2004 CHEVROLET MALIBU phone

United States – Customer Assistance
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
1-800-222-1020
1-800-833-2438 (For Text Telephone devices (TTYs)
Roadside Assistance: 1-800-CHEV-USA® (243-8872)
Fax Number: 313-381-0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada – Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs)
Roadside Assistance: 1-800-268-6800
Overseas – Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries (Except
Puerto Rico and U.S. Virgin Islands) –
Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
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GM Mobility Program for Persons
with Disabilities
This program, available to
qualied applicants, can
reimburse you up to $1,000
toward eligible aftermarket
driver or passenger
adaptive equipment you
may require for your vehicle
(hand controls, wheelchair/
scooter lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The offer is available for
a limited period of time from the date of vehicle
purchase/lease. For more details, or to determine your
vehicle’s eligibility, see your GM dealer or call the
GM Mobility Assistance Center at 1-800-323-9935. Text
telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. All TTY users
call 1-800-263-3830.
Roadside Assistance Program
Security While You Travel
1-800-CHEV-USA (243-8872)
As the proud owner of a new Chevrolet vehicle, you are
automatically enrolled in the Chevrolet Roadside
Assistance program. This value-added service is
intended to provide you with peace of mind as you drive
in the city or travel the open road. Chevrolet’s Roadside
Assistance toll-free number is staffed by courteous
and capable Roadside Assistance Representatives who
are available 24 hours a day, 365 days a year.
We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:
Fuel Delivery:Delivery of enough fuel ($5
maximum) for the customer to get to the nearest
service station.
Lock-out Service (identication required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles.
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Emergency Tow:Tow to the nearest dealership for
warranty service or in the event of a
vehicle-disabling accident. Assistance when the
vehicle is mired in sand, mud or snow.
Flat Tire Change:Installation of a spare tire will be
covered at no charge. (The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.)
Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
Dealer Locator Service
In many instances, mechanical failures are covered
under Chevrolet’s Bumper-to-Bumper warranty.
However, when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number
Mileage, Vehicle Identication Number and delivery
date of the vehicle
Description of the problem
While we hope you never have the occasion to use our
service, it is added security while traveling for you and
your family. Remember, we are only a phone call away.
Chevrolet Roadside Assistance: 1-800-CHEV-USA
(1-800-234-8872), text telephone (TTY) users, call
1-888-889-2438.
Chevrolet reserves the right to limit services or
reimbursement to an owner or driver when, in
Chevrolet’s judgement, the claims become excessive in
frequency or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Buick reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without notication.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
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Coolant
Engine Temperature Gage............................3-39
Engine Temperature Warning Light.................3-38
Heater, Engine............................................2-25
Surge Tank Pressure Cap.............................5-26
Cooling System..............................................5-29
Cruise Control................................................3-10
Cruise Control Light........................................3-43
Cupholder(s)..................................................2-44
Current and Past Model Order Forms................7-13
Customer Assistance Information
Courtesy Transportation.................................. 7-8
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons with
Disabilities................................................ 7-6
Reporting Safety Defects to General Motors.......7-12
Reporting Safety Defects to the Canadian
Government............................................7-12
Reporting Safety Defects to the United States
Government............................................7-11
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-12D
Daytime Running Lamps (DRL).........................3-17
Defensive Driving............................................. 4-2
Defogging and Defrosting.........................3-24, 3-29
Delayed Headlamps........................................3-18
Delayed Locking.............................................2-12
Dinghy Towing................................................4-32
Disarming the System.....................................2-19
Doing Your Own Service Work........................... 5-4
Dolly Towing..................................................4-34
Dome Lamp...................................................3-19
Door
Delayed Locking..........................................2-12
Door Ajar Reminder.....................................2-12
Locks........................................................2-10
Power Door Locks.......................................2-11
Programmable Automatic Door Locks.............2-12
Driver
Position, Safety Belt.....................................1-16
Six-Way Power Seat...................................... 1-3
Driver Information Center (DIC).........................3-45
DIC Operation and Displays..........................3-46
DIC Warnings and Messages........................3-50
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Gasoline
Octane........................................................ 5-5
Specications............................................... 5-6
Gate Operator and Canadian Programming........2-43
Glove Box.....................................................2-44
GM Mobility Program for Persons with
Disabilities.................................................... 7-6
H
Hazard Warning Flashers................................... 3-6
Head Restraints............................................... 1-6
Headlamp High/Low-Beam Changer.................... 3-9
Headlamp Wiring............................................5-87
Headlamps....................................................5-45
Bulb Replacement.......................................5-45
Halogen Bulbs............................................5-45
Headlamps Off in Park (P)...............................3-18
Headlamps On Reminder................................... 3-9
Headphones...................................................3-97
Heated Seats................................................... 1-4
Highway Hypnosis...........................................4-24
Hill and Mountain Roads..................................4-24
Hitches..........................................................4-43
HomeLink
®Transmitter....................................2-40
HomeLink®Transmitter, Programming................2-41Hood
Release.....................................................5-12
Horn............................................................... 3-7
How the System Alarm is Activated...................2-19
How to Add Coolant to the Coolant Surge Tank......5-30
How to Check................................................5-58
How to Detect a Tamper Condition....................2-19
How to Inspect the Engine Air Cleaner/Filter.......5-22
How to Turn Off the System Alarm....................2-19
How to Use This Manual...................................... ii
How to Wear Safety Belts Properly...................1-15
Hydroplaning..................................................4-20
I
If No Steam Is Coming From Your Engine..........5-28
If Steam Is Coming From Your Engine...............5-27
If the Light is Flashing.....................................3-40
If the Light Is On Steady.................................3-41
If You Are Caught in a Blizzard.........................4-28
If You Are Stuck in Sand, Mud, Ice or Snow.......4-30
If You Do Decide To Pull a Trailer.....................4-41
Ignition Positions.............................................2-22
Infants and Young Children, Restraints...............1-34
Ination - Tire Pressure...................................5-57
Information Mode (INFO Button)........................3-46
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