2003 GMC SIERRA DENALI mileage

To reset the personal or business trip information, do
the following: press and hold select button for two
seconds while in one of the personal or business trip
modes. This will reset all of the information for the
personal or business trip, or
if your vehicle does not
have the DIC steering wheel control buttons, press the
reset stem on the instrument panel cluster.
You can also reset the PERSONAL:
XX MI, or
BUSINESS:
XX MI, while they are displayed by pressing
the reset stem on the cluster.
If you press and hold
the reset stem or select button for four seconds,
the display
will show the distance traveled since the last
ignition cycle for the personal or business trip.
Season Odometer
Press the trip information button, or the trip odometer
reset step, until SEASON ODOMETER appears on
the display. This shows the total distance the vehicle has
been driven in either miles or kilometers. Pressing the
reset stem located on the instrument cluster with
the vehicle
off will also display the season odometer.
Hourmeter
Press the trip button to scroll to the hourmeter. The
hourmeter shows the total number of hours the engine
has run. Pressing the reset stem on the instrument
cluster will also display the hourmeter after the season
odometer is displayed.
Annual Log
Press the trip button, or the reset stem on the instrument
panel cluster, to scroll to the annual
log. The annual
log shows the mileage accumulated since
it was
last reset.
Po reset the annual log, press and hold the
select button, or the trip odometer reset stem for
approximately two seconds.
Timer
The DIC can be used as a stopwatch. Press the select
button, or the trip odometer reset stem, while TIMER
is displayed to start the timer. The display will show the
amount of time that has passed since the timer was
last reset (not including time the ignition is
off). Time will
continue to be counted as long as the ignition is on,
even
if another display is being shown on the DIC. The
timer will record up to 99 hours, 59 minutes and
59 seconds (99:59:59) after which the display will roll
back to zero.
To stop the counting of time, press the select button
briefly while TIMER is displayed.
To reset the timer to zero, press and hold the select
button, or the trip odometer reset stem, while TIMER is
displayed.
3-45

Doing Your Own Service Work
If you want to do some of your own service work, you’ll
want to use the proper service manual. It tells you
much more about how to service your vehicle than this
manual can.
To order the proper service manual,
see
Service Publications Ordering Information on
page
7- IO.
Your vehicle has an air bag system. Before attempting
to do your own service work, see
Servicing Your Air
Bag-Equipped Vehicle on page 1-72.
You should keep a record with all parts receipts and list
the mileage and the date
of any service work you
perform. See
Pat? E: Maintenance Record on page 6- 18.
.3u can be injured and your vehicle could be
damaged if you try to do service work on a
vehicle without knowing enough about
it.
Be sure you have sufficient knowledge,
experience, the proper replacement parts and tools before
you attempt any vehicle
maintenance task.
Be sure to use the proper nuts, bolts and
other fasteners. “English” and “metric”
fasteners can be easily confused.
If you
use the wrong fasteners, parts can later
break or fall off.
You could be hurt.
Adding Equipment to the Outside
of Your Vehicle
Things you might add to the outside of your vehicle
can affect the airflow around it. This may cause
wind noise and affect windshield washer performance.
Check with your dealer before adding equipment to
the outside of your vehicle.
5-4

As in the chart shown previously, SAE 5W-30 is the
only viscosity grade recommended for your vehicle.
You should look for and use only oils which have the
API Starburst symbol and which are also identified
as SAE 5W-30. If you cannot find such SAE 5W-30 oils,
you can use an SAE IOW-30 oil which has the API
Starburst symbol,
if it's going to be 0°F (-18°C)
or above. Do not use other viscosity grade oils, such as
SAE 1OW-40 or SAE 20W-50 under any conditions.
Notice: Use only engine oil with the American
Petroleum Institute Certified For Gasoline Engines
starburst symbol. Failure to use the recommended
oil can result in engine damage not covered by
your warranty.
GM Goodwrench@ oil meets all the requirements for
your vehicle.
If you are in an area of extreme cold, where the
temperature falls below -20°F
(-29"C), it is
recommended that you use either an SAE 5W-30
synthetic oil or an SAE OW-30 oil. Both will provide
easier cold starting and better protection for your engine
at extremely
low temperatures.
Engine Oil Additives
Don't add anything to your oil. The recommended oils
with the starburst symbol are all you will need for
good performance and engine protection.
When to Change Engine Oil
(GM Oil Life SystemTM)
Your vehicle has a computer system that lets you know
when to change the engine
oil and filter. This is based on
engine revolutions and engine temperature, and not on
mileage. Based on driving conditions, the mileage
at which an oil change will be indicated can vary
considerably. For the oil life system to work properly,
you must reset the system every time the oil is changed.
When the system has calculated that oil life has been
diminished, it will indicate that an oil change is necessary.
A CHANGE ENGINE
OIL SOON message will come on.
Change your oil as soon as possible within the next two
times you stop for fuel. It is possible that,
if you are driving
under the best conditions, the oil life system may not
indicate that an oil change is necessary for over a year.
However, your engine oil and filter must be changed at
least once a year and at this time the system must be
reset. It is also important to check your oil regularly and
keep it at the proper level.
If the system is ever reset accidentally, you must
change your oil at 3,000 miles (5
000 km) since your
last oil change. Remember to reset the oil life system
whenever the oil is changed.
5-1 7

Part A: Scheduled Maintenance
Services
This part contains engine oil and chassis lubrication scheduled maintenance which explains the engine oil life
system and how it indicates when to change the
engine oil and filter. Lubricate chassis components with
each oil change.
Also, listed are scheduled maintenance
services which are to be performed at the mileage
intervals specified.
Using Your Maintenance Schedule
We at General Motors want to help you keep your
vehicle in good condition. But we don’t know exactly how
you’ll drive it. You may drive very short distances only
a few times a week. Or you may drive long distances in
very hot, dusty weather. You may use your vehicle in
making deliveries. Or yo may drive
it to work, to
do errands or in many other ways.
Because
of all the different ways people use their
vehicles, maintenance needs vary. You may need more
frequent checks and replacements.
So please read
the following and note how you drive.
If you have any
questions on how to keep your vehicle in good condition,
see your dealer. This part tells
you the maintenance services you should
have done and when you should schedule them.
When you go to your dealer for your service needs,
you’ll know that GM-trained and supported service
people will perform the work using genuine
GM parts.
The proper fluids and lubricants
so use are listed in Part
D. Make sure whoever services your vehicle uses
these.
All parts should be replaced and all necessary
repairs done before you or anyone else drives the
vehicle.
This schedule is for vehicles that:
carry passengers and cargo within recommended
limits. You will find these limits on your vehicle’s
Certification/Tire label. See
Loading Your Vehicle on
page 4-45.
are driven on reasonable road surfaces within legal
driving limits.
are driven off-road in the recommended manner.
See
Operating Your All- Wheel-Drive Vehicle Off
Paved Roads on page 4- 16.
use the recommended fuel. See Gasoline Octane
on page 5-5.
6-4

Scheduled Maintenance
The services shown in this schedule up to 100,000 miles
(1 66 000 km) should be repeated after 100,000 miles
(1 66 000 km) at the same intervals for the life of
this vehicle. The services shown at
150,000 miles
(240
000 km) and 200,000 miles (332 000 km) should
be repeated at the same intervals after 150,000 miles
(240
000 km) and 200,000 miles (332 000 km) for the life
of this vehicle.
See
Part B: Owner Checks and Services on page 6-10
and Part C: Periodic Maintenance Inspections on
page
6- 14.
Footnotes
t The U.S. Environmental Protection Agency or the
California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify
the emission warranty or limit recall liability prior to
the completion of the vehicle
's useful life. We, however,
urge that all recommended maintenance services be
performed at the indicated intervals and the
maintenance be recorded.
+ A good time to check your brakes is during tire
rotation. See Brake System Inspection on page
6-15.
Engine Oil and Chassis Lubrication
Scheduled Maintenance
Change engine oil and filter as indicated by the GM
Oil Life SystemTM (or every 12 months, whichever
occurs first). Reset the system.
Your vehicle has a computer system that lets you know
when to change the engine oil and filter. This is
based on engine revolutions and engine temperature,
and not on mileage. Based on driving conditions,
the mileage at which an oil change will be indicated can
vary considerably. For the oil life system to work
properly, you must reset the system every time the oil is
changed.
When the system has calculated that oil life has been
diminished, it will indicate that an oil change
is
necessary. A CHANGE ENGINE OIL message will
come on. Change your oil as soon as possible within
the next two times you stop for fuel. It is possible that,
it
you are driving under the best conditions, the oil life
system may not indicate that an
oil change is necessary
for over a year. However, your engine
oil and filter
must be changed at least once a year and at this time
the system must be reset. It
is also important to
check your oil regularly and keep
it at the proper level.
6-5

Customer Assistance
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to GMC. Normally, any concerns with
the sales transaction or the operation of your vehicle will
be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur.
If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP
ONE: Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level.
If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO:
If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the GMC Consumer Relations Manager by calling
1 -800-GMC-8782
(1 -800-462-8782, Customer
Assistance prompt). In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1 -800-263-7854 (French). We encourage
you to call the toll-free number in order to
give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:
Vehicle Identification Number (This is available from
the vehicle registration or title, or the plate at the top
left of the instrument panel and visible through the
windshield.)
Dealership name and location
Vehicle delivery date and present mileage
When contacting GMC, please remember that your
concern will likely be resolved at a dealer’s facility. That
is why we suggest you follow Step One first
if you
have a concern.
STEP THREE: Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However,
if you continue
to remain unsatisfied after following the procedure
outlined in Steps One and Two, you should file with the
GM/BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to
your Warranty and Owner Assistance Information
booklet for information on the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
7-2

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although
yo^ may be required to
resort to this informal dispute resolution program prior to
filling out a court action, use of the program is free of
charge and your case will generally be heard within
40 days.
If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB using the toll-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-51
00
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Online Owner Center
The Owner Center at MyGMLink is a resource for your
GM ownership needs. You can find your specific
vehicle information all
in one place.
The Owner Center allows
you to:
Get e-mail service reminders.
Access information about your specific vehicle,
including tips and videos and an electronic
version of this owner’s manual.
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to MyGMLink members.
Refer to the web for updated information.
To register your vehicle visit www.MyGMLink.com.
7-3

Trip Routing: Custom-made, computerized highlighted
maps using the most direct or scenic route are provided
free of charge. Maps include points of interest and a
list of GMC dealers along the route. Also included is a
list
of hotels along the route that are discounted
through affiliation with “Quest International.” Trip Routing
is available through Roadside Assistance by calling
1 -800-GMC-8782 (462-8782). Please be prepared to
provide your Vehicle Identification Number (VIN). Allow
five working days for fulfillment.
Trip lnterruption Assistance: GMC will reimburse any
reasonable trip interruption expenses (up to
$500.00)
when directly associated with warranty disablement. Trip
interruption service covers expenses such as meals
and overnight lodging
if vehicle disablement occurs at
least
150 miles (240 km) from your home or rental
property. You will be required to obtain prior approval
from GMC Roadside Assistance and pay for expenses
at the time of disablement. Original receipts should
be submitted to GMC Roadside Assistance for
reimbursement. A service representative will provide
assistance when you call.
The Roadside Assistance services listed are available to
retail lease customers operating 2003 GMC light duty
trucks for a period of 3 years/36,000 miles (60,000 km).
All services must be pre-arranged by GMC Roadside
Assistance. Over-the-phone assistance, such as
providing the name
of the closest dealer or minor technical advice, etc.,is
available to all owner/operators of GMC trucks,
regardless of vehicle or mileage.
Just dial GMC Roadside Assistance at 1-800-GMC-8782
(1 -800-462-8782, Roadside Assistance prompt) to
reach a qualified representative who can assist you.
Text telephone (TTY) users, call 1-888-889-2438.
Your Roadside Assistance representative will ask for the
following information when your call is received:
e
e
Vehicle Identification Number (VIN)
Name and home address
Telephone number and location from which you are
calling
Location, license plate number and color of your
GMC truck
Mileage
of vehicle and description of problem
Roadside Assistance is available 24 hours a day, 7 days
a week, 365 days a year, including weekends and
holidays. Should you have any questions about roadside
assistance, call the GMC Roadside Assistance Center
or Contact your dealer.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
GMC reserves the right to make any changes or
discontinue the Roadside Assistance program at
anytime without notification.
7-6