197 Controls in detail
Useful features
Cigarette lighter
The lighter socket can be used to accom-
modate electrical accessories up to a
maximum of 180 W.
1Cigarette lighter
Switch on the ignition.
Push in the cigarette lighter1.
The lighter will pop out automatically
when hot.Heated steering wheel* (Canada
only–model SL 500)
The steering wheel heating warms up the
leather area of the steering wheel.
The lever is on the lower left-hand side of
the steering wheel.
1Switching on
2Indicator lamp
3Switching off
Warning!
G
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
When leaving the vehicle always remove the
key from the starter switch. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Unsuper-
vised use of vehicle equipment may cause
serious personal injury.
199 Controls in detail
Useful features
Lowering the hardtop
The hardtop can only be lowered when the
luggage cover is closed and the trunk lid is
completely opened.
Close the luggage cover.
Press button3.
The hardtop lowers. Button3 is dimly
lit.
Electrical outlet
An electrical outlet is located on the right
side of the trunk.
Turn the key in the starter switch to
position1 or2.
Flip up cover and insert electrical plug
(cigar lighter type).
Telephone*
Radio transmitters, such as a portable tele-
phone or a citizens band unit, should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
The external antenna must be approved by
Mercedes-Benz. Please contact an autho-
rized Mercedes-Benz Center for informa-
tion on the installation of an approved
external antenna. Refer to the radio trans-
mitter operation instructions regarding use
of an external antenna.
!Only close the trunk if the roof is com-
pletely lowered. Otherwise you could
damage the hardtop.
If you begin to close the trunk lid before
the hardtop is completely lowered, the
button3 will blink and a warning will
sound.
iThe electrical outlet can be used to ac-
commodate electrical consumers (e.g.
air pump, auxiliary lamps) up to a max-
imum of 180 W.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or serious
personal injury.
200 Controls in detailUseful features
You can take and place telephone calls us-
ing the
í
and
ì
buttons on the
steering wheel. To carry out other tele-
phone functions, use the control system
(
page 133).
See separate instruction manual for in-
structions on how to operate the tele-
phone.
Tele Aid
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his /her primary focus when driving. For
your safety and the safety of others, we rec-
o m m e n d t h a t y o u p u l l o v e r t o a s a f e l o c a t i o n
and stop before placing or taking a tele-
phone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road,
weather, and traffic conditions permit.
Some jurisdictions prohibit the driver from
using a cellular telephone while driving a ve-
hicle.
Only operate the COMAND (Cockpit Man-
agement and Data System)
1 if road, weath-
er, and traffic conditions permit.
1Observe all legal requirements
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is
covering a distance of approximately
44 feet (approximately 13.5 m) every sec-
ond.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
SOS button. Failure to complete either
of these steps will result in a system
that is not activated. If the system is
not activated the indicator lamp in the
SOS button stays on after turning key
in starter switch to position2, or press-
ing KEYLESS-GO* start/stop button (if
so equipped) twice to position2
(page 30) and the message
Tele Aid
not activated
will be shown in the
multifunction display for approx.
10 seconds.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
201 Controls in detail
Useful features
The Tele Aid system
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance and
information.
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press button
æ
and to lower,
press button
ç
.
To activate, press the SOS button, the
Roadside Assistance button
•
or
the Information button
¡
, depend-
ing on the type of response required.Shortly after the completion of your Ac-
quaintance Call, you will receive a user ID
and password via first call mail. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock, and
more.System self-check
Initially, after turning the key in the starter
switch to position 2, malfunctions are de-
tected and indicated (the indicator lamps
in the SOS button, the Roadside Assis-
tance button
•
and the Information
button
¡
stay on longer than
10 seconds or do not come on). The mes-
sage
Tele Aid – Visit workshop!
ap-
pears for approx. 10 seconds in the
multifunction display.
iThe SOS button is located above the in-
side rear view mirror.
The Roadside Assistance button
•
and the Information button
¡
are
located below the center armrest cov-
er.
!The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the Tele
Aid system may not function and if this
occurs, assistance must be summoned
by other means.
205 Controls in detail
Useful features
These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable,
Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.Information button
¡
Located below the center armrest cover is
the Information button
¡
.
Press and hold the button (for longer
than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
Info – Connecting call
will
appear in the multifunction display.
When the connection is established, the
message
Info – Call connected
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished the audio system mutes and the
message
Tele Aid – Info call active
appears in the multifunction display.
iThe indicator lamp in the Roadside As-
sistance button
•
remains illumi-
nated in red for approx. 10 seconds
during the system self-check after turn-
ing the key in the starter switch to
position2 (together with the SOS but-
ton and the Information button
¡
).
See system self-check (
page 201)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Roadside
Assistance button
•
is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
Roadside assistance –
Call failed
appears in the multifunc-
tion display.
Roadside Assistance calls can be ter-
minated using the
ì
button on the
multifunction steering wheel.
206 Controls in detailUseful featuresInformation regarding the operation of
your vehicle, the nearest Mercedes-Benz
Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).Upgrade Signals
The Tele Aid system processes calls using
the following priority.
Automatic emergency – First priority
Manual emergency – Second priority
Roadside assistance – Third priority
Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard, and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The COMAND system operation will
resume.
iThe indicator lamp in the Information
button
¡
remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning key in the
starter switch to position2 (together
with the SOS button and the Roadside
Assistance button
•
).
See system self-check (page 201)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Information
button
¡
is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
Info Call failed
appears in the multifunction display.
Information calls can be terminated us-
ing the
ì
button on the multifunc-
tion steering wheel.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Center and have
the system checked or contact the Re-
sponse Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Cana-
da) as soon as possible.
209 Controls in detail
Useful features
Programming or reprogramming the in-
tegrated remote control
Turn key in starter switch to position2.
Hold the end of the hand-held transmit-
ter of the device you wish to train
approximately 2 to 5 inches (5 cm to
12 cm) away from the surface of the in-tegrated remote control located on the
inside rear view mirror, keeping the in-
dicator lamp in view.
Using both hands, simultaneously
press the hand-held transmitter button
and the desired integrated remote con-
trol button. Do not release the buttons.
The indicator lamp on the integrated
remote control will flash, first slowly
and then rapidly. The rapid flashing
lamp indicates successful program-
ming of the new frequency signal.
When the indicator lamp flashes rapid-
ly, release both buttons.
To program the remaining two buttons,
repeat the steps.
Warning!
G
When programming a garage door opener,
the door moves up or down.
When programming or operating the remote
control, make sure there is no possibility of
anyone being injured by the moving door.iCertain types of garage door openers
are incompatible with the integrated
opener. If you should experience diffi-
culties with programming the transmit-
ter, contact your authorized
Mercedes-Benz Center, or call
Mercedes-Benz Customer Assistance
Center (in the USA only) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at
1-800-387-0100.
iFor operation in the USA only: This de-
vice complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
This device may not cause harmful
interference, and
this device must accept any inter-
ference received, including interfer-
ence that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority
to operate the equipment.
iIf, after repeated attempts, you do not
successfully program the integrated re-
mote control device to learn the signal
of the hand-held transmitter, the ga-
rage door opener could be equipped
with the “rolling code feature”.
211 Controls in detail
Useful features
Operation of remote control
Turn key in starter switch to position2.
Select and press the appropriate but-
ton to activate the remote controlled
device.
The integrated remote control trans-
mitter continues to send the signal as
long as the button is pressed – up to
20 seconds.
Erasing the remote control memory
Turn key in starter switch to position2.
Simultaneously hold down the left and
right side buttons for approximately
20 seconds, or until the control lamp
blinks rapidly.
The codes of all three channels are
erased.iIf you sell your vehicle, erase the codes
of all three channels.