BMW Maintenance Programs -
2004 Models
Maintenance Programs are a benefit designed
to help reduce the cost of scheduled and
unscheduled maintenance.
2004 3 Series vehicles purchased from any
Authorized BMW center in the United States or
Puerto Rico are covered by Full Maintenance
for 48 months or 50,000 miles, whichever
occurs first. Coverage begins on the date of
first retail sale or the date the vehicle is first
placed in service as a demonstrator or
company vehicle, whichever is earlier.
Any authorized BMW center in the United
States or Puerto Rico will perform the sched-
uled or additional maintenance services on
your vehicle at no expense to you. The
maintenance schedule intervals are based on
normal driving conditions and operation.
Should you request more frequent mainte-
nance service, the cost of these services
will not be covered by the Maintenance
Program.
Coverage
Full Maintenance covers all factory recom-
mended maintenance, as determined by the
service interval indicator. Additional items that
need replacement due to normal wear and
tear, and that are not covered by the original
New Vehicle Limited Warranty - such as brake
pads, brake rotors, and wiper blade inserts -
are included, provided wear and tear
exceeds BMW specifications. Any adjust-
ments required due to normal operating
conditions are also included. See pages 5-8
of this statement for additional information.
Maintenance Intervals
Time intervals should be followed using the
maintenance interval as indicated by the BMW
Service Indicator lights on the check control
panel in the dashboard.This BMW Service and Warranty Information
Statement should be presented to your BMW
center when maintenance is required. Your
BMW center will stamp this book documenting
the services or maintenance performed.
Exclusions from coverage
– Items reimbursable under your New Vehicle
Limited Warranty.
– Gasoline and gasoline additive.
– Windshield washer additive (except when
in conjunction with scheduled
maintenance).
– Tires, wheel alignment, tire balance and
rotation.
– Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door
panels and all chrome trim.
– Damage detected when performing the rust
perforation inspection.
– Damage which results from negligence,
improper operation of the vehicle, wear and
tear or deterioration due to driving habits or
conditions, improper repair, environmental
influences, flood, accident or fire damage,
road salt corrosion, alteration, installation of
non-BMW accessories, or use of improper,
poor quality or contaminated fuel.
– Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or
vehicles where the true mileage cannot be
determined.
– Maintenance or repair after the vehicle is
deemed a total loss.
– Maintenance or repairs performed by other
than an Authorized BMW center within the
United States or Puerto Rico.
– Vehicles used in competitive events.
– Oil changes performed outside the
recommended maintenance intervals as
indicated by the Service Interval Indicator.
1
Unscheduled Maintenance
Only use fuels advertised to have adequate
detergency and low alcohol content. Use of
fuels with insufficient detergent and/or excess
alcohol can cause driveability problems that
necessitate cleaning intake valves and fuel
injection valves, and, when applicable,
adjusting the engine idle. We suggest having
this work performed by your authorized BMW
center, perhaps while regular maintenance is
performed. Your BMW center can also recom-
mend a gasoline additive that will provide
sufficient detergency. While this recommended
unscheduled maintenance is not required in
order to maintain the emission warranty,
cleaning of intake valves or, when applicable,
fuel injection valves, or adjustment of engine
idle, necessitated by use of inappropriate fuel,
is not covered by warranty because no defect
in material or workmanship or component
failure is involved.
Special Note
Maintenance items and schedules stated
herein reflect the combined recommendations
for all model year 2004 BMWs, and are subject
to change. The most current maintenance
recommendations are available from your
authorized BMW center.
Quality Certification I
For a detailed list of items inspected, refer to
the Quality Certification I form provided to
the Owner at time of delivery. A copy of the
form is on file at the selling BMW center.
Quality Certification I
Performed by (selling BMW center/Stamp with Code)
FREE OF CHARGE
Date Mileage
Authorized
Signature of Service Manager
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