2004 CHEVROLET SILVERADO tow

Roadside Assistance Program
Security While You Travel
1-800-CHEV-USA (243-8872)
As the proud owner of a new Chevrolet vehicle, you are
automatically enrolled in the Chevrolet Roadside
Assistance program. This value-added service is
intended to provide you with peace of mind as you drive
in the city or travel the open road. Chevrolet’s Roadside
Assistance toll-free number is staffed by courteous
and capable Roadside Assistance Representatives who
are available 24 hours a day, 365 days a year.
We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:
Fuel Delivery:Delivery of enough fuel
($5 maximum) for the customer to get to the
nearest service station.
Lock-out Service (identication required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles.
Emergency Tow:Tow to the nearest dealership
for warranty service or in the event of a
vehicle-disabling accident. Assistance when
the vehicle is mired in sand, mud or snow.
Flat Tire Change:Installation of a spare tire will be
covered at no charge. (The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.)
Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
Dealer Locator Service
In many instances, mechanical failures are covered
under Chevrolet’s Bumper-to-Bumper warranty.
However, when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
7-6

Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
330 Sparks Street
Tower C
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you’ll notify us.
Please call us at 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair
service procedures, adjustments, and specications
for GM transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
7-11

D
Daytime Running Lamps..................................3-15
Defensive Driving............................................. 4-2
Defogging and Defrosting.........................3-23, 3-31
Delayed Locking.............................................2-10
Dinghy Towing................................................4-53
Doing Your Own Service Work........................... 5-4
Dolly Towing..................................................4-55
Dome Lamps.................................................3-18
Door
Delayed Locking..........................................2-10
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-13
Rear Doors.................................................2-14
Driver
Position, Safety Belt.....................................1-16
DRIVER DOOR AJAR.....................................3-66
Driver Information Center (DIC).........................3-53
DIC Operation and Displays..........................3-54
DIC Warnings and Messages........................3-64
Driving
At Night.....................................................4-36
City...........................................................4-40
Defensive..................................................... 4-2Driving (cont.)
Drunken....................................................... 4-2
Freeway.....................................................4-41
Hill and Mountain Roads..............................4-44
In Rain and on Wet Roads...........................4-37
Off-Road....................................................4-21
Winter........................................................4-46
Driving Across an Incline..................................4-32
Driving Downhill..............................................4-31
Driving in Mud, Sand, Snow or Ice....................4-34
Driving in Water..............................................4-34
Driving On Grades..........................................4-92
Driving on Off-Road Hills.................................4-27
Driving on Snow or Ice....................................4-46
Driving Through Deep Standing Water...............4-39
Driving Through Flowing Water.........................4-39
Driving Uphill..................................................4-28
Driving with a Trailer.......................................4-91
Dual Automatic Climate Control System.............3-25
Dual Climate Control System............................3-22
Dual Stage Air Bags........................................1-70
Dual Tire Operation.........................................5-83
DVD
Rear Seat Entertainment System..................3-114
DVD Distortion..............................................3-125
DVD Messages.............................................3-124
DVD Player..................................................3-117
5

J
Jump Starting.................................................5-53
K
Key Release Button (Manual Transmission)........2-24
KEYFOB X BATTERY LOW.............................3-66
Keyless Entry System....................................... 2-4
Keys............................................................... 2-3
L
Lamps
Exterior......................................................3-13
Interior.......................................................3-18
Lamps On Reminder.......................................3-15
Lap Belt........................................................1-25
Lap-Shoulder Belt...........................................1-16
LATCH System
Child Restraints...........................................1-47
Securing a Child Restraint Designed for the
LATCH System................................1-48, 1-49
Latches, Seatback............................................ 1-8
Leaving Your Vehicle With the Engine Running
(Automatic Transmission)..............................2-50
LEFT REAR DOOR AJAR (Crew Cab)...............3-67Light
Air Bag Off .................................................3-37
Air Bag Readiness.......................................3-36
Anti-Lock Brake System Warning...................3-44
Battery Warning..........................................3-42
Brake System Warning.................................3-43
Cruise Control.............................................3-51
Four-Wheel-Drive.........................................3-51
Low Fuel Warning.......................................3-53
Malfunction Indicator....................................3-48
Passenger Air Bag Status Indicator................3-40
Safety Belt Reminder...................................3-36
Tow/Haul Mode...........................................3-52
Traction Off................................................3-45
Up-Shift.....................................................3-43
Listening to a DVD..............................3-100, 3-114
Loading Your Vehicle.......................................4-56
Loading Your Vehicle for Off-Road Driving..........4-24
Locking Rear Axle...........................................4-12
Lockout Protection..........................................2-14
Lock-Out Switch.............................................2-18
Locks
Delayed Locking..........................................2-10
Door........................................................... 2-8
Lockout Protection.......................................2-14
Power Door.................................................. 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-13
9

Loss of Control...............................................4-20
LOW COOLANT LEVEL..................................3-67
Low Fuel Warning Light...................................3-53
Lumbar
Power Controls............................................. 1-5
M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill.........................................6-10
At Least Once a Month................................6-10
At Least Once a Year..................................6-11
At the First 100, 1,000 and 6,000 Miles
(160, 1 600 and 10 000km).......................6-10
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-8
Maintenance Record....................................6-19
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-16
Owner Checks and Services........................... 6-9
Recommended Fluids and Lubricants.............6-13
Scheduled Maintenance................................. 6-4
Using Your................................................... 6-3
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-94
Making Turns.................................................4-92
Malfunction Indicator Light................................3-48Manual Seats................................................... 1-3
Manual Selectable Ride...................................4-11
Manual Transfer Case.....................................2-37
Manual Transmission...............................2-25, 2-52
Fluid..........................................................5-33
Operation...................................................2-31
Manual Windows............................................2-17
Matching Transmitter(s) to Your Vehicle............... 2-6
Memory Seat.................................................2-70
Message
DIC Warnings and Messages........................3-64
Mexico, Central America and Caribbean
Islands/Countries (Except Puerto Rico and
U.S. Virgin Islands) – Customer Assistance....... 7-5
Mirrors
Automatic Dimming Rearview with Compass
and Temperature Display...........................2-58
Automatic Dimming Rearview with OnStar
®,
Compass and Temperature Display.............2-55
Manual Rearview Mirror................................2-55
Outside Automatic Dimming Mirror.................2-64
Outside Camper-Type Mirrors........................2-61
Outside Convex Mirror.................................2-65
Outside Curb View Assist Mirrors...................2-64
Outside Heated Mirrors................................2-65
Outside Manual Mirrors................................2-60
Outside Power Camper-Type.........................2-62
Outside Power Foldaway Mirrors....................2-63
10

Radios (cont.)
Theft-Deterrent..........................................3-127
Understanding Reception............................3-128
RANGE SHIFT INHIBITED (Allison
Transmission
®Only).....................................3-67
RDS Messages.............................3-80, 3-91, 3-105
Rear Axle......................................................5-59
Locking......................................................4-12
Rear Door Security Locks................................2-13
Rear Doors....................................................2-14
Rear Safety Belt Comfort Guides......................1-29
Rear Seat Audio (RSA)..................................3-125
Rear Seat Entertainment System.....................3-114
Rear Seat Operation......................................... 1-9
Rear Seat Outside Passenger Positions
(Extended Cab and Crew Cab)......................1-26
Rear Seat Passengers, Safety Belts..................1-26
Rear Seat Top Strap Anchors (Crew
Cab Models)...............................................1-46
Rear Seat Top Strap Anchors (Extended
Cab Models)...............................................1-45
Rear Window Defogger............................3-24, 3-31
Rearview Mirror, Automatic Dimming with
Compass and Temperature Display................2-58
Rearview Mirror, Automatic Dimming with OnStar
®,
Compass and Temperature Display..................2-55
Rearview Mirrors.............................................2-55
Reclining Seatbacks.......................................... 1-6
Recommended Fluids and Lubricants.................6-13
Recreational Vehicle Towing.............................4-53REDUCED ENGINE POWER...........................3-67
Regular Cab and Extended Cab Models.............1-73
Remote Control.............................................3-119
Remote Keyless Entry System............................ 2-4
Remote Keyless Entry System, Operation............ 2-5
Removing the Flat Tire and Installing the
Spare Tire..................................................5-98
Removing the Spare Tire and Tools...................5-94
Replacement Bulbs.........................................5-72
Replacing Brake System Parts..........................5-52
Reporting Safety Defects
Canadian Government..................................7-11
General Motors...........................................7-11
United States Government............................7-10
Restraint System Check
Checking Your Restraint Systems...................1-84
Replacing Restraint System Parts After
a Crash..................................................1-85
Restraint Systems
Checking....................................................1-84
Replacing Parts...........................................1-85
Resynchronization............................................. 2-7
Retained Accessory Power (RAP)......................2-24
Right Front Passenger Position, Safety Belts......1-24
Right Front Passenger Position Top Strap Anchor
(Regular and Extended Models).....................1-43
RIGHT REAR DOOR AJAR (Crew Cab).............3-68
Roadside
Assistance Program....................................... 7-6
13

Theft-Deterrent Systems...................................2-20
Content Theft-Deterrent................................2-20
Passlock
®...................................................2-22
TIGHTEN FUEL CAP......................................3-70
Tilt Wheel........................................................ 3-7
Tire Sidewall Labeling......................................5-74
Tire Size.......................................................5-77
Tire Terminology and Denitions........................5-79
Tires.............................................................5-74
Buying New Tires........................................5-86
Chains.......................................................5-91
Changing a Flat Tire....................................5-93
Dual Tire Operation.....................................5-83
If a Tire Goes Flat.......................................5-92
Ination - Tire Pressure................................5-82
Inspection and Rotation................................5-83
Spare Tire................................................5-113
Uniform Tire Quality Grading.........................5-88
Wheel Alignment and Tire Balance.................5-89
Wheel Replacement.....................................5-89
When It Is Time for New Tires......................5-86
To Use the Engine Coolant Heater....................2-26
Tonneau Cover...............................................2-68
Top Strap......................................................1-42
Top Strap Anchor Location...............................1-43
Torque Lock (Automatic Transmission)...............2-51
Total Weight on Your Vehicle’s Tires..................4-88
Tow/Haul Mode (Automatic Transmission)...........2-30
Tow/Haul Mode Light.......................................3-52
Tow/Haul Mode, Overdrive Disable....................3-52Towing
Power Take-Off (PTO)................................4-100
Recreational Vehicle.....................................4-53
Towing a Trailer..........................................4-70
Your Vehicle...............................................4-52
Traction
Assist System (TAS)...................................... 4-9
Manual Selectable Ride................................4-11
Off Light.....................................................3-45
TRACTION ACTIVE........................................3-70
Trailer
Recommendations.......................................4-69
Trailer Brakes.................................................4-90
Trailer Wiring Harness.....................................4-95
TRANS HOT IDLE ENGINE (Allison
Transmission
®Only).....................................3-71
Transfer Case........................................5-58, 5-60
Transmission
Fluid, Automatic..................................5-27, 5-30
Fluid, Manual..............................................5-33
Temperature Gage.......................................3-46
Up-Shift Light..............................................3-43
TRANSMISSION HOT.....................................3-70
Transmission Operation, Automatic....................2-27
Transmission Operation, Manual........................2-31
Transmission, Transaxle, Transfer Case Unit
Repair Manual............................................7-11
Transportation Options...................................... 7-8
Traveling to Remote Areas...............................4-25
Trip Information Button....................................3-54
16

Trip Odometer................................................3-35
Truck-Camper Loading Information....................4-67
Turn and Lane Change Signals.......................... 3-8
TURN SIGNAL ON.........................................3-72
Turn Signal/Multifunction Lever........................... 3-7
Turn Signals When Towing a Trailer..................4-92
Two-Tiered Loading.........................................4-62
U
Underhood Fuse Block...................................5-127
Understanding Radio Reception.......................3-128
Uniform Tire Quality Grading............................5-88
United States – Customer Assistance.................. 7-4
Up-Shift Light.................................................3-43
Using Cleaner on Fabric................................5-115
Using Song List Mode...................................3-112
Using the Recovery Hooks (Except SS Model).......4-51
V
Vehicle
Control........................................................ 4-5
Damage Warnings........................................... iv
Loading......................................................4-56
Parking Your...............................................2-52
Symbols......................................................... ivVehicle Data Collection and Event Data
Recorders.................................................... 7-9
Vehicle Identication
Number (VIN)............................................5-122
Service Parts Identication Label..................5-122
Vehicle Personalization
Memory Seat..............................................2-70
Vehicle Storage..............................................5-53
Video Screen................................................3-117
Visors...........................................................2-19
Voltmeter Gage..............................................3-42
W
Warning Lights, Gages and Indicators................3-33
Warnings
DIC Warnings and Messages........................3-64
Hazard Warning Flashers............................... 3-6
Other Warning Devices.................................. 3-6
Safety and Symbols......................................... iii
Vehicle Damage.............................................. iv
Washing Your Vehicle....................................5-117
Weight Distributing Hitches and Weight
Carrying Hitches..........................................4-89
Weight of the Trailer........................................4-72
Weight of the Trailer Tongue.............................4-87
What Kind of Engine Oil to Use........................5-22
What to Add..................................................5-50
What to Do with Used Oil................................5-25
17