
Seats and Restraint Systems........................... 1-1
Front Seats
............................................... 1-2
Rear Seats
............................................... 1-7
Safety Belts
.............................................. 1-9
Child Restraints
.......................................1-31
Air Bag Systems
......................................1-51
Restraint System Check
............................1-61
Features and Controls..................................... 2-1
Keys
........................................................ 2-2
Doors and Locks
....................................... 2-8
Windows
.................................................2-13
Theft-Deterrent Systems
............................2-16
Starting and Operating Your Vehicle
...........2-18
Mirrors
....................................................2-33
OnStar
žSystem
......................................2-37
HomeLinkžTransmitter
.............................2-39
Storage Areas
.........................................2-43
Sunroof
..................................................2-44
Vehicle Personalization
.............................2-45
Instrument Panel............................................. 3-1
Instrument Panel Overview
.......................... 3-4
Climate Controls
......................................3-22
Warning Lights, Gages and Indicators
.........3-28
Message Center
.......................................3-40
Driver Information Center (DIC)
..................3-49Trip Computer
.........................................3-52
Audio System(s)
.......................................3-53
Driving Your Vehicle....................................... 4-1
Your Driving, the Road, and Your Vehicle
..... 4-2
Towing
...................................................4-31
Service and Appearance Care.......................... 5-1
Service
..................................................... 5-3
Fuel
......................................................... 5-5
Checking Things Under the Hood
...............5-10
Headlamp Aiming
.....................................5-55
Bulb Replacement
....................................5-56
Windshield Wiper Blade Replacement
.........5-60
Tires
......................................................5-61
Appearance Care
.....................................5-85
Vehicle Identi®cation
.................................5-93
Electrical System
......................................5-94
Capacities and Speci®cations
...................5-103
Normal Maintenance Replacement Parts
....5-105
Maintenance Schedule..................................... 6-1
Maintenance Schedule
................................ 6-2
CustomerAssistance Information...................... 7-1
Customer Assistance Information
.................. 7-2
Reporting Safety Defects
...........................7-10
Index.................................................................1
2003 Chevrolet Impala Owner ManualM

Servicing Your Air Bag-Equipped
Vehicle
Air bags affect how your vehicle should be serviced.
There are parts of the air bag systems in several places
around your vehicle. Your dealer and the service
manual have information about servicing your vehicle
and the air bag systems. To purchase a service manual,
see
Service Publications Ordering Information on
page 7-11.
{CAUTION:
For up to 10 seconds after the ignition key is
turned off and the battery is disconnected, an
air bag can still in¯ate during improper
service. You can be injured if you are close to
an air bag when it in¯ates. Avoid yellow
connectors. They are probably part of the air
bag system. Be sure to follow proper service
procedures, and make sure the person
performing work for you is quali®ed to do so.
The air bag systems do not need regular maintenance.
1-60

Restraint System Check
Checking Your Restraint Systems
Now and then, make sure the safety belt reminder light
and all your belts, buckles, latch plates, retractors
and anchorages are working properly. Look for any other
loose or damaged safety belt system parts. If you see
anything that might keep a safety belt system from doing
its job, have it repaired.Torn or frayed safety belts may not protect you in a
crash. They can rip apart under impact forces. If a belt
is torn or frayed, get a new one right away.
Also look for any opened or broken air bag covers, and
have them repaired or replaced. (The air bag system
does not need regular maintenance.)
1-61

Climate Controls
Dual Climate Control System
With this system you can control the heating, cooling,
defrost, defog and ventilation for your vehicle.
Manual Operation
Turn the right knob clockwise or counterclockwise to
direct the air¯ow inside of your vehicle.
To change the current mode, select one of the following:
H(Vent):This mode directs air to the instrument
panel outlets.
)(Bi-Level):This mode allows for approximately a
50/50 split of air to the instrument panel outlets and
to the ¯oor outlets.
6(Floor):This mode directs most of the air to the
¯oor outlets, with some of the air directed to the
windshield and side window outlets. In this mode, the
system will automatically select Outside Air.
The right knob can also be used to select defog or
defrost mode. For more information, see ªDefogging and
Defrostingº later in this section.
It should be noted, that the air conditioning compressor
will be engaged unless the outside temperature is
40É F (4ÉC) or below. Recirculation cannot be selected
when in Floor Mode.
9(Fan):Turn the left knob clockwise or
counterclockwise to increase or decrease the fan speed.
If the air¯ow seems low when the fan is at the highest
setting, the passenger compartment air ®lter, if
equipped, may need to be replaced. For more
information, see
Passenger Compartment Air Filter on
page 3-26andPart A: Scheduled Maintenance Services
on page 6-4.
3-22

Operation Tips
·Clear away any ice, snow or leaves from the air
inlets at the base of the windshield that may
block the ¯ow of air into your vehicle.
·Use of non-GM approved hood de¯ectors may
adversely affect the performance of the system.
·Keep the path under the front seats clear of objects
to help circulate the air inside your vehicle more
effectively.
·If the air¯ow seems low when the fan is at the
highest setting, the passenger compartment
air ®lter, if equipped, may need to replaced. For
more information, see
Passenger Compartment Air
Filter on page 3-26andPart A: Scheduled
Maintenance Services on page 6-4.
Passenger Compartment Air Filter
Your vehicle may be equipped with a passenger
compartment particulate air ®lter. It is located
underneath the hood just below the windshield wiper
arm on the passenger's side of the vehicle, underneath
the air inlet grille.
The ®lter traps most of the pollen from air entering the
Climate Control System. Like your engine's air
cleaner/®lter, it may need to be changed periodically to
insure system performance. For information on how
often to change the passenger compartment air
®lter, see
Scheduled Maintenance on page 6-5.
3-26

To change the passenger compartment air ®lter, use the
following steps:
1. Turn off the ignition when the windshield wipers are
in the up position.
2. Raise the vehicle hood.
3. Disconnect the windshield washer pump hose from
the fender rail and air inlet grille.
4. Peel back the hood weatherstrip from the
passenger's side of the vehicle halfway to center.5. Remove the air inlet grille retainers.
6. Remove the air inlet grille.
7. Remove the air de¯ector grille in the compartment.
8. Remove the old passenger compartment air
®lter.
9. Reverse the steps to install the new air ®lter.
For the type of ®lter to use, see
Normal Maintenance
Replacement Parts on page 5-105.
3-27

Malfunction Indicator Lamp
Check Engine Light
Your vehicle is equipped with a computer which
monitors operation of the fuel, ignition and emission
control systems.
This system is called OBD II (On-Board
Diagnostics-Second Generation) and is intended to
assure that emissions are at acceptable levels for the
life of the vehicle, helping to produce a cleaner
environment. The CHECK ENGINE light comes on to
indicate that there is a problem and service is required.
Malfunctions often will be indicated by the system
before any problem is apparent. This may prevent more
serious damage to your vehicle. This system is also
designed to assist your service technician in correctly
diagnosing any malfunction.
Notice:If you keep driving your vehicle with this
light on, after a while, your emission controls
may not work as well, your fuel economy may not
be as good and your engine may not run as
smoothly. This could lead to costly repairs that may
not be covered by your warranty.
Notice:Modi®cations made to the engine,
transaxle, exhaust, intake or fuel system of your
vehicle or the replacement of the original tires with
other than those of the same Tire Performance
Criteria (TPC) can affect your vehicle's emission
controls and may cause this light to come on.
Modi®cations to these systems could lead to costly
repairs not covered by your warranty. This may
also result in a failure to pass a required Emission
Inspection/Maintenance test.
This light should come on, as a check to show you it is
working, when the ignition is on and the engine is
not running. If the light doesn't come on, have it
repaired. This light will also come on during a
malfunction in one of two ways:
·Light FlashingÐ A mis®re condition has been
detected. A mis®re increases vehicle emissions
and may damage the emission control system
on your vehicle. Diagnosis and service may
be required. United States
Canada
3-37

If you experience one or more of these conditions,
change the fuel brand you use. It will require at least
one full tank of the proper fuel to turn the light off.
If none of the above steps have made the light turn off,
your dealer can check the vehicle. Your dealer has
the proper test equipment and diagnostic tools to ®x any
mechanical or electrical problems that may have
developed.
Emissions Inspection and Maintenance
Programs
Some state/provincial and local governments have or
may begin programs to inspect the emission control
equipment on your vehicle. Failure to pass this
inspection could prevent you from getting a vehicle
registration.
Here are some things you need to know to help your
vehicle pass an inspection:
Your vehicle will not pass this inspection if the Check
Engine light is on or not working properly.
Your vehicle will not pass this inspection if the OBD
(on-board diagnostic) system determines that critical
emission control systems have not been completely
diagnosed by the system. The vehicle would be
considered not ready for inspection. This can happen if
you have recently replaced your battery or if your
battery has run down. The diagnostic system isdesigned to evaluate critical emission control systems
during normal driving. This may take several days
of routine driving. If you have done this and your vehicle
still does not pass the inspection for lack of OBD
system readiness, your GM dealer can prepare the
vehicle for inspection.
Cruise Control Light
Tthe CRUISE light comes
on whenever you set your
cruise control. See
ªCruise Controlº under
Turn Signal/Multifunction
Lever on page 3-7.
3-39