2004 BUICK RANDEZVOUS service

Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and specications for GM
transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
7-12

Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.comOr you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-13

Cleaning Tires..............................................5-105
Cleaning Vinyl..............................................5-101
Climate Control System...................................3-28
Dual..........................................................3-32
Dual Automatic............................................3-35
Outlet Adjustment........................................3-38
Compact Spare Tire........................................5-98
Compass Variance..........................................3-60
Content Theft-Deferrent....................................2-15
Control of a Vehicle.......................................... 4-7
Convenience Center, Rear...............................2-44
Convenience Net............................................2-44
Coolant
Engine Temperature Gage............................3-46
Engine Temperature Warning Message...........3-51
Heater, Engine............................................2-22
Cooling System..............................................5-29
Cruise Control................................................3-11
Cupholder(s)..................................................2-39
Current and Past Model Order Forms................7-13
Customer Assistance Information
Courtesy Transportation.................................. 7-8
Customer Assistance for Text Telephone
(TTY) Users.............................................. 7-4
Customer Assistance Offices........................... 7-5
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons
with Disabilities.......................................... 7-6Customer Assistance Information (cont.)
Reporting Safety Defects to General Motors....7-11
Reporting Safety Defects to the Canadian
Government............................................7-11
Reporting Safety Defects to the United States
Government............................................7-11
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-12
D
Daytime Running Lamps (DRL).........................3-15
Defensive Driving............................................. 4-3
Defogging and Defrosting.................3-30, 3-34, 3-37
Delayed Lighting.............................................3-18
Delayed Locking.......................................2-9, 3-68
Dinghy Towing................................................4-34
Disarming with the Remote Keyless Entry
Transmitter.................................................2-16
Disarming with Your Key..................................2-16
Doing Your Own Service Work........................... 5-3
Dolly Towing..................................................4-35
Door
Ajar Warning Message.................................3-54
Delayed Locking........................................... 2-9
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
4

Door (cont.)
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-10
Driver
Four-Way Manual Seat.................................. 1-3
Position, Safety Belt.....................................1-28
Driver Behavior................................................ 4-2
Driver Information Center (DIC).........................3-60
DIC Controls and Displays............................3-62
DIC Vehicle Personalization..........................3-64
Driving
At Night.....................................................4-18
City...........................................................4-23
Defensive..................................................... 4-3
Drunken....................................................... 4-4
Environment................................................. 4-2
Freeway.....................................................4-24
Hill and Mountain Roads..............................4-26
In Rain and on Wet Roads...........................4-20
Winter........................................................4-28
Driving On Grades..........................................4-49
Driving on Snow or Ice....................................4-29
Driving Through Deep Standing Water...............4-22
Driving Through Flowing Water.........................4-22
Driving with a Trailer.......................................4-47
Dual Automatic Climate Control System.............3-35
Dual Climate Control System............................3-32DVD
Cleaning Your DVD Player..........................3-131
Distortion..................................................3-129
Rear Seat Entertainment System..................3-113
DVD Messages.............................................3-119
DVD Player..................................................3-116
E
Electrical System
Add-On Equipment.....................................5-108
Fuses and Circuit Breakers.........................5-109
Headlamp Wiring.......................................5-108
Power Windows and Other Power Options....5-109
Windshield Wiper Fuses.............................5-109
Emissions Inspection and Maintenance
Programs...................................................3-49
Engine
Air Cleaner/Filter.........................................5-19
Battery.......................................................5-42
Change Oil Message...................................3-53
Check and Service Engine Soon Light............3-46
Coolant......................................................5-23
Coolant Heater............................................2-22
Coolant Temperature Gage...........................3-46
Coolant Temperature Warning Message..........3-51
5

L
Lamps
Exterior......................................................3-14
Interior.......................................................3-16
Lamps on Reminder........................................3-14
Lap-Shoulder Belt...........................1-28, 1-39, 1-42
LATCH System
Child Restraints...........................................1-62
Securing a Child Restraint Designed for the
LATCH System........................................1-64
Leaving Your Vehicle.......................................2-11
Leaving Your Vehicle With the Engine Running . . . 2-28
Liftgate..........................................................2-11
Liftgate Release..............................................2-12
Light
Air Bag Readiness.......................................3-43
Anti-Lock Brake System Warning...................3-45
Brake System Warning.................................3-44
Malfunction Indicator....................................3-46
Safety Belt Reminder...................................3-43
TCS Warning Light......................................3-45
Traction Control System (TCS) Warning..........3-45
Lighted Visor Vanity Mirrors..............................2-15
Listening to a DVD........................3-85, 3-97, 3-112
Loading Your Vehicle.......................................4-36
Lock Feedback...............................................3-70
Lockout Protection..........................................2-11Locks
Delayed Locking........................................... 2-9
Door........................................................... 2-8
Leaving Your Vehicle....................................2-11
Lockout Protection.......................................2-11
Power Door.................................................. 2-9
Programmable Automatic Door Locks.............2-10
Rear Door Security Locks.............................2-10
Loss of Control...............................................4-17
Low Brake Fluid Warning Message....................3-57
Low Fuel Warning Message.............................3-56
Low Oil Pressure Message...............................3-52
Low Tire Message..........................................3-54
Low Washer Fluid Warning Message.................3-56
Lumbar
Manual Controls............................................ 1-5
M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-8
At Least Once a Month.................................. 6-9
At Least Once a Year.................................... 6-9
Introduction.................................................. 6-2
9

Maintenance Schedule (cont.)
Maintenance Footnotes.................................. 6-7
Maintenance Record....................................6-14
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-13
Owner Checks and Services........................... 6-8
Recommended Fluids and Lubricants.............6-12
Scheduled Maintenance................................. 6-4
Using Your................................................... 6-2
Your Vehicle and the Environment................... 6-2
Maintenance When Trailer Towing.....................4-50
Making Turns.................................................4-48
Malfunction Indicator Light................................3-46
Manual Lumbar Controls.................................... 1-5
Manual Operation...........................................3-36
Manual Passenger Seat.................................... 1-3
Matching Transmitter(s) to Your Vehicle............... 2-6
Memory Seat.................................................2-49
Message
All-Wheel Drive Disable Warning....................3-55
Center.......................................................3-50
Change Engine Oil......................................3-53
Charging System Indicator............................3-52
Door Ajar Warning.......................................3-54
Engine Coolant Temperature Warning.............3-51
Highbeam Out Warning................................3-59Message (cont.)
Low Brake Fluid Warning..............................3-57
Low Fuel Warning.......................................3-56
Low Oil Pressure.........................................3-52
Low Tire .....................................................3-54
Low Washer Fluid Warning...........................3-56
Park Lamp Warning.....................................3-59
PASS-Key
®III Security.................................3-55
Program Mode............................................3-58
Rear Hatch Ajar Warning..............................3-54
Remote Keyless Entry Transmitter Battery
Low Warning...........................................3-58
Service Traction System Warning...................3-50
Service Vehicle Soon...................................3-57
Traction Active............................................3-51
Mexico, Central America and Caribbean Islands/
Countries (Except Puerto Rico and U.S. Virgin
Islands) – Customer Assistance........................ 7-5
Mirrors
Manual Rearview Mirror................................2-32
Outside Convex Mirror.................................2-33
Outside Curb View Assist Mirror....................2-32
Outside Heated Mirrors................................2-33
Outside Power Mirror...................................2-32
MyGMLink.com................................................ 7-4
10

N
Navigation/Radio System................................3-112
New Vehicle Break-In......................................2-19
Normal Maintenance Replacement Parts............6-13
O
Odometer......................................................3-41
Off-Road Recovery..........................................4-15
Oil
Engine.......................................................5-14
Pressure Message.......................................3-52
Older Children, Restraints................................1-47
Online Owner Center........................................ 7-4
OnStar
®Personal Calling.................................2-34
OnStar®Services............................................2-34
OnStar®System.............................................2-33
OnStar®Virtual Advisor....................................2-34
Operation..............................................3-29, 3-32
Operation Tips................................................3-38
Other Warning Devices...................................... 3-7
Outlet Adjustment............................................3-38
Outside
Convex Mirror.............................................2-33
Curb View Assist Mirror................................2-32Outside (cont.)
Heated Mirrors............................................2-33
Power Mirror...............................................2-32
Overhead Console..........................................2-39
Overheated Engine Protection Operating Mode . . . 5-26
Overseas – Customer Assistance........................ 7-5
Owner Checks and Services.............................. 6-8
Owners, Canadian............................................... ii
Owner’s Information........................................7-12
P
Park Aid........................................................3-24
Park Lamp Warning Message...........................3-59
Park (P)
Shifting Into................................................2-29
Shifting Out of............................................2-29
Parking
Assist........................................................3-24
Brake........................................................2-26
Over Things That Burn.................................2-30
Parking on Hills..............................................4-49
Passing.................................................4-49, 4-48
PASS-Key
®III ................................................2-17
PASS-Key®III Operation..................................2-17
PASS-Key®III Security Message.......................3-55
11

S
Safety Belt
Pretensioners..............................................1-46
Reminder Light............................................3-43
Safety Belts
Care of....................................................5-102
Center Rear Passenger Position....................1-42
Driver Position............................................1-28
How to Wear Safety Belts Properly................1-27
Questions and Answers About Safety Belts.....1-26
Rear Safety Belt Comfort Guides for Children
and Small Adults......................................1-44
Rear Seat Passengers.................................1-38
Right Front Passenger Position......................1-37
Safety Belt Extender....................................1-46
Safety Belt Use During Pregnancy.................1-36
Safety Belts Are for Everyone.......................1-22
Safety Chains.................................................4-46
Safety Warnings and Symbols.............................. iii
Scheduled Maintenance..................................... 6-4
Seat Recall....................................................3-71
Seats
Captain Chairs............................................1-14
Four-Way Manual Driver Seat......................... 1-3
Head Restraints............................................ 1-8
Heated Seats............................................... 1-6Seats (cont.)
Manual Lumbar............................................. 1-5
Manual Passenger......................................... 1-3
Memory.....................................................2-49
Rear Seat Operation...................................... 1-9
Reclining Seatbacks...................................... 1-6
Six-Way Power Seats.................................... 1-5
Split Bench Seats......................................... 1-9
Stowable Seat............................................1-18
Secondary Latch System.................................5-84
Securing a Child Restraint
Center Rear Seat Position............................1-67
Designed for the LATCH System...................1-64
Rear Outside Seat Position...........................1-64
Right Front Seat Position..............................1-69
Security Message, PASS-Key
®III ......................3-55
Service........................................................... 5-3
Adding Equipment to the Outside of Your
Vehicle..................................................... 5-4
Doing Your Own Work................................... 5-3
Engine Soon Light.......................................3-46
Publications Ordering Information...................7-12
Traction System Warning Message.................3-50
Vehicle Soon Message.................................3-57
Service Bulletins.............................................7-12
Service Engine Soon Light in the United States
or Check Engine Light in Canada..................3-46
14