2003 DODGE RAM relay

open switch prevents the starter relay from being
energized and the starter motor from operating
unless the automatic transmission gear selector is in
the Neutral or Park positions.
When the starter relay coil is energized, the nor-
mally open relay contacts close. The relay contacts
connect the relay common feed terminal to the relay
normally open terminal. The closed relay contacts
energize the starter solenoid coil windings.
The energized solenoid pull-in coil pulls in the sole-
noid plunger. The solenoid plunger pulls the shift
lever in the starter motor. This engages the starter
overrunning clutch and pinion gear with the starter
ring gear.
As the solenoid plunger reaches the end of its
travel, the solenoid contact disc completes the high-
amperage starter feed circuit and energizes the sole-
noid plunger hold-in coil. Current now flows between
the solenoid battery terminal and the starter motor,
energizing the starter.
Once the engine starts, the overrunning clutch pro-
tects the starter motor from damage by allowing thestarter pinion gear to spin faster than the pinion
shaft. When the ignition switch is released to the On
position, the starter relay coil is de-energized. This
causes the relay contacts to open. When the relay
contacts open, the starter solenoid plunger hold-in
coil is de-energized.
When the solenoid plunger hold-in coil is de-ener-
gized, the solenoid plunger return spring returns the
plunger to its relaxed position. This causes the con-
tact disc to open the starter feed circuit, and the shift
lever to disengage the overrunning clutch and pinion
gear from the starter ring gear.
DIAGNOSIS AND TESTING - STARTING
SYSTEM
The battery, starting, and charging systems oper-
ate in conjunction with one another, and must be
tested as a complete system. For correct starting/
charging system operation, all of the components
involved in these 3 systems must perform within
specifications.
Starting System Diagnosis
CONDITION POSSIBLE CAUSE CORRECTION
STARTER FAILS TO
OPERATE.1. Battery discharged or
faulty.1. Refer to Battery. Charge or replace battery, if required.
2. Starting circuit wiring
faulty.2. Refer to 8, Wiring Diagrams. Test and repair starter
feed and/or control circuits, if required.
3. Starter relay faulty. 3. Refer to Starter Relay in Diagnosis and Testing.
Replace starter relay if required.
4. Ignition switch faulty. 4. Refer to Ignition Switch and Key Lock Cylinder.
Replace ignition switch if required.
5. Clutch pedal position
switch faulty.5. Refer to Clutch Pedal Position Switch.
6. Park/Neutral position
switch faulty or
misadjusted.6. Refer to Park/Neutral Position Switch. Replace
park/neutral position switch if required.
7. Starter solenoid faulty. 7. Refer to Starter Motor. Replace starter motor assembly
if required.
8. Starter motor faulty. 8. If all other starting system components and circuits test
OK, replace starter motor.
STARTER ENGAGES,
FAILS TO TURN
ENGINE.1. Battery discharged or
faulty.1. Refer to Battery. Charge or replace battery if required.
2. Starting circuit wiring
faulty.2. Refer to 8, Wiring Diagrams. Test and repair starter
feed and/or control circuits if required.
3. Starter motor faulty. 3. If all other starting system components and circuits test
OK, replace starter motor assembly.
4. Engine seized. 4. Refer to Engine Diagnosis in the Diagnosis and Testing
section of 9, Engine.
DRSTARTING 8F - 29
STARTING (Continued)

Starting System Diagnosis
CONDITION POSSIBLE CAUSE CORRECTION
STARTER ENGAGES,
SPINS OUT BEFORE
ENGINE STARTS.1. Starter ring gear faulty. 1. Refer to Starter Motor Removal and Installation.
Remove starter motor to inspect starter ring gear.
Replace starter ring gear if required.
2. Starter motor faulty. 2. If all other starting system components and circuits test
OK, replace starter motor assembly.
STARTER DOES NOT
DISENGAGE.1. Starter motor
improperly installed.1. Refer to Starter Motor Removal and Installation.
Tighten starter mounting hardware to correct torque
specifications.
2. Starter relay faulty. 2. Refer to Starter Relay Diagnosis and Testing. Replace
starter relay if required.
3. Ignition switch faulty. 3. Refer to Ignition Switch and Key Lock Cylinder.
Replace ignition switch if required.
4. Starter motor faulty. 4. If all other starting system components and circuits test
OK, replace starter motor.
INSPECTION
For complete starter wiring circuit diagrams, refer
to 8, Wiring Diagrams. Before removing any unit
from starting system for repair or diagnosis, perform
the following inspections:
WARNING: ON VEHICLES EQUIPPED WITH AIR-
BAGS, REFER TO 8, PASSIVE RESTRAINT SYS-
TEMS, BEFORE ATTEMPTING ANY STEERING
WHEEL, STEERING COLUMN, OR INSTRUMENT
PANEL COMPONENT DIAGNOSIS OR SERVICE.
FAILURE TO TAKE THE PROPER PRECAUTIONS
COULD RESULT IN ACCIDENTAL AIRBAG DEPLOY-
MENT AND POSSIBLE PERSONAL INJURY.
²Battery- Visually inspect battery for indica-
tions of physical damage and loose or corroded cable
connections. Determine state-of-charge and cranking
capacity of battery. Charge or replace battery if
required. Refer toBatteryin 8, Battery.Note: If
equipped with diesel engine, a dual battery sys-
tem may be used, and both batteries must be
inspected.
²Ignition Switch- Visually inspect ignition
switch for indications of physical damage and loose
or corroded wire harness connections. Refer toIgni-
tion Switch and Key Lock Cylinder.
²Clutch Pedal Position Switch- If equipped
with manual transmission, visually inspect clutch
pedal position switch for indications of physical dam-
age and loose or corroded wire harness connections.
Refer toClutch Pedal Position Switchin 6,
Clutch.
²Park/Neutral Position Switch- If equipped
with automatic transmission, visually inspect park/
neutral position switch for indications of physical
damage and loose or corroded wire harness connec-tions. Refer toPark/Neutral Position Switchin
21, Transmission.
²Starter Relay- Visually inspect starter relay
for indications of physical damage and loose or cor-
roded wire harness connections.
²Starter Motor- Visually inspect starter motor
for indications of physical damage and loose or cor-
roded wire harness connections.
²Starter Solenoid- Visually inspect starter sole-
noid for indications of physical damage and loose or
corroded wire harness connections.
²Wiring- Visually inspect wire harnesses for
damage. Repair or replace any faulty wiring, as
required. Refer to 8, Wiring Diagrams.
TESTING
COLD CRANKING TEST
For complete starter wiring circuit diagrams, refer
to 8, Wiring Diagrams. The battery must be fully-
charged and load-tested before proceeding. Refer to
Batteryin 8, Battery.
(1) Connect volt-ampere tester to battery terminals
(Fig. 1). See instructions provided by manufacturer of
volt-ampere tester being used.Note: Certain diesel
equipped models use dual batteries. If equipped
with dual battery system, tester should be con-
nected to battery on left side of vehicle only.
Also, tester current reading must be taken from
positive battery cable lead that connects to
starter motor.
(2) Fully engage parking brake.
(3) If equipped with manual transmission, place
gearshift selector lever in Neutral position and block
clutch pedal in fully depressed position. If equipped
8F - 30 STARTINGDR
STARTING (Continued)

with automatic transmission, place gearshift selector
lever in Park position.
(4) Verify that all lamps and accessories are
turned off.
(5) To prevent a gasoline engine from starting,
remove Automatic ShutDown (ASD) relay. To prevent
a diesel engine from starting, remove Fuel Pump
Relay. These relays are located in Power Distribution
Center (PDC). Refer to label on PDC cover for relay
location.
WARNING: IF EQUIPPED WITH DIESEL ENGINE,
ATTEMPT TO START ENGINE A FEW TIMES
BEFORE PROCEEDING WITH FOLLOWING STEP.
(6) Rotate and hold ignition switch in Start posi-
tion. Note cranking voltage and current (amperage)
draw readings shown on volt-ampere tester.
(a) If voltage reads below 9.6 volts, refer to
Starter Motorin Diagnosis and Testing. If starter
motor is OK, refer toEngine Diagnosisin 9,
Engine for further testing of engine. If starter
motor is not OK, replace faulty starter motor.
(b) If voltage reads above 9.6 volts and current
(amperage) draw reads below specifications, refer
toFeed Circuit Testin this section.
(c) If voltage reads 12.5 volts or greater and
starter motor does not turn, refer toControl Cir-
cuit Testingin this section.
(d) If voltage reads 12.5 volts or greater and
starter motor turns very slowly, refer toFeed Cir-
cuit Testin this section.
NOTE: A cold engine will increase starter current
(amperage) draw reading, and reduce battery volt-
age reading.FEED CIRCUIT TEST
The starter feed circuit test (voltage drop method)
will determine if there is excessive resistance in
high-amperage feed circuit. For complete starter wir-
ing circuit diagrams, refer 8, Wiring Diagrams.
When performing these tests, it is important to
remember that voltage drop is giving an indication of
resistance between two points at which voltmeter
probes are attached.
Example:When testing resistance of positive bat-
tery cable, touch voltmeter leads to positive battery
cable clamp and cable connector at starter solenoid.
If you probe positive battery terminal post and cable
connector at starter solenoid, you are reading com-
bined voltage drop in positive battery cable clamp-to-
terminal post connection and positive battery cable.
The following operation will require a voltmeter
accurate to 1/10 (0.10) volt. Before performing tests,
be certain that following procedures are accom-
plished:
²Battery is fully-charged and load-tested. Refer to
Batteryin 8, Battery.
²Fully engage parking brake.
²If equipped with manual transmission, place
gearshift selector lever in Neutral position and block
clutch pedal in fully depressed position. If equipped
with automatic transmission, place gearshift selector
lever in Park position.
²Verify that all lamps and accessories are turned
off.
²To prevent a gasoline engine from starting,
remove Automatic ShutDown (ASD) relay. To prevent
a diesel engine from starting, remove Fuel Pump
Relay. These relays are located in Power Distribution
Center (PDC). Refer to label on PDC cover for relay
location.
(1) Connect positive lead of voltmeter to negative
battery cable terminal post. Connect negative lead of
voltmeter to negative battery cable clamp (Fig. 2).
Rotate and hold ignition switch in Start position.
Observe voltmeter. If voltage is detected, correct poor
contact between cable clamp and terminal post.
Note: Certain diesel equipped models use dual
batteries. If equipped with dual battery system,
procedure must be performed twice, once for
each battery.
(2) Connect positive lead of voltmeter to positive
battery terminal post. Connect negative lead of volt-
meter to battery positive cable clamp (Fig. 3). Rotate
and hold ignition switch in Start position. Observe
voltmeter. If voltage is detected, correct poor contact
between cable clamp and terminal post.Note: Cer-
tain diesel equipped models use dual batteries.
If equipped with dual battery system, this pro-
cedure must be performed twice, once for each
battery.
Fig. 1 VOLTS-AMPS TESTER CONNECTIONS -
TYPICAL
1 - POSITIVE CLAMP
2 - NEGATIVE CLAMP
3 - INDUCTION AMMETER CLAMP
DRSTARTING 8F - 31
STARTING (Continued)

(6) If equipped with dual battery system (certain
diesel equipped models), connect positive lead of volt-
meter to positive battery cable clamp on battery
located on left side of vehicle. Connect negative lead
of voltmeter to positive battery terminal post on bat-
tery located on right side of vehicle. Rotate and hold
ignition switch in Start position. Observe voltmeter.If reading is above 0.2 volt, clean and tighten battery
cables at both batteries. Repeat test. If reading is
still above 0.2 volt, replace faulty positive battery
cable.
If resistance tests detect no feed circuit problems,
refer toStarter Motorin the Diagnosis and Testing.
CONTROL CIRCUIT TESTING
The starter control circuit components should be
tested in the order in which they are listed, as fol-
lows:
²Starter Relay- Refer toStarter RelayDiag-
nosis and Testing.
²Starter Solenoid- Refer toStarter Motor
Diagnosis and Testing.
²Ignition Switch- Refer toIgnition Switch
and Key Lock Cylinder
²Clutch Pedal Position Switch- If equipped
with manual transmission, refer toClutch Pedal
Position Switchin 6, Clutch.
²Park/Neutral Position Switch- If equipped
with automatic transmission, refer toPark/Neutral
Position Switchin 21, Transmission.
²Wire harnesses and connections- Refer to 8,
Wiring Diagrams.
SPECIFICATIONS
STARTING SYSTEM
Starter Motor and Solenoid
Manufacturer Denso Denso Denso
Part Number 56028715AD 56027703AD 4741012
Engine Application 3.7L / 4.7L / 5.7L / 5.9L 8.0L 5.9L Diesel
Power Rating1.4 Kilowatt / 1.9
Horsepower1.4 Kilowatt / 1.9
Horsepower2.7 Kilowatt / 3.6
Horsepower
Voltage 12 Volts 12 Volts 12 Volts
Number of Brushes 4 4 4
Drive Type Gear Reduction Gear Reduction Conventional
Free Running Test Voltage 11 Volts 11 Volts 11 Volts
Free Running Test Amperage
Draw73 Amperes 73 Amperes 200 Amperes
Free Running Test Minimum
Speed3601 rpm 3601 rpm 3000
Solenoid Closing Maximum
Voltage Required7.5 Volts 7.5 Volts 8.0 Volts
* Cranking Amperage Draw
Test125 - 250 Amperes 125 - 250 Amperes 450 - 700 Amperes
* Test at operating temperature. Cold engine, tight (new) engine, or heavy oil will increase starter amperage draw.
Fig. 6 TEST STARTER GROUND - TYPICAL
1 - STARTER MOTOR
2 - BATTERY
3 - VOLTMETER
DRSTARTING 8F - 33
STARTING (Continued)

STARTER MOTOR RELAY
DESCRIPTION
The starter relay is an electromechanical device
that switches battery current to the pull-in coil of the
starter solenoid when ignition switch is turned to
Start position. The starter relay is located in the
Power Distribution Center (PDC) in the engine com-
partment. See PDC cover for relay identification and
location.
The starter relay is a International Standards
Organization (ISO) relay. Relays conforming to ISO
specifications have common physical dimensions, cur-
rent capacities, terminal patterns, and terminal func-
tions.
The starter relay cannot be repaired or adjusted. If
faulty or damaged, it must be replaced.
OPERATION
The ISO relay consists of an electromagnetic coil, a
resistor or diode, and three (two fixed and one mov-
able) electrical contacts. The movable (common feed)
relay contact is held against one of the fixed contacts
(normally closed) by spring pressure. When electro-
magnetic coil is energized, it draws the movable con-
tact away from normally closed fixed contact, and
holds it against the other (normally open) fixed con-
tact.
When electromagnetic coil is de-energized, spring
pressure returns movable contact to normally closed
position. The resistor or diode is connected in parallel
with electromagnetic coil within relay, and helps to
dissipate voltage spikes produced when coil is de-en-
ergized.
DIAGNOSIS AND TESTING - STARTER RELAY
The starter relay (Fig. 15) is located in Power Dis-
tribution Center (PDC). Refer to PDC cover for relay
identification and location. For complete starter relay
wiring circuit diagrams, refer to 8, Wiring Diagrams.
(1) Remove starter relay from PDC.
(2) A relay in de-energized position should have
continuity between terminals 87A and 30, and no
continuity between terminals 87 and 30. If OK, go to
Step 3. If not OK, replace faulty relay.
(3) Resistance between terminals 85 and 86 (elec-
tromagnet) should be 75   5 ohms. If OK, go to Step
4. If not OK, replace faulty relay.
(4) Connect 12V battery to terminals 85 and 86.
There should now be continuity between terminals
30 and 87, and no continuity between terminals 87A
and 30. If OK, perform Relay Circuit Test that fol-
lows. If not OK, replace faulty relay.RELAY CIRCUIT TEST
(1) The relay common feed terminal cavity (30) is
connected to battery voltage and should be hot at all
times. If OK, go to Step 2. If not OK, repair open cir-
cuit to fuse in PDC as required.
(2) The relay normally closed terminal (87A) is
connected to terminal 30 in the de-energized position,
but is not used for this application. Go to Step 3.
(3) The relay normally open terminal (87) is con-
nected to common feed terminal (30) in the energized
position. This terminal supplies battery voltage to
starter solenoid field coils. There should be continu-
ity between cavity for relay terminal 87 and starter
solenoid terminal at all times. If OK, go to Step 4. If
not OK, repair open circuit to starter solenoid as
required.
(4) The coil battery terminal (86) is connected to
electromagnet in relay. It is energized when ignition
switch is held in Start position. On vehicles with
manual transmission, clutch pedal must be fully
depressed for this test. Check for battery voltage at
cavity for relay terminal 86 with ignition switch in
Start position, and no voltage when ignition switch is
released to On position. If OK, go to Step 5. If not
OK with automatic transmission, check for open or
short circuit to ignition switch and repair, if required.
If circuit to ignition switch is OK, refer toIgnition
Switch and Key Lock Cylinder. If not OK with a
manual transmission, check circuit between relay
and clutch pedal position switch for open or a short.
If circuit is OK, refer toClutch Pedal Position
Switchin 6 , Clutch.
Fig. 15 TYPE 1 RELAY
TERMINAL LEGEND
NUMBER IDENTIFICATION
30 COMMON FEED
85 COIL GROUND
86 COIL BATTERY
87 NORMALLY OPEN
87A NORMALLY CLOSED
8F - 38 STARTINGDR

(5) The coil ground terminal (85) is connected to
the electromagnet in the relay. On vehicles with
manual transmission, it is grounded at all times. On
vehicles with automatic transmission, it is grounded
through park/neutral position switch only when gear-
shift selector lever is in Park or Neutral positions.
Check for continuity to ground at cavity for relay ter-
minal 85. If not OK with manual transmission,
repair circuit to ground as required. If not OK with
automatic transmission, check for pen or short circuit
to park/neutral position switch and repair, if
required. If circuit to park/neutral position switch is
OK, refer toPark/Neutral Position Switchin 21,
Transmission.
REMOVAL
The starter relay is located in the Power Distribu-
tion Center (PDC) (Fig. 16). Refer to label on PDC
cover for relay location.
(1) Disconnect and isolate negative battery cable.
(2) Remove cover from Power Distribution Center
(PDC) for relay identification and location.
(3) Remove starter relay from PDC.
(4) Check condition of relay terminals and PDC
connector terminals for damage or corrosion. Repair
if necessary before installing relay.
(5) Check for pin height (pin height should be the
same for all terminals within the PDC connector).
Repair if necessary before installing relay.
INSTALLATION
(1) Push down firmly on starter relay until termi-
nals are fully seated into PDC receptacle.(2) Install PDC cover.
(3) Connect battery cable.
Fig. 16 PDC LOCATION
1 - BATTERY
2 - PDC (POWER DISTRIBUTION CENTER)
DRSTARTING 8F - 39
STARTER MOTOR RELAY (Continued)

HEATED SYSTEMS
TABLE OF CONTENTS
page page
HEATED MIRRORS......................... 1 HEATED SEATSYSTEM..................... 3
HEATED MIRRORS
TABLE OF CONTENTS
page page
HEATED MIRRORS
DESCRIPTION - HEATED MIRROR SYSTEM . . . 1
OPERATION - HEATED MIRROR SYSTEM.....1DIAGNOSIS AND TESTING - HEATED
MIRROR SYSTEM......................2
HEATED MIRRORS
DESCRIPTION - HEATED MIRROR SYSTEM
Electrically heated outside rear view mirrors are
an additional factory-installed option on models that
are equipped with factory-installed dual power mir-
rors. Vehicles with this option can be visually identi-
fied by the International Control and Display Symbol
icon for rear window defogger, which appears on thelower inboard corner of each outside mirror glass
(Fig. 1); or, by the heated mirror switch that is
located in the lower left corner of the a/c heater con-
trol unit face plate. The heated mirror system helps
the vehicle operator maintain outside rear view mir-
ror visibility during inclement operating conditions
by keeping both outside mirror glasses clear of ice,
snow, or fog. The heated mirror system for this vehi-
cle includes the following major components:
²The heated mirror switch, including the heated
mirror system solid state electronic control logic and
timer circuitry, the heated mirror relay and the
heated mirror system indicator lamp. All of these
components are integral to the a/c heater control unit
on the instrument panel.
²The two outside mirror heating grids, which are
integral to the power outside mirror units.
Following are general descriptions of the major
components in the heated mirror system. See the
owner's manual in the vehicle glove box for more
information on the features, use and operation of the
heated mirror system.
OPERATION - HEATED MIRROR SYSTEM
The solid state electronic control logic and timer
circuitry for the heated mirror system receives bat-
tery current from a fuse in the Junction Block (JB)
only when the ignition switch is in the On or Start
positions. After the heated mirror system is turned
On, the electronic control logic and timer circuitry
will automatically turn the system off after a pro-
grammed time interval of about fifteen minutes.
After the initial time interval has expired, if the
Fig. 1 HEATED MIRROR- typical
1 - POWER HEATED OUTSIDE REAR VIEW MIRROR
2 - REAR WINDOW DEFOGGER ICON
DRHEATED SYSTEMS 8G - 1

heated mirror switch is depressed and released a sec-
ond time during the same ignition cycle, the elec-
tronic control logic and timer circuitry will
automatically turn the heated mirror system off after
a programmed time interval of about five minutes.
The heated mirror system will be shut off automati-
cally if the ignition switch is turned to the Off or
Accessory positions. After the heated mirror system
is turned On, it can also be turned off manually by
depressing and releasing the heated mirror switch a
second time.
When the heated mirror system is turned On, the
heated mirror system control logic and timer cir-
cuitry energizes the heated mirror system indicator
lamp and the heated mirror relay. When energized,
the heated mirror relay supplies fused ignition
switch output (run/start) current from a fuse in the
JB to the outside mirror heating grids located behind
the mirror glass of each of the outside rear view mir-
rors. When energized, each of the outside mirror
heating grids produces enough heat to warm the
glass of the outside rear view mirrors.
DIAGNOSIS AND TESTING - HEATED MIRROR
SYSTEM
If only one of the outside mirror heating grids is
inoperative, perform continuity checks on the circuits
and heater grid for that mirror only. If both outside
mirror heating grids are inoperative, proceed with
the heated mirror system diagnosis as follows. (Refer
to Appropriate Wiring Information).
WARNING: ON VEHICLES EQUIPPED WITH AIR-
BAGS, DISABLE THE AIRBAG SYSTEM BEFORE
ATTEMPTING ANY STEERING WHEEL, STEERING
COLUMN, OR INSTRUMENT PANEL COMPONENT
DIAGNOSIS OR SERVICE. DISCONNECT AND ISO-
LATE THE BATTERY NEGATIVE (GROUND) CABLE,
THEN WAIT TWO MINUTES FOR THE AIRBAG SYS-
TEM CAPACITOR TO DISCHARGE BEFORE PER-
FORMING FURTHER DIAGNOSIS OR SERVICE. THIS
IS THE ONLY SURE WAY TO DISABLE THE AIRBAG
SYSTEM. FAILURE TO TAKE THE PROPER PRE-
CAUTIONS COULD RESULT IN ACCIDENTAL AIR-
BAG DEPLOYMENT AND POSSIBLE PERSONAL
INJURY.The operation of the heated mirror system can be
confirmed in one of the following manners:
1. Turn the ignition switch to the On position.
While monitoring the instrument panel voltmeter,
momentarily depress and release the heated mirror
switch. When the heated mirror system is turned On,
a distinct voltmeter needle deflection should be
noted.
2. Turn the ignition switch to the On position.
Momentarily depress and release the heated mirror
switch to turn the heated mirror system On. The
heated mirror operation can be checked by feeling
the outside rear view mirror glass. A distinct differ-
ence in temperature between the unheated and
heated mirror glass can be detected within three to
four minutes of system operation.
The above checks will confirm system operation.
Illumination of the heated mirror system indicator
lamp means that there is electrical current available
at the heated mirror relay, but does not confirm that
the electrical current is reaching the outside mirror
heating grids.
If the heated mirror system does not operate, the
problem should be isolated in the following manner:
(1) Confirm that the ignition switch is in the On
position.
(2) Check the fuses in the Power Distribution Cen-
ter (PDC) and in the Junction Block (JB). The fuses
must be tight in their receptacles and all electrical
connections must be secure.
When the above steps have been completed and
both outside mirror heating grids are still inopera-
tive, one or more of the following is faulty:
²Heated mirror switch, electronic control logic
and timer circuitry, and heated mirror relay.
²Heated mirror wire harness circuits or connec-
tors.
²Outside mirror heating grid (both mirror grids
would have to be faulty).
If turning On the heated mirror system produces a
severe voltmeter deflection or fuse failures, check for
a shorted circuit between the output of the heated
mirror relay and the outside mirror heating grids.
8G - 2 HEATED MIRRORSDR
HEATED MIRRORS (Continued)