2003 MERCEDES-BENZ C CLASS COUPE key

186 Controls in detailPanorama sliding/pop-up roof*Opening and closing the panorama slid-ing/pop-up roof1 Push back to slide roof open
2 Push forward to slide roof closed
3 Push up to raise roof at rear
4 Pull down to lower roof at rear
The panorama sliding/pop-up roof only op-
erates with the sunshades opened. Opening and closing the panorama slid-
ing/pop-up roof

Turn the key in the
starter switch to
position 1 or 2.

To open, close, raise or lower the pan-
orama sliding/pop-up roof, move the
switch to resistance point in the re-
quired direction.
Release the switch when the roof has
reached the required position.
Opening the panorama sliding/pop-up
roof automatically

Move the switch past resistance point
in direction 1 and release.
The panorama sliding/pop-up roof will
not open completely.

Press the switch again to open it com-
pletely.
Stopping the panorama sliding / pop-up
roof

Move the switch in any direction.
Warning!
G
When closing the panorama sliding/pop-up
roof, make sure that there is no danger of
anyone being harmed by the closing proce-
dure.
The closing procedure of the panorama slid-
ing/pop-up roof can be immediately re-
versed by either pressing or pulling the
switch, or pressing button
Œ
on the key
and holding it.
When leaving the vehicle, always remove the
key from starter switch and lock your vehi-
cle. Do not leave children unattended in the
vehicle, or with access to an unlocked vehi-
cle. Unsupervised use of vehicle equipment
may cause an accident and/or serious per-
sonal injury.

187
Controls in detail
Panorama sliding/pop-up roof*Opening and closing the panorama slid-
ing/pop-up roof with the SmartKey
The power windows will also be opened or
closed when you operate the panorama
sliding/pop-up roof with the key.
Aim transmitter eye at the front door
handle.
iYou can also open or close the panora-
ma sliding/pop-up roof using the:

SmartKey (summer opening/con-
venience feature), see below


button
O
in the control panel of
the climate control (
page 143)
!To avoid damaging the seals, do not
transport any objects with sharp edges
which can stick out of the panorama
sliding/pop-up roof.
Open the panorama sliding/pop-up
roof only if the roof is clear of snow or
ice.
The panorama sliding/pop-up roof can
be opened or closed manually should
an electrical malfunction occur
(page 278).
Warning!
G
Never operate the windows or slid-
ing/pop-up roof if there is the possibility of
anyone being harmed by the opening or
closing procedure.
In case the procedure causes potential dan-
ger, the procedure can be immediately halt-
ed by releasing the remote control button.
To reverse direction of movement,
press Œ for opening or ‹ for closing.

195
Controls in detail
Useful features
Useful features
Interior storage spaces Glove box
1 Glove box
2 Glove box lid release
Opening the glove box

Pull lid release 2.
The glove box lid opens downward.
Closing the glove box

Push lid up to close. Locking the glove box

Insert mechanical key into the glove
box lock and turn it to position
4.
Unlocking the glove box

Turn mechanical key in the glove box
lock to position 3.
Warning!
G
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when stowing objects in the vehicle. Put lug-
g a g e o r c a r g o i n t h e t r u n k i f p o s s i b l e . D o n o t
pile luggage or cargo higher than the seat
backs. Do not place anything on the luggage
cover below the rear window.
Luggage nets cannot secure hard or heavy
objects.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
an accident.
iPrior to closing the glove box, close the
compartment for glasses first.

199
Controls in detail
Useful features
Rear seat ashtray
Opening ashtray
Pull at top of cover
2 to open ashtray.
Removing ashtray insert

Press latch 1 to disengage ashtray in-
sert and remove it.
Reinstalling the ashtray insert

Install ashtray insert.

Close the ashtray.
Cigarette lighter
1 Cigarette lighter
2 Cover
Turn key in the starter switch to
position 1 or 2.

Slide cover 2 rearward.

Push in cigarette lighter 1.
The cigarette lighter will pop out auto-
matically when hot.
Warning!
G
Never touch the heating element or sides of
the cigarette lighter; they are extremely hot.
Hold the knob only.
When leaving the vehicle, always remove the
key from the starter switch and lock your ve-
hicle. Do not leave children unattended in
the vehicle, or with access to an unlocked
vehicle. Unsupervised use of vehicle equip-
ment may cause an accident and/or serious
personal injury.iThe cigarette lighter socket can be
used to accommodate electrical acces-
sories up to a maximum 85 W.

201
Controls in detail
Useful features
Tele Aid*
The Tele Aid system
(T
elematic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:


automatic and manual emergency


roadside assistance and


information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press button
æ
and to lower,
press button
ç
.

To activate, press the SOS button, the
Roadside Assistance button
•
or
the Information button
¡
, depend-
ing on the type of response required. Shortly after the completion of your Ac-
quaintance Call, you will receive a user ID
and password via first call mail. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
SOS button. Failure to
complete either
of these steps will result in a system
that is not activated. If the system is
not activated, the indicator lamp in the
SOS button stays on after turning key
in starter switch to position 2 and the
message
TELE AID – NOT ACTIVATED

will be shown in the multifunction dis-
play for approx. 10 seconds.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located above the in-
side rear view mirror.
The Roadside Assistance button
•

and the Information button
¡
are
located below the center armrest cov-
er.
!The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.

202 Controls in detailUseful featuresSystem self-check
Initially, after turning the key in starter
switch to position2, malfunctions are de-
tected and indicated (the indicator lamps
in the SOS button, the Roadside Assis-
tance button
•
and the Information
button
¡
stay on longer than
10 seconds or do not come on). The mes-
sage
TELE AID – VISIT WORKSHOP!
ap-
pears for approx. 10 seconds in the
multifunction display. Emergency calls
An emergency call is initiated automatical-
ly:


following an accident in which the
emergency tensioning devices (ETDs)
or airbags deploy


if the anti-theft alarm or the tow-away
alarm stays on for more than
20 seconds. See anti-theft alarm sys-
tem (
page 78)and tow-away alarm
(
page 79)
An emergency call can also be initiated
manually by opening the cover next to the
inside rear view mirror labeled “SOS”, then
briefly pressing the button located under
the cover. See below for instructions on
initiating an emergency call manually.
Once the emergency call is in progress, the
indicator lamp in the “SOS” button will be-
gin to flash. The message
EMERGENCY CALL
– CONNECTING CALL
appears in the multi-
function display. When the connection is
established, the message
EMERGENCY CALL
– CALL CONNECTED
appears in the multi-
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button do not come on dur-
ing the system self-check or if any of these
indicators remain illuminated constantly in
red and/or the message
TELE AID defec-
tive – VISIT WORKSHOP!
is displayed in
the multifunction display after the system
self-check, a malfunction in the system has
been detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.

205
Controls in detail
Useful features
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio
system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the multifunction display.

Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information. These programs are only available in the
USA:


Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.


Remote Vehicle Diagnostics: This func-
tion permits the Mercedes-Benz Road-
side Assistance dispatcher to
download malfunction codes and actu-
al vehicle data.iThe indicator lamp in the Roadside As-
sistance button
•
remains illumi-
nated in red for approx. 10 seconds
during the system self-check after turn-
ing the key in the starter switch to
position 2 (together with the “SOS”
button and the Information
button
¡
).
See system self-check (
page 202)
when the indicator la mp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Roadside
Assistance button
•
is illuminated
continuously and there was no voice
connection to the Response Center es-
tablished, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
ROADSIDE ASSISTANCE –
CALL FAILED
appears in the multifunc-
tion display.
Roadside Assistance calls can be ter-
minated using the
ì
button on the
multifunction steering wheel.

206 Controls in detailUseful featuresInformation button
¡
Located below the center armrest cover is
the Information button
¡
.

Press and hold the button (for longer
than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished the audio system mutes and the
message
TELE AID – INFO CALL ACTIVE

appears in the multifunction display. Infor- mation regarding the operation of your ve-
hicle, the nearest Mercedes-Benz Center
or Mercedes-Benz USA products and ser-
vices is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp in the Information
button
¡
remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning key in the
starter switch to position 2 (together
with the “SOS” button and the Road-
side Assistance button
•
).
See System self-check (
page 202)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Information
button
¡
is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated us-
ing the
ì
button on the multifunc-
tion steering wheel.