2004 CHEVROLET SILVERADO suspension

{CAUTION:
Your brake system may not be working
properly if the SERVICE BRAKE BOOSTER
message is displayed.
If the brake system warning light is also
on, you should have the vehicle towed for
service. See “Brake System Warning Light” in
the Index.
If the brake system warning light isn’t on, you
still have brakes, but the supplemental brake
assist system may not operate properly. In the
event of a vacuum loss, you may not have
vacuum power assist for braking. The brake
pedal will be harder to push and it will take
longer to stop. If you continue to drive with
this message displayed it can lead to a
crash. Have the brake system serviced as
soon as possible.
SERVICE 4 WHEEL STEER
If a problem occurs with the 4-wheel steer system, this
message will appear on the DIC. If this message
appears, stop as soon as possible, and turn off the
vehicle. Restart the vehicle and check for the message
on the DIC display. If the message is still displayed,
or appears again when you being driving, the four-wheel
steer system needs service.
SERVICE 4WD
If a problem occurs with the four-wheel drive system,
this message will appear on the DIC. If this message
appears, stop as soon as possible and turn off the
vehicle. Restart the vehicle and check for the message
on the DIC display. If the message is still displayed,
or appears again when you begin driving, the four wheel
drive system needs service.
SERVICE RIDE CONTROL
If a problem occurs with the suspension system, this
message will appear on the DIC. If this message
appears, stop and turn off the vehicle. Restart the
vehicle and check for the message on the DIC display.
If the message is still displayed, or appears again
when you begin driving, the air suspension system
needs service.
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If the water is not too deep, drive slowly through it. At
faster speeds, water splashes on your ignition
system and your vehicle can stall. Stalling can also
occur if you get your tailpipe under water. And, as long
as your tailpipe is under water, you will never be
able to start your engine. When you go through water,
remember that when your brakes get wet, it may
take you longer to stop.
{CAUTION:
Driving through rushing water can be
dangerous. Deep water can sweep your
vehicle downstream and you and your
passengers could drown. If it is only shallow
water, it can still wash away the ground from
under your tires, and you could lose traction
and roll the vehicle over. Do not drive through
rushing water.
SeeDriving in Rain and on Wet Roads on page 4-37for
more information on driving through water.
After Off-Road Driving
Remove any brush or debris that has collected on the
underbody, chassis or under the hood. These
accumulations can be a re hazard.
After operation in mud or sand, have the brake linings
cleaned and checked. These substances can cause
glazing and uneven braking. Check the body structure,
steering, suspension, wheels, tires and exhaust
system for damage. Also, check the fuel lines and
cooling system for any leakage.
Your vehicle will require more frequent service due to
off-road use. Refer to the Maintenance Schedule
for additional information.
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{CAUTION:
Do not load your vehicle any heavier than the
GVWR, or either the maximum front or rear
GAWR. If you do, parts on your vehicle can
break, and it can change the way your vehicle
handles. These could cause you to lose
control and crash. Also, overloading can
shorten the life of your vehicle.
Notice:Overloading your vehicle may cause
damage. Repairs would not be covered by your
warranty. Do not overload your vehicle.
This will help you decide how much cargo and installed
equipment your truck can carry.
Using heavier suspension components to get added
durability might not change your weight ratings. Ask your
dealer to help you load your vehicle the right way.
If you put things inside your vehicle – like suitcases,
tools, packages, or anything else – they go as fast
as the vehicle goes. If you have to stop or turn quickly,
or if there is a crash, they’ll keep going.
{CAUTION:
Things you put inside your vehicle can strike
and injure people in a sudden stop or turn, or
in a crash.
Put things in the cargo area of your
vehicle. Try to spread the weight evenly.
Never stack heavier things, like suitcases,
inside the vehicle so that some of them
are above the tops of the seats.
Do not leave an unsecured child restraint
in your vehicle.
When you carry something inside the
vehicle, secure it whenever you can.
Do not leave a seat folded down unless
you need to.
There’s also important loading information for off-road
driving in this manual. See “Loading Your Vehicle
for Off-Road Driving“ underOff-Road Driving on
page 4-21.
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Tow/Haul is designed to be most effective when the
vehicle and trailer combined weight is at least 75% of
the vehicle’s Gross Combined Weight Rating (GCWR).
See “Weight of the Trailer” later in the section.
Tow/Haul is most useful under the following
driving conditions:
When pulling a heavy trailer or a large or heavy
load through rolling terrain.
When pulling a heavy trailer or a large or heavy
load in stop and go traffic.
When pulling a heavy trailer or a large or heavy
load in busy parking lots where improved low
speed control of the vehicle is desired.
Operating the vehicle in Tow/Haul when lightly loaded
or with no trailer at all will not cause damage. However,
there is no benet to the selection of Tow/Haul when
the vehicle is unloaded. Such a selection when unloaded
may result in unpleasant engine and transmission
driving characteristics and reduced fuel economy.
Tow/Haul is recommended only when pulling a heavy
trailer or a large or heavy load.
Weight of the Trailer
How heavy can a trailer safely be?
It depends on how you plan to use your rig. For
example, speed, altitude, road grades, outside
temperature and how much your vehicle is used to pull
a trailer are all important. And, it can also depend
on any special equipment that you have on your vehicle.
Use one of the following charts to determine how
much your vehicle can weigh, based upon your vehicle
model and options.
Maximum trailer weight is calculated assuming the
driver and one passenger are in the tow vehicle and it
has all the required trailering equipment. The weight
of additional optional equipment, passengers and cargo
in the tow vehicle must be subtracted from the
maximum trailer weight.
Above the 5,000 lbs. (2 268 kg) trailer rating, the
handling/trailering suspension is required on
C-1500 models and the handling/trailering or off-road
suspension is required on K-1500 models.
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Tire Chains
{CAUTION:
If your vehicle has dual wheels or P265/75R16,
LT265/75R16, P265/70R17 or P275/55R20 size
tires, don’t use tire chains. They can damage
your vehicle because there’s not enough
clearance. Tire chains used on a vehicle
without the proper amount of clearance can
cause damage to the brakes, suspension or
other vehicle parts. The area damaged by the
tire chains could cause you to lose control of
your vehicle and you or others may be injured
in a crash.
Use another type of traction device only if its
manufacturer recommends it for use on your
vehicle and tire size combination and road
conditions. Follow that manufacturer’s
CAUTION: (Continued)
CAUTION: (Continued)
instructions. To help avoid damage to your
vehicle, drive slowly, readjust or remove the
device if it’s contacting your vehicle, and don’t
spin your wheels.
If you do nd traction devices that will t,
install them on the rear tires.
Notice:If your vehicle does not have dual wheels
and is equipped with a tire size other than
P265/75R16, LT265/75R16, P265/70R17 or
P275/55R20, use tire chains only where legal and
only when you must. Use chains that are the proper
size for your tires. Install them on the tires of the
rear axle. Don’t use chains on the tires of the front
axle. Tighten them as tightly as possible with
the ends securely fastened. Drive slowly and follow
the chain manufacturer’s instructions. If you can
hear the chains contacting your vehicle, stop
and retighten them. If the contact continues, slow
down until it stops. Driving too fast or spinning the
wheels with chains on will damage your vehicle.
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Scheduled Maintenance
Service MaintenanceIMaintenanceII
Change engine oil and lter. Reset oil life system. SeeEngine Oil on
page 5-20.An Emission Control Service.••
Allison transmission only: Replace external control-main lter only at the rst
maintenance service performed on the vehicle.
Lubricate chassis components.See footnote #.••
Visually check for any leaks or damage.See footnote (j).••
Inspect engine air cleaner lter or change indicator (if equipped). If necessary,
replace lter. SeeEngine Air Cleaner/Filter on page 5-25.An Emission Control
Service. See footnote †.••
Rotate tires and check ination pressures and wear. SeeTires on page 5-74.••
Inspect brake system.See footnote (a).••
Check engine coolant and windshield washer uid levels and add uid
as needed.••
Perform any needed additional services. See “Additional Required Services” in
this section.••
Inspect suspension and steering components.See footnote (b).•
Inspect engine cooling system.See footnote (c).•
Inspect wiper blades.See footnote (d).•
Inspect restraint system components.See footnote (e).•
Lubricate body components.See footnote (f).•
Check transmission uid level and add uid as needed.•
6-5

Maintenance Footnotes
†The U.S. Environmental Protection Agency or the
California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify
the emission warranty or limit recall liability prior to
the completion of the vehicle’s useful life. We, however,
urge that all recommended maintenance services be
performed at the indicated intervals and the
maintenance be recorded.
#Lubricate the front suspension, ball joints, steering
linkage, transmission shift linkage and parking
brake cable guides. Ball joints should not be lubricated
unless their temperature is 10°F (-12°C) or higher,
or they could be damaged. Vehicles used under severe
commercial operating conditions require lubrication
on a regular basis every 3,000 miles (5 000 km).
(a)Visually inspect brake lines and hoses for proper
hook-up, binding, leaks, cracks, chang, etc. Inspect
disc brake pads for wear and rotors for surface
condition. Inspect other brake parts, including calipers,
parking brake, etc.
(b)Visually inspect front and rear suspension and
steering system for damaged, loose or missing parts,
signs of wear or lack of lubrication. Inspect power
steering lines and hoses for proper hook-up, binding,
leaks, cracks, chang, etc. Visually check constant
velocity joints, rubber boots and axle seals for leaks.(c)Visually inspect hoses and have them replaced if
they are cracked, swollen or deteriorated. Inspect all
pipes, ttings and clamps; replace with genuine GM parts
as needed. To help ensure proper operation, a pressure
test of the cooling system and pressure cap and cleaning
the outside of the radiator and air conditioning condenser
is recommended at least once a year.
(d)Visually inspect wiper blades for wear or cracking.
Replace blade inserts that appear worn or damaged
or that streak or miss areas of the windshield.
(e)Make sure the safety belt reminder light and all your
belts, buckles, latch plates, retractors and anchorages
are working properly. Look for any other loose or
damaged safety belt system parts. If you see anything
that might keep a safety belt system from doing its
job, have it repaired. Have any torn or frayed safety belts
replaced. Also look for any opened or broken air bag
coverings, and have them repaired or replaced. (The air
bag system does not need regular maintenance.)
(f)Lubricate all key lock cylinders, body door hinges,
hood latch assembly, secondary latch, pivots, spring
anchor, release pawl, tailgate hinges, tailgatelinkage,
tailgate handle pivot points, latch bolt, fuel door
hinge, locks and folding seat hardware. More frequent
lubrication may be required when exposed to a corrosive
environment. Applying silicone grease on weatherstrips
with a clean cloth will make them last longer, seal
better and not stick or squeak.
6-8

Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you’ll notify us.
Please call us at 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair
service procedures, adjustments, and specications
for GM transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
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