2003 GMC YUKON DENALI phone

The RSE system is capable of outputting audio to the
wired headphone jacks on the Rear Seat Audio system
(if equipped). The RSE system may be selected as
an audio source on the Rear Seat Audio system
if the
RSE system power
is on. Refer to Rear Seat Audb
(RSA) on page 3-81 for more information.
~~
Problem
No power.
Disc will not play.
Recommended Action
The ignition might not be
in on or accessory.
The parental control
button might have been
pressed. (The power
indicator light will flash.)
The system might be
off.
The parental control button might have been
pressed. (The power indicator light will flash.)
The system might be
in
auxiliary source mode.
Press the SRCE button to
toggle between the DVD player and the auxiliary
source.
The disc is upside down
or is not compatible.
Problem
The picture does not fill
:he screen. There are
)lack borders on the top
2nd bottom or
or^ both
sides or it looks
stretched out.
The disc was ejected, but
t was pulled back into the
3VD player.
In auxiliary mode, the
Dicture moves
or scrolls.
The language in the audio
)r on the screen is wrong.
Recommended Action
Press the Display button
on the DVD player or on
the remote control. Change the display mode.
The disc is being stored in
the DVD player. Press the
eject button again
to eject
the disc.
Check the signal coming
from the auxiliary device and make sure that the
connection and the signal
is good.
Change the Video Format
to PAL or NTSC. See
“Stereo RCA Jacks”
previously for how to
change the video format.
Press the Menu button on
the DVD player or on the
remote control and
change the audio or
language selection on the
DVD menu.
3-79

Problem
The remote control does not work.
After stopping the player,
I
push Play but sometimes
the DVD starts where
I
left off and sometimes at
the beginning.
The auxiliary source is
running but there is no
picture or sound.
Recommended Action
Point the remote control
directly at the infrared
window below the video
screen while using.
Check that the batteries are not dead or put in
wrong.
The parental control
button might have been
pressed. (The power indicator light will flash.)
If the stop button was
pressed one time, the
DVD player will resume
playing where the DVD
was stopped. If the stop
button was pressed two
times the DVD player will
begin to play from the
beginning of the DVD.
Press the SRCE button to
change from the DVD player mode
to the
auxiliary source mode.
Check to make sure that
the auxiliary source is
connected to the inputs
properly.
Problem
My disc is stuck in the
player. The Load/Eject
button does not work.
Sometimes the wireless
headphone audio cuts out
or buzzes.
I lost the remote and/or
the headphones.
What is the best way
to
clean the video screen?
Recommended Action
Press the Load/Eject
button on the DVD player.
Turn the power
off, then
on again, then press the
Load/Eject button on the DVD player.
Do not attempt
to forcibly
remove the disc from the
DVD player. This could
permanently damage the DVD player.
This could be caused by
interference from cellular
telephone towers or by
using your cellular
telephone in the vehicle.
See your dealer for
assistance.
Wipe the video screen with a soft cloth that
is
damp with water.
3-80

Rear Seat Audio (RSA) Rear Seat Audio Controls
This feature allows rear seat passengers to listen to any
of the audio sources: radio, cassette tapes,
CDs,
DVDs, XMTM (if equipped), depending on yotir vehicles
options. However, the rear seat passengers can
only control the music sources that the front seat
passengers are not listening to. For example, rear seat
passengers may listen
to a cassette tape through
headphones while the driver listens to the radio through
the front speakers. The rear seat passengers have
control of the volume for each set of headphones. The
front seat audio controls always override the
RSA
controls.
The following functions are controlled by the
RSA
system buttons:
6 (Power): Press this button to turn the rear seat
audio system on or
off. The rear speakers will be muted
when the power is turned on unless your vehicle
is
equipped with the Base@ audio system. You may
operate the rear seat audio functions even when the
primary radio power is
off.
3-81

-I (Volume): Turn the knob to increase or to decrease
volume. The left knob controls the left headphone and
the right knob controls the right headphone.
SRC (Source): Press this button to select an audio
source: radio, cassette tapes,
CDs, DVDs, XM
(if equipped), depending on your vehicles options.
v SEEK A : While listening to AM, FMI or FM2, XM1
or XM2, press the up or the down arrow
to tune to
the next or to the previous station and stay there. If the
front radio is in use, you cannot seek through different
stations.
While listening
to a cassette tape, press the up or the
down arrow
to hear the next or the previous selection.
If the cassette tape on the front radio is in use, you
cannot seek through different selections on a tape. While listening
to a
CD, press the up arrow to hear the
next track on the CD. Press the down arrow to go
back to the start
of the current track if more than eight
seconds have played. If the CD player on the front radio
is in use, you cannot seek through different tracks.
PROG (Program): The front passengers must
be listening
to something different for each of these
functions
to work:
e
Press this button to go to the preset radio stations
set on the pushbuttons on the main radio.
When a cassette tape is playing, press this button
to go to the other side of the tape.
When a CD is playing in the radio, press this button
to go back to the beginning of the CD.
When a
CD is playing in the CD changer, press this
button
to select a disc.
3-82

Audio Steering Wheel Controls
You can control certain radio functions using the buttons
on your steering wheel.
I
((I? (OnStarNoice Recognition): You can press this
button
to interact with the Onstar@ system. See the
Onstar@ manual provided with your vehicle for more
information.
PROG (Program): Press this button to play a station
you have programmed on the radio preset buttons
on the selected band. If a cassette tape is playing, press
this button to play the other side of the tape. If a
compact disc is playing
in the CD changer, press this
button to
go to the next available CD.
A SOURCE v: Press this button to select AM, FMI
or FM2, XM1 or XM2 (if equipped), or a cassette
tape or CD. The cassette or CD must be loaded to play.
Available loaded sources are shown on the display as
a tape or a CD symbol.
A SEEK 7: Press the up or the down arrow to seek
to the next or
to the previous radio station and stay
there.
If a cassette tape or compact disc is playing, the player
will advance with the up arrow and reverse with the
down arrow.
A VOLv : Press the up or the down arrow to increase
or to decrease volume.
DVD Distortion
You may experience audio distortion in the
IR headphones when operating cellular phones,
scanners, CB radios, Global Positioning Systems
(GPS)*, two-way radios, mobile fax, or walkie talkies.
It may be necessary to turn
off the DVD player
when operating one of these devices in or near the
vehicle.
* Excludes the Onstat-@ System.
3-86

Your Driving, the Road, and
Your Vehicle
Defensive Driving
The best advice anyone can give about driving is: Drive
defensively.
Please start with a very important safety device in your
vehicle: Buckle up. See Safety Belts: They Are for
Everyone on page
1-25.
Defensive driving really means “be ready for anything.”
On city streets, rural roads or freeways,
it means
“always expect the unexpected.”
Assume that pedestrians or other drivers are going
to
be careless and make mistakes. Anticipate what
they might do. Be ready for their mistakes.
Rear-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough following
distance. It’s the best defensive driving maneuver,
in
both city and rural driving. You never know when
the vehicle in front of
you is going to brake or turn
suddenly.
Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the
driving task
- such as concentrating on a cellular
telephone call, reading, or reaching for something on the
floor
- makes proper defensive driving more
difficult and can even cause a collision, with resulting
injury. Ask
a passenger to help do things like this, or pull
off the road in a safe place to do them yourself.
These simple defensive driving techniques could save
your life.
Drunken Driving
Death and injury associated with drinking and driving is
a national tragedy.
It’s the number one contributor to
the highway death toll, claiming thousands of victims
every year.
Alcohol affects four things that anyone needs to drive
a vehicle:
0 Judgment
Muscular Coordination
Vision
Attentiveness.
Police records show that almost half of all motor
vehicle-related deaths involve alcohol. In most cases,
these deaths are the result of someone who was
drinking and driving. In recent years, more than
16,000 annual motor vehicle-related deaths have been
associated with the use of alcohol, with more than
300,000 people injured.

Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the
water. This can happen
if the road is wet enough and
you’re going fast enough. When your vehicle is
hydroplaning, it has little or no contact with the road.
Hydroplaning doesn’t happen often. But it can
if
your tires do not have much tread or if the pressure in
one or more is low. It can happen
if a lot of water is
standing on the road. If you can see reflections
from trees, telephone poles or other vehicles, and
raindrops “dimple” the water’s surface, there could be
hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn’t a hard and fast rule about hydroplaning.
The best advice is to slow down when
it is raining.
Driving Through Deep Standing Water
Notice: If you drive too quickly through deep
puddles or standing water, water can come
in
through your engine’s air intake and badly damage
your engine. Never drive through water that
is
slightly lower than the underbody of your vehicle. If
you can’t avoid deep puddles or standing water,
drive through them very slowly.
Drivhg Through Flowing Water
~~
I
Flowing or rushing water creates strong forces.
If you try to drive through flowing water, as you
might at a low water crossing, your vehicle can
be carried away.
As little as six inches of
flowing water can carry away a smaller vehicle.
If this happens, you and other vehicle
occupants could drown. Don’t ignore police
warning signs, and otherwise be very cautious
about trying to drive through flowing water.
Some Other Rainy Weather Tips
Turn on your low-beam headlamps - not just your
parking lamps
- to help make you more visible to
others.
* Besides slowing down, allow some extra following
distance. And be especially careful when you
pass another vehicle. Allow yourself more clear
room ahead, and be prepared to have your
view restricted by road spray.
* Have good tires with proper tread depth. See Tires
on page 5-55.
4-31

Section 7 Customer Assistance Information
Customer Assistance Information ...................... 7.2
Customer Satisfaction Procedure
...................... 7.2
Online Owner Center
...................................... 7.3
Customer Assistance for Text Telephone
(TTY) Users
............................................... 7-4
Customer Assistance
Off ices ............................ 7.4
GM Mobility Program for Persons with
Disabilities
.................................................. 7.5
Roadside Assistance Program
.......................... 7.5
Courtesy Transportation ................................... 7.7
Reporting Safety Defects .................................. 7.9
Government
............................................... 7.9
Government
............................................... 7.9
Reporting Safety Defects
to General Motors ..... 7.10
Reporting Safety Defects
to the
United States
Reporting Safety Defects
to the Canadian
Service Publications Ordering Information
......... 7.10
7- 1