
Seats and Restraint Systems........................... 1-1
Front Seats
............................................... 1-3
Rear Seats
............................................... 1-6
Safety Belts
.............................................1-10
Child Restraints
.......................................1-34
Air Bag System
.......................................1-70
Restraint System Check
............................1-81
Features and Controls..................................... 2-1
Keys
........................................................ 2-2
Doors and Locks
....................................... 2-7
Windows
.................................................2-16
Theft-Deterrent Systems
............................2-19
Starting and Operating Your Vehicle
...........2-20
Mirrors
....................................................2-32
OnStar
®System
......................................2-35
Storage Areas
.........................................2-36
Instrument Panel............................................. 3-1
Instrument Panel Overview
.......................... 3-4
Climate Controls
......................................3-19
Warning Lights, Gages, and Indicators
........3-24
Audio System(s)
.......................................3-42
Driving Your Vehicle....................................... 4-1
Your Driving, the Road, and Your Vehicle
..... 4-2
Towing
...................................................4-32Service and Appearance Care.......................... 5-1
Service
..................................................... 5-3
Fuel
......................................................... 5-5
Checking Things Under
the Hood
.............................................5-10
All-Wheel Drive
........................................5-48
Rear Axle
...............................................5-49
Front Axle
...............................................5-50
Noise Control System
...............................5-51
Bulb Replacement
....................................5-52
Windshield Wiper Blade Replacement
.........5-56
Tires
......................................................5-58
Appearance Care
.....................................5-92
Vehicle Identi cation
...............................5-100
Electrical System
....................................5-101
Capacities and Speci cations
...................5-106
Maintenance Schedule..................................... 6-1
Maintenance Schedule
................................ 6-2
Customer Assistance and Information.............. 7-1
Customer Assistance and Information
........... 7-2
Reporting Safety Defects
...........................7-11
Index................................................................ 1
2004 Chevrolet Express Owner ManualM

Rear Seats
Rear Seat Operation
Removing the Rear Seat
1. Disconnect the quick
release latch plates for
the lap shoulder belts
on the bench seat to be
removed. To do this,
press the tip of a key
into the release hole of
the safety belt buckle
while pulling up on the
safety belt.2. Locate the pins.
There are two pins located on the inboard sides
of the rear seats. If the vehicle has oor mats,
the pins will be located under a ap that has
been cut into the mat. The driver’s side pin has
a gray cap with a black “L” marked on it and
will look like this:
1-6

The best way to protect the fetus is to protect the
mother. When a safety belt is worn properly, it’s more
likely that the fetus won’t be hurt in a crash. For
pregnant women, as for anyone, the key to making
safety belts effective is wearing them properly.
Right Front Passenger Position
To learn how to wear the right front passenger’s safety
belt properly, seeDriver Position on page 1-15.
The right front passenger’s safety belt works the same
way as the driver’s safety belt – except for one thing.
If you ever pull the shoulder portion of the belt out all the
way, you will engage the child restraint locking feature.
If this happens, just let the belt go back all the way
and start again.
Center Passenger Position
(2nd Row)
If your vehicle has a second row bench seat, someone
can sit in the center position. When you sit in the
center position in the second row bench seat, you have
a lap-shoulder belt which works the same way as the
rear seat outside passengers’ belts. To learn how
to wear a lap-shoulder belt see, “Lap-Shoulder Belt”
underRear Seat Passengers on page 1-27.
1-24

To turn off the right front passenger’s air bag, insert
your ignition key into the switch, push in, and move the
switch to AIR BAG OFF.
The AIR BAG OFF light will come on to let you know
that the right front passenger’s air bag is off. The
right front passenger’s air bag will remain off until you
turn it back on again, and the AIR BAG OFF light
will stay on to remind you that the air bag is off.
{CAUTION:
If the air bag readiness light ever comes on
when you have turned off the air bag, it means
that something may be wrong with the air bag
system. The right front passenger’s air bag
could in ate even though the switch is off. If
this ever happens, don’t let anyone whom the
national government has identi ed as a
member of a passenger air bag risk group sit
in the right front passenger’s position (for
example, don’t secure a rear-facing child
restraint in your vehicle) until you have your
vehicle serviced.
1-79

To turn the right front passenger’s air bag on again,
insert your ignition key into the switch, push in,
and move the switch to the on position.
Servicing Your Air Bag-Equipped
Vehicle
Air bags affect how your vehicle should be serviced.
There are parts of the air bag system in several places
around your vehicle. You don’t want the system to
in ate while someone is working on your vehicle. Your
dealer and the service manual have information
about servicing your vehicle and the air bag system.
To purchase a service manual, seeService Publications
Ordering Information on page 7-12.
{CAUTION:
For up to 10 minutes after the ignition key is
turned off and the battery is disconnected, an
air bag can still in ate during improper
service. You can be injured if you are close to
an air bag when it in ates. Avoid wires
wrapped with yellow tape or yellow
connectors. They are probably part of the air
bag system. Be sure to follow proper service
procedures, and make sure the person
performing work for you is quali ed to do so.
The air bag system does not need regular maintenance.
1-80

Keys...............................................................2-2
Remote Keyless Entry System.........................2-3
Remote Keyless Entry System Operation...........2-4
Doors and Locks.............................................2-7
Door Locks....................................................2-7
Power Door Locks..........................................2-8
Cargo Door Relocking.....................................2-8
Rear Door Security Locks................................2-8
Lockout Protection........................................2-10
Leaving Your Vehicle....................................2-10
Sliding Side Door..........................................2-11
60/40 Swing-Out Side Door............................2-13
Rear Doors..................................................2-14
Windows........................................................2-16
Manual Windows..........................................2-16
Power Windows............................................2-17
Swing-Out Windows......................................2-18
Sun Visors...................................................2-18
Theft-Deterrent Systems..................................2-19
Passlock
®....................................................2-19Starting and Operating Your Vehicle................2-20
New Vehicle Break-In....................................2-20
Ignition Positions..........................................2-20
Starting Your Engine.....................................2-21
Engine Coolant Heater..................................2-23
Automatic Transmission Operation...................2-24
All-Wheel Drive............................................2-26
Parking Brake..............................................2-26
Shifting Into Park (P).....................................2-27
Shifting Out of Park (P).................................2-29
Parking Over Things That Burn.......................2-30
Engine Exhaust............................................2-30
Running Your Engine While You Are Parked. . . .2-31
Mirrors...........................................................2-32
Manual Rearview Mirror.................................2-32
Outside Manual Mirror...................................2-32
Outside Camper-Type Mirrors.........................2-32
Outside Power Mirrors...................................2-33
Outside Convex Mirror...................................2-34
Outside Heated Mirrors..................................2-35
OnStar®System.............................................2-35
Storage Areas................................................2-36
Section 2 Features and Controls
2-1

Keys
{CAUTION:
Leaving children in a vehicle with the ignition
key is dangerous for many reasons. They
could operate the power windows or other
controls or even make the vehicle move. The
children or others could be badly injured or
even killed. Do not leave the keys in a vehicle
with children.
2-2