
N(Neutral)
With the gearshift lever in N (Neutral), the vehicle can be started and is
free to roll. Hold the brake pedal down while in this position.
Drive 5 (Overdrive)
The normal driving position for the best fuel economy. Transmission
operates in gears one through five.
Drive 4 (Overdrive cancelled)
Activated when the transmission shift lever is moved to the D4 position.
•This position allows for all forward gears 1–4, except overdrive.
•Provides engine braking.
•Use when driving conditions cause excessive shifting from O/D to
other gears. Examples: city traffic, hilly terrain, heavy loads, trailer
towing and when engine braking is required.
•To return to D5 (overdrive mode), move the transmission shift lever
into the D5 position.
•Select D4 at higher speeds will cause the transmission to downshift
into fourth gear.
3 (Third)
This position allows for third gear only.
•Provides engine braking.
•To return to D5 or D4, move the transmission shift lever into the D5
or D4 position.
•Selecting 3 (Third) at higher speeds will cause the transmission to
downshift to third gear at the appropriate vehicle speed.
2 (Second)
This position allows for second gear only.
•Provides engine braking.
•Use to start-up on slippery roads.
•To return to D5 or D4, move the transmission shift lever into the D5,
D4 or 3 (Third) position.
•Selecting 2 (Second) at higher speeds will cause the transmission to
downshift to second gear at the appropriate vehicle speed.
Driving
192

VEHICLE LOADING
Before loading a vehicle, familiarize yourself with the following terms:
•Base Curb Weight:Weight of the vehicle including any standard
equipment, fluids, lubricants, etc. It does not include occupants or
aftermarket equipment.
•Payload:Combined maximum allowable weight of cargo, occupants
and optional equipment. The payload equals the gross vehicle weight
rating minus base curb weight.
•GVW (Gross Vehicle Weight):Base curb weight plus payload
weight.
•GVWR (Gross Vehicle Weight Rating):Maximum allowable total
weight of the base vehicle, occupants, optional equipment and cargo.
The GVWR is specific to each vehicle and is listed on the Safety
Certification Label on the driver’s door pillar.
•GAWR (Gross Axle Weight Rating):Carrying capacity for each axle
system. The GAWR is specific to each vehicle and is listed on the
Safety Certification Label on the driver’s door pillar.
The Safety Certification Label, located on the driver’s door pillar, lists
vehicle weight rating limitations. Before adding any additional equipment,
refer to these limitations.
Always ensure that the weight of occupants, cargo and equipment is
within the weight limitations, including both gross vehicle weight and
front and rear gross axle weight rating limits.
Note:Do not exceed the GVWR or the GAWR specified on the
certification label.
Exceeding any vehicle weight rating limitation could result in
serious damage to the vehicle, loss of vehicle control, vehicle
rollover, and/or personal injury.
Do not use replacement tires with lower load carrying capacities than the
originals because they may lower the vehicle’s GVWR and GAWR
limitations. Replacement tires with a higher limit than the originals do
not increase the GVWR and GAWR limitations.
TRAILER TOWING
Your vehicle is not equipped to tow. No towing packages are available
through Ford or Lincoln/Mercury dealers.
Driving
198

RECREATIONAL TOWING (ALL WHEELS ON THE GROUND)
Follow these guidelines for your specific powertrain combination to tow
your vehicle with all four wheels on the ground (such as behind a
recreational vehicle).
These guidelines are designed to ensure that your transmission is not
damaged due to insufficient lubrication.
All Rear Wheel Drive (RWD) vehicles:
This applies to all cars and 4x2 trucks/sport utilities with rear wheel
drive capability.
•Place the transmission in N (Neutral)
•Maximum speed is 56 km/h (35 mph)
•Maximum distance is 80 km (50 miles)
If a distance of 80 km (50 miles) or a speed of 56 km/h (35 mph) must
be exceeded, you must disconnect the driveshaft.
Ford recommends the driveshaft be removed/installed only by a
qualified technician. Improper removal/installation of the
driveshaft may cause damage to the driveshaft and internal
transmission components.See your local dealer for driveshaft
removal/installation.
Driving
199

GETTINGROADSIDEASSISTANCE
Tofully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•
for the New Vehicle Limited Warranty period of three years or 60,000 km
(36,000 miles), whichever occurs first on Ford and Mercury vehicles,
and four years or 80,000 km (50,000 miles) on Lincoln vehicles.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
Roadside Emergencies
200

The use of tire sealants is not recommended and may
compromise the integrity of your tires.
Temporary spare tire information
Your vehicle may have a temporary or full-size spare tire. The temporary
spare tire for your vehicle is labeled as such. It is smaller than a regular
tire and is designed for emergency use only. Drive cautiously and replace
the temporary spare tire as soon as possible.
If you use the temporary spare tire continuously or do not follow
these precautions, the tire could fail, causing you to lose control
of the vehicle, possibly injuring yourself or others.
When driving with the temporary spare tiredo not:
•exceed 80 km/h (50 mph)
•load the vehicle beyond maximum vehicle load rating listed on the
Safety Compliance Label
•tow a trailer
•use tire chains
•drive through an automatic car wash, because of the vehicle’s reduced
ground clearance
•try to repair the temporary spare tire or remove it from its wheel
•drive for long distances when the temporary-use spare is on
•use the wheel for any other type of vehicle
•use more than one temporary spare tire at a time
Use of a temporary spare tire at any one wheel location can lead to
impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter driving capability
Roadside Emergencies
212

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
Roadside Emergencies
222

In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state’s warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the
Dispute Settlement Board before taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by state law, before pursuing
replacement or repurchase remedies provided by certain state laws. This
dispute handling procedure is not required prior to enforcing state
created rights or other rights which are independent of the
Magnuson-Moss Warranty Act or state replacement or repurchase laws.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. Ford ESP
is an optional service contract which is backed by Ford Motor Company
or Ford Motor Service Company (in the U.S.) and Ford of Canada (in
Canada). It provides the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your dealer for complete
details about Ford Extended Service Plan coverage options, or visit the
Ford ESP website at www.ford-esp.com.
Customer Assistance
225

WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
Ph shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available
from your dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is“hot to the touch”or during exposure to
strong, direct sunlight.
•Always use a clean sponge or carwash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
WAXING
Applying a polymer paint sealant to your vehicle every six months will
assist in reducing minor scratches and paint damage.
•Wash the vehicle first.
•Do not use waxes that contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will“gray”or stain the parts over time.
PAINT CHIPS
Your dealer has touch-up paint and sprays to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jam) to
your dealer to ensure you get the correct color.
Cleaning
233