2004 CHEVROLET ASTRO service schedule

While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we are only a phone call
away. Chevrolet Roadside Assistance:
1-800-CHEV-USA (1-800-234-8872), text telephone
(TTY) users, call 1-888-889-2438.
Chevrolet reserves the right to limit services or
reimbursement to an owner or driver when, in
Chevrolet's judgement, the claims become excessive in
frequency or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Buick reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without noti®cation.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
Chevrolet has always exempli®ed quality and value in
its offering of motor vehicles. To enhance your
ownership experience, we and our participating dealers
are proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for same day repair.
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Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait Chevrolet
helps minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes a one
way or round trip shuttle service to a destination up
to 10 miles from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement (®ve day maximum) may be available for
the use of public transportation such as taxi or bus. In
addition, should you arrange transportation through
a friend or relative, reimbursement for reasonable fuel
expenses (®ve day maximum) may be available.
Claim amounts should re¯ect actual costs and be
supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
you obtained if your vehicle is kept for a warranty repair.
Reimbursement will be limited to a maximum of
$30.00 a day and must be supported by receipts. This
requires that you sign and complete a rental agreement
and meet state, local and rental vehicle provider
requirements. Requirements vary and may include
minimum age requirements, insurance coverage, credit
card, etc. You are responsible for fuel usage charges
and may also be responsible for taxes, levies,
usage fees, excessive mileage or rental usage beyond
the completion of the repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but itis
notpart of the New Vehicle Limited Warranty. A
separate booklet entitled ªWarranty and Owner
Assistance Informationº furnished with each new vehicle
provides detailed warranty coverage information.
7-8

Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and speci®cations for GM
transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner's Information
Owner publications are written speci®cally for owners
and intended to provide basic operational information
about the vehicle. The owner's manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner's Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner's Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-12

Locks
Door........................................................... 2-6
Leaving Your Vehicle..................................... 2-8
Power Door.................................................. 2-7
Programmable Automatic Door Locks............... 2-7
Long Trip/Highway De®nition.............................. 6-6
Long Trip/Highway Intervals............................... 6-6
Long Trip/Highway Scheduled Maintenance........6-16
Loss of Control...............................................4-13
Low Fuel Warning Light...................................3-37
Luggage Carrier..............................................2-41
Lumbar
Manual Controls............................................ 1-3
M
Maintenance, Normal Replacement Parts..........5-104
Maintenance Schedule
At Each Fuel Fill.........................................6-24
At Least Once a Month................................6-24
At Least Once a Year..................................6-25
At Least Twice a Year..................................6-24
Brake System Inspection..............................6-29
Engine Cooling System Inspection.................6-28
Exhaust System Inspection...........................6-28Maintenance Schedule (cont.)
Fuel System Inspection................................6-28
How This Section is Organized....................... 6-3
Introduction.................................................. 6-2
Long Trip/Highway Scheduled Maintenance.....6-16
Maintenance Requirements............................. 6-2
Part A - Scheduled Maintenance Services......... 6-4
Part B - Owner Checks and Services.............6-24
Part C - Periodic Maintenance Inspections......6-28
Part D - Recommended Fluids
and Lubricants.........................................6-30
Part E - Maintenance Record........................6-32
Selecting the Right Schedule.......................... 6-5
Short Trip/City Scheduled Maintenance............. 6-6
Steering, Suspension and Front Drive Axle
Boot and Seal Inspection..........................6-28
Throttle System Inspection............................6-29
Transfer Case and Front Axle (All-Wheel
Drive) Inspection......................................6-29
Using Your................................................... 6-4
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-44
Making Turns.................................................4-42
Malfunction Indicator Light................................3-30
Manual Lumbar Controls.................................... 1-3
9

Manual Seats................................................... 1-2
Manual Windows............................................2-14
Matching Transmitter(s) to Your Vehicle............... 2-4
Mexico, Central America and Caribbean Islands/
Countries (Except Puerto Rico and U.S. Virgin
Islands) ± Customer Assistance....................... 7-5
Mirrors
Manual Rearview Mirror................................2-30
Outside Convex Mirror.................................2-31
Outside Manual Mirror..................................2-30
Outside Power Mirrors..................................2-30
Model Reference................................................ vi
MyGMLink.com................................................ 7-3
N
New Vehicle Break-In......................................2-17
Normal Maintenance Replacement Parts...........5-104
O
Odometer......................................................3-25
Off-Road Recovery..........................................4-11
Oil
Engine.......................................................5-13
Pressure Gage............................................3-34Older Children, Restraints................................1-35
Online Owner Center........................................ 7-3
Operation Tips................................................3-20
Other Warning Devices...................................... 3-5
Outlet Adjustment............................................3-20
Outside
Convex Mirror.............................................2-31
Manual Mirror.............................................2-30
Power Mirrors.............................................2-30
Overhead Console..........................................2-36
Overseas ± Customer Assistance........................ 7-4
Owners, Canadian............................................... ii
Owner's Information........................................7-12
P
Park (P)
Shifting Into................................................2-25
Shifting Out of............................................2-27
Parking
Brake........................................................2-24
Over Things That Burn.................................2-28
Parking Brake and Automatic Transmission
Park (P) Mechanism Check...........................6-27
Parking on Hills..............................................4-43
Part A - Scheduled Maintenance Services............ 6-4
Part B - Owner Checks and Services................6-24
10

Seatback Latches............................................. 1-6
Seats
Bench Seat................................................1-11
Bucket Seats, Rear......................................1-12
Head Restraints............................................ 1-5
Manual........................................................ 1-2
Manual Lumbar............................................. 1-3
Power Seat.................................................. 1-3
Rear Seat Operation...................................... 1-7
Reclining Seatbacks...................................... 1-4
Seatback Latches.......................................... 1-6
Securing a Child Restraint
Center Seat Position....................................1-58
Designed for the LATCH System...................1-55
Rear Outside Seat Position...........................1-55
Right Front Seat Position..............................1-60
Security Light.................................................3-35
Security While You Travel.................................. 7-6
Selecting the Fan Speed..................................3-22
Selecting the Right Schedule, Maintenance.......... 6-5
Service........................................................... 5-3
Adding Equipment to the Outside of Your
Vehicle..................................................... 5-4
All-Wheel-Drive Light....................................3-35
Doing Your Own Work................................... 5-3
Engine Soon Light.......................................3-30
Publications Ordering Information...................7-11Service Bulletins.............................................7-12
Service Engine Soon Light in the United States
or Check Engine Light in Canada..................3-30
Service Manuals.............................................7-11
Servicing Your Air Bag-Equipped Vehicle............1-69
Setting Preset Stations............................3-39, 3-42
Setting the Temperature...................................3-22
Setting the Time
Radios with HR and MN Buttons...................3-38
Radios with the Set Button...........................3-38
Setting the Tone (Bass/Treble)..................3-40, 3-43
Sheet Metal Damage.......................................5-92
Shifting Into Park (P).......................................2-25
Shifting Out of Park (P)...................................2-27
Short Trip/City De®nition.................................... 6-5
Short Trip/City Intervals..................................... 6-5
Short Trip/City Scheduled Maintenance................ 6-6
Shoulder Belt Height Adjuster...........................1-20
Skidding........................................................4-13
Sliding Door Security Lock................................. 2-9
Sliding Side Door............................................. 2-9
Some Other Rainy Weather Tips.......................4-18
Spare Tire Check............................................6-25
Special Fabric Cleaning Problems.....................5-88
Speci®cations, Capacities...............................5-102
Speedometer..................................................3-25
Starter Switch Check.......................................6-26
13