2003 PONTIAC BONNEVILLE ESP

How to Add Fluid
Refer to the Maintenance Schedule to determine what
kind of transaxle fluid
to use. See Part D:
Recommended Fluids and Lubricants on page 6-24.
If the fluid level is low, add only enough of the proper
fluid
to bring the level into the cross-hatched area on the
dipstick.
1. Pull out the dipstick.
2. Using a long-neck funnel, add enough fluid at the
dipstick hole
to bring it to the proper level.
It doesn’t take much fluid, generally less than one
pint
(0.5 L). Don’t overfill.
Notice: We recommend you use only fluid labeled
DEXRON@-Ill, because fluid with that label is
made especially for your automatic transaxle.
Damage caused by fluid other than DEXRON@-Ill
is
not covered by your new vehicle warranty.
3. After adding fluid, recheck the fluid level as
described under “How to Check,” earlier in this
section.
Engine Coolant
The cooling system in your vehicle is filled with
DEX-COOL@ engine coolant. This coolant is designed
to remain
in your vehicle for 5 years or 150,000 miles
(240
000 km), whichever occurs first, if you add
only extended life coolant.
The following explains your cooling system and how to
add coolant when it is low. If you have a problem
with engine overheating, see
Engine Overheating on
page
5-29.
A 50/50 mixture of clean, drinkable water and
DEX-COOL@ coolant will:
Give freezing protection down to -34°F (-37°C).
Give boiling protection up to 265°F (129°C)
Protect against rust and corrosion.
Help keep the proper engine temperature.
Let the warning lights and gages work as
they should.
4. When the correct fluid level is obtained, push the
dipstick back
in all the way.
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Mixing tires couh :ause you to lose control
while driving. If you mix tires of different sizes
or types (radial and bias-belted tires), the
vehicle may not handle properly, and you
could have a crash. Using tires of different
sizes may also cause damage to your vehicle.
Be sure to use the same size and type tires on
all wheels. It’s all right to drive with your
compact spare, though.
It was developed for
use on your vehicle.
I
If you use bias-ply tires on your vehicle, the
wheel rim flanges could develop cracks after many miles of driving.
A tire and/or wheel
could fail suddenly, causing a crash. Use only
radial-ply tires with the wheels on your vehicle.
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Uniform Tire Quality Grading
Quality grades can be found where applicable on the
tire sidewall between tread shoulder and maximum
section width. For example:
Treadwear 200 Traction AA Temperature A
The following information relates to the system
developed by the United States National Highway
Traffic Safety Administration, which grades tires by
treadwear, traction and temperature performance.
(This applies only
to vehicles sold in the United States.)
The grades are molded on the sidewalls of most
passenger car tires. The Uniform Tire Quality Grading
system does not apply to deep tread, winter-type
snow tires, space-saver or temporary use spare tires,
tires with nominal rim diameters
of 10 to 12 inches
(25
to 30 cm), or to some limited-production tires.
While the tires available on General Motors passenger
cars and light trucks may vary with respect to these
grades, they must also conform
to federal safety
requirements and additional General Motors Tire
Performance Criteria (TPC) standards.
Treadwear
The treadwear grade is a comparative rating based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course.
For example, a tire graded 150 would wear one and
a half (1.5) times as well on the government course as

a tire graded 100. The relative performance of tires
depends upon the actual conditions of their use,
however, and may depart significantly from the norm
due to variations in driving habits, service practices and
differences in road characteristics and climate.
Traction - AA, A, B, C
The traction grades, from highest to lowest, are AA, A,
B, and C. Those grades represent the tire’s ability
to stop on wet pavement as measured under controlled
conditions on specified government test surfaces
of
asphalt and concrete. A tire marked C may have poor
traction performance. Warning: The traction grade
assigned to this tire is based on straight-ahead braking
traction tests, and does not include acceleration,
cornering, hydroplaning, or peak traction characteristics.
Temperature - A, B, C
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation
under controlled conditions on a specified indoor
laboratory
test wheel. Sustained high temperature can
cause the material of the tire to degenerate and
reduce tire life, and excessive temperature can lead to
sudden tire failure. The grade
C corresponds to a
level of performance which all passenger car tires must
meet under the Federal Motor Vehicle Safety Standard
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No. 109. Grades B and A represent higher levels of
performance on the laboratory test wheel than the
minimum required by law.
Warning: The temperature grade for this tire
is
established for a tire that is properly inflated and not
overloaded. Excessive speed, underinflation, or
excessive loading, either separately or in combination,
can cause heat buildup and possible tire failure.
Wheel Alignment and Tire Balance
The wheels on your vehicle were aligned and balanced
carefully at the factory to give you the longest tire life
and best overall performance.
Scheduled wheel alignment and wheel balancing are
not needed. However,
if you notice unusual tire wear or
your vehicle pulling one way or the other, the alignment
may need to be reset. If you notice your vehicle
vibrating when driving on a smooth road, your wheels
may need
to be rebalanced.
Wheel Replacement
Replace any wheel that is bent, cracked or badly rusted
or corroded.
If wheel nuts keep coming loose, the
wheel, wheel bolts and wheel nuts should be replaced.
If the wheel leaks air, replace it (except some
aluminum wheels, which can sometimes be repaired).
See your dealer
if any of these conditions exist.
Your dealer will know the kind of wheel you need.
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Accessory Inflator
If your vehicle has an air inflator, it is located in the
trunk. The air inflator will wo only with the ignition on.
Inflating something too much can make it
explode, and you or others could be injured.
Be sure to read the inflator instructions, and
inflate any object only to its recommended
pressure.
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Notice: Don’t run your air inflator for longer than
30 minutes at one time. If you do, you may damage
the system.
The air inflator comes with a kit that includes a 20-foot
(6.1 m) hose and an air pressure gage, as well as
instructions and special adapters for inflating things like
an air mattress or a basketball.
If a Tire Goes Flat
It’s unusual for a tire to “blow out” while you’re driving,
especially
if you maintain your tires properly. If air
goes out of a tire, it’s much more likely to leak out
slowly. But
if you should ever have a “blowout”, here are
a few tips about what to expect and what to do:
If a front tire fails, the flat tire will create a drag that
pulls the vehicle toward that side. Take your foot off the
accelerator pedal and grip the steering wheel firmly.
Steer to maintain lane position, and then gently brake to
a stop well out of the traffic lane.
A rear blowout, particularly on a curve, acts much like a
skid and may require the same correction you’d use
in a skid. In any rear blowout, remove your foot from the
accelerator pedal. Get the vehicle under control by
steering the way you want the vehicle to go.
It may be
very bumpy and noisy, but you can still steer. Gently
brake
to a stop - well off the road if possible.
Pressing the
AIR button will activate the inflator for ten If a tire goes flat, the next part shows how to use your
minutes. jacking equipment to change a flat tire safely.
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Customer Assistance information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Pontiac. Normally, any concerns with
the sales transaction or the operation of your vehicle
will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur.
If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE: Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level.
If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO: If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Pontiac Customer Assistance Center by calling
1-800-762-2737. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French). We encourage you
to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identification Number (This is available from
the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
When contacting Pontiac, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One first
if you
have a concern.
STEP THREE: Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However,
if you continue
to remain unsatisfied after following the procedure
outlined in Steps One and Two, you should file with the
GM/BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to
your Warranty and Owner Assistance Information
booklet for information on the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
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Transportation Options
Warranty service can generally be completed while you
wait. However,
if you are unable to wait Pontiac
helps minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes a one
way shuttle ride to a destination up to
10 miles from
the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement up to
$30 per day (five days maximum)
may be available for the use of public transportation
such as tax1 or bus. In
addition, snoulci you arrange
transportation through a friend or relative,
reimbursement for reasonable fuel expenses up to
$10 per day (five day maximum) may be available.
Claim amounts should reflect actual costs and be
supported by original receipts.
Courtesy Rental Vehicle
When your vehicle is unavailable due to overnight
warranty repairs, your dealer may arrange to provide
you with a courtesy rental vehicle or reimburse you for a
rental vehicle you obtained, at actual cost, up to a
maximum of
$30.00 per day supported by receipts.
This requires that you sign and complete a rental
agreement and meet state, local and rental vehicle
provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for fuel
usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage or rental
usage beyond the completion of the repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
Additional Program lnformation
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but it
is
A separate booklet entitled Warranty and Owner
Assistance lnformation
furnished with each new vehicle
provides detailed warranty coverage information.
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