239 Controls in detail
Useful features
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
EMERGENCY CALL –
CONNECTING CALL
appears in the multifunc-
tion display. When the connection is estab-
lished, the message
EMERGENCY CALL –
CALL CONNECTED
appears in the multifunc-
tion display. All information relevant to the
emergency, such as the location of the ve-
hicle (determined by the GPS satellite loca-
tion system), vehicle model, identification
number and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
When a voice connection is established,
the audio system mutes and the message
TELE AID – EMERGENCY CALL ACTIVE
ap-
pears in the multifunction display. The Re-
sponse Center will attempt to determine
more precisely the nature of the accident
provided they can speak to an occupant of
the vehicle.The Tele Aid system is available if:
it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection,
and cellular air time
the relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
teriLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the re-
sponse center.
Warning!
G
If the indicator lamp in the SOS button is il-
luminated continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
EMERGENCY CALL –
CALL FAILED appears in the multifunction
display for approximately 10 seconds.
Should this occur, assistance must be sum-
moned by other means.
241 Controls in detail
Useful features
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established, the audio
system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.
iThe indicator lamp in the Roadside As-
sistance button
•
remains illumi-
nated in red for approx. 10 seconds
during the system self-check after turn-
ing the key in the starter switch to
position2 (together with the SOS but-
ton and the Information button
¡
).
See system self-check (
page 238)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Roadside
Assistance button
•
is continuous-
ly illuminated and no voice connection
to the Response Center was estab-
lished, the Tele Aid system could not
initiate a Roadside Assistance call (e.g.
the relevant cellular phone network is
not available). The message
ROADSIDE
ASSISTANCE – CALL FAILED appears in
the multifunction display. Roadside As-
sistance calls can be terminated using
the
ì
button on the multifunction
steering wheel.
242 Controls in detailUseful featuresInformation button
¡
The information button
¡
is located be-
low the center armrest cover.
Press and hold the button (for longer
than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished, the audio system mutes and the
message
TELE AID – INFO CALL ACTIVE
appears in the multifunction display. Infor-mation regarding the operation of your ve-
hicle, the nearest Mercedes-Benz Center
or Mercedes-Benz USA products and ser-
vices is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp in the Information
button
¡
remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning the
SmartKey in the starter switch to
position2 (together with the SOS but-
ton and the Roadside Assistance
button
•
).
See System self-check (
page 238)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Information
button
¡
is continuously illuminat-
ed and no voice connection was estab-
lished to the Response Center, then the
Tele Aid system could not initiate an In-
formation call (e.g. the relevant cellular
phone network is not available). The
message
INFO – CALL FAILED
appears
in the multifunction display.
Information calls can be terminated us-
ing the
ì
button on the multifunc-
tion steering wheel.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Center and have
the system checked or contact the Re-
sponse Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Cana-
da) as soon as possible.
243 Controls in detail
Useful features
Upgrade Signals
The Tele Aid system processes calls using
the following priority:
Automatic emergency – First priority
Manual emergency – Second priority
Roadside Assistance – Third priority
Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard, and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The COMAND system operation will
resume.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing button
ì
on the multifunc-
tion steering wheel.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND sys-
tem audio is muted and the selected
mode (radio, tape or CD) pauses. The
optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked. Dis-
connect the coiled cord and place the
call. The COMAND navigation system
(if engaged) will continue to run. The
display in the instrument cluster is
available for use and spoken com-
mands are only available by pressing
the RPT button on the COMAND unit. A
pop-up window will appear in the CO-
MAND display to indicate that a
Tele Aid call is in progress.
383 Technical terms
FSS
(F
lexible S
ervice S
ystem)
Service indicator in the multifunction
display that informs the driver when
the next vehicle maintenance service is
due.
Gear range
Number of gears which are available to
the automatic transmission for shifting.
The automatic gear shifting process
can be adapted to specific operating
conditions using the selector lever.
GPS
(G
lobal P
ositioning S
ystem)
Satellite-based system for relaying
geographic location information to and
from vehicles equipped with special re-
ceivers. Employs CD digital maps for
navigation.
Instrument cluster
The displays and indicator/warning
lamps in the driver’s field of vision, in-
cluding the tachometer, speedometer,
engine temperature and fuel gauge.KEYLESS-GO*
System for entering and operating the
vehicle without the use of a SmartKey.
Kickdown
Depressing the accelerator past the
point of resistance shifts the transmis-
sion down to the lowest possible gear.
This very quickly accelerates the vehi-
cle and should not be used for normal
acceleration needs.
Lock button
Button on the door which indicates
whether the door is locked or un-
locked. Pushing the lock button down
on an individual door from inside will
lock that door.
Memory function*
Used to store three individual seat,
steering wheel and mirror positions for
each SmartKey or, if so equipped, KEY-
LESS-GO* card.Menu
The control system displays are ar-
ranged in menus. Each menu contains
a number of commands for particular
systems. In the Audio menu, for exam-
ple, you will find the commands
Select
radio station
or Operate CD player
.
Using commands, you can directly
change the settings for your vehicle.
MON
(M
otor O
ctane N
umber)
The Motor Octane Number for gasoline
as determined by a standardized meth-
od. It is an indication of a gasoline's
ability to resist undesired detonation
(knocking). The average of both the
MON (Motor Octane Number) and
->RON (Research Octane Number) is
posted at the pump, also known as AN-
TI-KNOCK INDEX.
Multifunction display
Display field in the speedometer used
to present information provided by the
control system.
385 Technical terms
RON
(R
esearch O
ctane N
umber)
The Research Octane Number for gaso-
line as determined by a standardized
method. It is an indication of a gaso-
line's ability to resist undesired detona-
tion (knocking). The average of both
the ->MON (Motor Octane Number)
and RON (Research Octane Number) is
posted at the pump, also known as AN-
TI-KNOCK INDEX.
Shift lock
When the vehicle is parked, this lock
prevents the transmission selector le-
ver from being inadvertently moved out
of positionP without the SmartKey
turned and the brake pedal depressed.
SRS
(S
upplemental R
estraint S
ystem)
Seat belts, emergency tensioning de-
vice and airbags. Though independent
systems, they are closely interfaced to
provide effective occupant protection.Tele Aid System
(T
elematic A
larm I
dentification on
D
emand)
The Tele Aid system consists of three
types of response: automatic and man-
ual emergency, Roadside Assistance
and information. Tele Aid is initially ac-
tivated by completing a subscriber
agreement and placing an acquain-
tance call.
The Tele Aid system is operational pro-
viding that the vehicle’s battery is
charged, properly connected, not dam-
aged and cellular and GPS coverage is
available.
Telematics*
A combination of the terms “telecom-
munications” and “informatics.”
Tightening torque
Force times lever arm (e.g. a lug
wrench) with which threaded fasteners
such as wheel bolts are tightened.Tire speed rating
Part of a tire designation; indicates the
speed range for which a tire is ap-
proved.
Traction
Force exerted by the vehicle on the
road via the tires.
VIN
(V
ehicle I
dentification N
umber)
The number set by the manufacturer
and stamped on the body to uniquely
identify each vehicle produced.
Voice control system*
Voice control system for car phones,
portable cell phones and audio sys-
tems (radio, CD, etc.).
388 IndexAir conditioning
Turning off 184
Turning on 184
Air pressure see Tire inflation pressure 273
Air recirculation mode 180
Activating 180
Deactivating 181
Air vents, rear passenger compartment
Adjustable 186
Air volume
Adjusting 179
AIRBAG OFF indicator lamp 295
Airbags 57
BabySmart
TM airbag deactivation sys-
tem 69, 381
Children 58
Front 61
Passenger 61
Safety guidelines 60
Side impact 61
Window curtain 61
AIRMATIC 211
Alarm
Audible 75, 83
Canceling 83
Visual 82Alarm system
Anti-theft 82
Alignment bolt 341
Alignment bolt (vehicle tool kit) 323, 381
Antiglare
Automatic 168
Antilock brake system (ABS) 381
Anti-theft alarm system
Arming 83
Canceling alarm 83
Disarming 83
Anti-theft systems 82
Anti-theft alarm system 82
Immobilizer 82
Tow-away alarm 84
Aquaplaning see Hydroplaning 255
Armrest
Storage compartment in front of 225,
226, 227, 228
Ashtray 232
At the gas station 261
ATF (Automatic Transmission Fluid) 268
AUDIO menu 135
Selecting radio station 136
Audio system
CD mode 137Automatic antiglare for rear view mirror
168
Automatic central locking
Activating/deactivating (control sys-
tem) 155
Automatic climate control 174
Air recirculation mode 180
Defrosting 180
Rear window defroster 183
Setting the temperature 177
Automatic headlamp mode 121
Automatic lighting control
Activating 125
Deactivating 125
Automatic locking when driving 102
Automatic transmission 160
Accelerator position 165
Activating steering wheel gearshift
control 166
Comfortable program mode 164
Deactivating steering wheel gearshift
control 167
Emergency operation (Limp Home
Mode) 165
Fluid level 268
Gear ranges 162
391 Index
Closing
Cup holder 230
Glove box 224
Hood 264
Side windows 189
Side windows with KEYLESS-GO* 93
Sliding/pop-up roof 192, 330
Sliding/pop-up roof with KEY-
LESS-GO* 93, 190, 194
Sliding/pop-up roof with SmartKey
194
Trunk 97
Windows 188
Windows with KEYLESS-GO* 190, 194
Windows with SmartKey 190
Closing from the inside
Trunk 99
Closing sliding/pop-up roof
In an emergency 330
Cockpit 20, 381
Cockpit management and data system
(COMAND*) 382
COMAND* 382
COMAND* see separate operating instruc-
tionsCombination switch 123
High beam flasher 46, 123
Turn signals 46
Windshield wipers 47
Comfortable driving
Transmission program mode 164
Consumer information 378
Control and operation of radio transmitters
258
Control system 130, 382
AUDIO menu 135
Convenience submenu 155
Display digital speedometer 135
Distronic* menu 142
Functions 131, 134
Instrument cluster submenu 149
Lighting submenu 150
Malfunction memory menu 145
Menus 133, 134, 383
Multifunction display 130
Multifunction steering wheel 131
NAVI menu 142
Selecting radio system 136
Settings menu 146
Standard display menu 135
Submenus 132, 134TEL* menu 139
Trip computer menu 143
Vehicle submenu 154
Convenience submenu 155
Activating easy-entry/exit feature 156
Adjusting drive-dynamic seats 159
Setting key dependency 156
Setting parking position for exterior
rear view mirror 158
Coolant 268
Adding 269
Checking level 268
Messages in display 304, 305
Temperature 260
Temperature gauge 128
Warning lamp 305
Coolant level
Checking 268
Courtesy lighting 126
Cruise control 196, 382
Canceling 197
Driving downhill 197
Driving uphill 197
Fine adjustment 198
Lever 203
Setting current speed 197