2003 MERCEDES-BENZ C320 WAGON maintenance

12 IntroductionOperator’s ManualMaintenance
The Service Booklet describes all the nec-
essary maintenance work which should be
performed at regular intervals.
Always have the Service Booklet with you
when you take the vehicle to your autho-
rized Mercedes-Benz Center for service.
The service advisor will record each ser-
vice in the booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to
the toll-free Roadside Assistance number
1-800-FOR-MERCedes (in the USA)
1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz Cus-
tomer Assistance Representatives
24 hours a day, 365 days a year.
For additional information refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure in your glove box.
Change of address or ownership
If you change your address, be sure to
send in the “Change of Address Notice”
found in the Service and Warranty Informa-
tion Booklet, or simply call the
Mercedes-Benz Customer Assistance
Center (in the USA) at
1-800-FOR-MERCedes, or Customer Ser-
vice (in Canada) at 1-800-387-0100. It is in
your own interest that we can contact you
should the need arise.
If you sell your Mercedes, please leave all
literature with the vehicle to make it avail-
able to the next operator.
If you bought this vehicle used, be sure to
send in the “Notice of Purchase of Used
Car” found in the Service and Warranty In-
formation Booklet, or call the
Mercedes-Benz Customer Assistance Cen-
ter (in the USA) at 1-800-FOR-MERCedes,
or Customer Service (in Canada) at
1-800-387-0100.
S203 MY03_A.book Page 12 Tuesday, January 28, 2003 2:22 PM

115 Controls in detail
Control system
Malfunction memory menu
Use the malfunction memory menu to scan
malfunction and warning messages that
may be stored in the system. What infor-
mation is shown in the display depends on
whether malfunctions have actually oc-
curred.

Press button
è
or
ÿ
repeatedly
until you see the malfunction message
memory in the display.
No malfunction messages
If no malfunctions have occurred, the mes-
sage in the display is:
NO MALFUNCTIONMalfunctions have occurred
If malfunctions have occurred, you will see
the number of malfunctions in the display:
1Number of malfunctions
Press button
k
or
j
.
The stored messages will now be dis-
played in order. See the “Practical
hints” section for malfunction and
warning messages (
page 260).Should any malfunctions occur while driv-
ing, the number of malfunctions will reap-
pear in the display when the key in the
starter switch is turned to position0 or re-
moved from the starter switch.
Warning!
G
Malfunction and warning messages are only
indicated for certain systems and are inten-
tionally not very detailed. The malfunction
and warning messages are simply a remind-
er with respect to the operation of certain
systems and do not replace the owner’s
and/or driver’s responsibility to maintain
the vehicle’s operating safety by having all
required maintenance and safety checks
performed on the vehicle and by bringing
the vehicle to an authorized Mercedes-Benz
Center to address the malfunction and
warning messages (
page 260).
iThe message memory will be cleared
when you turn the key in the starter
switch to position1 or2. You will then
only see high-priority messages in the
multifunction display (
page 260).
S203 MY03_A.book Page 115 Tuesday, January 28, 2003 2:22 PM

221 Operation
The first 1 000 miles (1 500 km)
Driving instructions
At the gas station
Engine compartment
Tires and wheels
Winter driving
Maintenance
Vehicle care
S203 MY03_A.book Page 221 Tuesday, January 28, 2003 2:22 PM

223 Operation
Driving instructions
Driving instructions
Drive sensibly – save fuel
Fuel consumption, to a great extent, de-
pends on driving habits and operating con-
ditions.
To save fuel you should:

Keep tires at the recommended infla-
tion pressures.


Remove unnecessary loads.


Allow engine to warm up under low
load use.


Avoid frequent acceleration and decel-
eration.


Have all maintenance work performed
at regular intervals by an authorized
Mercedes-Benz Center.
Fuel consumption is also increased by driv-
ing in cold weather, in stop-and-go traffic,
on short trips and in hilly country.
Drinking and driving
PedalsPower assistance
Warning!
G
Drinking and driving and/or taking drugs
and driving are very dangerous combina-
tions. Even a small amount of alcohol or
drugs can affect your reflexes, perceptions
and judgement.
The possibility of a serious or even fatal ac-
cident is sharply increased when you drink
or take drugs and drive.
Please don’t drink or take drugs and drive or
allow anyone to drive after drinking or taking
drugs.
Warning!
G
Keep driver’s foot area clear at all times. Ob-
jects stored in this area may impair pedal
movement.Warning!
G
With the engine not running, there is no
power assistance for the steering system. In
this case, it is important to keep in mind that
a considerably higher degree of effort is nec-
essary to steer the vehicle.
S203 MY03_A.book Page 223 Tuesday, January 28, 2003 2:22 PM

230 OperationDriving instructionsControl and operation of radio trans-mitter
COMAND*, radio and telephone*Telephones* and two-way radios
Radio transmitters, such as a portable tele-
phone or a citizens band unit should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
Refer to the radio transmitter operation in-
structions regarding use of an external an-
tenna.
Catalytic converter
Your Mercedes-Benz is equipped with
monolithic type catalytic converters, an
important element in conjunction with the
oxygen sensors to achieve substantial con-
trol of the pollutants in the exhaust emis-
sions. Keep your vehicle in proper
operating condition by following our rec-
ommended maintenance instructions as
outlined in your Service Booklet.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle safely.
Only operate the COMAND (Cockpit Man-
agement and Data System), radio or tele-
phone
1 if road, weather and traffic
conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of approximately
44 feet (approximately 13.5 m) every sec-
ond.
1Observe all legal requirements.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.
!To prevent damage to the catalytic con-
verters, use only premium unleaded
gasoline in this vehicle.
Any noticeable irregularities in engine
operation should be repaired promptly.
Otherwise, excessive unburned fuel
may reach the catalytic converter,
causing it to overheat and start a fire.
S203 MY03_A.book Page 230 Tuesday, January 28, 2003 2:22 PM

246 OperationMaintenance
MaintenanceWe strongly recommend that you have
your vehicle serviced by your authorized
Mercedes-Benz Center, in accordance with
the Service Booklet at the times called for
by the FSS (Flexible Service System).
Failure to have the vehicle maintained in
accordance with the Service Booklet at the
designated times /mileage called for by
the FSS may result in vehicle damage not
covered by the Mercedes-Benz Limited
Warranty.
FSS will notify you when your next service
is due.
Approximately one month before your next
service is due, one of the following mes-
sages will appear in the multifunction dis-
play while you are driving or when you
switch on the ignition (example service A):SERVICE A IN XX DAYS
SERVICE A IN XX MILES (KM)
SERVICE A DUE NOW!
The type of service due is indicated in the
speedometer display field:9
Minor service (A)
½
Major service (B)
Clearing the service indicator
The service indicator is automatically
cleared

after 10 seconds when you switch on
the ignition or when reaching the ser-
vice threshold while driving


after 30 seconds, once the suggested
service term has passed
You can also clear it yourself.

Press the reset knob on the instrument
cluster (
page 22).
Service term exceeded
If you have exceeded the suggested ser-
vice term, you will see the following mes-
sage in the multifunction display:SERVICE A EXCEEDED BY XX DAYS
SERVICE A EXCEEDED BY XX MILES (KM)The Mercedes-Benz Center will reset the
service indicator following a completed
service.
iThe interval between services depends
on your driving habits. A gentle driving
style, moderate engine speeds and the
avoidance of short distance trips will
lengthen the interval between services.
S203 MY03_A.book Page 246 Tuesday, January 28, 2003 2:22 PM

247 Operation
Maintenance
Calling up the service indicator
Switch ignition on.
The standard display of the control sys-
tem appears (
page 112).

Press button
k
or
j
on the mul-
tifunction steering wheel until the FSS
indicator appears in the multifunction
display.
Resetting the service indicator
In the event that the service on your vehi-
cle is not carried out by an authorized
Mercedes-Benz Center, you can reset the
service indicator yourself.
Switch ignition on.
The standard display of the control sys-
tem appears (
page 112).

Press button
k
or
j
on the mul-
tifunction steering wheel until the FSS
indicator appears in the multifunction
display.

Press the reset knob for about four
seconds.
This message appears in the tachome-
ter:DO YOU WANT TO RESET SERVICE INTER-
VAL? CONFIRM BY PRESSING RESET (R)
BUTTON

To confirm, hold down the reset knob
until you hear a signal.The service indicator now displays the
reset interval.
iIf the battery is disconnected, the days
of disconnection will not be included in
the count shown by the service indica-
tor. To arrive at the true service dead-
line, you will need to subtract these
days from the days shown in the ser-
vice indicator.
Do not confuse the service indicator
with the engine oil level indicator
:
.
iIf the service indicator was inadvertent-
ly reset, have a Mercedes-Benz Center
correct it.
Only reset if the proper service has
been performed. Resetting the system
without performing the proper service
as called for by the FSS will cause the
FSS to incorrectly determine the next
service interval which will result in en-
gine damage not covered by the
Mercedes-Benz Limited Warranty.
S203 MY03_A.book Page 247 Tuesday, January 28, 2003 2:22 PM

318 Technical dataSpare parts serviceThe “Technical data” section provides the
necessary technical data for your vehicle.
Spare parts serviceAll authorized Mercedes-Benz Centers
maintain a stock of original spare parts re-
quired for maintenance and repair work. In
addition, strategically located parts distri-
bution centers provide quick and reliable
parts service.
More than 300 000 different spare parts
for Mercedes-Benz models are available.
Mercedes-Benz original spare parts are
subjected to stringent quality inspections.
Each part has been specifically developed,
manufactured or selected for and adapted
to Mercedes-Benz vehicles.
Therefore, Mercedes-Benz original spare
parts should be installed.
!The use of non-genuine parts and ac-
cessories not authorized by
Mercedes-Benz could damage the vehi-
cle, which is not covered by the
Mercedes-Benz Limited Warranty, or
could compromise the vehicle’s dura-
bility or safety.
S203 MY03_A.book Page 318 Tuesday, January 28, 2003 2:22 PM