2003 MERCEDES-BENZ E-CLASS trunk

218 Controls in detailLoading
Connect snap hook1 of front strap to
eye2 located on center tunnel in front
of rear seat bench.Unloading and folding

Loosen strap, open clasp by pressing
tabs together (arrows).

Unload skis.

Close flap in trunk.

Fold and flatten ski sack lengthwise
and place folded ski sack inside recess
of backrest.

Close ski sack compartment cover.
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219 Controls in detail
Loading
Removal of ski sack
For removal of the ski sack we recommend
that you contact an authorized Mer-
cedes-Benz Center.
Split rear bench seat*
To expand the trunk, you can fold down the
left and right rear seat backrests.
The two sections can be folded down sep-
arately to enlarge the trunk.
When transporting long items, the folding
front passenger seat* can be folded for-
ward, and you can remove the rear seat
cushions.
Warning!
G
Never drive vehicle with trunk open while
the ski sack is removed. Deadly carbon
monoxide (CO) gases may enter vehicle in-
terior, resulting in unconsciousness and
death.iTo prevent unauthorized persons from
access to the trunk, always close the
cover.
Warning!
G
When expanding the luggage compartment,
always fold the seat cushions fully forward.
Unless you are transporting cargo, the back-
rests must remain properly locked in the up-
right position.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
Always use the cargo tie down rings
(page 225).
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220 Controls in detailLoadingFolding the backrest forward
1Release handle
Pull release handle1.
The seat cushion automatically springs
upward slightly.1Seat cushion
2Seat backrest

Grip the back of seat cushion1 and
fold forward.

Push the rear seat head restraints all
the way in.

Pull the handle in the trunk.
The seat backrest is released and the
head restraints fold back.

Fold the seat backrest forward.
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221 Controls in detail
Loading
Returning seat backrest to original po-
sition
1Seat cushion
2Seat backrest
Swing seat backrest2 to the rear until
it engages.

Swing seat cushion1 to the rear and
press the center front of the cushion
until it audibly engages.

Swing the head restraint forward by
hand until it engages.
Warning!
G
Always lock backrest in its upright position
when rear seat bench is occupied, or the ex-
tended trunk compartment is not in use.
Check for secure locking by pushing and
pulling on the backrest.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when transporting cargo.
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224 Controls in detailLoadingLoading instructions
The total load weight including vehicle oc-
cupants and luggage/cargo should not ex-
ceed the vehicle capacity weight indicated
on the certification tag which can be found
on the left door pillar.The handling characteristics of a fully load-
ed vehicle depend greatly on the load dis-
tribution. It is therefore recommended to
load the vehicle according to the illustra-
tions shown, with the heaviest items being
placed towards the front of the vehicle.
Always place items being carried against
front or rear seat backrests, and fasten
them as securely as possible.
The heaviest portion of the cargo should al-
ways be kept as low as possible since it in-
fluences the handling characteristics of
the vehicle.
Warning!
G
Always fasten items being carried as secure-
ly as possible.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle and can cause in-
jury to vehicle occupants unless the items
are securely fastened in the vehicle.
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when transporting cargo. Put luggage or car-
go in the trunk if possible. Do not pile lug-
gage or cargo higher than the seat backs.
Do not place anything on the shelf below the
rear windows.
Never drive vehicle with trunk open. Deadly
carbon monoxide (CO) gases may enter ve-
hicle interior resulting in unconsciousness
and death.
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226 Controls in detailUseful features
Useful featuresInterior storage spaces Parcel net in front passenger footwell
A small convenience parcel net is located
in the front passenger footwell. It is for
small and light items, such as road maps,
mail, etc.Glove box
1Glove box lid release
2Compartment for mobile phone/glass-
es
Opening the glove box

Push lid release1.
The glove box lid opens downward.
Closing the glove box

Push lid up to close.
Warning!
G
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when stowing objects in the vehicle. Put lug-
gage or cargo in the trunk if possible. Do not
pile luggage or cargo higher than the seat
backs. Do not place anything on the shelf
below the rear window.
Luggage nets cannot secure hard or heavy
objects.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
an accident.
Warning!
G
The parcel net is intended for storing
light-weight items only.
Heavy objects, objects with sharp edges or
fragile objects may not be transported in the
parcel net.
The parcel net cannot protect transported
goods in the event of an accident.
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241 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. key inside vehicle), and the
reserve key is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the multi-
function display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing buttonì on the multifunc-
tion steering wheel.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND* sys-
tem audio is muted and the selected
mode (radio, tape or CD) pauses. The
optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked. Dis-
connect the coiled cord and place the
call. The COMAND* navigation system
(if engaged) will continue to run. The
display in the instrument cluster is
available for use, and spoken com-
mands are only available by pressing
the RPT button on the COMAND* unit.
A pop-up window will appear in the CO-
MAND* display to indicate that a
Tele Aid call is in progress.
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242 Controls in detailUseful featuresThe Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen vehicle tracking services
In the event your vehicle was stolen:

Report the incident to the police.
The police will issue a numbered inci-
dent report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.Info Services* (except Canada)
Info Services categories include news,
sports, stocks, weather and calendar re-
minders. Choices can be selected via
www.mbusa.com or by calling
1-800-For-MERCedes (1-800-367-6372).
To request Info Services:

Press the SVC button on the
COMAND* system.

Select
SEND NEW REQUEST FOR INFO
SERVICE.
NEW INFO SERVICE REQUEST TRANSMIT-
TED
will appear in the COMAND* dis-
play and call status messages will
appear in the multifunction display.
Once information is available, the mes-
sage NEW INFO RECEIVED! READ LATER
WHEN STOPPED?
will appear.

Select
YES
.

With the vehicle stopped in a safe loca-
tion, press SVC.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
EMERGENCY CALL –
CALL CONNECTED
will appear in the mul-
tifunction display to indicate receipt of
the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must wait
15 minutes before pulling the trunk re-
cessed handle again.
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