188 Controls in detailUseful featuresInformation button
¡
Located below the center armrest cover is
the Information button
¡
.
Press and hold the button (for longer
than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished the audio system mutes and the
message
TELE AID – INFO CALL ACTIVE
appears in the multifunction display. Infor-
mation regarding the operation of your ve-
hicle, the nearest Mercedes-Benz Light
Truck Center or Mercedes-Benz USA prod-
ucts and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only). Roadside Assistance calls can be ter-
minated using the
ì
button on the
multifunction steering wheel.
iThe indicator lamp in the Information
button
¡
remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning key in the
starter switch to position2 (together
with the SOS button and the Roadside
Assistance button
•
).
See system self-check (
page 184)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Information
button
¡
is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated us-
ing the
ì
button on the multifunc-
tion steering wheel.
189 Controls in detail
Useful features
Upgrade Signals
The Tele Aid system processes calls using
the following priority.
Automatic emergency – First priority
Manual emergency – Second priority
Roadside assistance – Third priority
Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the
appropriate indicator lamp will stop flash-
ing. The COMAND system operation will
resume.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remains illuminated (in red) at any
time, the Tele Aid system has detected
a fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Light Truck Cen-
ter and have the system checked or
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative, except
Roadside Assistance and Information
calls, which can also be terminated by
pressing button
ì
on the multifunc-
tion steering wheel.
191 Controls in detail
Useful features
Stolen vehicle tracking services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
objects.
1Indicator lamp
2, 3, 4Signal transmitter key
5Hand-held remote control trans-
mitter
Warning!
G
When programming a garage door opener,
the door moves up or down.
When programming or operating the remote
control make sure there is no possibility of
anyone being injured by the moving door.iCertain types of garage door openers
are incompatible with the integrated
opener. If you should experience diffi-
culties with programming the transmit-
ter, contact your authorized
Mercedes-Benz Center, or call
Mercedes-Benz Customer Assistance
Center (in the USA only) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at
1-800-387-0100.
198 OperationDriving instructionsPower assistanceBrakesTo help prevent brake disk corrosion after
driving on wet road surfaces (particularly
salted roads), it is advisable to brake the
vehicle with considerable force prior to
parking. The heat generated serves to dry
the brakes.
If your brake system is normally only sub-
jected to moderate loads, you should occa-
sionally test the effectiveness of the
brakes by applying above-normal braking
pressure at higher speeds. This will also
enhance the grip of the brake pads.If the parking brake is released and the
brake warning lamp in the instrument clus-
ter stays on and there is no audible warn-
ing (EBB), the brake fluid level in the
reservoir is too low.
Brake pad wear or a leak in the system may
be the reason for low brake fluid in the res-
ervoir.
Have the brake system inspected at an au-
thorized Mercedes-Benz Light Truck Cen-
ter immediately.
All checks and service work on the brake
system should be carried out by an autho-
rized Mercedes-Benz Light Truck Center.
Install only brake pads and brake fluid
recommended by Mercedes-Benz.Warning!
G
When the engine is not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to stop or steer the vehi-
cle.Warning!
G
After driving in heavy rain for some time
without applying the brakes or through wa-
ter deep enough to wet brake components
or salty road conditions, the first braking ac-
tion may be somewhat reduced and in-
creased pedal pressure may be necessary to
obtain expected braking effect. Maintain a
safe distance from vehicles in front.
Resting your foot on the brake pedal will
cause excessive and premature wear of the
brake pads.
It can also result in the brakes overheating,
thereby significantly reducing their effec-
tiveness. It may not be possible to stop the
vehicle in sufficient time to avoid an acci-
dent.
!Be very careful not to endanger other
road users when you apply the brakes.
Refer to the description of the Brake
Assist System (BAS) (
page 73).
204 OperationDriving instructionsRead this chapter carefully before you be-
gin off-road travel.
Familiarize yourself with the vehicle char-
acteristics and gear changing before you
attempt any difficult terrain off-road driv-
ing. We recommend that you start out with
easy off-road travel.Special driving features for off-road
driving
The following driving features are available
for specific kind of operation:
ABS (
page 71)
ESP (
page 75)
4-ETS (
page 74)
Differential lock (
page 145)
Transfer case (
page 141)
Off-road driving rules
Engage the transfer case in position
LOW before driving under off-road con-
ditions (
page 141).
If necessary activate differential locks
(page 145).
The ABS, BAS and ESP are switched off
automatically when the differential
locks are activated.
Fasten items being carried as securely
as possible (
page 173).
Never let the vehicle roll backwards in idle.
You may lose control of the vehicle if you
use only the service brake.
Sand, dirt, mud and other material having
friction property can cause exceptional wear
and tear as well as brake failure.
Have the brakes checked for dirt build-up
and cleaned. There is otherwise a risk that
full braking power may not be available in an
emergency.
iWhenever driving in off-road mode, we
recommend:
Keeping doors, tailgate, windows
and sliding/pop-up roof closed.
Switching cruise control off.
!Observe the following during off-road
driving:
Adjust vehicle speed to condition of
terrain. The more uneven, rutty and
steeper the terrain, the lower the
speed should be. Drive through wa-
ter slowly at an even speed, avoid-
ing a bow wave.
Be especially careful when driving
in unknown territory. It may be nec-
essary to get out of the vehicle and
scout the path you intend to take.
Watch out for obstacles, such as
rocks, holes, tree stumps and ruts.
206 OperationDriving instructionsDriving in steep terrainSlope angle127°
236°
Comply with the warnings
(page 203) and rules for off-road
driving (
page 204).
Driving on embankments, slopes and
other steep inclines should only be
done straight up or downhill, i.e. in the
line of gravity. Maximum vehicle climb-
ing ability is a 80% grade.
Select gear range2 or1 on the auto-
matic transmission (
page 137).
Drive slowly.
Utilize the engine’s braking power
when descending a slope, observe the
engine speed (do not overrev the en-
gine). Apply the service brake as need-
ed.
Check the brakes after a lengthy down-
grade drive.
Traction in steep terrain
Be easy on the accelerator and watch for
continuous wheel traction when driving in
steep terrain.Driving across a hilltop
Decelerate just ahead of a hilltop (do not
select gear rangeN), to prevent the vehi-
cle from speeding up too much after climb-
ing a hill.
Use the momentum of the vehicle to drive
across the hilltop.
After climbing a hill, driving in this manner
prevents the vehicle from:
jumping across the hilltop
loosing its forward momentum.
speeding up too much after climbing
the hill.
iThe 4-ETS helps greatly when starting
out on a steep incline when the front
wheels have then the tendency to slip
due to the weight shifting away the
front axle.The 4-ETS recognizes the sit-
uation and limits the torque for the
front wheels by braking them. Simulta-
neously the torque for the rear wheels
is provided.
207 Operation
Driving instructions
Driving downhill
Select gear range1 on the automatic
transmission (
page 137).
Drive downhill observing the same
rules as driving uphill (
page 206).Driving through water
119 in (48 cm)
Before driving through water, deter-
mine its depth.
It should not be deeper than approxi-
mately 19 in (48 cm).
Comply with the warnings
(page 203) and rules for off-road
driving (
page 204).
Switch off the exterior lamps as well as
the climate control.
Select gear range2 or1 on the auto-
matic transmission (
page 137).
Enter the water only at a shallow spot,
driving at walking speed.
Do not stop vehicle immersed in water,
and do not shut off the engine.
There is a very high level of driving re-
sistance in water. The surface is slip-
pery and may not be firm, making
pulling away in water difficult and dan-
gerous.
Clean mud off the tire tread after driv-
ing through water.
To dry the brakes, apply pressure to the
brake pedal several times after leaving
the water.
!Only apply the service brake if the vehi-
cle travels straight downhill, i.e. in the
line of gravity.iThe special LOW RANGE – ABS setting
allows for precise and brief (cyclical)
blocking of the front wheels, permitting
them to dig into loose ground.
Remember that, when stopped, the
front wheels slide across a surface and
thus lose their ability to steer the vehi-
cle.
!Never accelerate before driving into
the water. The bow wave could force
water into the engine and auxiliary
equipment, thus damaging them.
211 Operation
Driving instructions
Telephones and two-way radios
Radio transmitters, such as a portable tele-
phone or a citizens band unit should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
Refer to the radio transmitter operation in-
structions regarding use of an external an-
tenna.
Driving abroad
Abroad, there is a widely-spread
Mercedes-Benz service network at your
disposal. If you plan to drive into areas
which are not listed in the index of your
Mercedes-Benz Light Truck Center directo-
ry, you should request pertinent informa-
tion from your authorized Mercedes-Benz
Light Truck Center.Catalytic converter
Your Mercedes-Benz is equipped with
monolithic type catalytic converters, an
important element in conjunction with the
oxygen sensors to achieve substantial con-
trol of the pollutants in the exhaust emis-
sions. Keep your vehicle in proper
operating condition by following our rec-
ommended maintenance instructions as
outlined in your Service Booklet.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.
!To prevent damage to the catalytic con-
verters, use only premium unleaded
gasoline in this vehicle.
Any noticeable irregularities in engine
operation should be repaired promptly.
Otherwise, excessive unburned fuel
may reach the catalytic converter,
causing it to overheat and start a fire.Warning!
G
As with any vehicle, do not idle, park or op-
erate this vehicle in areas where combusti-
ble materials such as grass, hay or leaves
can come into contact with the hot exhaust
system, as these materials could be ignited
and cause a vehicle fire.