Page 276 of 384

276 Practical hintsWhat to do if …?Display
Possible cause
Possible solution
F
CHIP CARD
CHECK BATTERY
KEYLESS-GO*card batteries are dis-
charged.
Change the batteries (
page 299).
CHIP CARD
NOT RECOGNIZED!
KEYLESS-GO*card is not recognized while
the engine is running because
the card is not in the vehicle
there is strong radio-frequency interfer-
ence
Stop the vehicle as soon as it is safe
to do so.
Search for the card.
Otherwise the vehicle cannot be central-
ly locked nor can the engine be started
again after it has been stopped.
KEYLESS-GO*card is momentarily not rec-
ognized.
Change the position of the card in
the vehicle.
Operate the vehicle with the key in
the starter switch if necessary.
CHIP CARD
DETECTED IN VEHICLE
KEYLESS-GO*card left in the vehicle was
recognized while locking the vehicle from
the outside.
Take the card out of the vehicle.
CHIP CARD
VISIT WORKSHOP!
The KEYLESS-GO* system is malfunction-
ing.
Visit an authorized Mercedes-Benz
Center as soon as possible.
Page 277 of 384

277 Practical hints
What to do if …?
Display
Possible cause
Possible solution
F
CHIP CARD
DO NOT FORGET
This display appears (for a maximum of
60 seconds) if the driver’s door is opened
with the engine shut off and no key in the
starter switch.
Message is only a reminder.
Insert key in the starter switch.
Take the KEYLESS-GO*card with you
when leaving the vehicle.
B
COOLANT
CHECK LEVEL!
The coolant level is too low.
Add coolant (
page 242).
If you have to add coolant frequently,
have the cooling system checked by
an authorized Mercedes-Benz Cen-
ter.
Warning!
G
Do not spill antifreeze on hot engine parts.
Antifreeze contains ethylene glycol which
may burn if it comes into contact with hot
engine parts. You can be seriously burned.
!Do not ignore the low engine coolant
level warning. Extended driving with
the message and symbol displayed
may cause serious engine damage not
covered by the Mercedes-Benz Limited
Warranty.
Do not drive without a sufficient
amount of coolant in the cooling sys-
tem. The engine will overheat, causing
major engine damage.
Page 280 of 384

280 Practical hintsWhat to do if …?Display
Possible cause
Possible solution
G
DISPLAY MALFUNCTION
VISIT WORKSHOP!
The instrument cluster display is malfunc-
tioning.
Continue driving with added caution.
Visit an authorized Mercedes-Benz
Center as soon as possible.
DISTRONIC
EXTERNAL INTERFERENCE
REACTIVATE!
Distronic* is switched off and is temporari-
ly unavailable.
Try activating Distronic* again later.
CLEAN SENSOR!
SEE OPERATOR'S MAN.
Distronic* is switched off because the Dis-
tronic* cover in the radiator grille is dirty.
Clean the Distronic* cover in the ra-
diator grille (
page 259).
Restart the vehicle.
VISIT WORKSHOP!
Distronic* is malfunctioning or the display
is malfunctioning.
Visit an authorized Mercedes-Benz
Center as soon as possible.
J
DOOR OPEN!
You are attempting to drive with one or
more doors open.
Close the doors.
P
SHIFT
TO P
You have turned off the engine with the
KEYLESS-GO* start/stop button and
opened the driver’s door.
Place the selector lever in positionP.
?
VISIT WORKSHOP!
There may be a malfunction in the:
Fuel injection system
Ignition system
Exhaust system
Fuel system
Visit an authorized Mercedes-Benz
Center as soon as possible.
Page 297 of 384
297 Practical hints
Unlocking/locking in an emergency
Unlocking/locking in an emergency
Unlocking the vehicle
Unlocking the driver’s door
If you are unable to unlock the driver’s
door using the SmartKey, open the door
using the mechanical key.
1Mechanical key locking tab
2Mechanical key
Move locking tab1 in direction of ar-
row and slide the mechanical key out of
the housing.
Unlock the door with the mechanical
key. To do so, push the mechanical key
in the lock until it stops and turn it to
the left (position1).
iUnlocking your vehicle with the me-
chanical key will trigger the anti-theft
alarm system. To cancel the alarm, do
one of the following:
Press button
Œ
or
‹
on the
SmartKey.
Insert the key in the starter switch.
If KEYLESS-GO* card present,
press the KEYLESS-GO* start/stop
button.
Page 298 of 384

298 Practical hintsUnlocking/locking in an emergencyUnlocking the trunk
If you are unable to unlock the trunk with
the SmartKey, open the trunk with the me-
chanical key as follows:Trunk lock
Insert the mechanical key into the
trunk lid lock.
Turn the key counterclockwise to
position1.
Press trunk lid lock2.
The trunk lid swings open.
Locking the vehicle
If you are unable to lock the vehicle with
the SmartKey, lock it with the mechanical
key as follows:
Close the passenger door and the trunk
lid.
Press the central locking switch in the
center console (
page 95).
Check to see whether the locking knob
on the passenger door is still visible. If
necessary push it down manually.
Lock the driver’s door with the me-
chanical key.
Lock the trunk lid if necessary with the
mechanical key (
page 90).
!The trunk lid swings open automatical-
ly. Always make sure that there is suffi-
cient overhead clearance. A minimum
height clearance of 6.1 ft (1.90 m) is re-
quired to open the trunk lid. iUnlocking your vehicle with the me-
chanical key will trigger the anti-theft
alarm system. To cancel the alarm, do
one of the following:
Press button
Œ
or
‹
on the
SmartKey.
Insert the key in the starter switch.
If KEYLESS-GO* card present,
press the KEYLESS-GO* start/stop
button (
page 33).
Page 300 of 384
300 Practical hintsUnlocking/locking in an emergencyKEYLESS-GO* card
1Battery cover
Replacement batteries: Lithium, type
CR 2025 or equivalent.
Pry open cover 1 (e.g. by using a nar-
row blade screw driver).
Remove the batteries.
Install new batteries as indicated by
the “+” and “–” markings in the KEY-
LESS-GO card.
Replace battery cover 1.
Fuel filler flap
In an emergency, the fuel filler flap can
only be opened from the trunk. The release
knob is located on the right-hand side in
the trunk.
1Release knob
Open the trunk with the mechanical
key (
page 298).
Remove the battery cover and the trim
inside the trunk on the right-hand side.
Pull release knob 1 (arrow) flap.
The fuel filler flap can be opened.
Page 313 of 384

313 Practical hints
Battery
Battery
Warning!
G
Failure to follow these instructions can re-
sult in severe injury or death.
Never lean over batteries while connecting,
you might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking etc.
!Never loosen or detach battery termi-
nal clamps while the engine is running
or the key is in the starter switch. Oth-
erwise the alternator and other elec-
tronic components could be severely
damaged.
Have the battery checked regularly by
an authorized Mercedes-Benz Center.
Refer to Service Booklet for mainte-
nance intervals or contact your autho-
rized Mercedes-Benz Center for further
information.Warning!
G
Do not place metal objects on the battery as
this could result in a short circuit.
Use leak-proof battery only to avoid the risk
of acid burns in the event of an accident.
Warning!
G
With a disconnected battery
y o u w i l l n o l o n g e r b e a b l e t o t u r n t h e k e y
in the starter switch and pressing the
KEYLESS-GO* start/stop button on the
selector lever will have no effect
the selector lever will remain locked in
positionP
Page 320 of 384

320 Practical hintsTowing the vehicle
iTo signal turns while being towed with
the hazard warning flasher in use, turn
key in starter switch to position2 and
activate the combination switch for the
left or right turn signal in the usual
manner – only the selected turn signal
will operate.
Upon canceling the turn signal, the haz-
ard warning flasher will operate again.
!When towing the vehicle with all wheels
on the ground, please note the follow-
ing:
With the automatic central locking acti-
vated and the key in starter switch
position2, or KEYLESS-GO* start/stop
button in position2, the vehicle doors
lock if the left front wheel as well as the
right rear wheel are turning at vehicle
speeds of approx. 9 mph (15 km / h) or
more.
Switch off the tow-away alarm
(page 78).
To prevent the vehicle door locks from
locking, deactivate the automatic cen-
tral locking (
page 139).
Towing of the vehicle should only be
done using the properly installed tow-
ing eye bolt. Never attach tow cable,
tow rope or tow rod to the vehicle chas-
sis, frame or suspension parts.
iThe selector lever will remain locked in
positionP and the key will not turn in
the starter switch if the battery is dis-
connected or discharged. See notes on
the battery (
page 313) or on jump
starting (
page 316).