2003 MERCEDES-BENZ C320 Owner's Manual

17 Introduction
Problems with your vehicle
Problems with your vehicle
If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to
immediately contact your authorized Mercedes-Benz Center to have the problem diagnosed and corrected if required. If the matter is
not handled to your satisfaction, please discuss the problem with the Mercedes-Benz Center management, or if necessary contact us
at one of the following addresses:
In the USA:
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada:
Customer Relations Department
Mercedes-Benz Canada, Inc.
849 Eglinton Avenue East
Toronto, Ontario, M4G 2L5

18 IntroductionReporting safety defects
Reporting safety defectsFor the USA only:
The following text is published as required of manufacturers under Title 49, Code of U.S. Federal Regulations, Part 575 pursuant to the
“National Traffic and Motor Vehicle Safety Act of 1966”.Reporting Safety Defects
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform
the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it
may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer,
or Mercedes-Benz USA, LLC.
To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1-888-327-4236 (or 366-0123 in Washington, D.C. area) or
write to: NHTSA, U.S. Department of Transportation, Washington, D.C. 20590. You can also obtain other information about motor ve-
hicle safety from the Hotline.

19 At a glance
Cockpit
Instrument cluster
Multifunction steering wheel
Center console
Overhead control panel
Door control panel

20 At a glanceCockpit
Cockpit

21 At a glance
Cockpit
Item
Page
1
Combination switch

Turn signals
47


Windshield wipers
48


High beam
47
2
Cruise control lever
193
3
Instrument cluster
22,
107
4
Multifunction steering
wheel
24,
112
5
Lever for voice control
system*, see separate
operating instructions
Item
Page
6
Overhead control panel
27
7
Glove box lid release, glove
box lock
203
8
Glove box
203
9
Center console
25
10
Starter switch
31
11
Horn
12
Steering wheel adjustment
handle (manual)
37
13
Steering wheel adjustment
stalk (electrical)*
38
Item
Page
14
Hood lock release
235
15
Parking brake pedal
45, 51
16
Trunk lid release switch
88
17
Door control panel
28
18
Parking brake release
45
19
Exterior lamp switch
101
20
Exterior rear view mirror
adjustment
39
21
Headlamp washer switch*
146

22 At a glanceInstrument cluster
Instrument cluster

23 At a glance
Instrument cluster
Item
Page
1
Turn signal indicator lamp,
left
47
2
Speedometer
3
Turn signal indicator lamp,
right
47
4
Fuel gauge with:Fuel reserve warning lamp
259
5
<
Seat belt nonusage
warning lamp
61,
259
1
Supplemental
restraint system
indicator lamp
56,
257
6
Multifunction display
with:
111
Trip odometer
109
Main odometer
111
Item
Page
Selector lever position
140,
141
Program mode
142
Outside temperature dis-
play
110
Digital clock
111
7
?
Engine malfunction
indicator lamp
259
v
Electronic Stability
Program (ESP)
warning lamp
75,
256
A
High beam head-
lamp indicator
47,
104
E
Indicator lamp with-
out function
1
1The indicator lamp illuminates briefly when you
turn the key in the starter switch to position2.
DTRIndicator lamp with-
out function
1
Item
Page
8
-
Antilock Brake Sys-
tem (ABS) malfunc-
tion indicator lamp
73,
257
;
Brake warning
lamp, USA only
45,
51,
258
3
Brake warning
lamp, Canada only
45,
51,
258
9
Tachometer
109
10
Reset knob for:

Resetting trip odome-
ter
109


Resetting individual
settings
120


Instrument cluster illu-
mination
107

24 At a glanceMultifunction steering wheel
Multifunction steering wheel
Item
Page
1
Multifunction display in
speedometer
111
Operating control sys-
tem
111
2
Selecting the submenu or
setting the volumeç
down/to decrease
æ
up/to increase
3
Telephone*: Press buttoní
to take a call
ì
to end a call
Item
Page
4
Menu systems: Press but-
tonè
for next system
ÿ
for previous system
5
Moving within a menu:
Press buttonj
for next display
k
for previous display