2003 MERCEDES-BENZ S CLASS towing

ContentsAt the gas station............................... 261
Check regularly and before a
long trip ........................................ 262
Engine compartment.......................... 263
Hood ............................................ 263
Engine oil...................................... 264
Transmission fluid level ................ 268
Active Body Control* (ABC*)
fluid level ...................................... 268
Coolant......................................... 268
Battery ......................................... 270
Windshield washer system and
headlamp cleaning system* ......... 271
Tires and wheels ................................ 272
Important guidelines .................... 272
Life of tires ................................... 273
Direction of rotation ..................... 273
Checking tire inflation pressure ... 273
Rotating wheels............................ 277
Winter driving..................................... 278
Winter tires................................... 278
Block heater* ............................... 279
Snow chains ................................. 279Maintenance ...................................... 280
Clearing the service indicator....... 280
Service term exceeded ................ 280
Calling up the service indicator .... 281
Resetting the service indicator..... 281
Vehicle care ....................................... 282
Cleaning and care of vehicle ........ 282
Practical hints.................................. 289
What to do if …? ................................. 290
Lamps in instrument cluster......... 290
Lamp in center console ................ 295
Messages in the display ............... 296
Where will I find ...? ........................... 322
First aid kit ................................... 322
Vehicle jack, vehicle tool kit,
luggage bowl, spare wheel ........... 322
Unlocking/locking in an emergency .. 326
Unlocking the vehicle ................... 326
Locking the vehicle ...................... 327
Changing batteries ....................... 328
Fuel filler flap ............................... 329
Opening/closing in an emergency ..... 330
Sliding/pop-up roof ..................... 330Replacing bulbs ................................. 331
Bulbs ............................................ 331
Replacing bulbs for front lamps ... 333
Replacing bulbs for rear lamps .... 336
Replacing wiper blades ...................... 337
Removing ..................................... 337
Installing ...................................... 338
Flat tire .............................................. 339
Preparing the vehicle ................... 339
Mounting the spare wheel............ 339
Battery............................................... 344
Disconnecting the battery ............ 345
Removing the battery................... 345
Charging and reinstalling
battery ......................................... 345
Reconnecting the battery............. 345
Jump starting ..................................... 347
Towing the vehicle ............................. 349
Installing towing eye bolt ............. 351
Fuses ................................................. 353
Fuse boxes in passenger
compartment ............................... 353
Fuse boxes in engine
compartment ............................... 354
Emergency engine shut-down ...... 355

84 Safety and SecurityAnti-theft systemsTow-away alarm
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle.
Arming tow-away alarm
When you lock your vehicle, the tow-away
alarm is automatically armed after about
30 seconds.
When you unlock your vehicle, the
tow-away protection disarms automatical-
ly.Disarming tow-away alarm
To prevent triggering the tow-away alarm
feature, switch off the tow-away alarm be-
fore towing the vehicle, or when parking on
a surface subject to movement, such as a
ferry or auto train.
The switch is located on the center con-
sole.
1Tow-away alarm off switch
2Indicator lamp

Turn off the ignition and remove the
SmartKey.

Press switch1.
Indicator lamp2 in the switch lights up
briefly.

Exit vehicle and lock your vehicle with
the SmartKey or (vehicles with
KEYLESS-GO*) the lock button at each
door handle.
The tow-away alarm remains disarmed un-
til you lock your vehicle again.
iThe tow-away protection alarm is trig-
gered, for example, if the vehicle is lift-
ed on one side.
If the alarm stays on for more than
20 seconds, an emergency call is initi-
ated automatically by the Tele Aid sys-
tem, provided Tele Aid service was
subscribed to and properly activated
and that necessary cellular service and
GPS coverage are available.
iYou cannot disarm the tow-away alarm
if the ignition is turned on.

224 Controls in detailUseful features
Useful featuresInterior storage spaces Glove box
1Unlocked position
2Locked position
3Glove box lid release
Opening the glove box

Press glove box lid release3.
The glove box lid opens downward.
Closing the glove box

Push lid up to close.Storage compartment in the glove box
An AUX socket 1 is located on the left side
of the glove box. Portable audio devices
can be plugged in here. A storage compart-
ment is located in the cover of the glove
box. It can be used to store check cards,
pens, a flashlight, etc.
1AUX socket
2Storage compartment in glove box

Lightly press the marking on the lid of
storage compartment2.
The lid opens upward.
Warning!
G
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when stowing objects in the vehicle. Put lug-
g a g e o r c a r g o i n t h e t r u n k i f p o s s i b l e . D o n o t
pile luggage or cargo higher than the seat
backs.
Luggage nets cannot secure hard or heavy
objects.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
an accident.
iThe glove box can be locked and un-
locked with the mechanical key.

241 Controls in detail
Useful features
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established, the audio
system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.
iThe indicator lamp in the Roadside As-
sistance button
•
remains illumi-
nated in red for approx. 10 seconds
during the system self-check after turn-
ing the key in the starter switch to
position2 (together with the SOS but-
ton and the Information button
¡
).
See system self-check (
page 238)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Roadside
Assistance button
•
is continuous-
ly illuminated and no voice connection
to the Response Center was estab-
lished, the Tele Aid system could not
initiate a Roadside Assistance call (e.g.
the relevant cellular phone network is
not available). The message
ROADSIDE
ASSISTANCE – CALL FAILED appears in
the multifunction display. Roadside As-
sistance calls can be terminated using
the
ì
button on the multifunction
steering wheel.

289 Practical hints
What to do if …?
Where will I find ...?
Unlocking/locking in an emergency
Opening/closing in an emergency
Replacing bulbs
Replacing wiper blades
Flat tire
Battery
Jump starting
Towing the vehicle
Fuses

323 Practical hints
Where will I find ...?
The vehicle tool kit includes:

One pair of universal pliers


Two open-end wrenches


One hex-socket wrench


One interchangeable slot/Phillips
screwdriver


One towing eye bolt


One wheel wrench


One alignment bolt


One fuse extractor


One fuse chart for the main fuse box


Spare fusesVehicle jack
To prepare the vehicle jack for use

Remove the vehicle jack from the spare
wheel well under the trunk floor.

Push the crank handle up.

Turn the crank handle clockwise until it
engages (operational position).Storing the vehicle jack in the trunk

Retract the vehicle jack arm to the
base of the vehicle jack.

Push the crank handle up.

Turn the crank handle counterclock-
wise to the end of the stop (storage po-
sition).
!To prevent damage, always disengage
trunk floor handle from trunk lid and
lower trunk floor before closing the
trunk lid.

349 Practical hints
Towing the vehicle
Towing the vehicle
Mercedes-Benz recommends that the vehi-
cle be transported with all wheels off the
ground using flatbed or appropriate wheel
lift/dolly equipment. This method is pref-
erable to other types of towing.
When circumstances do not permit the
recommended towing methods, the vehi-
cle may be towed with all wheels on the
ground or front wheels raised (except vehi-
cles with 4MATIC*) only so far as neces-
sary to have the vehicle moved to a safe
location where the recommended towing
methods can be employed.
!Use flatbed or wheel lift/dolly equip-
ment with SmartKey in starter switch
turned to position0.
Do not tow with sling-type equipment.
Towing with sling-type equipment over
bumpy roads will damage radiator and
supports.
To prevent damage during transport,
do not tie down vehicle by its chassis or
suspension parts.
Switch off the tow-away alarm
(page 84) and the automatic central
locking (
page 102).
!Vehicles with automatic transmission
and/or 4MATIC*:
Do not tow-start the vehicle.!Vehicles with 4MATIC*:
Do not tow with one axle raised. Doing
so could damage the transfer case,
which is not covered by the Mer-
cedes-Benz Limited Warranty.
A l l w h e e l s m u s t b e o n o r o f f t h e g r o u n d .
Observe instructions for towing the ve-
hicle with all wheels on the ground.
!If the vehicle is towed with the front
axle raised (not permissible for vehicles
with 4MATIC*), the engine must be
shut off (SmartKey in starter switch
position0 or 1). Otherwise the ESP will
immediately be engaged and will apply
the rear wheel brakes.
When towing the vehicle with all wheels
on the ground, the selector lever must
be in positionN and the SmartKey
must be in starter switch position2.
When towing the vehicle with all wheels
on the ground or the front axle raised,
the vehicle may be towed only for dis-
tances up to 30 miles (50 km) and at a
speed not to exceed 30 mph
(50 km/h).

350 Practical hintsTowing the vehicle
!To be certain to avoid a possibility of
damage to the drive train, however, we
recommend the drive shaft be discon-
nected at the rear axle drive flange (ve-
hicles with 4MATIC*: disconnected at
the front and rear axle drive flanges) for
any towing beyond a short tow to a
nearby garage.
Warning!
G
If circumstances require towing the vehicle
with all wheels on the ground, always tow
with a tow bar if:

the engine will not run


there is a malfunction in the power sup-
ply or in the vehicle’s electrical system
as that will be necessary to adequately con-
trol the towed vehicle.
Prior to towing the vehicle with all wheels on
the ground, make certain that the SmartKey
is in starter switch position2.
If the SmartKey is left in starter switch
position0 for an extended period of time, it
can no longer be turned in the switch. In this
case, the steering is locked. To unlock, re-
move SmartKey from starter switch and re-
insert.
Warning!
G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle. Adapt your driving accordingly.iTo signal turns while being towed with
the hazard warning flasher in use, turn
SmartKey in starter switch to
position2 and activate the combina-
tion switch for the left or right turn sig-
nal in the usual manner – only the
selected turn signal will operate.
Upon canceling the turn signal, the haz-
ard warning flasher will operate again.