a Child Restraint in the Right Front
Seat Position...........................................1-49
Top Strap...................................................1-39
Top Strap Anchor Location............................1-41
Where to Put the Restraint...........................1-38
Cigarette Lighter.............................................3-19
Cleaning
Inside of Your Vehicle..................................5-86
Outside of Your Vehicle................................5-89
Underbody Maintenance...............................5-91
Weatherstrips..............................................5-88
Cleaning Aluminum Wheels..............................5-90
Cleaning Exterior Lamps/Lenses.......................5-89
Cleaning Fabric/Carpet....................................5-86
Cleaning Glass Surfaces..................................5-88
Cleaning Interior Plastic Components.................5-88
Cleaning Leather............................................5-87
Cleaning the Top of the Instrument Panel...........5-88
Cleaning the Windshield, Backglass and
Wiper Blades..............................................5-90
Cleaning Tires................................................5-91
Cleaning Vinyl................................................5-87
Climate Control System...................................3-19
Air Filter, Passenger Compartment.................3-23
Outlet Adjustment........................................3-22Clutch, Hydraulic.............................................5-24
Coinholder(s)..................................................2-33
Control of a Vehicle.......................................... 4-7
Convenience Net............................................2-36
Coolant
Engine Temperature Gage............................3-32
Heater, Engine............................................2-15
Cooling System..............................................5-31
Cruise Control.................................................. 3-9
Cupholder(s)..................................................2-33
Current and Past Model Order Forms................7-12
Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text
Telephone (TTY) Users............................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-5
Reporting Safety Defects to General Motors....7-10
Reporting Safety Defects to the Canadian
Government............................................7-10
Reporting Safety Defects to the United States
Government............................................7-10
Roadside Assistance Program......................... 7-5
Service Publications Ordering Information........7-11
3
Page 367 of 374

Inspection
Brake System.............................................6-29
Engine Cooling System................................6-28
Exhaust System..........................................6-28
Fuel System...............................................6-28
Part C - Periodic Maintenance.......................6-28
Steering, Suspension and Front Drive Axle
Boot and Seal.........................................6-28
Throttle System...........................................6-29
Instrument Panel
Cluster.......................................................3-27
Overview..................................................... 3-2
Instrument Panel Brightness.............................3-16
Instrument Panel Fuse Block............................5-94
Interior Lamps................................................3-16
J
Jump Starting.................................................5-43
K
Key Lock Cylinders Service..............................6-25
Keyless Entry System....................................... 2-3
Keys............................................................... 2-2
L
Lamps
Exterior......................................................3-13
Interior.......................................................3-16
Lap Belt........................................................1-25
Lap-Shoulder Belt...................................1-15, 1-26
LATCH System
Child Restraints...........................................1-42
Securing a Child Restraint Designed for the
LATCH System........................................1-44
Leaving Your Vehicle......................................... 2-9
Leaving Your Vehicle With the Engine
Running.....................................................2-26
Light
Air Bag Readiness.......................................3-29
Anti-Lock Brake System Warning...................3-31
Brake System Warning.................................3-30
Charging System.........................................3-30
Four-Wheel-Drive.........................................3-37
Malfunction Indicator....................................3-33
Oil Pressure...............................................3-36
Overdrive Off..............................................3-37
Power Indicator...........................................3-37
Safety Belt Reminder...................................3-28
Loading Your Vehicle.......................................4-51
Loading Your Vehicle for Off-Road Driving..........4-16
7