2003 MERCEDES-BENZ S500 4MATIC display

240 Controls in detailUseful featuresInitiating an emergency call manually
1SOS button
Briefly press on the cover of the emer-
gency call button with the
inscription SOS above the inside rear
view mirror.
The cover opens.

Press SOS button1 briefly.
The indicator lamp in SOS button1 will
flash until the emergency call is con-
cluded.

Wait for a voice connection to the
Response Center.

Close cover1 after the emergency call
is concluded.Roadside Assistance button
•
Located below the center armrest cover is
the Roadside Assistance button
•
.

Press and hold the button (for longer
than 2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
ROADSIDE AS-
SISTANCE – CONNECTING CALL
will ap-
pear in the multifunction display.
When the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the multifunc-
tion display. The Tele Aid system will trans-
mit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.

241 Controls in detail
Useful features
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established, the audio
system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.
iThe indicator lamp in the Roadside As-
sistance button
•
remains illumi-
nated in red for approx. 10 seconds
during the system self-check after turn-
ing the key in the starter switch to
position2 (together with the SOS but-
ton and the Information button
¡
).
See system self-check (
page 238)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Roadside
Assistance button
•
is continuous-
ly illuminated and no voice connection
to the Response Center was estab-
lished, the Tele Aid system could not
initiate a Roadside Assistance call (e.g.
the relevant cellular phone network is
not available). The message
ROADSIDE
ASSISTANCE – CALL FAILED appears in
the multifunction display. Roadside As-
sistance calls can be terminated using
the
ì
button on the multifunction
steering wheel.

242 Controls in detailUseful featuresInformation button
¡
The information button
¡
is located be-
low the center armrest cover.

Press and hold the button (for longer
than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished, the audio system mutes and the
message
TELE AID – INFO CALL ACTIVE

appears in the multifunction display. Infor-mation regarding the operation of your ve-
hicle, the nearest Mercedes-Benz Center
or Mercedes-Benz USA products and ser-
vices is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp in the Information
button
¡
remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning the
SmartKey in the starter switch to
position2 (together with the SOS but-
ton and the Roadside Assistance
button
•
).
See System self-check (
page 238)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Information
button
¡
is continuously illuminat-
ed and no voice connection was estab-
lished to the Response Center, then the
Tele Aid system could not initiate an In-
formation call (e.g. the relevant cellular
phone network is not available). The
message
INFO – CALL FAILED
appears
in the multifunction display.
Information calls can be terminated us-
ing the
ì
button on the multifunc-
tion steering wheel.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Center and have
the system checked or contact the Re-
sponse Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Cana-
da) as soon as possible.

243 Controls in detail
Useful features
Upgrade Signals
The Tele Aid system processes calls using
the following priority:

Automatic emergency – First priority


Manual emergency – Second priority


Roadside Assistance – Third priority


Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard, and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The COMAND system operation will
resume.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing button
ì
on the multifunc-
tion steering wheel.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND sys-
tem audio is muted and the selected
mode (radio, tape or CD) pauses. The
optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked. Dis-
connect the coiled cord and place the
call. The COMAND navigation system
(if engaged) will continue to run. The
display in the instrument cluster is
available for use and spoken com-
mands are only available by pressing
the RPT button on the COMAND unit. A
pop-up window will appear in the CO-
MAND display to indicate that a
Tele Aid call is in progress.

244 Controls in detailUseful featuresRemote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the spare key is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen vehicle tracking services
In the event your vehicle was stolen:

Report the incident to the police.
The police will issue a numbered inci-
dent report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pulling the trunk re-
cessed handle again.

265 Operation
Engine compartment
Checking the engine oil level with the
control system
You can check the engine oil level on the
multifunction display.
Turn the SmartKey in the starter switch
to position2.
The standard display (
page 135) should
appear in the multifunction display.

Press button
k
or
j
on the
steering wheel until the following mes-
sage is seen in the multifunction dis-
play:
ENGINE OIL LEVEL
MEASURING NOW!
MEASURE. CORRECT
ONLY IF VEH. LEVEL
One of the following messages will sub-
sequently appear in the indicator:

E N G I N E O I L L E V E L
OK


A D D 1 . 0 Q T . T O
REACH MAX. OIL LEVEL!(Canada:
1.0 LITER
)


ADD 1.5 QTS. TO
REACH MAX. OIL LEVEL!(Canada:
1.5 LITERS
)


A D D 2 . 0 Q T S .
TO REACH MAX. OIL LEVEL!(Canada: 2
.0 LITERS
)

If necessary, add engine oil.
For adding oil see (
page 267).Other display messages
If the SmartKey is not turned to position 2
in the starter switch, the following mes-
sage will appear:
FOR ENGINE OIL LEVEL
SWITCH ON IGNITION!
Switch on the ignition.
If you see the message:
OBSERVE WAITING PERIOD
Wait five minutes before repeating
check procedure.
If you see the message:
ENGINE OIL LEVEL
NOT WHEN ENGINE ON!
Turn off the engine. If engine is at nor-
mal operating temperature, wait five
minutes before checking oil. If the en-
gine is not yet at normal operating tem-
perature, you must wait 30 minutes
before checking oil.

266 OperationEngine compartmentIf there is excessive engine oil with the en-
gine at normal operating temperature, the
following message will appear:ENGINE OIL LEVEL
REDUCE OIL LEVEL!
Have excess oil siphoned.
See “Practical hints” (
page 289) if the
engine oil level indicator lights up in the
display while the engine is running.
More information on engine oil can be
found in “Technical data” (page 357).Checking the engine oil level with the
oil dipstick (except S 430 4MATIC,
S 500 4MATIC, and S 600)
The engine oil level can be checked by ei-
ther oil dipstick1 or via the multifunction
display in the instrument cluster
(
page 265). The amount of engine oil
needed is shown more precisely on the op-
erating system display.
1Oil dipstick

Open the hood (
page 263).

Pull out oil dipstick1 (
page 267).

Wipe oil dipstick1 clean.

Fully insert oil dipstick1 into the dip-
stick guide tube, and remove after ap-
proximately three seconds to obtain
accurate reading.
The oil level is acceptable when it
leaves a line between the upper and
lower marks of oil dipstick 1.
For adding oil see (
page 267).
See “Practical hints” (page 289) if the
engine oil level indicator lights up in the
display while the engine is running.
iIf you want to interrupt the checking
procedure, press the
k
or
j
but-
ton on the multifunction steering
wheel.
iThe filling quantity between the upper
and lower marks on the oil dipstick is
approximately 2.1 US qt. (2.0 l).

268 OperationEngine compartmentTransmission fluid level
The transmission fluid level does not need
to be checked. If you notice transmission
fluid loss or gear shifting malfunctions,
have an authorized Mercedes-Benz Center
check the automatic transmission.Active Body Control* (ABC*) fluid level
Regular fluid level check is not required. If
you notice fluid leaks or malfunction mes-
sages in the multifunction display, have an
authorized Mercedes-Benz Center check
the ABC-system.
Coolant
The engine coolant is a mixture of water
and anticorrosion/antifreeze. To check
the coolant level, the vehicle must be
parked on level ground and the engine
must be cool.
Warning!
G
In order to avoid any possibly serious burns:

Use extreme caution when opening the
hood if there are any signs of steam or
coolant leaking from the cooling system,
or if the coolant temperature gauge indi-
cates that the coolant is overheated.


Do not remove pressure cap on coolant
reservoir if engine temperature is above
194°F (90°C). Allow engine to cool
down before removing cap. The coolant
reservoir contains hot fluid and is under
pressure.


Using a rag, slowly open the cap approx-
imately
1/2 turn to relieve excess pres-
sure. If opened immediately, scalding
hot fluid and steam will be blown out un-
der pressure.


Do not spill antifreeze on hot engine
parts. Antifreeze contains ethylene gly-
col which may burn if it comes into con-
tact with hot engine parts.